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Acko Insurance Customer Care No. 1800 266 2256
Updated on Monday, 1 December 2025 - 9:34am
Email
Organization:
Acko General Insurance Toll free Number(s):
- 1800 266 2256 (For Car/Bike/Health/Travel/Mobile/Appliances Insurance)
- 1800 210 1992 (For Life Insurance)
Website:
Official Website
iOS App:
ACKO Insurance
Android App:
ACKO Insurance IVRS Menu : 1800 266 2256
First Select Your Preferred Language
- Press 1: For car or bike policy
- Press 1: To buy or renew your car or bike policy
- Press 2: For any other query related to your Acko car or bike policy
- Press 2: For health policy
- Press 1: If you have already paid for your Acko health policy and are waiting for it
- Press 2: To buy or renew your health policy
- Press 3: If you need help with Acko health policy recieved from our partner like zomato, OLA, etc,
- Press 4: For any other Acko health policy queries
- Press 3: For travel policy
- Press 4: For any other help
- hello [at] acko [dot] com (For Health/Car/bike/Mobile Insurance)
Important Link
Important Contact Details
| Sr. No. | Service | Contact Detail |
|---|---|---|
| 1 | For ACKO Drive car bookings | 18002662250 |
| 2 | For our partners at Zomato, Rapido etc. | 18002662257 |
| 3 | For Mobile protection and Repairs | 18602662258, ecare [at] acko [dot] tech |
| 4 | For Insurance Broker Support | 18602662260 |
| 5 | For Life Insurance | support [dot] life [at] acko [dot] com |
| 6 | For Travel Insurance | travelinsurance [at] acko [dot] com |
| 7 | For Mobiles & Appliances | ecare [at] acko [dot] tech |
| 8 | For ACKO Drive Car bookings | hello [at] ackodrive [dot] com |
| 9 | For Health Insurance | health [at] acko [dot] com |
Claim Process
- For any query related to health, car and bike insurance then you can call at 18002662256 or mail at hello [at] acko [dot] com .
- For any query related to life insurance then you can call at 18002101992 .
- To register a claim you you can fill this Form .
- For more information, please read .
Grievance Redressal
Level 1:
- For any query/complaint, you can call at 18002662256 or mail at hello [at] acko [dot] com .
- You can also contact to the Grievance Desk given below :-
Contact No.: 18002104990
Email: grievance [at] acko [dot] com
(Working Hours: 10am-7pm, All Days) - Senior Citizens can contact at 080-62370023 or mail at grievance [dot] healthseniorcitizen [at] acko [dot] com .
- Your query will be resolved within 14 working days.
Level 2:
- If your query is not resolved, then you can contact to the Grievance Officer
Designation: Chief Grievance Officer
Email: gro [at] acko [dot] com
Address: Acko General Insurance Limited,
36/5 Hustlehub One East, Somasandrapalya,
27th Main Road, Sector 2, HSR Layout, Bangalore - 560102 - Your query will be resolved within 7 working days.
Level 3:
- If your are still not satisfied, then you can lodge your complaint online through Bima Bharosa or through Insurance Regulatory and Development Authority of India (IRDAI) .
- Your query will be resolved within 30 working days.
- You also can lodge your complaint online through Council for Insurance Ombudsmen (CIO) or visit CIO Centres.
Cancellation And Refund
- For any query related to Cancellation/Refund you can contact at 18002662256 or mail at hello [at] acko [dot] com .
- Refund will be initiated within 7 days in the original payment method from the date of cancellation, and for online purchase refund will be initiated within 14 days.
- For more information, please read .
Download Forms
Head Office
ACKO General Insurance Limited
2nd Floor, #36/5, Hustlehub One East, Somasandrapalya,
27th Main Rd, Sector 2, HSR Layout, Bengaluru, Karnataka 560102
Comments
sir please send me no. meray
sir please send me no. meray ko acko ka id ya code chahey kam kar ney k liye full insurance hi ex. byek, car, health . all insurance ho sab ka insurance ho ske
Registration no something worng
My Registration one number worng so how change the number
Registration no something worng
My Honda unicorn 150cc bike Registration number inside worng so how change the number please help me
Job
Dear my name is Rakesh Kumar sharma exp 23 year pic advicer and 1year edelweiss Tokyo life Development manager qualifications 12th in Jalandhar punjab
Cracked screen of mobile
I purchase a mobile of motorala from amazon. On dated 11/10/2018.which invoice no.MH-BOM3 4183420351819. But accidently the screen is broken. The mobile is covered by Acko- All-round mobile protection plan.pleace act accordingly. Thanking you.
Mobile screen protection plan
Mera Mobile 14 tarikh ko pick Kiya Gaya hai lekin abhi Tak muje mobile delivered huva nahi
Mobile screen protection plan
Mera mobile Kal pickup Kiya Gaya hai,lekin abhi Tak koi massage Mila nahi hai,to muje latest details dijiye,