Shriram Life Insurance Customer Care No. 1800 103 6116

Organization:

Shri Ram Life Insurance Co. Ltd.

Toll free Number(s):

1800 103 6116 (For Customer Support, Mon-Sat, 9am-5pm)
1800 108 6116 (Alternate Customer Support, Mon-Sat, 9am-5pm)
1800 103 7401 (To Buy Policy)
1800 103 2671 (For Agent's Helpline)

All India Number(s):

90155 02000 (For WhatsApp Support)

Website:

Official Website

iOS App:

SHRIMITHRA

Android App:

SHRIMITHRA

IVRS Menu: 1800 103 6116

Select your preferred language

Press 1: For existing policy details
- Press 1: For payout
- Press 2: For match details
- Press 3: For brands details
- Press 4: For renewal
- Press 5: For receipt and port request
- Press 6: For email and alternate number updation
- Press 7: To speak to customer care executive
Press 2: To new policy details

Email

customercare [at] shriramlife [dot] in (For Customer Care)

Important Links

SMS Service

Send an SMS to 9246033344 from your registered mobile number

Sr No.	Services	Keywords
1	Premium Dues	DUES<space><policy number>
2	Policy Status	STAT<space><policy number>
3	Last Premium Received	LPRT<space><policy number>
4	Premium Due Date	DDAT<space><policy number>

Claim Process

For any query related to claim process, you can contact at 18001036116 (Mon-Sat, 9am-8pm) or mail at claimsupport [at] shriramlife [dot] in
You can also visit to your nearest Branch Location .
You can make a claim request via filling this Claim Request Form .
For more information related to Claim Process .

Grievance Redressal

Level 1

For any query/complaint, you can contact at 18001036116, 040-23009400 or mail at grievance [dot] redressal [at] shriramlife [dot] in , or you can also fill this Grievance Form .
You can also visit to your nearest Branch Location .

Level 2

If your query is not resolved, then you can also contact to the grievance officer at the details given below:

Sr No.	Designation	Contact Details
1	Grievance Office	gro [at] shriramlife [dot] in
2	Grievance Officer at Branch Level	040-23009400, Extn:693, srinivas [dot] r [at] shriramlife [dot] com

Level 3

If your are still not satisfied, then you can lodge your complaint online through Bima Bharosa or through Insurance Regulatory and Development Authority of India (IRDAI) .
You also can lodge your complaint online through Council for Insurance Ombudsmen (CIO) or visit CIO Centres .

For NRI Customers

Contact No.: 18001036116, +91 40 2300 9400
Email: onlinesupport [at] shriramlife [dot] in , customercare [at] shriramlife [dot] in
Address: Grievance Department, Shriram Life Insurance Co.Limited,
Ramky Selenium, Plot No:31 & 32, Beside Union Bank
Training centre, Financial district, Gachibowli, Hyderabad-500032.

Download Forms

Registered /Corporate Office

Shriram Life Insurance Company Limited
Ramky Selenium, Plot No:31 and 32,
Beside Andhra Bank Training Center,
Financial District, Gachibowli,
Hyderabad-500032, India.

India Customer Care