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Zuno General Insurance Customer Care No. 1800 12000
Updated on Monday, 1 December 2025 - 9:38am
Email
Toll free Number(s):
- 1800 12000 (For Customer Support)
All India Number(s):
- 022-423 12000 (For Contact Support)
- 022-423 12001 (For Senior Citizen Helpline)
Website:
Official website
iOS App:
Zuno General Insurance
Android App:
Zuno General Insurance IVRS Menu: 1800 12000
- Press 1: For Health Claim
- Press 2: To Speak to the Care Manager
After pressing any above number call will be transfer to the Customer Care Executive
- support [at] hizuno [dot] com (For Customer Care)
- seniorcitizen [at] hizuno [dot] com (For Senior Citizen Queries)
Important Link
Branch Offices
| Sr No. | State | Contact No. | Address |
|---|---|---|---|
| 1 | Ahmedabad | 8976724840 | Office no. 503, 5th Floor, 3rd Eye Vision, Opposite Shivalik Plaza, Near IIM, Panjara Pol, Ahmedabad, 380009 |
| 2 | Bangalore | 8976724842 | Kamala Arcade, 1st Floor, New no - 71 (Old no. 88/A), 26th Main 37th B cross, Jayangar, 9th Block, Bangalore-560069 |
| 3 | Chennai | 8976828811 | Florida Towers, 1st floor 138/30, Nelson Manickam Road, Chennai-600029 |
| 4 | Delhi | 8976724841 | Flat No -1111, Ashoka Estate, Barakhambha Road, New Delhi - 110001, |
| 5 | Goa | - | Ambrosia Corporate Park, 202/203, 2nd Floor, EDC Complex, Patto Plaza, Panaji, Goa - 403001 |
| 6 | Hyderabad | 8976724843 | # 201, 2nd Floor, 7-1-59/2 & 59/6, Mandhana Towers, Ameerpet Hyderabad 500016 Telangana |
| 7 | Kolkata | 9038003037 | Unit no. 88, 8th Floor, Chitrakoot Building, 230-A, A.J.C. Bose Rd, Kolkata 700 020 |
| 8 | Pune | 9028056159 | 507, Deron Heights, 270/1/23, Baner, Pune 411045 |
Claim Process
- For any query related to claim, you can contact at 180012000 or mail at support [at] hizuno [dot] com .
- For more information related to claim process please read or visit Hospital Locator And Garrage Network .
TPA Details For Claim Process
| Sr No. | TPA Name | Address | |
|---|---|---|---|
| 1 | Zuno General Insurance Ltd | support [at] hizuno [dot] com | 5th Floor Tower 3 Wing B Kohinoor City Mall, Kohinoor City, Kirol Rd, Premier Residencies, Kurla, Mumbai 400070 |
| 2 | Paramount Health Services and Insurance TPA Private Limited | nayan [dot] shah [at] paramounttpa [dot] com | A-442, Road No. 28, Ramnagar, Wagle Industrial Estate, Thane West - 400604Volo Health Insurance TPA Pvt. Ltd |
| 3 | Assist America Emergency Medical Services (India) Pvt. Ltd. | sandeep [at] assistamerica [dot] com | #509, 5th Floor, Filix Towers, Opp. Asian Paints , LBS Marg, Bhandup-West, Mumbai - 400078 |
| 4 | Vidal Health Insurance TPA Private Limited | rs [at] vidalhealth [dot] com | 1st Floor Tower 2, SJR I Park, EPIP Zone, Whitefield, Opp. Sathya Sai Hospital, Bangalore - 560066 |
| 5 | Family Health Plan Insurance TPA Limited | karunakar_t [at] fhpl [dot] net | No 8-2-269/A/2-1 to 6, 2nd floor, Srinilaya Cyber Spazio, RoadNo 2, Banjara Hills, Hyderabad - 500034 |
| 6 | Health India Insurance TPA Services Pvt Ltd | mitulvora [at] healthindiatpa [dot] com | 4th Floor, Neelkanth Corporate It Park, 406 to 412, Kirol Rd, Vidyavihar West, Mumbai - 400086 |
| 7 | Medi Assist Insurance TPA Private Limited | satish [dot] gidugu [at] mediassist [dot] in | Tower - D, 4th Floor, IBC Knowledge Park, 4/1, Bannerghatta Main Road,Bengaluru - 560029 |
| 8 | Ericson Insurance TPA Pvt. Ltd | krishna [at] ericsontpa [dot] com | 11/C, Corporate Park, 2nd floor,S.T.Chembur Mumbai - 400071 |
| 9 | MDIndia Health Insurance TPA Pvt. Ltd | skarandikar [at] mdindia [dot] com | S. No. 46/1, E-space, A-2 Building, 3rd floor,Pune Nagar Road,Vadgaonsheri,Pune - 411014 |
| 10 | Good Health Insurance TPA Limited | mskcharan [at] ghpltpa [dot] com | Suit No 403-406A, 4th Floor,Ashoka My Home Chambers,Sardar Patel Road,H Hyderabad - 500003 |
| 11 | Park Mediclaim Insurance TPA Pvt. Ltd | anuragbhatnagar [at] parkmediclaim [dot] co [dot] in | 702,Vikrant Tower,Rajendra Place New Delhi-110008 |
| 12 | Volo Health Insurance TPA Pvt. Ltd | pgarg [at] volohealthtpa [dot] com | Unit no.902A,Sumer Plaza Marol Maroshi Road Marol Andheri East,Mumbai - 400059 |
| 13 | Inhouse Claims Process at Zuno General Insurance Ltd | support [at] hizuno [dot] com | 5th Floor Tower 3 Wing B Kohinoor City Mall, Kohinoor City, Kirol Rd, Premier Residencies, Kurla, Mumbai 400070 |
Grievance Redressal
Level 1:
- For any query/complaint, you can contact at 180012000, 022-42312000 or mail at support [at] hizuno [dot] com .
- Your query will be resolved within 14 working days.
Level 2:
- If your query is not resolved, then you can also contact at the details mentioned below:
Sr No. Designation/Department Contact No. Email 1 Grievance Cell 1800120216216 grievance [at] hizuno [dot] com 2 Grievance Redressal Officer 022-42312022 grievanceofficer [at] hizuno [dot] com - Your query will be resolved within 7 working days.
Level 3:
- If your are still not satisfied, then you can lodge your complaint online through Bima Bharosa or through Insurance Regulatory and Development Authority of India (IRDAI) .
- Your query will be resolved within 30 working days.
- You can also lodge your complaint online through Council for Insurance Ombudsmen (CIO) or visit CIO Centres .
Registered/Corporate Office
Zuno General Insurance Ltd.
2nd Floor, Tower 3, Wing B, Kohinoor City Mall,
Kohinoor City, Kirol Road, Kurla (West) Mumbai City MH 400070
Contact No.: 022-40094400
