NBFCs - Address and Area of Operation of The Ombudsman

Organization: 

Email

  • helpdnbs [at] rbi [dot] org [dot] in (For General Information)

Important Link

Regional Offices Contact Details

Email: nbfclistdor [at] rbi [dot] org [dot] in

Sr.No. Region Contact No. Email Address Jurisdiction Fax No.
1 Ahmedabad 079-27543057, 079-27545651 dnbsahmedabad [at] rbi [dot] org [dot] in Ashram Road, Ahmedabad-380014 State of Gujarat, Union Territories of Diu, Daman and Dadra Nagar Haveli 079-27541422
2 Bangalore 080-22180100, 080-22181160 dnbsbangalore [at] rbi [dot] org [dot] in 10/3/08, Nrupatunga Road, P.B.No.5470, Bangalore-560001 State of Karnataka 080-22232199
3 Bhopal 0755-2675300, 0755-2578298 dnbsbhopal [at] rbi [dot] org [dot] in Hoshangabad Road, P.B. No.32, Bhopal - 462011. State of Madhya Pradesh & Chattisgarh 0755-2760545
4 Bhubaneswar 0674-2394067, 0674-2391070 dnbsbhubaneswar [at] rbi [dot] org [dot] in Pt. Jawaharlal Nehru Marg, P.B. No.16, Bhubaneswar-751001 State of Orissa 0674-2393993
5 Chandigarh 0172-2721434, 0172-2721270, 0172-2722271 dnbschandigarh [at] rbi [dot] org [dot] in Opp. Telephone Bhavan, Sector 17, Chandigarh - 160017 State of Haryana (excluding the districts of Faridabad, Gurgaon and Sonepat), Himachal Pradesh and Punjab and UT of Chandigarh 0172-2722087
6 Chennai 044-25361490, 044-25362539, 044-25369222 dnbschennai [at] rbi [dot] org [dot] in Fort Glacis, 16, Rajaji Salai, P.B. No.40, Chennai-600001 State of Tamil Nadu and Union Territory of Puducherry 044-25393797
7 Guwahati 0361-2600206, 0361-2600254, 0361-2601860 dnbsguwahati [at] rbi [dot] org [dot] in Station Road, Panbazar, Guwahati-781001 States of Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura 0361-2540033
8 Hyderabad 040-23210384, 040-23212323, 040-23217980 dnbshyderabad [at] rbi [dot] org [dot] in 6-1-56, Secretariat Road, Saifabad, Hyderabad-500004 State of Andhra Pradesh 040-23232468
9 Jaipur 0141-2565157, 0141-2564062 dnbsjaipur [at] rbi [dot] org [dot] in Rambagh Circle, Tonk Road, P.B. No.12, Jaipur-302052 State of Rajasthan 0141-2562158
10 Jammu 0191-2470188, 0191-2472451 dnbsjammu [at] rbi [dot] org [dot] in Rail Head Complex, Jammu-180012 Jammu and Kashmir & Ladakh Divisions -
11 Kanpur 0512-2305972, 0512-2303831 dnbskanpur [at] rbi [dot] org [dot] in M.G. Road, P.B.No.82, Kanpur-208001 State of Uttar Pradesh (excluding Noida in Ghaziabad dist.) and Uttarakhand 0512-2306246
12 Kolkata 033-22307850, 033-22308331 dnbskolkata [at] rbi [dot] org [dot] in 15, Nataji Subhas Road, Kolkata- 700001 State of Sikkim and West Bengal and Union Territory of Andaman and Nicobar Islands 033-22313185
13 Mumbai 022-23084121, 022-23082302, 022-23088436 dnbsmro [at] rbi [dot] org [dot] in 3rd Floor, RBI Building, Opp. Mumbai Central Railway Station, Near Maratha Mandir, Byculla, Mumbai - 400 008 State of Maharashtra and State of Goa 022-23022011
14 New Delhi 011-23714456, 011-23710538 dnbsnewdelhi [at] rbi [dot] org [dot] in 6, Sansad Marg, New Delhi-110001 State of Delhi, the districts of Faridabad, Gurgaon and Sonepat of State of Haryana and Noida in Ghaziabad district of Uttar Pradesh 011-23752188
15 Patna 0612-2320815, 0612-2320834 dnbspatna [at] rbi [dot] org [dot] in South Gandhi Maidan, P.B. No. 162, Patna-800001. State of Bihar & Jharkhand 0612-2321290
16 Thiruvananthapuram 0471-2329040, 0471-2329676 dnbsthiro [at] rbi [dot] org [dot] in Bakery Junction, P.B. No. 6507, Thiruvananthapuram-695033 State of Kerala and Union Territory of Lakshadweep 0471-2330843

For Complaint

  • For any complaint kindly contact the Complaint Redressal Offices at the details given below:
    Sr.No. Territorial Jurisdiction Address
    1 Uttar Pradesh, Jammu & Kashmir, Punjab, Himachal Pradesh, Rajasthan, Haryana and Union Territories of Chandigarh and Delhi Bench Officer, Company Law Board, Northern Region Bench, Shastri Bhavan, ‘A’ Wing, 5th Floor, Dr. Rajendra Prasad Road, New Delhi 110 001
    2 Tamil Nadu, Andhra Pradesh, Kerala, Karnataka, Union Territories of Amindivi, Minicoy and Lakshadweep Islands and Pondicherry Bench Officer, Company Law Board, Southern Region Bench, Shastri Bhavan, ‘A’ Wing, 5th Floor, Block 8, No 26, Haddows Road, Chennai 600 006
    3 Maharashtra, Gujarat, Madhya Pradesh, Goa and Union Territories of Dadra & Nagar Haveli, Daman and Diu. Bench Officer, Company Law Board, Western Region Bench, 2nd Floor, N.T.C. House, 15, Narottam Morarjee Marg, Ballard Estate, Mumbai-400 038
    4 West Bengal, Orissa, Bihar, Assam, Tripura, Manipur, Nagaland, Meghalaya, Arunachal Pradesh, Mizoram, Union Territories of Andaman and Nicobar Islands. Bench Officer, Company Law Board, Eastern Region Bench, 9, Old Post Office Street, 6th Floor, Kolkata 700 001
    5 All Principal Bench matters all over India Bench Officer, Company Law Board, Principal Bench at New Delhi, Shastri Bhavan, ‘A’ Wing, 5th Floor, Dr. Rajendra Prasad Road, New Delhi- 110 001
  • If your query is still not resolved then you can contact at the details given below:
    Sr.No. Name of NBFCs Contact No. Email Address
    1 Phoenix ARC Private Limited 18001208060 customercare [dot] retail [at] phoenixarc [dot] co [dot] in Retail Customer Care, Phoenix Arc Private Limited, Dani Corporate Park, 5th Floor, 158, C.S.T. Road, Kalina, Santacruz (E), Mumbai 400 098, India
    2 Siemens Financial Services Pvt Ltd 022-39677000 harsh [dot] nangalia [at] siemens [dot] com ,
    sfs [dot] compliance [dot] in [at] siemens [dot] com
    Siemens Financial Services Pvt Ltd, Plot No. 2, Sector 2, Kharghar Node, Navi Mumbai - 410 210
    3 Xander Finance private Limited 022-61196010
    Fax No: 022-61196080
    info [at] xanderfinance [dot] com Xander Finance Private Limited, 101, 5 North Avenue, Maker Maxity, Bandra Kurla Complex, Bandra (East), Mumbai 400051, Maharashtra
    4 Capital Trust Limited 9999074312 customercomplaint [at] capitaltrust [dot] in ,
    customercomplaintredressal [at] capitaltrust [dot] in
    Capital trust Limited, 205, Centrum Mall, Mg Road, Sultanpur, New Delhi- 110030
    5 ARKA Fincap Ltd 022-40471000 grievanceredressal [at] arkafincap [dot] com ,
    customercare [at] arkafincap [dot] com
    One World Center, 1202B, Tower 2B, Floor 12B, Jupiter Mills Compound, Senapati Bapat Marg, Mumbai 400013
    6 Encore Asset Reconstruction Company Pvt Ltd 0124-4527200 getintouch [at] encorearc [dot] com Grievance Handling Officer, Encore Asset Reconstruction Company Private Limited, 5Th Floor, Plot No 137, Sector 44, Gurgaon, Haryana 122002
    7 Northern Arc Capital Limited 18004198766 gro [at] northernarc [dot] com Grievance Redressal Officer, Northern Arc Capital Limited Iit M Research Park, Phase 1, 10th Floor, No. 1, Kanagam Village, Taramani, Chennai 600113
    8 Capital India 022-45036000, 011-49546000 wecare [at] capitalindia [dot] com ,
    grievance [at] capitalindia [dot] com
    A. Level 20, Birla Aurora, Dr. Annie Besant Road, Worli, Mumbai 400030 B. 2nd Floor, Dlf Centre, Sansad Marg, New Delhi 110001
    9 InnoVen Capital 022-67446519 Kapil [at] innovencapital [dot] com Innoven Capital India Private Limited, 805-A, 8th Floor, The Capital, Block, Bandra- Kurla Complex, Bandra (East), Mumbai- 400051
    10 West Bengal Infrastructure Development Finance Corporation Ltd. - complaints-credit [at] wbidfc [dot] co [dot] in ,
    md [at] wbidfc [dot] co [dot] in
    36A Hemanta Basu Sarani, Kolkata-700 001
    11 Galada Finance Limited 044-43099009, 044-28294830 info [at] galadafinance [dot] in Galada Finance Limited, "Shanti Sadan", O.No.4, N.No.7, Shaffee Mohammed Road, Thousand Lights, Chennai - 600 006
    12 Newlink Overseas Finance Ltd 044-28523284 newlin [dot] nofl [at] gmail [dot] com Mamatha Complex, 25 Whites Road, Royapettah, Chennai 600014
    13 Volvo Financial Services (India) Pvt Ltd 18004190700 Level 1 :vfscustomercare [at] volvo [dot] com ,
    Level 2 :shilpa [dot] bhat [at] volvo [dot] com ,
    Level 3:dnbsbangalore [at] rbi [dot] org [dot] in
    Volvo Financial Services (India) Private Limited #65/2, Bagmane Teck Park, Block-A, 5th Floor, Parin Building, Cv Raman Nagar, Bangalore 560093
    14 Veritas Finance Private Limited 18005995500 customercare [at] veritasfin [dot] in Customer Care Department, Veritas Finance Private Limited, Skcl Central Square I, South Wing, First Floor, Unit No.C28-C35, Cipet Road, Thiru Vi Ka Industrial Estate, Guindy, Chennai-600032
    15 CNH Industrial Capital India Pvt Limited 18002582644 (Toll free),
    0124-6659100
    cnhicapindia [at] cnhind [dot] com Cnh Industrial Capital India Pvt Limited, Plot No 14 A, Atc Building, Sector 18, Maruti Industrial Complex, Udyog Vihar, Gurugram - 122015
    16 Fortune Integrated Assets Finance Limited 022-40273600 afccompliance [at] itiorg [dot] com Fortune Integrated Assets Finance Limited, Iti House, 36, Dr. Shirodkar Marg Parel, Mumbai 400 012.
    17 Avendus Finance Private Limited 022-66480950 afplig [at] avendus [dot] com Avendus Finance Private Limited The II & Fs Financial Centre, 6th Floor, C & D Quadrant, Bandra Kurla Complex Bandra (East), Mumbai- 400 051
    18 Arman Financial Services Limited 18001027626 finance [at] armanindia [dot] com Arman Financial Services Limited, 502-503, Sakar Iii, Opp. Old High Court, Ashram Road, Ahmedabad - 380 014, Gujarat
    19 Namra Finance Limited 18001027626 ho [at] namrafinance [dot] com Namra Finance Limited, 502-3-4, Sakar Iii, Opp. Old High Court, Ashram Road, Ahmedabad - 380 014 Gujarat
    20 RattanIndia Finance Pvt. Ltd - wecare [at] rattanindia [dot] in ,
    customercare [at] rattanindia [dot] in
    Rattanindia Finance Pvt. Ltd. Regus Vasant Square, Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj, New Delhi-110070
    21 Edelweiss Retail Financial Services 040-49059999, 040-41151636,
    Extn: 112, 40036
    efil [dot] grievancecell [at] edelweissfin [dot] com
    For ESOP clients:esop [dot] finance [at] edelweissfin [dot] com ,
    For LAS cients:las [dot] servicing [at] edelweissfin [dot] com
    Mr. Venkatesh Gade, 4th Floor, Plot No 5, M B Towers Road No 2, Banjara Hills
    22 ICL Fincorp Ltd 18003133353 md [at] iclfincorp [dot] com Mr. K G Anilkumar, Chairman & Managing Director, Icl Fincorp Ltd, No.61/1 Vgp Complex First Avenue, Ashok Nagar Chennai, Tamil Nadu - 600 083
    23 APAC Financial Services Pvt. Ltd. 1800313205, 022-66668169 complaint [dot] apac [at] apacfin [dot] com Apac Financial Services Private Limited, 1st Floor, Ashford Centre, Opposite Peninsula Corporate Park, Shanker Rao Naram Marg, Lower Parel - West, Mumbai - 400 013.
    24 Riviera Investors Private Limited 0124-6072244, 9696555444 grievances [at] indifi [dot] com Riviera Investors Private Limited, Plot No. 63, Second Floor, Sector 44, Institutional Area, Gurgaon 122002
    25 Growth Source Financial Technologies Limited (Protium) 9321821614,
    Nodal Office Number: 8591984415
    customerservice [at] growthsourceft [dot] com ,
    nodal [dot] officer [at] protium [dot] co [dot] in
    Growth Source Financial Technologies Limited (Protium), Nirlon Knowledge Park (Nkp) B6, Second Floor, Pahadi Village, Off. The Western Express Highway, Cama Industrial Estate, Goregaon (E), Mumbai, Maharashtra 400063
    26 Jaylakshmi Credit Company Limited - smn_kadoli [at] yahoo [dot] com ,
    jariwalakr [at] gmail [dot] com ,
    pranavnaik1510 [at] yahoo [dot] com
    3/209, Ghanchi Sheri, Navapura, Surat, Gujrat, Pin.395003 9824529201, 9824199713, 8866351436
    27 Shriram Transport Finance Company Ltd 18001034959 sambhav [dot] jain [at] stfc [dot] in Shriram transport Finance Company Limited, Wockhardt Towers, 3rd Floor, West Wing, G-Block, Bandra-Kurla Complex, Bandra East Mumbai 400051, Maharashtra
    28 Tamilnadu Transport Development Finance Corporation Ltd - grievance [dot] tdfc [at] gmail [dot] com Tamilnadu transport Development Finance Corporation Ltd, Tamilnadu Tourism Complex Iv Floor, No.2, Wallajah Road, Chennai - 6000002.
    29 Sri Vijayaram Hire Purchase & Leasing Finance Ltd 04282-240322, 9894670004 vijayaramhirepurchase [at] gmail [dot] com Sri Vijayaram Hire Purchase & Leasing Finance Ltd, 22/97, Thayumanavar Street, Attur (Po & Tk) Salem (Dt) - 636 102.
    30 Cholamandalam Investment and Finance Company Limited. 18001024565 Level 1 :customercare [at] chola [dot] murugappa [dot] com ,
    Level 2 :gro [at] chola1 [dot] murugappa [dot] com ,
    Level 3 :rincipalnodalofficer [at] chola [dot] murugappa [dot] com
    Registered Address: Cholamandalam Investment & Finance Company Limited (Cifcl), Dare House 1st Floor, 2, Nsc Bose Road, Chennai 600001 Cin : L65993Tn1978Plc007576.
    Customer Communication Address: Cholamandalam Investment & Finance Company Limited (Cifcl), Asv Adarsh Complex, 719, Pathari Road, Off Mount Road, Near Thousand Light Metro Station, Behind Raj Video Vision, Anna Salai, Chennai-600002
    31 Epimoney Private Limited 022-62603803 nodal [dot] grievance [at] epimoney [dot] com Epimoney Private Limited, 7th Floor, South Annexe, Tower 2,One World Centre 841, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013.
    32 IIFL Samasta Finance Limited 18001208868, 080-42913500, 080-42913591, 8792913128 contactus [at] iiflsamasta [dot] com , customer [dot] care [at] iiflsamasta [dot] com Iifl Samasta Finance Limited, 110/6, 3rd Floor, Swami Lotus Building Krishnappa Layout, Lalbagh Main Road Bengaluru - 560027 Karnataka.
    33 Agriwise Finserv Limited 022-40467777 grievance [at] agriwise [dot] com Agriwise Finserv Limited, 601-604, A-Wing, Bonanza Building, Sahar Plaza, J.B. Nagar Metro Station, J.B. Nagar, Andheri (E), Mumbai 400059.
    34 John Deere Financial India Pvt Ltd. 18002091034 Level 1: jdfindiaCustomercare [at] johndeere [dot] com ,
    Level 2: palnitkarsanjeev [at] johndeere [dot] com (Principle Nodal Officer)
    Principle Nodal Officer, John Deere Financial India Pvt Ltd., Level II, Tower-15, Cyber City, Magarpatta City, Hadapsar Pune-411 013
    35 HDB Financial Services Limited 044-42984541 customer [dot] support [at] hdbfs [dot] com ,
    gro [at] hdbfs [dot] com ,
    cs [dot] ombudsman [at] hdbfs [dot] com
    Hdb Financial Services Limited, New No: 128/4F Old No: Door No: 53 A, 4th Floor Greams Road, M. N. Office Complex, Chennai - 600006.
    36 MAS Financial Services Limited 18002025555, 079-49137777 grievance [at] mas [dot] co [dot] in Mas Financial Services Limited, Customer Care Department, 6, Ground Floor, Narayan Chamber, Near Patang Hotel, Nehru Bridge Corner, Ashram Road, Ahmedabad-380009
    37 L&T Finance Ltd Level-1: 7264888777,
    9158004777
    Level 2 : GRO: 18001020476
    Level 3: 18001038712
    Level-1: customercare [at] ltfs [dot] com , customerservice [at] ltfs [dot] com
    Level-2: gro [at] ltfs [dot] com
    Level-3: pno [at] ltfs [dot] com
    Mr. Vinod Varadan, Head Gro, L & T Finance Ltd, 2nd Floor, "Brindavan Building", Plot No 177, C.S.T Road, Kalina, Santacruz (East), Mumbai - 400 098
    38 Oxyzo Financial Services Pvt Ltd 0124-4006603 grievanceredressal [at] oxyzo [dot] in 6th Floor, Tower A, Global Business Park, M.G. Road, Gurugram-122001
    39 ECL Finance Limited 18001026371 homeservice [at] edelweissfin [dot] com Tower 3, Wing B, Kohinoor City Mall, Kohinoor City, Kirol Road, Kurla (West), Mumbai 400070, Maharashtra
    40 Infinity Fincorp Solutions 022-40356600 info [at] infinityfincorp [dot] com A-507, Level 5 Of Building A, 215-Atrium 151, Andheri-Kurla Road, Andheri East Mumbai 400093.
    41 Neogrowth 18004195565, 9820655655 Helpdesk: helpdesk [at] neogrowth [dot] in smanager [at] neogrowth [dot] in ,
    (1st Escalation)
    Grievance officer: grievanceofficer [at] neogrowth [dot] in
    (2nd escalation)
    Nodal officer: nodalofficer [at] neogrowth [dot] in
    (Nodal officer escalation)
    802, 8th Floor, Tower A, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel (West), Mumbai 400 013
    42 Chaitanya India Fin Credit Pvt. Ltd. Kannada: 18001035185
    Hindi : 18001216685
    Marathi: 18002126685
    Tamil : 18008913813
    gro [dot] cifcpl [at] chaitanyaindia [dot] in ,
    customer [dot] care [at] chaitanyaindia [dot] in
    No.145, 2nd Floor, Nr Square,1st Main Road, Sirsi Circle, Chamrajpete, Bangalore - 560018.S
    43 Clix Capital 18002009898 head [dot] services [at] clix [dot] capital ,
    nodalofficer [at] clix [dot] capital
    901-B, Two Horizon Centre, Dlf Golf Course Road, Dlf Phase V, Sector 43, Gurgaon 122002, Haryana
    44 Aeon Credit Service India Private Limited 022-62266800, 022-4906-6800 grievance [at] aeoncredit [dot] co [dot] in ,
    customercare [at] aeoncredit [dot] co [dot] in
    Unit No. Tf-A-01, 3rd Floor, A Wing, Art Guild House, Phoenix Marketcity, Lbs Marg, Kurla (West), Mumbai - 400 070
    45 Laxmi India Finleasecap Pvt. Ltd. 0141-4031166 glk [at] lifc [dot] in 2 Dfl, Gopinath Marg, M.I. Road, Jaipur-302001, Rajasthan
    46 Electronica Finance Ltd. 18002339718 customerfirst [at] efl [dot] co [dot] in ,
    yashodhan [dot] damle [at] efl [dot] co [dot] in
    Electronica Finance Ltd., Audumbar, 101/1, Erandwane, Dr Ketkar Road, Pune 411004, Maharashtra, India
    47 Manappuram Finance Ltd. 18004202233 (24/7)
    0487-3050574,
    0487-3050112,
    0487-3050133,
    0487-3050238
    crm [at] manappuram [dot] com Manappuram Finance Limited Iv / 470 (Old) W638A (New), Manappuram House Valapad, Thrissur, Kerala, India - 680 567
    48 Fullerton India Credit Co. Ltd. 18001036001 Level 1:namaste [at] fullertonindia [dot] com ,
    Level 2:ccrc [at] fullertonindia [dot] com ,
    Level 3: headcustomerservice [at] fullertonindia [dot] com
    A. Registered Office : Fullerton India Credit Co Ltd., 3rd Floor, No - 165 Megh Towers, Ph Road Maduravoyal, Chennai - 600 095 B. Corporate Office : Fullerton India Credit Co Ltd., 10th Floor, Office No.101, 102 & 103, 2 North Avenue, Maker Maxity, Bandra Kurla Complex, Bandra (East), Mumbai - 400 051 C. Corporate Office (Annex): B Wing, 6th Floor, Supreme Business Park, Hiranandani, Powai, Mumbai 400072
    49 Krazybee Services Private Limited Kreditbee: 080-44292233,
    Krazybee: 080-44292244
    grievance [at] kbnbfc [dot] in ,
    grievance [at] kreditbee [dot] in
    3rd Floor, No. 128/9, Maruthi Sapphire, Hal Old Airport Rd, Murugesh Pallya, Bengaluru, Karnataka 560017
    50 Cisco Systems Capital India 080-42501500, 7829222991 kchappar [at] cisco [dot] com ,
    cscapj_ar [at] cisco [dot] com
    Cisco Systems Capital (India) Private Limited, Brigade South Parade, No. 10, M.G. Road, Bengaluru 560001, Karnataka, India
    51 ASA International India Microfinance Limited 1800120115566 ombudsman [at] asaindiamf [dot] com Asa International India Microfinance Limited, Victoria Park, 4th Floor, Gn 37/2, Sector V, Salt Lake City, Kolkata - 700091
    52 Ashv Finance Limited 022-62492700 customersupport [at] ashvfinance [dot] com ,
    monika [dot] thadeshwar [at] ashvfinance [dot] com
    12B, 3rd Floor, Techniplex-Ii It Park, Off. Veer Savarkar Flyover, Goregaon(West), Mumbai 400062, Maharashtra, India
    53 Digikredit Finance Pvt. Ltd 18001037382 service [at] smecorner [dot] com Unit No. 1B, 4th Floor, A-Wing,Times Square Building,Andheri Kurla Road, Andheri (E),Mumbai-400059
    54 SV CreditLine Limited 18001209040 grievance [at] svcl [dot] in ,
    customercare [at] svcl [dot] in
    5th Floor, Tower B, Sas Towers Mendicity, Sector - 38, Gurugram Haryana, India - 122001.
    55 HDFC Credila Financial Services Limited 18002093636, 9607009569 grievance [at] hdfccredila [dot] com B 301, Citi Point Next To Kohinoor Continental Andheri-Kurla Road, Andheri (East) Mumbai - 400 059 Maharashtra, India
    56 Muthoot Microfin Limited 18001027631 mmlcomplaints [at] muthoot [dot] com 5th Floor, Muthoot Towers, M.G Road, Kochi 682035
    57 JM Financial Capital Ltd 022-45057033, 9892835017 mukesh [dot] gupta [at] jmfl [dot] com ,
    subodh [dot] shinkar [at] jmfl [dot] com
    Customers Can Send Post At The Address Of Gro And Nodal/Principal Nodal Officer At Address - 4th Floor, B Wing. Suashish It Park, Plot No. 68E, Off Datta Pada Road, Opp. Tata Steel, Borivali (E), Mumbai - 400 066
    58 Indian School Finance Company (ISFC) 040-48555957, 9154116665 customersupport [at] isfc [dot] in Indian School Fianance Company, Unit No- 8-2-269/2/52, 1st Floor, Plot No 52, Sagar Society, Road No 2, Banjara Hills, Hyderabad -500034.
    59 Vistaar Financial Services Pvt Ltd 080-30088494 contactus [at] vistaarfinance [dot] com Vistaar Financial Services Private Limited, Plot No 59 & 60- 23,22nd Cross, 29th Main Btm 2nd Stage, Bengaluru 560076
    60 Clix Capital 18002009898 head [dot] services [at] clix [dot] capital ,
    nodalofficer [at] clix [dot] capital
    901-B, Two Horizon Centre, Dlf Golf Course Road, Dlf Phase V, Sector 43, Gurgaon 122002, Haryana
    61 Midland Microfin Limited 18001370600, 0181-5085555, 0181-5086666,
    GRO Number: 0181-5076000
    grievance [dot] redressal [at] midlandmicrofin [dot] com Midland Microfin Limited, The Axis, Plot No. 1, R.B. Badri Dass Colony, Bmc Chowk, G.T. Road, Jalandhar-144001
    62 Manappuram Finance Limited 18004202233(24*7), 0487-3050574, 0487-3050572, 0487-3050112,
    0487-3050133, 0487-3050238
    crm [at] manappuram [dot] com Manappuram Finance Limited Iv / 470 (Old) W638A (New), Manappuram House Valapad, Thrissur, Kerala, India - 680 567.
    63 Globe Fincap Limited 011-30412345 gro [at] globefincap [dot] com 609, Ansal Bhawan, 16 K.G. Marg, Connaught Place, New Delhi-110001
    64 Ford Credit India Pvt. Ltd. 18004192812, 18001032812 fcicare [at] ford [dot] com Ford Credit India Pvt. Ltd., Building - 4B, 4th Floor, Rmz Millenia Business Park, Phase-Ii, Dr Mgr Road, North Veeranam Salai,Perungudi, Chennai, Tamil Nadu 600096
    65 Ambit Finvest Pvt. Ltd. 022-68410000, 9115998000 principalnodalofficer [at] ambit [dot] co ,
    grievance [dot] sme [at] ambit [dot] co ,
    nodalofficer [dot] sme [at] ambit [dot] co
    A506-A510, Kanakia Wall Street, Andheri-Kurla Road, Chakala, Andheri (East) Mumbai 400093
    66 IIFL Finance Limited 18602673000 nodalofficer [at] iifl [dot] com ,
    pno [at] iifl [dot] com
    Iifl Finance Limited.Iifl House, Plot No.B-23, Sun Infotech Park, Road, 16V, Thane Industrial Area, Wagle Estate, Thane, Maharashtra 400604
    67 Kinara Capital 18001032683 managercustomercare [at] kinaracapital [dot] com ,
    headcustomercare [at] kinaracapital [dot] com ,
    nodalofficer [at] kinaracapital [dot] com ,
    chiefnodalofficer [at] kinaracapital [dot] com
    Kinara Capital, 50, Second Floor, 100 Feet Road, Hal Ii Stage, I Indiranagar, Bengaluru, Karnataka 560038
    68 Bussan Auto Finance India Pvt. Ltd. 011-49580301 customerservice [at] bafindia [dot] com ,
    grievanceofficer [at] bafindia [dot] com
    The Manager - Customer Services, Bussan Auto Finance India Private Limited 04th Floor, Videocon Tower, E-1, Jhandewalan Extn., New Delhi 110055
    69 Laxmi India Finleasecap Pvt. Ltd. 0141-4031166 glk [at] lifc [dot] in 2 Dfl, Gopinath Marg, M.I. Road, Jaipur-302001, Rajasthan
    70 Arth Micro Finance Private Limited 8290494949 arth [at] arthfinance [dot] com Arth Micro Finance Private Limited A-64, Residential Colony, Sitapura Industrial Area, Tonk Road, Jaipur- 302022
    71 Capfloat Financial Services Private Limited 080-68075001 myloan [at] capitalfloat [dot] com Capfloat Financial Services Private Limited New No. 3 (Old No. 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashiva Nagar, Bengaluru, Karnataka 560080
    72 SBI DFHI Limited - evp [at] sbidfhi [dot] com Sbi Dfhi Limited, 5th Floor, Mistry Bhavan, 122, Dinshaw Vaccha Road, Churchgate, Mumbai-400020
    73 Russell Credit Limited - russellcredit [dot] limited [at] itc [dot] in Virginia House, 37 J. L. Nehru Road, Kolkata 700 071.
    74 ORIX Leasing & Financial Services India Limited 9877333444 gro [at] orixindia [dot] com Orix Leasing & Financial Services India Ltd., D-71/2, Najafgarh Road Industrial Area, New Delhi 110015, Contact No: 011 - 45623200
    75 Samunnati Financial Intermediation & Services Pvt Ltd 9790897000 customervoice [at] samunnati [dot] com ,
    headcustomercare [at] samunnati [dot] com ,
    gro [at] samunnati [dot] com
    Samunnati Financial Intermediation & Services Pvt Ltd Baid Hitech Park, 129-B, 8th Floor, Ecr, Hiruvanmiyur, Chennai 600041
    76 Poonawalla Fincorp Limited 18002663201 customercare [at] poonawallafincorp [dot] com Poonawalla Fincorp Limited, 601, 6th Floor, Zero One It Park, Survey No 79/1, Ghorpadi, Mundhwa Road, Pune 411036.
    77 HDB Financial Services Ltd 044-42984541 customer [dot] support [at] hdbfs [dot] com ,
    gro [at] hdbfs [dot] com ,
    cs [dot] ombudsman [at] hdbfs [dot] com
    Hdb Financial Services Limited, New No: 128/4F Old No: Door No: 53 A, 4th Floor Greams Road,M. N. Office Complex, Chennai - 600006.
    78 BOB Financial Solutions Dept. 1800225100, 18001031006 crm [at] bobfinancial [dot] com ,
    crm1 [at] bobfinanical [dot] com ,
    escalations [at] bobfinancial [dot] com
    Bob Financial Solutions Dept. Customer Service Dept. 1502/1503/1504 Dlh Park S V Road Goregaon(W) Mumbai-400104, Maharashtra-27
    79 Citicorp Finance India Limited 18002670124,
    1800119949,
    011-39001111
    wecare [at] citi [dot] com ,
    wecare [dot] cfil [dot] india [at] citi [dot] com
    Customer Service, Citicorp Finance (India) Limited 3 Lsc, Pushp Vihar, New Delhi 110062
    80 Shriram Transport Finance Company Limited 18001034959 sambhav [dot] jain [at] stfc [dot] in Shriram transport Finance Company Limited, Wockhardt Towers, 3rd Floor, West Wing, G-Block, Bandra-Kurla Complex, Bandra East Mumbai 400051, Maharashtra
    81 Dhani Loans and Services Limited 0124-6555555 support [at] dhani [dot] com ,
    grievance [at] dhani [dot] com
    Dhani Loans And Services Limited Concept Tech Park Building, Plot No. 422 B, Udyog Vihar, Phase-4, Gurugram 122016
    82 Jalan Chemical Industries Pvt Ltd 033-66461500 grievance [at] jacipl [dot] com 27Ab Royd Street, Ground Floor, Kolkata 700016
    83 Inditrade Microfinance Limited. 18002668703 anilkumar [dot] kr [at] inditrade [dot] com Inditrade Microfinance Limited, Unit No. T1-B, 5th Floor, C-Wing, Phoenix House, Senapati Bapat Marg, Lower Parel, Mumbai- 400013
    84 Nirmal Bang Financial Services Privated Limited 022-39269000, 022-39267500 las [at] nirmalbang [dot] com 601,6th Floor, Khandelwal House, Poddar Road, Malad (East), Mumbai 400097
    85 GTP Finance Limited - muthuvelu [dot] ss [at] gtpfinance [dot] com Gtp Finance Limited, 4/36, Bharathi Street, Swarnapuri, Salem-636004. Taminadu.
    86 ICICI Securities Primary Dealership Ltd. 022-22882460, 022-22882470 customercare [at] isecpd [dot] com Icici Centre, H. T. Parekh Marg, Churchgate, Mumbai 400 020
    87 Reliance Financial Limited. 022-41681200 ops [at] reliancefinancial [dot] co [dot] in Reliance Financial Limited, 11th Floor, R-Tech Park, Nirlon Compound, Western Express Highway, Goregaon (East), Mumbai 400063
    88 Kapitaltech 022-40273743 info [at] kapitaltech [dot] com Iti House, 36, Dr. R K Shirodkar Road,Near M D College, Parel, Mumbai 400 012.
    89 Niyogin Fintech Limited 18002660266 customersupport [at] niyogin [dot] in 311/312, Neelkanth Corporate Park, Vidyavihar-West, Mumbai -400 086.
    90 Blue Jay Finlease Limited 011-43109577 customer [dot] care [at] ziploan [dot] com 607-610, 6th Floor, Kailash Building, 26 K.G. Marg, New Delhi - 110001
    91 Light Microfinance Private Limited 079-41057862 grievanceredressal [at] lightmicrofinance [dot] com 308, Aggarwal Tower, Plot No.-2, Sector 5, Dwarka, New Delhi- 110075 Corporate Office: 310, Pinnacle Business Park, Corporate Road, Prahladnagar, Ahmedabad - 380015
    92 Manba Finance 18602669989 nfo [at] manbafinance [dot] com 324, Runwal Heights, L.B.S Marg, Opp. Nirmal Lifestyle, Mulund (West), Mumbai - 400080
    93 Capri Global Capital Limited 18001021021 care [at] capriglobal [dot] in Principal Nodal Officer Capri Global Capital Limited 502, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai -400 013.
    94 ICL Fincorp Ltd. 18003133353 md [at] ic1fincorp [dot] com Chairman & Managing Director Icl Fincorp Limited No.61/ 1, Vgp Complex First Avenue, Ashok Nagar Chennai, Tamil Nadu - 600083
    95 Oxyzo Financial Services 0124-4006603 grievanceredressal [at] oxyzo [dot] in 6th Floor, Tower A, Global Business Park, M.G. Road, Gurugram-122001
    96 Si Creva Capital Services Pvt. Ltd. 022-62820570, 022-48914921 care [at] kissht [dot] com ,
    info [at] sicrevacapital [dot] com
    Si Creva Capital Services Pvt. Ltd., 2nd Floor, Der Deutsche Parkz, Next To Nahur Station, Bhandup West, Mumbai, Maharashtra 400078
    97 Tata Capital Limited 18602676060 customercare [at] tatacapital [dot] com Tata Capital Limited, Lodha I-Think Techno Campus | A/ Wing, 4th Floor | Off. Pokhran Rd 2, Behind Tcs Yantra Park| Thane (West) - 400 607.
    98 U GRO Capital Limited 022-41821600 customercare [at] ugrocapital [dot] com Ugro Capital Limited, Equinox Business Park, Tower 3, Fourth Floor, Off Bkc, Lbs Road, Kurla, Mumbai, Maharashtra 400070
    99 Bell Finvest India Ltd. 022-67471369 contactus [at] bellfinvest [dot] com 1107 Maker Chamber V Nariman Point Mumbai - 400021
    100 Sharekhan BNP Paribas Financial Services Limited 022-25753200, 022-25753500, 022-330546000, 022-61151111 support [at] sharekhanfinance [dot] com 10th Floor, Beta Building, Lodha Ithink Techno Campus, Off. Jvlr, Opp. Kanjurmarg Railway Station, Kanjurmarg (East), Mumbai 400042, Maharashtra.
  • You can also lodge your complaint through Complaint Management System (CMS) Portal .

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Sr.No. State Contact No. Area of Operation Email Address of the Office of NBFC Ombudsman
C/o Reserve Bank of India
Fax No.
1 Chennai 044-25395964 Tamil Nadu, Andaman and Nicobar Islands,
Karnataka, Andhra Pradesh, Telangana,
Kerala, Union Territory of Lakshadweep
and Union Territory of Puducherry
cms [dot] nbfcochennai [at] rbi [dot] org [dot] in Fort Glacis, Chennai 600001 044-25395488
2 Mumbai 022-23001280 Maharashtra, Goa, Gujarat, Madhya
Pradesh, Chhattisgarh, Union Territories
of Dadra and Nagar Haveli, Daman and Diu
cms [dot] nbfcomumbai [at] rbi [dot] org [dot] in RBI Byculla Office Building
Opp. Mumbai Central Railway
Station Byculla, Mumbai-400008
022-23022024
3 New Delhi 011-23724856 Delhi, Uttar Pradesh, Uttarakhand, Haryana,
Punjab, Union Territory of Chandigarh Himachal
Pradesh, and Rajasthan and State of Jammu
and Kashmir
cms [dot] nbfconewdelhi [at] rbi [dot] org [dot] in Sansad Marg New Delhi -110001 011-23725218,
011-23725219
4 Kolkata 033-22310217 West Bengal, Sikkim, Odisha, Assam, Arunachal
Pradesh, Manipur, Meghalaya, Mizoram, Nagaland,
Tripura, Bihar and Jharkhand
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