IRDAI Customer Care No. 1800 4254 732

Organization:

Insurance Regulatory and Development Authority(IRDA)

Toll free Number(s):

155255 (For Customer Support,8am-8 pm,Mon-Sat)
1800 4254 732 (For Alternate Query, 8am-8 pm,Mon-Sat)

All India Number(s):

040-2020 4000 (For Alternate Support)

Website:

Official Website

Email

irda [at] irdai [dot] gov [dot] in (For General Query)

Important Links

For Claim Process

If you have any query related to claim process then firsty you have to call 18004254732 or email at irda [at] irdai [dot] gov [dot] in
You can also fill this Claim Form

List Of Insurance Company Under IRDAI

Sr.No.	Name of the Insurer	Contact No.	Email
Life
1	Aditya Birla Sun Life	18002707000	gro [at] adityabirlacapital [dot] com
2	Bandhan Life	18002099090	-
3	Ageas Federal Life Insurance (Formerly Known as IDBI Federal Life Insurance)	18002090502	gro [at] ageasfederal [dot] com
4	Aviva Life	18001037766	gro [at] avivaindia [dot] com
5	Bajaj Allianz Life	18002097272	gro [at] bajajallianz [dot] co [dot] in
6	Bharti Axa Life	18001024444	gro [at] bhartiaxa [dot] com
7	Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited	18001030003, 18001800003(MTNL / BSNL)	gro [at] canarahsbclife [dot] in
8	Edleweiss Tokio Life	022-71013322	gro [at] edelweisstokio [dot] in
9	Future Generali Life	18001022355	gro [at] futuregenerali [dot] in
10	HDFC Life	022-68446530	gro [at] hdfclife [dot] com
11	ICICI Prudential Life	18002678671	gro [at] iciciprulife [dot] com
12	India First Life	18002098700	gro [at] indiafirstlife [dot] com
13	Kotak Mahindra Life	18002098800	gro [at] kotak [dot] com
14	Max Life	18601205577	gro [at] maxlifeinsurance [dot] com
15	PNB Met Life	18004256969	gro [at] pnbmetlife [dot] co [dot] in
16	Pramerica Life	18001027070	gro [at] pramericalife [dot] in
17	Reliance Nippon Life	18001021010	rnlife [dot] gro [at] relianceada [dot] com
18	Sahara Life	18001809000	gro [dot] life [at] sahara [dot] in
19	SBI Life	18002679090	gro [at] sbilife [dot] co [dot] in
20	Shriram Life	18001036116	gro [at] shriramlife [dot] in
21	Star Union Dai-ichi Life	18002668833	gro [at] sudlife [dot] in
22	Tata AIA Life	18602669966	gro [at] tataaia [dot] com
23	LIC of India	022-68276827	co_complaints [at] licindia [dot] com
Non Life
24	Agriculture Insurance	1800116515	gro [at] aicofindia [dot] com
25	ECGC Limited	-	grievances [at] ecgc [dot] in
26	National Insurance	18003450330	griho [at] nic [dot] co [dot] in
27	The New India Assurance	18002091415	gro [at] newindia [dot] co [dot] in
28	The Oriental Insurance	1800118485	gro [at] orientalinsurance [dot] co [dot] in
29	United India Insurance	-	gro [at] uiic [dot] co [dot] in
30	Acko General	8068843605	gro [at] acko [dot] com
31	Aditya Birla Health	18002707000	gro [dot] healthinsurance [at] adityabirlacapital [dot] com
32	Bajaj Allianz General	8080945060	ggro [at] bajajallianz [dot] co [dot] in
33	Bharati Axa General	022-48815939	gro [dot] gi [at] bhartiaxa [dot] com
34	Cholamandalam MS	18002085544	gro [at] cholams [dot] murugappa [dot] com
35	Coco / Navi General	18001230004	gro [at] navi [dot] com
36	Hizuno	-	grievanceofficer [at] edelweissinsurance [dot] com
37	Future Generali India	18605003333, 1800220233	fggro [at] futuregenerali [dot] in
38	Go Digit General	18002585956	grievance [at] godigit [dot] com
39	HDFC ERGO General	18001020333	gro [at] hdfcergo [dot] com
40	ICICI Lombard General	022-66877111	gro [at] icicilombard [dot] com
41	IFFCO Tokio General	18001035499	gro [at] iffcotokio [dot] co [dot] in
42	Kotak General	18002664545	grievanceofficer [at] kotak [dot] com
43	Liberty Genral	18002665844	gro [at] libertyinsurance [dot] in
44	Magma HDI General	18002663202	gro [at] magma-hdi [dot] co [dot] in
45	Manipal Cigna	18001024462	gro [at] ManipalCigna [dot] com
46	Max Bupa Health Insurance Company Limited	18605008888	gro [at] maxbupa [dot] com
47	Raheja QBE	18001027723	complaintsofficer [at] rahejaqbe [dot] com
48	Reliance General	18003009	rgicl [dot] grievances [at] relianceada [dot] com
49	Care Health Insurance (Formely Religare Health Insurance Co. Ltd.)	18001024488, 18001026655	gro [at] careinsurance [dot] com
50	Royal Sundaram General Insurance Co.Limited	18602580000, 18604250000	gro [at] royalsundaram [dot] in
51	SBI General	1800221111, 18001021111	gro [at] sbigeneral [dot] in
52	Shriram General	0141-4828497	gro [at] shriramgi [dot] com
53	Star Health and Allied	18004252255	gro [at] starhealth [dot] in
54	Tata- AIG General	022-66933715	gro [at] tataaig [dot] com
55	Universal Sompo General	1800224030, 18002674030	gro [at] universalsompo [dot] com

For Grievance Redressal

Level 1:

For any query or complaint you can contact at 18004254732 or email at complaints [at] irdai [dot] gov [dot] in
Address: Sy.No.115/1, Financial District,
Nanakramguda, Gachibowli, Hyderabad -500032.
You can also fill this Complaint Registration Form

Level 2:

If your query is not solved then you can contact to the Central Public Information officers given below:

Sr.No.	Name and Designation of the CPIO (Shri/Smt/Ms)	Department	Contact No.	Email
CAPIO
1	Nimisha Shrivastava, GM	New Delhi	040-23444411	nimisha [at] irdai [dot] gov [dot] in
2	Vikas Rane, Manager	Mumbai	040-22898623	vikasrane [at] irdai [dot] gov [dot] in
CPIO
3	M.L. Soujanya, AGM	Life	040-20204881	mlsoujanya [at] irdai [dot] gov [dot] in
4	Jyoti Prasad Adike, AGM	Non_Life	040-20204544	jyothi [dot] adike [at] irdai [dot] gov [dot] in
5	K.Srinivas, DGM	Health	040-20204897	k [dot] srinivas [at] irdai [dot] gov [dot] in
6	Devendra Kumar,AGM	Reinsurance	040-20204156	devendrakumar [at] irdai [dot] gov [dot] in
7	A. Rama Sudheer, AGM	Intermediaries Brokers	040-20204265	ramasudheer [at] irdai [dot] gov [dot] in
8	K. Sridhar Rao, DGM	Intermediaries Surveyors	040-20204868	k [dot] sridharrao [at] irdai [dot] gov [dot] in
9	Mathangi Saritha, DGM	Intermediaries Corporate Agents, IMF and Others	040-20204805	sarita [at] irdai [dot] gov [dot] in
10	Lekshmi R. Pillai, AGM	Actuarial	040-20204131	lekshmipillai [at] irdai [dot] gov [dot] in
11	B.S. Venkatesh, AGM	Finance and Investment	040-20204165	venkatesh [at] irdai [dot] gov [dot] in
12	Jyoti Bhagat,AGM	Supervision	040-20204283	jyoti [at] irdai [dot] gov [dot] in
13	Manoj Kumar Asiwal,AGM	Enforcement and Compliance	040-20204282	mkasiwal [at] irdai [dot] gov [dot] in
14	Somesh Rao Busi, AGM	Policyholder protection and Grievance Redressal	040-20204155	somesh [at] irdai [dot] gov [dot] in
15	M.N. Munshi, DGM	Insurance Inclusion and Development	040-20204603	munshi [at] irdai [dot] gov [dot] in
16	G. Sivaramakrishna, AGM	Internal Accounts	040-20204233	sivaramakrishna [at] irdai [dot] gov [dot] in
17	K. Chittibabu, DGM	Admin (Except OLI)	040-20204266	chittibabu [dot] k [at] irdai [dot] gov [dot] in
18	Vinay Kumar Mathangi, Manager	GAandHR – IT	040-20204462	vinaykumar [at] irdai [dot] gov [dot] in
19	KGPL Ramadevi, GM	OLI	040-20204802	kgplramadevi [at] irdai [dot] gov [dot] in
20	R. Sangeetha, AGM	HR	040-20204237	rsangeetha [at] irdai [dot] gov [dot] in
21	Hima Kiran, DGM	Legal	040-20204352	himakiran [at] irdai [dot] gov [dot] in
22	Tati Kiran, Manager	Internal Audit	040-20204269	t [dot] kiran [at] irdai [dot] gov [dot] in
23	R. Venkatesh, Manager	Board Secretariat	040-20204263	ronanki [dot] venkatesh [at] irdai [dot] gov [dot] in
24	A Sageena,DGM	Vigilance	040-20204221	sageena [at] irdai [dot] gov [dot] in
25	Pankaj Kumar Tiwari, GM	Economic and Policy Analysis and Research	040-20204277	pankajk [dot] tewari [at] irdai [dot] gov [dot] in

Level 3:

You can lodge your complaint online through Council for Insurance Ombudsman (CIO) , Bima Bharosa or Insurance Regulatory and Development Authority

If your query is still not resolved then you can contact to the Insurance ombudman given below:

Sr.No.	City	Contact No.	Email	Address
1	Ahmedabad	079-25501201, 079-25501202, 079-25501205, 079-25501206	bimalokpal [dot] ahmedabad [at] cioins [dot] co [dot] in	Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad-380001
2	Bengaluru	080-26652048, 080-26652049	bimalokpal [dot] bengaluru [at] cioins [dot] co [dot] in	Jeevan Soudha Building, PID No. 57-27-N-19, Ground Floor, 19, 19, 24th Main Road, JP Nagar, Bengaluru-560078
3	Bhopal	0755-2769201, 0755-2769202 Fax: 0755-2769203	bimalokpal [dot] bhopal [at] cioins [dot] co [dot] in	Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal-462003
4	Bhubaneswar	0674-2596461 , 0674-2596455 Fax: 0674-2596429	bimalokpal [dot] bhubaneswar [at] cioins [dot] co [dot] in	62, Forest Park, Bhubaneswar-751 009
5	Chandigarh	0172-2706196 , 0172-2706468 Fax: 0172-2708274	bimalokpal [dot] chandigarh [at] cioins [dot] co [dot] in	S.C.O. No. 101, 102 and 103, 2nd Floor, Batra Building, Sector 17-D, Chandigarh-160017
6	Chennai	044-24333668 , 044-24335284 Fax: 044-24333664	bimalokpal [dot] chennai [at] cioins [dot] co [dot] in	Fatima Akhtar Court, 4th Floor, Anna Salai, Teynampet, Chennai-600018
7	Delhi	011-23232481, 011-23213504	bimalokpal [dot] delhi [at] cioins [dot] co [dot] in	Universal Insurance Building, Asaf Ali Road, New Delhi-110 002
8	Guwahati	0361-2632204, 0361-2602205	bimalokpal [dot] guwahati [at] cioins [dot] co [dot] in	Jeevan Nivesh, Nr. Panbazar over bridge, S.S. Road, Guwahati-781001
9	Hyderabad	040 -23312122 Fax:040-23376599	bimalokpal [dot] hyderabad [at] cioins [dot] co [dot] in	Moin Court Lane Opp. Saleem Function Palace A.C. Guards Lakdi-Ka-Pool Hyderabad -500004
10	Jaipur	0141-2740363	bimalokpal [dot] jaipur [at] cioins [dot] co [dot] in	Jeevan Nidhi-II Bldg., Gr. Floor Bhawani Singh Marg Jaipur -302005
11	Ernakulam	0484-2358759, 0484-2359338 Fax:0484-2359336	bimalokpal [dot] ernakulam [at] cioins [dot] co [dot] in	Pulinat Bldg., Opp. Cochin Shipyard M.G. Road Ernakulam -682015
12	Kolkata	033-22124339 , 033-22124340 Fax :033-22124341	bimalokpal [dot] kolkata [at] cioins [dot] co [dot] in	Hindustan Bldg. Annexe, C.R. Avenue Kolkata -700072
13	Lucknow	0522-2231330 , 0522-2231331 Fax:0522-2231310	bimalokpal [dot] lucknow [at] cioins [dot] co [dot] in	Jeevan Bhawan Phase-II Nawal Kishore Road Hazratganj Lucknow -226001
14	Mumbai	022-69038821, 022-69038823, 022-69038824, 022-69038825, 022-69038826, 022-69038827, 022-69038828, 022-69038829, 022-69038830, 022-69038831 Fax:022-26106052	bimalokpal [dot] mumbai [at] cioins [dot] co [dot] in	Jeevan Seva Annexe S.V. Road Santacruz (W) Mumbai -400054
15	Noida	0120-2514252 , 0120-2514253	bimalokpal [dot] noida [at] cioins [dot] co [dot] in	Bhagwan Sahai Palace Main Road Naya Bans Sector15 Gautam Buddh Nagar U.P-201301
16	Patna	0612-2547068	bimalokpal [dot] patna [at] cioins [dot] co [dot] in	Lalit Bhawan Bailey Road Patna800001
17	Pune	020-41312555	bimalokpal [dot] pune [at] cioins [dot] co [dot] in	Jeevan Darshan Bldg., C.T.S No.s195 to198 N.C.Kelkar Road Narayan Peth Pune -411030
18	Thane	-	bimalokpal [dot] thane [at] cioins [dot] co [dot] in	2nd Floor,Jeevan Chintamani Building, Vasantrao Naik Mahamarg, Thane (West) Thane - 400604

Level 4:

If your query is still not resolved then you can contact at 011-26767500 or email at cic [at] gov [dot] in you can also visit Central Information Commission for more
details.
Address: CIC Bhawan,
Baba Gangnath Marg Munirka,
New Delhi - 110067
Fax No.: 040-26186536

Vigilance Contact Details

Sr.No.	Designation	Contact No.	Email	Address
1	Chairman	040-20204000	-	Insurance Regulatory and Development Authority of India, Sy No. 115/1, Financial District, Nanakramguda, Gachibowli, Hyderabad - 500032
2	Chief Vigilance Officer	040-20204000	vigilance [at] irda [dot] gov [dot] in	Insurance Regulatory and Development Authority of India, Sy No. 115/1, Financial District, Nanakramguda, Gachibowli, Hyderabad - 500032
3	Central Vigilance Commission	011-24600200 Fax: 011- 24651010, 011-24651186	cenvigil [at] nic [dot] in	Satarkata Bhavan, A-Block, GPO Complex, INA, New Delhi 110023

Employees Directory

Sr.No	Name	Designation	Ext	Email
Chairman's Secretariat
1	Debasish Panda	Chairman	101	chairman [at] irdai [dot] gov [dot] in
2	B Padmaja	General Manager	151	padmaja [at] irdai [dot] gov [dot] in
3	V.S. Narendra Chandra	Assistant General Manager	201	n [dot] chandra [at] irdai [dot] gov [dot] in
4	Varsha Choudhary	Manager	609	vchoudharyca [at] irdai [dot] gov [dot] in
5	Shruti Srivatsava	Manager	476	shruti [dot] srivastava [at] irdai [dot] gov [dot] in
6	Sagar Babulal Bangal	Manager	475	sagar [dot] bangal [at] irdai [dot] gov [dot] in
7	Kanika Mahajan	Asst. Manager		kanika [dot] mahajan [at] irdai [dot] gov [dot] in
Member Life Secretariat
8	Aritra Chakraborty	Assistant Manager	203	aritra [at] irdai [dot] gov [dot] in
9	P.K. Arora	Member	104	pk [dot] arora [at] irdai [dot] gov [dot] in
10	Katari Sasidhar	Assistant Manager	204	sasidhar [dot] katari [at] irdai [dot] gov [dot] in
Member Distribution Secretariat
11	Satyajit Tripathy	Member	105	s [dot] tripathy [at] irdai [dot] gov [dot] in
12	Siddharth Singh	Assistant Manager	207	siddharth [at] irdai [dot] gov [dot] in
Member Finance and Investment Secretariat
13	Rajay Kumar Sinha	Member	102	rajay [dot] sinha [at] irdai [dot] gov [dot] in
14	Bhaskar Roy	Assistant Manager	202	bhaskar [dot] roy [at] irdai [dot] gov [dot] in
Actuarial Department
15	Shyama Prasad Chakraborty	Chief General Manager	222	shyama [at] irdai [dot] gov [dot] in
16	Prabhat Kumar Maiti	General Manager	866	prabhat [at] irdai [dot] gov [dot] in
17	C. Srinivasa Kumar	General Manager	139	c [dot] srinivasakumar [at] irdai [dot] gov [dot] in
18	S. Karthikeya Sharma	Deputy Gen Manager	130	karthikeya [at] irdai [dot] gov [dot] in
19	Yogita Rawat	Deputy Gen Manager	449	yogita [dot] rawat [at] irdai [dot] gov [dot] in
20	Santosh Kumar Mishra	Deputy Gen Manager	135	santosh [dot] mishra [at] irdai [dot] gov [dot] in
21	Baskar Theertharaman	Deputy Gen Manager	158	baskar [at] irdai [dot] gov [dot] in
22	Ashutosh Kumar Rajesh	Deputy Gen Manager	264	ashutosh [dot] rajesh [at] irdai [dot] gov [dot] in
23	Susan Ittyerah	Asst Gen Manager	230	susani [at] irdai [dot] gov [dot] in
24	Srihari Allamsetty	Asst Gen Manager	872	srihari [dot] a [at] irdai [dot] gov [dot] in
25	Lekshmi R. Pillai	Asst Gen Manager	131	lekshmipillai [at] irdai [dot] gov [dot] in
26	Sujoy Saha	Manager	137	sujoy [at] irdai [dot] gov [dot] in
27	Srikanth Vedala	Manager	479	srikanth [dot] vedala [at] irdai [dot] gov [dot] in
28	Saratchandra	Manager	136	saratchandra [at] irdai [dot] gov [dot] in
29	Vinay Dwivedi	Manager	481	vinay [dot] dwivedi [at] irdai [dot] gov [dot] in
30	Akshita Khandelwal	Manager	460	akshita [dot] khandelwal [at] irdai [dot] gov [dot] in
31	Urmi Jain	Manager	486	urmi [dot] jain [at] irdai [dot] gov [dot] in
32	Manju Choudhary	Manager	157	manju [dot] choudhary [at] irdai [dot] gov [dot] in
33	G A Surya Vamsi	Manager(OSD)	480	ga [dot] suryavamsi [at] irdai [dot] gov [dot] in
34	Anson M	Assistant Manager	216	anson [at] irdai [dot] gov [dot] in
35	Shivraj	Assistant Manager	193	shiv [dot] raj [at] irdai [dot] gov [dot] in
Board Secretariat
36	B.Padmaja	General Manager	151	padmaja [at] irdai [dot] gov [dot] in
37	Ronanki Venkatesh	Manager	263	ronanki [dot] venkatesh [at] irdai [dot] gov [dot] in
For more contact details please read

Download Forms

Offices Addresses

Sr.No.	Office	Contact No.	Email	Address
1	Head Office	040-20204000, 040-39328000	irda [at] irdai [dot] gov [dot] in	Insurance Regulatory and Development Authority of India Sy No. 115/1, Financial District, Nanakramguda,Gachibowli, Hyderabad - 500032
2	Delhi Office	011-23444400 Fax: 011-23747650	irdandro [at] irdai [dot] gov [dot] in	Insurance Regulatory and Development Authority of India Delhi Office - Gate No. 3 Jeevan Tara Building, First Floor Sansad Marg, New Delhi-110001
3	Mumbai Office	022- 22822880, 022-22898600	irdamro [at] irdai [dot] gov [dot] in	Insurance Regulatory Development Authority of India (IRDAI), 3rd floor, Indian Globe Chamber, D. N Road Fort, Mumbai 400001.

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