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ACKO Insurance Customer Care No. 1800 266 2256
Updated on Wednesday, 10 June 2026 - 5:56pm
Email
Organization:
Acko General Insurance Toll free Number(s):
- 1800 266 2256 (For Car/Bike/Health/Travel/Mobile/Appliances Insurance)
- 1800 210 1992 (For Life Insurance)
Website:
Official Website
iOS App:
ACKO Insurance
Android App:
ACKO Insurance IVRS Menu : 1800 266 2256
Select Your Preferred Language
- Press 1: For car or bike policy
- Press 1: To buy or renew your car or bike policy
- Press 2: For any other query related to your ACKO car or bike policy
- Press 2: For health policy
- Press 1: If you have already paid for your ACKO health policy and are waiting for it
- Press 2: To buy or renew your health policy
- Press 3: If you need help with ACKO health policy received from our partner like Zomato, OLA, etc,
- Press 4: For any other ACKO health policy queries
- Press 3: For travel policy
- Press 4: For any other help
- hello [at] acko [dot] com (For Health/Car/Bike/Mobile Insurance)
Important Link
Important Contact Details
| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | For ACKO Drive | 18002662250 |
| 2 | For Our Partners Swiggy, Rapido OLA, Zomato etc. | 18002662257 |
| 3 | For Mobile Protection and Repairs | 18602662258, ecare [at] acko [dot] tech |
| 4 | For Insurance Broker Support | 18602662260 |
| 5 | For Life Insurance | support [dot] life [at] acko [dot] com |
| 6 | For Travel Insurance | travelinsurance [at] acko [dot] com |
| 7 | For Mobiles & Appliances | ecare [at] acko [dot] tech |
| 8 | For Health Insurance | health [at] acko [dot] com |
| 9 | For Persons with Disabilities (PwD) |
080-62370460 |
For Claim
- For any query related to health, car and bike insurance then you can call at 18002662256 or mail at hello [at] acko [dot] com .
- For any query related to life insurance then you can call at 18002101992 .
- For more information about the claim process, please visit the claims section of the official website .
For Complaint
Level 1 :
- For any query/complaint you can contact the grievance desk through the details given below:
Timing: Mon-Sun, 10am-7pm
Sr No. Service Contact No. Email 1 For General Insurance 18002104990 grievance [at] acko [dot] com 2 For Life Insurance - grievance [dot] life [at] acko [dot] com For Senior Citizen 3 For General Insurance 080-35239362 grievance [dot] healthseniorcitizen [at] acko [dot] com 4 For Life Insurance 080-69067205 grievance [dot] lifeseniorcitizen [at] acko [dot] com - Your complaint will be resolved within 14 days.
Level 2 :
- If your complaint is not resolved, then you can contact the grievance redressal officer through the details given below:
Sr No. Service Email 1 For General Insurance gro [at] acko [dot] com 2 For Life Insurance gro [dot] life [at] acko [dot] com - Your complaint will be resolved within 7 days.
Level 3 :
- If your complaint is not resolved then you can lodge your complaint online through Bima Bharosa Portal or contact the Insurance Regulatory and Development Authority of India (IRDAI) at the details given below:
Contact No.: 155253 - If your complaint is still not resolved within 30 days, then you can lodge your complaint through Council for Insurance Ombudsmen (CIO) or visit Council for Insurance Ombudsman (CIO) Centres .
Policy Cancellation And Refund
- For any query related to cancellation/refund you can contact the customer support team.
- Refund will be processed within 7 business days to the original payment method.
- For more information, please read .
Download Forms
Head Office
ACKO Technology & Services Private Limited
#36/5, Hustlehub One East, Somasandrapalya,
27th Main Rd,
Sector 2, HSR Layout, Bengaluru,
Karnataka 560102
Comments
sir please send me no. meray
sir please send me no. meray ko acko ka id ya code chahey kam kar ney k liye full insurance hi ex. byek, car, health . all insurance ho sab ka insurance ho ske
Registration no something worng
My Registration one number worng so how change the number
Registration no something worng
My Honda unicorn 150cc bike Registration number inside worng so how change the number please help me
Job
Dear my name is Rakesh Kumar sharma exp 23 year pic advicer and 1year edelweiss Tokyo life Development manager qualifications 12th in Jalandhar punjab
Cracked screen of mobile
I purchase a mobile of motorala from amazon. On dated 11/10/2018.which invoice no.MH-BOM3 4183420351819. But accidently the screen is broken. The mobile is covered by Acko- All-round mobile protection plan.pleace act accordingly. Thanking you.
Mobile screen protection plan
Mera Mobile 14 tarikh ko pick Kiya Gaya hai lekin abhi Tak muje mobile delivered huva nahi
Mobile screen protection plan
Mera mobile Kal pickup Kiya Gaya hai,lekin abhi Tak koi massage Mila nahi hai,to muje latest details dijiye,