Royal Sundaram General Insurance Customer Care No. 1860 258 0000

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Email

• care [at] royalsundaram [dot] in (For Customer Support)
• customer [dot] services [at] royalsundaram [dot] in (For General Queries)

Important Links

• Customer Support
• Branch Locator
• Empanelled Hospital Locator

Claim Process

• If you have any query related to claim process then firsty you have to call 18604250000, 18602580000, 18005689999 (For Motor Claims) or email at care [at] royalsundaram [dot] in
• You can also make claim request via filling this Download Claim Forms
• Yo can also contact at 022-67872035 or mail at royalsundaram [at] europassistance [dot] in for Travel Insurance Claims
• You can also make a claim request via filling this Claim Intimation Form
  
• You can also contact to the Motor Third-Party Claims Nodal officer at the details given below:
  

  Sr.No	State	Email
  1	Andhra Pradesh	ap [dot] nodalofficer [at] royalsundaram [dot] in
  2	Arunachal Pradesh	ar [dot] nodalofficer [at] royalsundaram [dot] in
  3	Assam	as [dot] nodalofficer [at] royalsundaram [dot] in
  4	Bihar	br [dot] nodalofficer [at] royalsundaram [dot] in
  5	Chandigarh	ch [dot] nodalofficer [at] royalsundaram [dot] in
  6	Chattisgarh	cg [dot] nodalofficer [at] royalsundaram [dot] in
  7	Daman & Diu	dd [dot] nodalofficer [at] royalsundaram [dot] in
  8	Goa	ga [dot] nodalofficer [at] royalsundaram [dot] in
  9	Gujarat	gj [dot] nodalofficer [at] royalsundaram [dot] in
  10	Haryana	hr [dot] nodalofficer [at] royalsundaram [dot] in
  11	Himachal Pradesh	hp [dot] nodalofficer [at] royalsundaram [dot] in
  12	Jammu Kashmir	jk [dot] nodalofficer [at] royalsundaram [dot] in
  13	Jharkhand	jh [dot] nodalofficer [at] royalsundaram [dot] in
  14	Karnataka	ka [dot] nodalofficer [at] royalsundaram [dot] in
  15	Kerala	kr [dot] nodalofficer [at] royalsundaram [dot] in
  16	Madhya Pradesh	mp [dot] nodalofficer [at] royalsundaram [dot] in
  17	Maharashtra	mh [dot] nodalofficer [at] royalsundaram [dot] in
  18	Manipur	mn [dot] nodalofficer [at] royalsundaram [dot] in
  19	Meghalaya	ml [dot] nodalofficer [at] royalsundaram [dot] in
  20	Mizoram	mz [dot] nodalofficer [at] royalsundaram [dot] in
  21	Nagaland	nl [dot] nodalofficer [at] royalsundaram [dot] in
  22	New Delhi	dl [dot] nodalofficer [at] royalsundaram [dot] in
  23	Orissa	od [dot] nodalofficer [at] royalsundaram [dot] in
  24	Pondicherry	py [dot] nodalofficer [at] royalsundaram [dot] in
  25	Punjab	pb [dot] nodalofficer [at] royalsundaram [dot] in
  26	Rajasthan	rj [dot] nodalofficer [at] royalsundaram [dot] in
  27	Sikkim	sk [dot] nodalofficer [at] royalsundaram [dot] in
  28	Silvassa	dn [dot] nodalofficer [at] royalsundaram [dot] in
  29	Tamilnadu	tn [dot] nodalofficer [at] royalsundaram [dot] in
  30	Telangana	ts [dot] nodalofficer [at] royalsundaram [dot] in
  31	tripura	tr [dot] nodalofficer [at] royalsundaram [dot] in
  32	Uttar Pradesh	up [dot] nodalofficer [at] royalsundaram [dot] in
  33	Uttaranchal	uk [dot] nodalofficer [at] royalsundaram [dot] in
  34	West Bengal	wb [dot] nodalofficer [at] royalsundaram [dot] in
  35	Corporate Office	nodalofficer [at] royalsundaram [dot] in

• For more information about claim process please read .

For Complaint

Level 1:

• For any query or complaint you can contact at 18604250000, 18602580000 or email at care [at] royalsundaram [dot] in
  Address: Royal Sundaram General Insurance Co. Limited
  Vishranthi Melaram Towers No.2/319 ,
  Rajiv Gandhi Salai(OMR) Karapakkam, Chennai - 600097
  
• For Senior Citizens you can contact at 9500413019 or email at seniorcitizengrievances [at] royalsundaram [dot] in
  

Level 2:

• If your complaint remains unresolved or you are not satisfied with the response received, you can email at manager [dot] care [at] royalsundaram [dot] in

Level 3:

• If you are still not satisfied with the resolution provided, you can email at head [dot] cs [at] royalsundaram [dot] in

Level 4:

• If your grievance remains unresolved, you may contact details given below:
• For Senior citizen redressal contact at 9500413013 .
• For Grievance Redressal Officer you can contact details given below:
  Name: Mr.T M Shyamsunder
  Phone No.: 9500413094
  Email: gro [at] royalsundaram [dot] in

Level 5:

• If you query is still not resolved or you are not satisfied, then you can lodge your complaint online through:
  • Council for Insurance Ombudsman (CIO)
  • Insurance Regulatory and Development Authority of India (IRDAI)

Offices Addresses

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