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Navi General Insurance Customer Care No. 1800 123 0004
Updated on Thursday, 10 September 2026 - 5:29pm
Email
Organization:
naviinsurance.com Toll free Number(s):
- 1800 123 0004 (For Customer Support, 9:30am-6:30pm)
All India Number(s):
- 81475 44555 (For Navi Insurance Related Support, Registered Mobile Number Only, 7am-10pm)
- 74060 12341 (For Health Related Claims)
Website:
Official Website
iOS App:
Navi: UPI, Insurance & Loans
Android App:
Navi: UPI, Insurance & Loans - help [at] navi [dot] com (For Helpdesk Support)
- insurance [dot] help [at] navi [dot] com (For General Query)
Important Links
For Claim
- For any query/complaint, you can contact at the details given below:
Sr No. Claim Contact No. Email 1 Motor Own Damage Claim 7406012341 motorclaims [at] navi [dot] com 2 Third-Party Claim 18001230004 navilegalclaims [at] navi [dot] com 3 Standard Fire & Special Perils Claim 18001230004 insurance [dot] help [at] navi [dot] com 4 Retail and Group Health Claim 7406012341 claim [dot] help [at] navi [dot] com 5 Group Critical Illness or Personal Accident 18001230004 mycare [at] navi [dot] com 6 Contractor's All Risk Claim 18001230004 insurance [dot] help [at] navi [dot] com - You can also initiate a claim through Navi App or you can fill this Claim Forms given below:
- For more information, please read .
Third Party Administrator (TPA) Contact Details
| Sr No. | State | Name | Contact No. | Address | |
|---|---|---|---|---|---|
| 1 | Telangana | Family Health Plan Insurance TPA Limited | 18004254033 | info [at] fhpl [dot] net | No. 8-2-269/A/2-1 to 6, 2nd Floor, Srinilaya Cyber Spazio, Road No. 2, Banjara Hills |
| 2 | Karnataka | Medi Assist Insurance TPA Services | 1800-2089449 | info [at] mediassist [dot] in | Tower D, 4th Floor, IBC Knowledge Park, 4/1 Bannerghatta Road |
| 3 | Maharashtra | Paramount Health Services & Insurance TPA Pvt. Ltd. | 022-66620808 | contact [dot] phs [at] paramounttpa [dot] com | Plot No. A-442, Road No. 28, Ram Nagar, M.I.D.C. Industrial Area, Wagle Estate, Thane West |
| 4 | Haryana | Vipul MedCorp Insurance TPA Pvt. Ltd. | 9311986304 | infor [at] vipulmedcorp [dot] com | 515, Udyog Vihar, Phase 5 |
For Complaint
Level 1:
- For any query/complaint, you can contact at the details given below:
Contact No.: 18001230004 (9:30am-6:30pm), 8147544555 (7am-10pm)
Email: insurance [dot] help [at] navi [dot] com , seniorcare [at] navi [dot] com (Senior Citizens)
Level 2:
- If your query is not resolved, you can mail to the Manager at manager [dot] customerexperience [at] navi [dot] com , head [dot] customerexperience [at] navi [dot] com .
Level 3:
- If your query is still not resolved, then you can contact to the Grievance Redressal Officers (GRO) at the details given below:
Branch Name Contact Detail Address Registered Office Koushik Sangiri 8147544555,
gro [at] navi [dot] comNavi General Insurance Limited, Vaishnavi Tech Square, 10th Floor, Iballur Village Taluk, Bagalur, Begur, Bengaluru - 560102 Mumbai Branch Ms. Seema Ramesh Pise seema [dot] ramesh [at] navi [dot] com INNOV8, 8th Floor, PAN Infotech, Sag Baug, Marol, Andheri East, Mumbai - 400059 Delhi Branch Mr. Bahadur Singh bahadur [dot] singh [at] navi [dot] com OYO Workspaces India Pvt. Ltd, 44, 2nd Floor, Regal Building, Connaught Place, Delhi - 110001 - Your query will be resolved within 2 weeks.
Level 4:
- If your complaint is still not resolved within 30 days, then you can lodge your complaint online through
Download Forms
Registered Office
Navi General Insurance Limited,
Vaishnavi Tech Square, 10th Floor,
Iballur Village Taluk, Bagalur, Begur
Bengaluru, Karnataka 560102
Email: mycare [at] navi [dot] com
