Home › Insurance › General Insurance › HDFC ERGO General Insurance Customer Care No. 022-6158 2020

HDFC ERGO General Insurance Customer Care No. 022-6158 2020

Updated on Thursday, 11 June 2026 - 5:35pm
Organization: 
Toll free Number(s): 
  • 1800 2677 444 (For Complaint, Mon-Sat, 9am-6pm)
All India Number(s): 
  • 022-6158 2020 (For Customer Support)
  • 080-4176 3550 (To Buy New Policy)
  • 022-6158 2026 (For Senior Citizens)
  • 81695 00500 (For WhatsApp Support)
Website: 
Official Website
iOS App: 
Here by HDFC ERGO
Android App: 
Here by HDFC ERGO

IVRS Menu: 022-6158 2020

Select your preferred language

  • Press 1: To buy a new policy
  • Press 2: For existing policy

Email

  • care [at] hdfcergo [dot] com (For Customer Care)

Important Links

For Claim

  • For any query related to claim process, you can call at 022-61582020 or mail at healthclaims [at] hdfcergo [dot] com
  • You can also contact at the details given below:-
    Sr No. Service Contact No. Email
    1 For only International Emergency Medical Cashless Services 0120-6740895, 022-61582020 medical [dot] services [at] allianz [dot] com
    2 For any other services 022-61582020, 8000829829 travelclaims [at] hdfcergo [dot] com
    3 Motor & other Insurance Claim Office 022-61582020, 011-61582020 -
    4 For Health Insurance Claims/Authorisation issues - preauth [at] hdfcergo [dot] com
    5 Network Hospital Issues - nsp [at] hdfcergo [dot] com
  • You can also make a claim request via filling this Claim Forms

Branch Contact Details

Sr No. Branch Contact No. Address
(HDFC ERGO General Insurance Company Ltd)
Mumbai
1 Vashi 022-27800052 4, 211, 2nd Floor, Arenja Corner, Sector 17, Vashi, Navi Mumbai - 400705.
2 Mumbai-Fort 022-40029115 2nd Floor, Dangat Sadan, Office No. 18/19, 63, Modi Street, Fort, Mumbai - 400001 Maharashtra
3 Mumbai-Dadar 022-24170241 3.4 FF, 808(1), Boman Lodge, Dr. Amberdkar Road, Dadar ( East)-400014,Mumbai ,Maharashtra
4 Mumbai -Panvel 022-27455596 1, 703, Neelkanth Landmark, 7th Floor, behind Orion Mall, Panvel, Navi Mumbai 410206, Maharashtra
5 Mumbai - Andheri LBP - 6th floor, leela business park, Andheri kurla road, Andheri (E), Mumbai - 400059
6 Borivali - Shubhjivan Arcade, 3rd Floor, S V Road, Opp Moksha Plaza, Borivali West, Mumbai-400092.
7 Bhandup - D-301, 3rd Floor, Eastern Business District (Magnet Mall), LBS Marg, Bhandup (West). Mumbai - 400078
New Delhi
8 Pitampura 011-30483372 Plot no.C-9, 3rd Floor, Pearl Best Heights-II, Netaji Subhash Palace, Pitampura, New Delhi 110 034
9 Janakpuri 011-25612361 Unit no 502,504,506, 5th floor, Mahatta Tower, B-1 Block, Community center, Janakpuri, New Delhi - 110058.
Bangalore
10 Bangalore 2 8655659055 No:2/1-1, 2nd Floor, 11th Main Road, 3rd Block, Opp To Jayanagar Club, Above Gimson watch showroom, Bangalore - 560011
11 Bangalore 1 - Ground Floor, Acr Tower 32, Residency Road, Ashok Nagar, Bangalore -560025
Hyderabad
12 Hyderabad 040-23359091 2nd Floor, Mubarak Manzil, Door no 6-3-563, Erramanzil Colony, Somajiguda, Hyderabad
Chennai
13 Chennai-Ashok Nagar - Old No-35, New No-61, 4th Avenue, Ashok Nagar, Chennai-600083
14 Chennai 044-66693500 Rr Towers 2, 2nd Floor, 94/95, TVK Industrial Estate, Guindy, Chennai - 600032
15 Chennai 044-28215434 Heavi Tree Building ,No:23/47,Mayor Ramanathan Salai, Spur Tank Road,Chetpet,Chennai - 600 031
Kolkata
16 Kolkata-2 - 2nd & 3rd Floor, P-255B, CIT Road, Scheme-VIM, Kankurgachi, Kolkata - 700054.
17 Kolkata - 4th Floor, Block- C, 22 Camac Street, Kolkata 700016
Pune
18 Pune 020-29999419 1st Floor, Kakade Bizz Icon, CTS No 2687B, Adjacent E-Square Multiplex, Bhamburda, Shivaji Nagar, Pune 411016
19 Pune-PIMPRI 8976979349 Jewel of Pimpri, 2nd Floor, Office No - 11, A wing, S.No.- 209, Kamla Cross Road, Pimpri , Pune , Maharashtra - 411008
20 Pune-Chakan - B-3, Ghanwat Plaza, A-Wing, Basement Floor, Nanekarwadi, Chakan, Pune – 410501 Maharashtra

For Compliant

Level 1:

  • For any query/complaint you can contact at 18002677444 or mail at grievance [at] hdfcergo [dot] com
  • You can also contact at th details given below:-
    Sr No. Service Contact No.
    1 Senior Citizens & Persons with Disabilities 022-61582026,

    seniorcitizen [at] hdfcergo [dot] com
    2 Women 022-61582055
  • You can also fill this Complaint Form .

Level 2:

  • If your query not resolved then you can contact to Chief Growth Officer through cgo [at] hdfcergo [dot] com .

Level 3:

Download Forms

Office Addresses

Sr No. Office Address
1 Registered & Corporate Office 6th Floor, Leela Business Park, Andheri - Kurla Rd, Bori Colony, Vijay Nagar Colony West, Marol, Andheri East, Mumbai, Maharashtra 400059.

Toll Free No.: 18002666400
2 Customer Service Office D-301, 3rd Floor, Eastern Business District (Magnet Mall), LBS Marg, Bhandup (West) Mumbai-400078
3 Health Insurance Claim Office HCS - Noida 5th floor, Tower 1, Stellar IT Park, C-25, Sector-62, Noida, UP, India - 201301

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