Bima Bharosa of IRDAI Contact No. 155255

Step 1: Go to the Bima Bharosa Portal

• Go to the Bima Bharosa Portal , Click on Register Complaint .
  

Step 2: Register your Complaint

• Fill the details as per the format on the Complaint Registration Form
  • Name, Mobile Number, Email
  • Address including Pin Code, State, District
  • Insurance Company Name, Department of IRDAI .
    
• Once your personal information is complete, you can fill out policy details as per given format
  • Policy Details: Policy Number / Proposal Number / Certificate Number / Claim Number
  • Complaint Category / Complaint Type, Description of Issue, and Attachment Upload
  • Submit the form. On successful registration you will receive a Complaint Number / Token Number .
    

Step 3: Track Status

• You can track your complaint through enter your Registered Mobile No.
  

Note: If the complaint is not resolved within 15 days

• If the complaint is not attended within 15 days of registration on the Bima Bharosa portal, or you are not satisfied with the resolution given by the insurer, then you may also approach to Council for Insurance Ombudsman (CIO) Centres .