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Emails

• customercare [at] manipalcigna [dot] com (For Queries)
• mychangerequest [at] manipalcigna [dot] com (For Any Policy Alterations)
• Seniorcitizensupport [at] ManipalCigna [dot] com (For Senior Citizen Assistance)

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Important Links

• Help Centre
• Branch Locator
• Frequently Asked Questions

SMS Service

• SMS "CLAIMS <claim number>" to 9663149992 to know the claim status

For Claims Process

• If you have any query related to claim process then firstly you have to contact to the customer support center at the details given below:
  Toll Free No.: 18001024462, 18004191159 (9am-9pm)
  Contact No.: 011-66222266
  Email: Cigna [at] mediassistindia [dot] com, Seniorcitizensupport [at] ManipalCigna [dot] com(For Senior Citizen Assistance)
  Address: ManipalCigna Health Insurance Company Limited
  Techweb Center 2nd Floor New Link Rd, Anand
  Nagar, Jogeshwari West, Mumbai,
  Maharashtra 400102 India
• You can also fill thid Claim Intimation Form or visit your Nearest Branch
• For more information related to claim process please read

TPA Details For Claim Process

For Complaint/ Grievance Procedure

Level 1

• If you have any query related to claim process then firstly you have to contact to the customer support center at
  Toll Free No.: 18001024462 (9am-9pm)
  Contact No.: 011-66222266
  Email: customercare [at] manipalcigna [dot] com, , headcustomercare [at] manipalcigna [dot] com,
  Seniorcitizensupport [at] ManipalCigna [dot] com(For Senior Citizen Assistance)
  Address: ManipalCigna Health Insurance Company Limited
  Techweb Center 2nd Floor New Link Rd, Anand
  Nagar, Jogeshwari West, Mumbai,
  Maharashtra 400102 India
• You can also visit your Nearest Branch or contact to the Grievance Redressal Officer of your nearest branch details given below:
  




Sr No	BranchLocation	Name of theGRO	Contact Number	Email	Address
1	Service Central1	RakheeDesousa	022-71781389	complaints [at] manipalcigna [dot] com	401, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai 400 063, Maharashtra, India
2	Goregaon East	Gauri Jadhav	8928711566	gauri [dot] jadhav [at] manipalcigna [dot] com	402A, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai 400 063, Maharashtra, India
3	Patel Nagar	Vikas Nagar	9891815944	vikas [dot] nagar [at] manipalcigna [dot] com	1/7, First Floor, Above SBI Bank, Near Patel Nagar Metro station, East Patel Nagar, New Delhi 110008, Delhi, India
4	Jayanagar	AbhsihekKumar	7019480126	abhishek [dot] k [at] manipalcigna [dot] com	Rajat Tower, 2nd Floor, 4/21, 11th Main, 4th Block, Jayanagar, Bangalore - 560011, Karnataka, India
5	Kolkata Branch	Eknath Das	9830662194	Eknath [dot] Das [at] ManipalCigna [dot] com	Unit No. 18, 4th Floor, Chowringhee Court,55 Chowringhee Road, Kolkata 700071, WestBengal, India
6	Secunderabad	ShivaPanthagani	7680057934	shiva [dot] panthagani [at] manipalcigna [dot] com	Office No. 12, 4th Floor, Eden Amsari Square, St. John's Road, Secunderabad, Hyderabad, Telangana, India
7	T Nagar	Abubakkar J	9710043285	Abubakkar [dot] J [at] manipalcigna [dot] com	2nd Floor, Corporattion No. 33, Ward 126/ Zone B, Venkatanaray ana Road, T Nagar, Chennai 600017, Tamilnadu, India
8	Ernakulam	Jojy Thomas	9809778777	Jojy [dot] Thomas [at] manipalcigna [dot] com	Ist Floor, Mathewsons Centre Point, Mamangalam, Ernakulam, Cochin - 682025, Kerala, India
9	R S Puram	Shijo F	9843008596	f [dot] shijo [at] manipalcigna [dot] com	2nd floor, Sasha Building, East Venkataswamy Road, R S Puram, Coimbatore - 641002, Tamilnadu, India
10	Sector 9C	Deepak Singh	8968967894	Deepak [dot] Singh8 [at] ManipalCigna [dot] com	1st Floor, SCO 149/150, Sector - 9-C, Chandigarh - 160009, Chandigarh, India
11	Shivaji Nagar	Mihir Dabir	7263993672	Mihir [dot] Dabir [at] ManipalCigna [dot] com	2nd Floor, Subhadra Bhawan, 1240 A, Apte Road, Shivaji Nagar, Pune 400004, Maharashtra, India
12	Ellisrge	Anuj Tayal	7567573315	Anuj [dot] Tayal2 [at] manipalcigna [dot] com	401, 4th Floor, Radhika House, Opposite Mayor's Bungalow, New Law Garden, Ellisrge, Ahmedabad 380009, Gujarat, India
13	C Scheme	NareshBhaktani	7976277984	Naresh [dot] Bhaktani [at] manipalcigna [dot] com	Office No. 507, 508, 509, 510,5th Floor, Landmark Building, Ahinsa Circle, C Scheme, Jaipur-302001, Rajasthan, India
14	M G Road	Naveen S	9663671300	naveen [dot] s [at] manipalcigna [dot] com	1st Floor, PVS Circle, M G Road, Above Kotak Mahindra Bank, Mangalore 575 003, Karnataka, India
15	Ashok Nagar	Sagar Debata	9937964890	Sagar [dot] Debata [at] ManipalCigna [dot] com	Ground floor, Plot no 356/3473, Beses Reliance 4G Office, Jaydev Vihar, Bhubaneshwar-751012, Dist-Khurdha,, Orissa-751009
16	Hazratganj	UmeshMaurya	9956380597	Umesh [dot] Maurya [at] ManipalCigna [dot] com	19 - A, Punjab National Bank Building, Vhan Sabha Marg,Behind - Akashvani, Hazrat Gunj, Lucknow - 226001, Uttar Pradesh, India
17	Sector 63	Ajeet Rawat	9654539950	Ajeet [dot] Rawat [at] manipalcigna [dot] com	204, 2nd Floor, Zygon Square, Plot No. 1, Block H-1A, Sector 63, Noa 201307, Uttar Pradesh, India
18	Sector 14	Sanjeev Bagri	9999830291	Sanjeev [dot] Bagri1 [at] ManipalCigna [dot] com	2nd Floor, SCO No. 12, Sector -14, Gurgaon122001, Haryana, India
19	Ferozepur Road	Sanjeev Kumar	9816491438	Sanjeev [dot] Kumar9 [at] manipalcigna [dot] com	Sandhu Tower I, B-XX-3369, Gurudev Nagar, Ferozepur Road, Ludhiana 141 001, Punjab, India
20	Bistupur	Vinit Yadav	6202984121	Vinit [dot] Yadav1 [at] manipalcigna [dot] com	1B, First Floor, Fairdeal Complex, No. 7, Bistupur, Jamshedpur 831 001, Jharkhand, India
21	Borivali West	Nitin Jadhav	9595280558	Nitin [dot] Jadhav1 [at] ManipalCigna [dot] com	107, Ist Floor, Orch Plaza, Datta Park, Near S V Road, Borivali West, Mumbai 400 092, Maharashtra, India
22	Thane West	Milind Pawar	9820091803	Milind [dot] Pawar [at] manipalcigna [dot] com	Office no 602, Dev Corpora, Opposite Cadbury Company, Thane 400601, Maharashtra, India
23	Dilshukh Nagar	ShivaPanthagani	7680057934	shiva [dot] panthagani [at] manipalcigna [dot] com	2nd Floor, GBR Towers, H. No.- 13-2-42/1 to6, Chaitanyapuri, Dilshukh Nagar, Hyderabad500060, Telangana, India
24	Guwahati	Kakali Bishwas	8638617382	Kakali [dot] Bishwas [at] ManipalCigna [dot] com	ITag Plaza, 2nd Floor, 2C, Near Rajiv Bhawan, ABC, G S Road, Main Road, Bhangagarh, Guwahati-781005, Assam, India
25	Bhopal	Anand Patil	8878809578	Anand [dot] Patil5 [at] manipalcigna [dot] com	Guru Arcade, 2nd Floor, Plot No.-153, Ramgopal Maheswari Marg, Zone 1-MP Nagar, Bhopal-462011, Madhya Pradesh, India
26	Nashik	Rakesh Borse	9503098045	Rakesh [dot] Borse [at] ManipalCigna [dot] com	308, B-Square Apartments, Near Shradhha Petrol Pump Yeolekar Mal, Nashik 422005, Maharashtra,India
27	Old Padra Road	Vilesh Patel	9925144607	Vilesh [dot] Patel11 [at] ManipalCigna [dot] com	204, Taksh Paradign, Old Padra Road, Vadodara - 390007, Gujarat, India
28	Ramdaspeth	JayshreeGajghare	9370169293	Jayashree [dot] Gajghate [at] manipalcigna [dot] com	9/SI/2, 6th Floor, Landmark Building, Wardha Road, Ramdaspeth, Nagpur 440010, Maharashtra, India
29	RambandhuTala	SoptamMondal	9832813542	Soptam [dot] Mondal5 [at] ManipalCigna [dot] com	Unit No. CP-202, Second Floor, ChatterjeePlaza, G. T. Road, Rambandhu Tala, Asansol -713303, West Bengal, India
30	AB Road	HareKrishnaPrajapati	9074033706	HareKrishna [dot] Prajapati [at] ManipalCigna [dot] com	106, 1st Floor, Satguru Parinay, AB Road, Scheme 54 PU4, Indore, 452011 Madhya Pradesh, India
31	Chopsani Road	Harsh Daswani	8949325315	Harsh [dot] Daswani1 [at] ManipalCigna [dot] com	1st Floor, Chaudhary Bhawan, Nr. Sanichar ji ka than, Chopsani road, Jodhpur- 342001, Rajasthan, India
32	Distt. ShoppingCenter	Sahil Saini	8427986985	Sahil [dot] Saini5 [at] ManipalCigna [dot] com	SCO 106 , 6th Floor, Ranjit Avenue, District Shopping Center, Amritsar-143001, Punjab, India
33	Rajpur Road	Ankit kumar	7017930989	Ankit [dot] Godiyal [at] ManipalCigna [dot] com	123, First Floor, Shakumbri Plaza, Anikant Palace, Rajpur Road, Dehradun 248 001, Uttarakhand, India
34	UdhanaDarwaja	Utsav Tailor	9913750703	Utsav [dot] Tailor [at] manipalCigna [dot] com	303, 3rd Floor, Merian Tower, Near UTC Building, Udhana Darwaja, Surat - 395002, Gujarat, India.
35	RajarampuriMain Road	Roopali Shinde	9225610099	Roopali [dot] Shinde [at] manipalcigna [dot] com	1667-1669, 2nd Floor, White Box, Rajarampuri, 11th Lane, Rajarampuri Main Road, Kolhapur - 416008, Maharashtra, India
36	Pimpri	Vikrant Bende	9881239649	Vikrant [dot] Bende [at] ManipalCigna [dot] com	Unit No. 808, 8th floor, Rama Equator Building, Samrat Chowk, Near Morwadi Civil Court, Morwadi, Pimpri, Pune 411 018, Maharashtra, India
37	Korappath Lane	NIGHIL N M	9020990070	Nighil [dot] M1 [at] ManipalCigna [dot] com	Office no. 26/548-17, 6th Floor, Capital City, Korappath Lane, Thrissur - 680020, Kerala, India
38	Civil Lines	Guday Singh	7827632108	Guday [dot] singh [at] manipalcigna [dot] com	212-213, Kan Chambers, Civil Lines, Kanpur208001, Uttar Pradesh, India
39	New DakBunglow road	Sunil Mandal	8709511812	Sunil [dot] Mandal10 [at] ManipalCigna [dot] com	5th Floor, Office No.-505, Kaushalya Estate, New Dak Bunglow Road, Patna-800001,Bihar, India
40	Old HB Road	VedprakashPankaj	9835944789	Pankaj [dot] vedprakash [at] manipalcigna [dot] com	Unit No.-5 , 2nd Floor, Nile Commercial Complex, PS- Lower Bazar, Old HB Road, Ranchi-834001, Jhrakhand, India
41	Nehru Place	Adarsh Kumar	8299106655	Adarsh [dot] Sharma13 [at] ManipalCigna [dot] com	Office No. 607, 6th Floor, Sdharth Building,96, Nehru Place, New Delhi-110019, Delhi, India
42	B N Road	Yogesh R	9900481498	yogesh [dot] r1 [at] manipalcigna [dot] com	1st Floor, Mysore Trade Center, L-36/A, B N Road, Mysore - 570001, Karnataka India
43	Dwarkanagar	Veerendra B	9491894263	veerendra [dot] b [at] manipalcigna [dot] com	204, 1st Floor, VRC Complex, Dwarakanagar, Visakhapatnam-530016, Andhra Pradesh, India
44	Wayanad Road	RIJULAL K M	8129943483	Rijulal [dot] KM [at] ManipalCigna [dot] com	63-88B, IInd Floor, Josela's Galleria, Wayanad Road, Kozhikode - 673011, Kerala, India
45	Malleswaram	AbhsihekKumar	7019480126	abhishek [dot] k [at] manipalcigna [dot] com	No.251/2, II Floor, 2nd Main Road, 17th Cross, Sampige Road, Malleshwaram, Bangalore 560003, Karnataka, India
46	Club Road	ManjunathAmargol	9535596167	manjunath [dot] amargol [at] manipalcigna [dot] com	2nd floor, SVB Centre, Club Road, Hubli580020, Karnataka, India
47	M G Road	Pasupuleti, Udayaveerama nikanta	9100807668	manikanta [dot] p [at] manipalcigna [dot] com	3rd floor, Utham towers, Opp. The Gateway hotel, MG Road, Vijayawada 520010, Andhra Pradesh, India
48	GT Road	Ashish Kamal	9736436563	Ashish [dot] Kamal4 [at] ManipalCigna [dot] com	1st Floor, Satnam Complex, BMC Chowk, G T Road, Jalandhar 144001, Punjab, India
49	Katpadi	Kather SheriffB	18001024462	GRO [dot] TN [at] manipalcigna [dot] com	Om Towers, No: 2, 2nd floor, 3rd Main Road, Bharathi Nagar, Dharapadavedu, Katpadi, Vellore - 632007
50	Civil Lines	Guday Singh	7827632108	Guday [dot] singh [at] manipalcigna [dot] com	4C, S N Towers,Maharishi Dayanand Marg, Opp Radio Station, Civil Lines, Allahabad211001 Uttar Pradesh
51	Ashok Nagar	DiptanshuSharma	18001024462	GRO [dot] Rajasthan [at] manipalcigna [dot] com	Office No 613, 6th Floor, City Center, Ashok Nagar, Main Road, Udaipur 313001, Rajasthan, India
52	Free Ganj	Sanjay Sharma	9039507556	Sanjay [dot] Sharma57 [at] ManipalCigna [dot] com	5, Dhanvantri Marg, Opp. Madhav NagarPolice Station, Galli No.2, Free Ganj, Ujjain456010,
53	City Center	Jyoti Shukla	7067967643	Jyoti [dot] Shukla1 [at] ManipalCigna [dot] com	F-04, 1st Floor, Shiva Arcade, City Center, Gwalior 474004
54	Sevok Road	Dipankar Das	18001024462	GRO [dot] WB [at] manipalcigna [dot] com	2nd Floor, City Mall, Sevok Road, Siliguri -734001
55	Choti Baradari	Manu Sharma	8360592624	Manu [dot] Sharma25 [at] ManipalCigna [dot] com	First Floor, SCO-134, Choti Baradari, Patiala147001, Punjab, India
56	Dargamitta	VenkateshKuruva	18001024462	GRO [dot] Andhra [at] manipalcigna [dot] com	5 Floor, NVR Central, Grand Trunk Road, Dargamitta, Nellore-524004, Andhra Pradesh, India
57	East ThillaiNagar	Santhosh P	18001024462	GRO [dot] TN [at] manipalcigna [dot] com	D - 27, 1st Floor, 7th Cross Road, East Thillai Nagar, Tiruchirappalli - 620018, Tamil Nadu, India
58	Choupad	Sagar Upadhye	18001024462	GRO [dot] Maharashtra [at] manipalcigna [dot] com	ShriSaiPratik 1st Floor,688,South Kasaba,Chaupad ,NSEIT Building Center- Solapur DC,Behind Chaupad Balaji Temple Solapur 413007
59	Shivaji Nagar	MachchindraJadhav	18001024462	GRO [dot] Maharashtra [at] manipalcigna [dot] com	Office No. 116-117, Sdhivinayak City Centre, Sdhivinayak Nagar, Shivajinagar, Ratnagiri 415612, Maharashtra
60	Sathy Road	AnanthaPadmanaban	18001024462	GRO [dot] TN [at] manipalcigna [dot] com	No.318, 1st floor, Sathy Road, Erode 638003, Tamil Nadu
61	Napier Town	Abhinav Yadav	18001024462	GRO [dot] MP [at] manipalcigna [dot] com	Meena Palace, Plot no. 1642 and 1643, 2nd floor, Napier Town, Infornt of Income Tax Office Jabalpur, Madhya Pradesh 482001India
62	Melakkal Road	RamachandranM	18001024462	GRO [dot] TN [at] manipalcigna [dot] com	Office No 2/3, Second Floor, GV.Towers, Melakkal Road, Near Passport Office, Madurai 625 016, Tamil Nadu, India
63	Kankurgachi	Kausik Brahma	18001024462	GRO [dot] WB [at] manipalcigna [dot] com	Ground Floor, P-255B, CIT Road, Scheme- VIM, Kankurgachi, Kolkata 700054, West Bengal, India
64	SB Temple Road	Deepak Ingale	18001024462	GRO [dot] Karnataka [at] manipalcigna [dot] com	Shop No 8,9 and 10, First Floor, Maniyal Popular Arcade, Sharan Nagar, Opposite NV School, SB Temple Road, Gulbarga 585102, Karnataka, India
65	7th Cross, BH Road	Hemanthakum ar N S	18001024462	GRO [dot] Karnataka [at] manipalcigna [dot] com	3rd Floor, Leelamouli Mansion, Ashok Nagar,7th cross BH Road, Opposite GovernmentCollege, Tumkur 572102, Karnataka, India
66	SJR Extension	Kiran Kumar	18001024462	GRO [dot] Karnataka [at] manipalcigna [dot] com	Door No.829/1, Iyanahally's Veerakshu, 2nd Floor, Ward No.15, PB Rd, opp. to Aruna Theatre, SJR Extension, Davanagere 577002, Karnataka, India
67	Savar Line Road	Veeresh C J S	18001024462	GRO [dot] Karnataka [at] manipalcigna [dot] com	2nd Floor, Annapoorna Complex, Savar Line Road, Near Gopi circle, Shivamogga 577201, Karnataka, India
68	Chinnakada	VIVEK. S	18001024462	GRO [dot] Kerala [at] manipalcigna [dot] com	No 46/5309/4027, First Floor, NANR Tower, Near Indian Bank, Main Road, Chinnakada, Kollam -691001, Kerala, India
69	Radhika Road	SonupriyaBhise	18001024462	GRO [dot] Maharashtra [at] manipalcigna [dot] com	Shop no 4 and 5, SR No 312/2A/6A/7/8/3, Plont No 16/17/A,2nd Floor, Sia Hights, Radhika Road, AboveReliance Mart Near Taluka Policy Station, Satara 415002, Maharashtra, India
70	Rani Bazar	BhawaniShanker	18001024462	GRO [dot] Rajasthan [at] manipalcigna [dot] com	1st Floor, Parshav Nath Plaza, Near Railway Station, Rani Bazar, Bikaner 334001, Rajasthan, India
71	Bahu Plaza	Bipen Sharma	18001024462	GRO [at] manipalcigna [dot] com	Hall No.301, 3rd Floor, South Block, Bahu Plaza, Jammu 180012, Jammu and Kashmir, India
72	Varanasi	Deepak Singh	8968967894	Umesh [dot] maurya [at] ManipalCigna [dot] com	3rd Floor D58/12,a-2 Gandhi nagar sigra,Varanasi ,221010 India
73	Sambalpur	ManasMahapatra	18001024462	GRO [dot] Orissa [at] manipalcigna [dot] com	First Floor, Patanjali Building,Bhima BoviRoad,Professor Colony,Sambalpur768004,Odisha, India
74	Phase 2	Amit Sharma	18001024462	GRO [dot] Punjab [at] manipalcigna [dot] com	2nd Floor, SCF-21, Phase-2, Mohali -160055, Punjab, India
75	Air Bypass Road	Pavan Kumar K	18001024462	GRO [dot] Andhra [at] manipalcigna [dot] com	Block No: 8, D.No: 23-8, 153/2B, Second Floor, Air Bypass Road, Tirupati, Andhra Pradesh 517501
78	Vanigar Street	YoganandanJayachandiran	18001024462	GRO [dot] TN [at] manipalcigna [dot] com	1st Floor, RS Nest, 27 B, Vanigar Street, Kanchipuram 631 502, Distt. Kanchipuram, Tamil Nadu, India
77	Sanjay Place	Ashish Anand	18001024462	GRO [dot] UP [at] manipalcigna [dot] com	Office No 403, Corporate Park, 109, Sanjay Place, Agra, 282002, Uttar Pradesh, India
79	-	-	18001024462	GROAndhra [at] manipal [dot] com	75/8/9 Near Round Park,A P MTowers, Gandhipuram-2 Gandhipura2,Rajahmundry 533103,East

Level 2 :

• If your query is not resolved within 15 days then you can contact to the Grievance Redressal Officer at 022-71781389, (Mon-Fri, 10am-6pm) or email at complaints [at] manipalcigna [dot] com or fill this Grievance Redressal Form

Level 3 :

• If your query is not resolved within 15 days then you can contact to the Chief Grievance Redressal Officer at 022-71781300, (Mon-Fri, 10am-6pm) or email at compliance [at] manipalcigna [dot] com or fill this Grievance Redressal Form

Level 4 :

• If your query is not resolved within 15 days, then lodge your complaint through online portal of Council for Insurance Ombudsman (CIO) Portal, Insurance Regulatory and Development Authority Of India (IRDA) And Bima Bharosa Portal or contact at following details:
  Contact No.: 15255, 18004254732
  Email: complaints [at] irdai [dot] gov [dot] in
  Address: Grievance Redressal Cell,
  Insurance Regulatory and Development
  Authority of India(IRDAI),
  Sy.No.115/1,Financial District,
  Nanakramguda,Gachibowli,
  Hyderabad-500032

Download Forms

Address

ManipalCigna Health Insurance Company Limited
401/402, Raheja Titanium, Western Express
Highway, Goregaon (East),Mumbai 400063.

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