Axis Max Life Insurance Customer Care No. 1860 120 5577

Organization:

Axis Max Life Insurance

All India Number(s):

1860 120 5577 (For Customer Support, Mon-Sat, 9am-6pm)
0124-64 88 900 (For Online Purchases, Mon-Sat, 9am-9pm)
74283 96005 (For WhatsApp Support)

Website:

Official Website

iOS App:

Axis Max life Insurance

Android App:

Axis Max life Insurance

IVRS Menu: 1860 120 5577

Select your preferred language

Press 1: For information on group insurance
Press 2: To know about max life insurance plan
Press 3: To locate a max life office closest you
Press 4: If you are a policy holder

Email

service [dot] helpdesk [at] axismaxlife [dot] com (For Customer Care)

Important Links

SMS Service

SMS LIFE to 5616188

To get your premium receipt:
- PR <policy number> to 5616188 to get premium receipt

Claim Process

For any query related to claim process, you can contact at the details mentioned below:
Contact No.: 0124-4219090, Extn: 9699, 7428974289, 7428989554, 18601205577
For Group Claims: 7428989590
WhatsApp No.: 7428989574
Email: claims [dot] support [at] axismaxlife [dot] com
Timings: Mon-Sat, 9:30am-6:30pm
You can also make a claim request via filling this Form .
For more information related to claim process, Please Read .

Other Services

Timing: 9am-6pm, Mon-Sat (Same For All)

Sr No.	Services	Contact No.	Email
1	Online Term Plan Helpline	0124-6488900	service [dot] helpdesk [at] axismaxlife [dot] com
2	For our NRI customers	011-71025900, 011-61329950 (9am-6pm, Mon-Sat)	nri [dot] helpdesk [at] axismaxlife [dot] com
For Claim Related Services
3	Cashless Health Claim	7042698853, 9310143742	phs [dot] mli [at] paramounttpa [dot] com
4	Individual Claim	18601205577, 0124-4219090 Ext. 9699 7428989574, 7428989554	claims [dot] support [at] axismaxlife [dot] com
5	Group Claim	18601205577, 0124-4219090 Ext. 9699 7428989590	group [dot] claimsupport [at] axismaxlife [dot] com

Grievance Redressal

Level 1

For any query/complaint, you can contact at the details mentioned below:
Contact No.: 18601205577 (Mon-Sat, 9am-6pm)
For Digital Purchase: 0124-6488900
WhatsApp No.: 7428396005
Email: service [dot] helpdesk [at] axismaxlife [dot] com
You can also visit to your nearest Branch Location .

Level 2

If your query is not resolved by the resolution given at the above level, then you may also approach to the officers at the details mentioned below:

Sr No.	Designation	Email
1	Customer Care & Customer Experience	manager [dot] services [at] axismaxlife [dot] com
2	Head-Operations	gro [at] axismaxlife [dot] com

Level 3

If your are still not satisfied, then you can lodge your complaint online through Bima Bharosa or through Insurance Regulatory and Development Authority of India (IRDAI) .
You also can lodge your complaint online through Council for Insurance Ombudsmen (CIO) or visit CIO Centres .

Forms Center

Offices Address

Sr No.	Office	Contact Details	Address
1	Office	18002003383, Fax No.: 0124-4159397	Max Life Insurance Company, Operations Center - 2^nd floor 90 A, Sector 18, Udyog Vihar, Gurugram - 122015
2	Corporate Office	0124-4121500, Ext; 100, corporate [dot] communications [at] axismaxlife [dot] com	Max Life Insurance Co. Ltd. 11^th Floor, DLF Square Building, Jacaranda Marg, DLF City Phase II, Gurugram (Haryana) - 122002

Global Office

#107, Business Atrium Center, 22^nd Street, Oud Metha,
Dubai, UAE, PO Box 112455
Contact No.: +971 42808400, +971 42896261

Social Sites

Comments

Sun, 20/09/2020 - 11:58am — sudarsan behera (not verified)

My insurance withadraw

Long term not accepted the money problem any short term nothing

Wed, 29/07/2020 - 1:19pm — Om prakash (not verified)

Regarding my policy

Dear sir/madam,
I want know about my policy status so please call me otherwise share your toll free mob.numbers for Delhi.

Thanks
Om prakash

Wed, 29/07/2020 - 1:16pm — Om prakash (not verified)

Sat, 23/05/2020 - 3:03pm — Anonymousa.kumaresan (not verified)

laon request

pls explain how to take the loan again my policy

Thu, 28/11/2019 - 7:46pm — chakka shankar (not verified)

claim for policy

Cancel our policy

Wed, 19/09/2018 - 1:06pm — Rajesh Kumar Choudhary (not verified)

Police

My total amount

Sat, 05/04/2014 - 1:44am — Nancy (not verified)

Max Life Insurance Customer Care Numbers | India Customer Care

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