Reserve Bank Of India (RBI) Contact No.

Organization: 
Toll free Number(s): 
  • 14448 (For Grievance/Complaints, 9:30 am to 5:15 pm)
  • 14440 (Missed call number for complaints)
All India Number(s): 
  • 86919 60000 (missed call for Information and Help)
  • 011-2332 5225 (New Delhi-Head Office)
  • 022-2270 4715 (Mumbai-Regional Office)

Email

  • crpc [at] rbi [dot] org [dot] in (For all complaints)
  • rbikehtahai [at] rbi [dot] org [dot] in (For feedback)

Help Desk

Install App

Frequently Asked Questions

SMS on Safe Digital Banking

Only use sites with https; avoid banking on free networks; regularly change and
do not share password/PIN. For more, give missed call on 14440.

Branches/ Regional Offices

Head of the Office

Shri Vivek Aggarwal, Regional Director

Address Telephone Fax E-mail ID
Reserve Bank of India
6, Sansad Marg,
New Delhi - 110001
011-23325225 011-23711250 rdnewdelhi [at] rbi [dot] org [dot] in (e-mail)

Working and Banking Hours

Working Hours Weekdays 09:30 a.m. to 05:15 p.m.
Banking Hours Weekdays 10:00 a.m. to 02:30 p.m.

Grievance Redressal/Complaints

List of Addresses of Banking Ombudsmen

Sl. No. Centre Name & Address of the Office of RBI Ombudsman
1. Ahmedabad Smt. N Sara Rajendra Kumar
C/o Reserve Bank of India
4th Floor, "Riverfront House",
Behind H.K. Arts College,
Between Gandhi & Nehru Bridge,
Pujya Pramukh Swami Marg
(Riverfront Road - West),
Ahmedabad-380 009

Tel. No. 079-26582357
Email: crpc [at] rbi [dot] org [dot] in
2. Bengaluru Smt. Jayasree Gopalan
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bengaluru -560 001

Tel. No. 080-22277660/080-22180221
Email: crpc [at] rbi [dot] org [dot] in
3. Bhopal Ms. Ira Gupta
C/o Reserve Bank of India
Hoshangabad Road
Post Box No. 32, Bhopal-462 011

Tel. No. 0755-2573772/0755-2573779
Email: crpc [at] rbi [dot] org [dot] in
4. Bhubaneswar Shri Pankaja Kumar Nayak
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001

Tel. No. 0674-2396420/0674-2396207
Email: crpc [at] rbi [dot] org [dot] in
5. Chandigarh Shri Rajeev Dwivedi
C/o Reserve Bank of India
4th Floor, Sector 17
Chandigarh

Tel. No. - 0172-2721109, 0172-2721011,
0172-2727118
Email: crpc [at] rbi [dot] org [dot] in
6. Chennai Dr (Smt) Tuli Roy
C/o Reserve Bank of India
Fort Glacis, Chennai 600 001

Tel No. 044-25395964
Fax. 044-25395488
Email: crpc [at] rbi [dot] org [dot] in
7. Dehradun Shri Manish Parashar
C/o Reserve Bank of India
74/1 G.M.V.N. Building, 1st floor,
Rajpur Road,
Dehradun - 248 001

Tel No.: 0135-2742006
Email: crpc [at] rbi [dot] org [dot] in
8. Guwahati Shri Partha Choudhuri
C/o Reserve Bank of India
Station Road, Pan Bazar
Guwahati-781 001

Tel.No. 0361-2542556
Email: crpc [at] rbi [dot] org [dot] in
9. Hyderabad Shri Chinmoy Kumar
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad, Hyderabad-500 004

Tel. No. 040-23210013
Email: crpc [at] rbi [dot] org [dot] in
10. Jaipur Ms. Rekha Chandanaveli
C/o Reserve Bank of India,
4th floor Rambagh Circle,
Tonk Road, Jaipur - 302 004

Tel. No. 0141-2577931
Email: crpc [at] rbi [dot] org [dot] in
11. Jammu Shri Ramesh Chand
C/o Reserve Bank of India,
Rail Head Complex,
Jammu- 180012

Tel No.: 0191-2477905
Email: crpc [at] rbi [dot] org [dot] in
12. Kanpur Smt. Chandini Moolchandani
C/o Reserve Bank of India
M. G. Road, Post Box No. 82
Kanpur-208 001

Tel. No. 0512-2305174/0512-2303004
Email: crpc [at] rbi [dot] org [dot] in
13. Kolkata Shri Rabindra Kishore Panda
C/o Reserve Bank of India
15, Netaji Subhash Road
Kolkata-700 001

Tel. No. 033-22310217
Email: crpc [at] rbi [dot] org [dot] in
14. Mumbai (I) Dr. Neena Rohit Jain
C/o Reserve Bank of India
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008

Tel No. 022-23022028
Email: crpc [at] rbi [dot] org [dot] in
15. Mumbai (II) Dr. Sushanta Kumar Kar
C/o Reserve Bank of India,
4th Floor, RBI Byculla Office
Building, Opp. Mumbai Central
Railway Station, Byculla,
Mumbai-400 008

Tel No.: 022-23001483
Email: crpc [at] rbi [dot] org [dot] in
16. Patna Shri Rajesh Jai Kanth
C/o Reserve Bank of India
Patna-800 001

Tel. No. 0612-2322569/0612-2323734
Email: crpc [at] rbi [dot] org [dot] in
17. New Delhi (I) Shri R.K. Moolchandani
C/o Reserve Bank of India,
Sansad Marg, New Delhi

Tel. No. 011-23725445
Email: crpc [at] rbi [dot] org [dot] in
18. New Delhi (II) Shri R.K. Moolchandani
C/o Reserve Bank of India,
Sansad Marg, New Delhi

Tel. No. 011-23724856
Email: crpc [at] rbi [dot] org [dot] in
19. New Delhi (III) Smt. Suchitra Maurya
C/o Reserve Bank of India
Sansad Marg, New Delhi

Tel. No. 011-23715393
Email: crpc [at] rbi [dot] org [dot] in
20. Raipur Shri J. P. Tirkey
C/o Reserve Bank of India
54/949, Shubhashish Parisar, Satya Prem Vihar
Mahadev Ghat Road, Sundar Nagar, Raipur- 492013

Tel. No: 0771-2244246
Email: crpc [at] rbi [dot] org [dot] in
21. Ranchi Smt Chandana Dasgupta
C/o Reserve Bank of India
4th Floor, Pragati Sadan,
RRDA Building,
Kutchery Road, Ranchi Jharkhand 834001

Tel No.: 8521346222/9771863111/7542975444
Email : crpc [at] rbi [dot] org [dot] in
22. Thiruvananthapuram Shri R. Kamalakannan
C/o Reserve Bank of India
Bakery Junction
Thiruvananthapuram-695 033

Tel. No. 0471-2326769
Email: crpc [at] rbi [dot] org [dot] in
Click here to lodge complaint

All Banks IFSC/MICR Codes

Address and Area of Operation of the Ombudsmen for NBFCs

Centre Address of the Office of NBFC Ombudsman
C/o Reserve Bank of India
Area of Operation
Chennai Fort Glacis, Chennai 600 001
Telephone No : 044-25395964
Fax No : 044-25395488
Tamil Nadu, Andaman and Nicobar
Islands, Karnataka, Andhra Pradesh,
Telangana, Kerala, Union Territory
of Lakshadweep and Union Territory
of Puducherry
Mumbai RBI Byculla Office Building
Opp. Mumbai Central Railway
Station Byculla, Mumbai-400 008
Telephone No : 022-23001280
Fax No : 022-23022024
Maharashtra, Goa, Gujarat, Madhya
Pradesh, Chhattisgarh, Union Territories
of Dadra and Nagar Haveli, Daman and Diu
New Delhi Sansad Marg New Delhi -110001
Telephone No: 011-23724856
Fax No : 011-23725218,
011-23725219
Delhi, Uttar Pradesh, Uttarakhand, Haryana,
Punjab, Union Territory of Chandigarh
Himachal Pradesh, and Rajasthan and State
of Jammu and Kashmir
Kolkata 15, Netaji Subhash Road
Kolkata-700 001
Telephone No : 033-22310217
Fax No : 033-22305899
West Bengal, Sikkim, Odisha, Assam,
Arunachal Pradesh, Manipur, Meghalaya,
Mizoram, Nagaland, Tripura, Bihar
and Jharkhand

cms [dot] nbfcochennai [at] rbi [dot] org [dot] in (Click here to lodge complaint)

List of Consumer Education and Protection Cell (CEP Cell) Contacts

Any person who has a grievance against any department of the Reserve Bank may lodge his complaint
with CEP Cell (email: crpc [at] rbi [dot] org [dot] in) same for all locations

Address and contact details of CEP Cells
Sl. No. Name of the office Address and contact details
1 Agartala Old Municipal Road
2nd Floor, Jackson Gate Building
Tripura West
Agartala- 799001
Telephone: 0381-2381071
2 Ahmedabad 3rd Floor, Nr. Income Tax
Ashram Road
Ahmedabad-380 014
Telephone: 079-27540955
3 Aizawl 3rd Floor, F. Kapsanga Building
Opposite Assam Rifle Gate
Dawrpui, Aizawl
Mizoram – 796 001
Tel. No. 0389-2313442
4 Belapur 2nd Floor, Reserve Bank of India
Sector 10, Plot No.3
CBD Belapur
Navi Mumbai - 400 614
Telephone: 022- 27578004
5 Bengaluru 10/3/8, Nrupthunga Road
Bengaluru-560 001
Telephone: 080- 22180397
6 Bhopal Hoshangabad Road
Bhopal-462 011
Telephone: 0755-2551592
7 Bhubaneswar Pt. Jawaharlal Nehru Marg
Bhubaneswar – 751001
Telephone: 0674-2390074
8 Chandigarh Central Vista, Sector 17
Chandigarh - 160 017
Telephone: 0172-2780180
9 Chennai Fort Glacis, Rajaji Salai
Chennai-600 001
Telephone: 044-25361910
10 Dehradun 74/1, Rajpur Road
GMVN Building
Dehradun - 248 001
Telephone: 0135-2740140
11 Gangtok Tseyang Dzong Building, Amdo Golai
NH-10, P.O. - Tadong
Gangtok -737 102
Tel. No. 03592-281117
12 Guwahati Pan Bazaar, Station Road
Guwahati - 781 001
Telephone: 0361-2636559
13 Hyderabad 6-1-56, Secretariat Road, Saifabad
Hyderabad-500 004
Telephone: 040-23232016
14 Imphal Opp. Manipur Legislative Assembly
Lilashing Khongnangkhong
Imphal (Manipur) – 795 001
Telephone: 0385-2411819
15 Jaipur Rambagh Circle, Tonk Road
Jaipur-302 052
Telephone: 0141-2577948
16 Jammu Rail Head Complex
Jammu - 180 012
Telephone: 0191-2479472
17 Kanpur M.G Road
Kanpur - 208 001
Telephone: 0512-2332938
18 Kochi Ernakulam North
Kochi - 682 018
Tel. No. 0484-2402468
19 Kolkata 15, Netaji Subhas Road
Kolkata - 700 001
Telephone: 033-22130026
20 Lucknow 8-9, Vipin Khand, Gomti Nagar
Lucknow - 226 010
Telephone: 0522-2307948
21 Mumbai Main Building
Mumbai Regional Office, Fort
Mumbai - 400 001
Telephone: 022- 22603644
22 Nagpur Dr. Raghavendra Rao Road
Civil Lines
P.B.No.15
Nagpur - 440 001
Telephone: 0712-2806326
23 New Delhi 6, Sansad Marg
New Delhi - 110 001
Telephone: 011-23325247
24 Panaji 7th Floor, Gera Imperium-II Patto
Panaji - 403 001
Telephone: 0832-2467888
Extn: 814, 815, 809/829
25 Patna South Gandhi Maidan
Patna - 800 001
Telephone: 0612-2320815
26 Raipur Subhashish Parisar
Satya Prem Vihar, Sundar Nagar
Raipur - 492 013
Tel. No. 0771-2242352
27 Ranchi R.R.D.A. Building
Pragati Sadan (4th Floor), Kutchery Road
Ranchi – 834001
Tel. No. 075429 76444
28 Shillong Apphira Building
Fruit Garden, Shillong-Jowai Road
PO - Laitumkhrah
Shillong - 793 003
Telephone: 0364-2501837
29 Shimla 40, SDA Complex
Kasumpti, Shimla
Himachal Pradesh - 171 009
Telephone: 0177-2621482
30 Thiruvananthapuram Bakery Junction
Thiruvananthapuram – 695 033
Telephone: 0471-2337188

Click here to lodge complaint

List of Customer Facilitation Centres – NEFT/RTGS

Central Public Information Officers (CPIOs) 

Ms. Namrata Shukla
Central Public Information Officer/General Manager
Human Resources Management Department
Reserve Bank of India, Central Office
Central Office Building (21st Floor)
Shahid Bhagat Singh Marg, Fort
Mumbai - 400001
Telephone No. 022-22610352

CAPIOs (Nodal Officers) at different Regional Offices

Regional Office Name Designation Telephone & Fax No. Address
Agartala Shri Satwant Singh Sahota GM (Officer-in-charge) 0381-2389933 Reserve Bank of India
2nd Floor, Jackson Gate Building,
Lenin Sarani, Agartala,
Tripura - 799001
Ahmedabad Shri Ashok J. Parikh GM 079-27540045
Reserve Bank of India,
Human Resource
Management Department,
Near Gandhi Bridge,
Ahmedabad
Bengaluru Shri R Sudeep GM 080-22210217
080-22180370
Fax: 080-22278139
Reserve Bank of India,
Human Resource
Management Department,
10/3/8, Nrupathunga Road,
Bengaluru 560 001
Belapur Shri Rahul R Kamble GM 022-27560229
Fax: 022-27570015
Reserve Bank of India
Human Resource
Management Department
Plot No.3, Sector 10
H.H. Nirmaladevi Marg
CBD, Belapur,
Navi Mumbai 400 614
Bhopal Smt. Jaya P. Naik DGM 0755-2555072
Reserve Bank of India,
CAPIO,
Hoshangabad Road,
Bhopal
Bhubaneshwar Dr. Devi Prasad Panda GM 0674-2396464 Reserve Bank of India,
Pt. Jawharlal Nehru Marg,
Bhubaneswar - 751 001
Chandigarh Smt. Varsha Bajpai GM 0172-2712255
Reserve Bank of India,
Sector-17,
Chandigarh -160017
Chennai Shri S Elango GM 044-25360823

Reserve Bank of India
Human Resource

Management Department,
Fort Glacis, Rajaji Salai,
Chennai-600 001

Dehradun Shri Manoj Kumar DGM 0135-2741407 Reserve Bank of India,
74/1, Rajpur Road,
GMVN Building,
Dehradun -248001
Gangtok Shri Kishore Pariyar GM (O-i-C) 03592-281118
Fax: 03592-281113
Reserve Bank of India
Tseyang Dzong,
Amdo Golai
Gangtok (Sikkim) -737102
Guwahati Shri Ritesh Kumar DGM 0361-2512804 Reserve Bank of India,
Human Resource
Management Department,
Panbazar,
Guwahati - 781001
Hyderabad Shri Yarasi Jayakumar GM 040-23234612 Reserve Bank of India
Human Resource
Management Department,
6-1-56, Secretariat Road,
Saifabad, Hyderabad - 500 004
Imphal Thotngam Jamang GM & OIC 0385-2411240
0385-2411565
Reserve Bank of India,
Opp. Manipur Legislative
Assembly,
Lilashing Khongnangkhong
Imphal (Manipur) -795 001
Jammu Sh. Sandeep Mittal GM 0191-2470188 Reserve Bank of India,
Rail Head Complex,
Jammu-180012
Jaipur Shri Vikas Agrawal DGM 0141-2564861 Reserve Bank of India
Rambagh Circle,
Tonk Road,
Jaipur 302 004
Kochi Shri Vijay Kumar Nayak GM 0484-2400985
Fax: 0484-2402715
Reserve Bank of India
Ernakulam North,
Kochi -682 018
Kanpur Ms. Haimanti Sarkar DGM 0512-2311485
Fax: 0512-2306105
Reserve Bank of India
Human Resource
Management Department,
Mahatma Gandhi Road,
Kanpur 208 001
Kolkata Shri Suddhasattwa Ghosh GM 033-22624047
Fax: 033-22312994
Reserve Bank of India
15, N.S. Road,
Kolkata-700 001
Lucknow Smt. Sonali Das GM 0522-2307568 Reserve Bank of India
8-9, Vipin Khand,
Gomti Nagar,
Lucknow-226010
Mumbai Regional
Office
Shri Pankaj Kumar CGM 022-22641033
(Extn-3111)
Fax: 022-22626144
Reserve Bank of India,
Mumbai Regional Office,
S.B.S. Marg,
Mumbai 400 001
Nagpur Shri Sanjay Kumar Bhatt DGM 0712-2806303 Reserve Bank of India
Human Resource
Management Department,
Civil lines,
Opp Vidhan Bhawan
Nagpur 440 001
New Delhi Shri Arvind Kumar GM 011-23717554
Fax: 011-23730631
Reserve Bank of India
Human Resource
Management Department,
6, Sansad Marg,
New Delhi - 110 001
Patna Ms. Binita Topno DGM 0612-2323291
Fax: 0612-2320901
Reserve Bank of India
Human Resource
Management Department,
South Gandhi Maidan,
Patna 800 001
Panaji Smt. Smita
Chandramani Kumar
Regional Director 0832-2467825
Fax - 0832-2970056
Reserve Bank of India
Gera Imperium II, 7th floor,
20 EDC Complex,
Patto Plaza, Panaji 403 001
Raipur Shri Mohan Rawat DGM 0771-2242354
Fax: 0771-2242332
Reserve Bank of India,
54/949, Satya Prem Vihar,
Mahadev Ghat Road,
Raipur
Chhattisgarh 492 013
Ranchi Shri Sanjiv Sinha GM (OIC) 0651-2210509 Reserve Bank of India,
4th Floor,
R.R.D.A. Building,
Pragati Sadan,
Kutchery Chowk,
Ranchi - 834 001
Shillong Shri Olden Nongpluh GM
(Officer-in-Charge)
0364-2501837 Reserve Bank of India,
Apphira Building, Fruit Garden,
Shillong-Jowai Road,
PO -Laitumkhrah,
Shillong - 793 003,
Meghalaya
Shimla Shri Aatish Anant DGM 0177-2629480
Fax: 0177-2629728
Reserve Bank of India
Main Market, Kasumpti
Shimla - 171 009
Himachal Pradesh
Thiruvananthapuram Shri V. Hari Prasad DGM 0471-2323481
Fax: 0471-2330843
Reserve Bank of India,
HRMD,
Bakery Junction,
PB No. 6507
Thiruvananthapuram -695033
Reserve Bank
Staff College
Dr. Singala Subbaiah GM/Vice Principal 044 - 48659613
Reserve Bank of India
359, Anna Salai, Teynampet,
Chennai 600 018
College of
Agricultural Banking,
Pune
Shri V.G. Sekar Principal 020-25537756 College of Agriculture Banking,
University Road,
Pune 411 016

CAPIOs (Nodal Officers) at different Departments

Central Office Department Name of CAPIO Designation Telephone No. Address
Consumer Education and
Protection Department
Satish Chander GM 022-22631447 Reserve Bank of India,
Consumer Education and
Protection Department
1st Floor, Amar Building Sir
P.M.Road Mumbai 400 001
Department of
Communication
Shri A K Jha Director 022-22632834 Reserve Bank of India,
Department of Communication,
9th Floor, Central Office Building,
S.B.Singh Marg, Mumbai 400 001
Rajbhasha Vibhag Shri Nitin J. Desai DGM 022-26572802 Reserve Bank of India,
Rajbhasha Vibhag,
Central Office
C -9, 8th Floor,
Bandra Kurla Complex,
Mumbai -400 051
Secretary's Department Smt. Maneesha
Thara Rajagopal
DGM 022-22611110 Reserve Bank of India
Secretary's Department
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
Department of Currency
Management
Shri Kuntal Kaim DGM 022-22610915
Ext - 4419
Reserve Bank of India
Department of Currency
Management
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
Department of Government
and Bank Accounts
Smt. Jaya Bharathi
Kannan
DGM 022-23001194 Reserve Bank of India
Dept.of Government &
Bank Accounts,
4th floor, Mumbai 400 008
Department of External
Investments and Operations
Shri Sundar Murthi CGM 022-22631045 Reserve Bank of India
Department of External
Investments and Operations
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
Financial Markets
Operations Department
Smt. Sangeeta Das Director 022-22612695
Reserve Bank of India
Financial Markets
Operations Department
Main Building, First Floor
Shahid Bhagat Singh Marg,
Fort Mumbai 400 001
Financial Markets
Regulation Department
Shri Saswat Mahapatra GM 022-22676743 Reserve Bank of India
Central Office
9th floor, Central Office Building
Shahid Bhagat Singh Road,
Fort Mumbai -400 001
Department of Payment
and Settlement Systems
Shri Sudhanshu Prasad GM 022-22610381 Reserve Bank of India
Department of Payment
and Settlement Systems
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
Inspection Department Shri Suresh Kumar
Kandaswamy
DGM 022-26578238 Reserve Bank of India
Inspection Department,
C-7, 8th floor,
Bandra-Kurla Complex
Mumbai 400 051
Legal Department Shri E M Sali Joint Legal
Adviser
022-22153375
Fax-022-22153470
Reserve Bank of India
Legal Department
5th Floor, Centre -1
WTC,
Mumbai-400 005
Foreign Exchange Department Smt. Meenakshi Ganju DGM 022-22610602 Reserve Bank of India
Foreign Exchange Department
Central Office
11th Floor, Central
Office Building
Shahid Bhagat Singh Road
Mumbai -400 001
Financial Stability Unit Shri R Ayyappan Nair GM 022-22706470 Reserve Bank of India
Financial Stability Unit
3rd Floor, Amar Building
Sir P.M.Road
Mumbai 400 001
Department of Regulation Shri Siddhant AGM 022-22701275 Reserve Bank of India,
Department of Regulation,
Central Office Building,
Shahid Bhagat Singh Marg,
Mumbai 400 001
Department of Supervision Shri Vinod Kumar DGM 022-22173530 Reserve Bank of India
Department of Supervision,
Central Office, Centre-1,
Mumbai 400 005
Internal Debt Management
Department
Shri S Venkataraman GM 022-22632565 Reserve Bank of India
Internal Debt Management
Dept. Central Office Bldg,
Shahid Bhagat Singh Marg,
Mumbai 400 001
Department of Statistics
and Information Management
Dr. Dibyendu Bhaumik Director 022-26578665 Reserve Bank of India
Department of Statistics and
Information Management
Bandra-Kurla Complex,
Mumbai 400 051
Human Resource
Management Department,
Central Office
Smt Parul Mathur Manager 022-22642678 Reserve Bank of India
Human Resource Management
Department,
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
Monetary Policy Department Smt. Sharmila Thakur GM 022-22610427
Fax-022-22700850
Reserve Bank of India
Monetary Policy Department,
Central Office, 24th Floor,
Central Office building,
Shahid Bhagat Singh Marg,
Mumbai -400 001
Department of
Information Technology
Smt. Sonal Patel GM 022-22624851
Fax-022-022691557
Reserve Bank of India
Department of Information
Technology
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
Financial Inclusion and
Development Department
Smt Baljit Birah GM 022-22610923 Reserve Bank of India
Financial Inclusion and
Development Department
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
Corporate Strategy
and Budget Department
Smt. M.K. Subhashree DGM 022-22610515 Reserve Bank of India
Corporate Strategy and Budget
Department, Main building,
Shahid Bhagat Singh Marg
Mumbai 400 001
Department of Economic
and Policy Research
Dr. Brijesh P Director 022- 2261 0837
Fax: 022-22630061
Reserve Bank of India,
Department of Economic
and Policy Research,
7th Floor, Division of
Non-Banking Financial Studies,
Central Office Building,
Fort, Mumbai 400 001
Premises Department Smt Shakti Dubey GM 022-22610958 Reserve Bank of India
Premises Department
5th floor,
Mumbai 400 008
Enforcement Department Smt. Jayanti
Mohapatra
GM 022-22615392 Reserve Bank of India
Mezzanine Floor,
Main Building,
Fort, Mumbai -400001
International Department Dr Rajmal Director 022-22630816 8th Floor,
Central Office Building
Shahid Bhagat Singh Marg,
Mumbai -1
Risk Monitoring
Department
Shri Kumar
Rajesh Ranjan
GM 022-22618418 Reserve Bank of India,
3rd Floor, Amar Building
Sir P M Road,
Mumbai - 400001
FinTech Department Ms. Uden Sherpa AGM 022-22602387 FinTech Department,
Reserve Bank of India
Central Office 12th Floor,
Central Office Building,
Shahid Bhagat Singh Road
Mumbai -400 001

Bank Holidays

Form Center

Transparency Officer under the Right to Information

  • Shri Subrata Das
  • Chief General Manager-in-Charge
    Human Resources Management Department
  • Reserve Bank of India, Central Office
    Central Office Building (21st Floor)
    Shahid Bhagat Singh Marg, Fort
    Mumbai-400001
  • Telephone 022-22611954

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Status of secondary account holder in either or survivor account

Please advice what shall we do. We do not want to close our account. My mother and maternal aunt have an either or survivor saving account in Bank of Baroda. My maternal aunt expired in July 2022. After that Bank of Baroda is telling my mother that secondary account holder is nothing and they will close the account and will see what settlement money will be allowed, after calculation they will give that to my mother. My mother has many fd's and locker account attached with it and she do not want to close this account but bank branch manager is forcing her to close it. I found online that if survivor do not want to close E/oS a/c then they can continue with same account 2) We have closed Maternal aunt's mobile number and it belong to some other person now. We have requested bank of Baroda many times to remove this number from account and update my mother's number but they are not doing it. My mother's bank account details are regularly going on this number. Luckily the person who own this number now, informed us about this. If He would be a fraud my mother loose all her money. This is mishandling of account. 3) Why customers were not told before bank account opening that second holder of account has no right in that account. In fact, I also have bank accounts that are either or survivor. I opened this as my parents used to do this. But now it seems that banks are faking this. If second holder is nothing why we will keep our money at bank. It is much safer at home for all family members. My mother worked entire life and save money for old age but she made mistake to keep money in bank account.

Indian Bank Harassing customers

My Father as a Depositor and my sister as a Joint applicant had a FD with Indian Bank. My Father Cancelled my sister's name and added my name and the same was updated on the FD Folio approved by bank with Stamp and signature, unfortunately my Father passed away and the same was informed providing copy of Death certificate. I gave an application to close the FD together with the Original FD Folio and the bank approved and closed my FD and the amount was transferred to SB A/c linked with the FD belonging to My Father and me (E/S). I had immediately re invested in short-term FD, individually in my name, few months later visited the branch to close my FD but branch manager denied to do so and informed me my individual FD is no hold/freezed as my sister has claimed on the closed FD via ex staff of Senior most level. This was a shock for me as Bank had not intimated me prior to my visit. I submitted a letter to Branch Manager (Manager Name ) but no reply from her, I visited the branch again for reply to my letter whereas branch Manager replied bank have sent reply to your postal address if you didn't receive then that's not my problem, so then I asked her to show the acknowledgement copy with received signature......one of the negligible reply I had ever heard, she said bank have sent to you in a normal post and bank cannot spend to send via registered post for such silly thing and this really chilled my temper and I said I will take this legally and I approached Ombudsman's help, later after couple of days she rang me and asked to visit the branch and I do visited where she tried to be very soft and politely informed me your Sister have also went to Ombudsman so this will take a long time to get solved, soon she started showing sympathy and slowly as a suggestion she gave me a offer to do 50/50 settlement with so called Claimant, such settlement option offered are neither her duty nor her rights, so finally I came into a conclusion that this is a well planned and executed with the help of branch manager. I was in a desperate need of money during Pandemic so I again visited to close my 2nd FD but the manager told the same and reminded me of the offer to accept the offer and give consent letter so that she will immediately release my FD amount but I denied and returned next day to submit a letter requesting bank to reply the reason of hold/freeze on 2nd FD and I received a reply stating that there is an dispute between you and your sister and case is with Ombudsman and awaiting reply for the same. The entire issue is going on since March 2021. This instance have disturbed with physical and mental anguish. My only belief is on God to get a justification from Ombudsman.

Thank You.

met Cep

In it something is. Many thanks for the help in this question, now I will not commit such error.

Home loan for pradhan mantri awas Yojana scheme

I have taken home loan from SBI vridhachalam Cuddalore tamilnadu.I also given all required documents to bank.the bank can't apply for pradhan mantri awas Yojana scheme for my home loan.please provide correct assessment ID for online check my application status.

Wrongly behave and abousing me and my family

Dear sir I am Ravindra Kumar shaw son of Sri din dayal shaw.
Sir I want to say that I take a loan from rupeeland application on 2019 ₹ 10000/-i paid 8000/-on date of year 2019.now after 1 year they call me and told me you only paid rs 3000/-and your account is not closed.so you have to pay 13000/-.on of the representative of collection department of this Finance called my family and abousing them.please do something sir.my reputation is totally distroad.i feel that I suside.that man name is Rahul Saxena.he

Wrongly behave and abousing me and my family

Dear sir I am Ravindra Kumar shaw son of Sri din dayal shaw.
Sir I want to say that I take a loan from rupeeland application on 2019 ₹ 10000/-i paid 8000/-on date of year 2019.now after 1 year they call me and told me you only paid rs 3000/-and your account is not closed.so you have to pay 13000/-.on of the representative of collection department of this Finance called my family and abousing them.please do something sir.my reputation is totally distroad.i feel that I suside.that man name is Rahul Saxena.he

Emi extra charge

Hello sir

Sir mera naam nishant Sharma hai mere pass sbi ka credit card hai Mai covied ki wajha se payment ni kr paya maie is amount pe extra chrg pay kr chuka huwa uske bad bh unhone chrg laga diye hai maine sbi ko mail bh kia koi respond ni aya fr Mai Rbi roll free num pe call ki uska bh koi reply ni mila . Mai jo Hama amount hai pay krna chahta hu pr sir ye chrges injone jo laga rkhe hai usko hata ke ..or jab ki Mai pay kr chuka huwa to Mai baat baar chrge q du

Axis bank application trancation failed

Sir 24/7/2020 ko maine axis bank ke application se 16500₹ ka fund transfer kiya tha jo ki hua ni fail ho gya aur ajj 12/8/2020 hai mere account me paisa ni aya bank wale meri koi madad ni kar rhe hai unke pass jab bhi jate hai eo khete hai 7 din me aega sir meri help kro

whatsApp lottery

I got a mail regarding that I have won rs. 2.75 lakh amount. I have to pay the processing charges rs. 23,800...please let me know whether it is true or fake...

नियमों को तक पर रख बैंक ने संपति बेच दी

स्टे रहने 12 लाख बैंक मै भरने ,तथा कोर्ट में केस लंबित रहने के बावजूद सिटी सर्वे ऑफिस, रजिष्टिर ऑफिस को गुमराह कर श्री राम को को आपरेटिव बैंक ने मेरी गिरवी संपति पारडी निवासी श्रीकांत कैकाडे को बेच दी

श्री राम अर्बन कोऑपरेटिव बैंक श्रद्धानंद पेठ नागपुर की करतूत
कोर्ट से स्टे मिलने तथा केस लंबित रहने और 12 लाख जमा करने के बावजूद बैंक ने प्रॉपर्टी थर्ड पार्टी को बेच दी, सिटी सर्वे पर नाम भी चढ़ा लिया ।
कैकाडे बंधुओं की चालाकी
44 लाख रुपए लोन पर 4 साल में लिया 35 लाख ब्याज और एक्स्ट्रा चार्ज
नीलामी 64 लाख की स्टेटमेंट 60 लाख का
12 लाख जमा करने पर भी स्टेटमेंट में एंट्री नदारद
4 माह में 55 लाख के कर दिए 64 लाख
लेना था 55 लाख डकार बैठे है 82 लाख

HDB FINANCIAL SERVICES LTD के खिलाफ कार्रवाई

निवेदन यह है कि,
देश की सबसे बड़ी प्राइवेट कंपनी HDFC बैंक के ग्रुप की कंपनी ने बिना किसी कारण इस लोकडौन पीरियड में अपने देश के विभिन्न शहरों से 6000 से भी अधिक कर्मचारियों से जबरदस्ती RESIGNATION ले लिया। ऐसा ना करने पर बिना कुछ दिए बर्खास्त करने की धमकी भी दी । अब एक मिडल क्लास व्यक्ति कहां जाए जब उसके परिवार की जिम्मेवारी उसके ऊपर ही है।
आपसे अनुरोध है बैंक के इस शर्मनाक फैसले पर कार्रवाई करे।

Aeps transaction fail.. And amount debit

Ji sir mene 9 April 2020 ko 4 bajkr 3 minute pr ek aeps withdrawal kiya lekin server
down tha to mere paise kat gye or wallet me bhi nhi aaye.. Or bank me bhi nhi
aaye... Or mujhe mera 3000₹ ka jurma na bhi chahiye 500₹ rupye.... Mene bank
me complain kar di thi

Bajaj finance refund money request

Hello sir main Bajaj finance personal loan ka customer hu.Meri emi Ki date 2/4/2020,mere ko is vaar koi msg vi Nahi Ayia Ki ap emi Ki last date ka,kyu Ki India main covid 19 ke Karn lock down Hai,hamare prime Minister Modi,rbi ne bola tha Ki ap emi next 3month ko bhare,
Mere account se Bajaj finance walo ne 590+575=1165 check bounce ka fine aur bank se paisa cut Liya. mere ap se request Hai Ki mere ko refund Kiya jaye.
Name.varinder pal Singh
City.patiala
Loan account number.439GPLFU861080

Payments froud

Dear sir.

I have take a small loan through cash mama application loan 5000 we have 4100 something
After 13 days i have done payments through imps
But cash mama customer care guy doing a regular call and messages and mail also
I am provided the payment slip and tell him i am done your payment please check but he is not listening me
And he is doing regular call mee
Make payment other vise i will send police in your home pleased help and
Sort this problam

Mail.par coco cola company ke praises ke sambandh me

मेरे मेल मे कोकाकोला कम्पनी का पुरस्कार विजेता घोषित किया गया था जो कि इनामी धनराशि £5000000GBP था को मेरे खाते भेजने के लिए कुछ पैसे मागे गये तो मैंने उस पैसे को भेज दिया था पर कुछ समय बाद वे मेल कुछ कोड भेजे उसके बाद और पैसे की मांग कर रहे थे। जो फोन आया था वह मैडम श्वेता तिवारी नाम बता रही थी जो दिल्ली रा बी आई मे कार्यरत है

Mail.par coco cola company ke praises ke sambandh me

मेरे मेल मे कोकाकोला कम्पनी का पुरस्कार विजेता घोषित किया गया था जो कि इनामी धनराशि £5000000GBP था को मेरे खाते भेजने के लिए कुछ पैसे मागे गये तो मैंने उस पैसे को भेज दिया था पर कुछ समय बाद वे मेल कुछ कोड भेजे उसके बाद और पैसे की मांग कर रहे थे।

How to send All Staf Salary of One Click

नमस्कार दोस्तो,
दोस्तो, मेरा आप लोगो से एक सवाल है और मेरा आप से सवाल ये है ।
की अगर आप को कहा जाय कि आपको आपने कंपनी के सभी स्टाफ को एक ही बार में एक ही साथ में एक ही क्लिक पर सभी स्टाफ का सैलेरी देना है तो आपको किया करना चाहिए और आप किया करेंगे ये आप सोचिए।
दोस्तो हमारे देश के सभी कंपनियों के स्टाफ को सैलरी देने के लिए अक्षर चेक और केश का उपयोग जियादा हो रहा है, और बहत ही कम लोग आपने स्टाफ को ऑनलाइन सैलरी पेमेंट करते है कियू की कंपनी में स्टाफ ज्यादा होने के कारण सभी लोग चेक या केश देना जियादा पसंद करते है।

दोस्तो आज जब मैने यूट्यूब पर जीएसटी,इनकम टैक्स रिटर्न,पीएफ, ईएसआईसी, ऑनलाइन कैसे भरे के वारे में जानने के लिए यूट्यूब पर खोजा और तब ही मेरे दिमाग
पर खयाल आया और मैने यूट्यूब पर सर्च किया कि सभी स्टाफ के सेलरी को एक साथ में एक ही बार में ऑनलाइन कैसे किया जाए मगर इस विषय के बारे में मुझे कोई वीडियो नहीं मिली।

इसीलिए मैने इस प्रॉबलम को आसान करने के लिए आप लोगो तक मैने आपनी बात रक्खी।

दोस्तो आज हमे हमारे स्टाफ को उनके बैंक अकाउंट पर पैसे भेजने के लिए अपने अकाउंट पर एक एक करके बेनिफिशरी एड करना होता है उसके कुछ घंटो बाद एक एक करके सभी बेनिफिशरी से सलारी भेजना होता है और जितना ज्यादा स्टाफ होता है तो उतना ही ज्यादा टाईम सेलरी भेजने में लगता है और कंपनी के मालिक को बहत टेंशन भी रहता है कि कहीं स्टाफ के सारे सेलरी अपने ही खाते में डाल कर कहीं भाग ना जाय और कहीं सारे स्टाफ के कैश पैसे कोई चुरा ना ले कोई लेके भाग ना जाय और कितना तारीख तक सेलरी पहुंच जाएगा कहीं कोई स्टाफ के साथ घोटाला तो नहीं हो रहा है एइसा ना जाने कितने टेंशन लेके बैठे रहते है सभी कंपनियों का मालिक मगर इस सब का प्रॉबलम सोलविंग प्रोडेक्ट हम सब को मिलकर बनाना होगा चलो आइए जानते है कि हमारा ये प्रॉबलम सोलविंग प्रोडेक्ट कैसे बनेंगे।

दोस्तो जब हम स्टाफ के लिए सेलरी शीट बनाते है तब ही इसी शीट पर सभी स्टाफ की बैंक एकाउंट के नाम, एकाउंट नंबर, मोबाइल नंबर, ईमेल, आईएफएससी और मोबाइल नंबर को भी डाल कर सैलरी शीट तैयार करके कंपनी के मालिक को भेजे उसके बाद कंपनी के मालिक सैलेरी शीट को कॉपी करके आपने बैंक एकाउंट के बेनिफिशरी पर अपलोड करने के लिए हमारे सभी बैंक को ऑप्शन बनाना चाहिए ,
कंपनी मालिक सेलरी शीट को आपने एकाउंट के बेनिफिशरी पर अपलोड करने के बाद सब को एक साथ एक ही बार में एक ही क्लिक पर सभी स्टाफ के खाते पर सेलरी पहुंच जाना चाहिए और मोबाइल और ईमेल पर मैसेज भी आजाना चाहिए।
जैसे हम लोग एक ही बार में एक ही क्लिक पर एक साथ सभी को ईमेल करते है और एक साथ सभी का सेलरी स्लीप निकलते है,और उसी तरह ये सैलेरी पेमैंट ऑप्शन को भी बनाना चाहिए माइक्रो सॉफ्ट एक्सेल की तरह।
तब जा कर हमारी सैलेरी टाइम पर आएगा और मालिकों का एक बहत बड़ा टेंशन भी खत्म होगा और पैसों की गड़बड़ी भी कम होगी।
हमे आपका बहुमूल्य समय देने के लिए बहुत बहुत धन्यवाद।

Required my property documents urgently From DHFL

Dear Sir
I have been taken the loan from DHFL having loan code xx007181 which has been closed on 28th October. But my property original documents are with DHFL. They are not handover to me still now.I have transferred my loan amount in HDFC bank. Now HDFC asked me for documents.
So I am requested to you kindly help me.

Regards
Santosh Ghodke

Clarification of credit of Sovereign Gold Bond in Demat account

Dear Sir,
I have received my allotment letter of Sovereign Gold bond from ekuberhelpdesk [at] rbi [dot] org [dot] in for my investment of 5,05,700/-. However I am not able to see the Gold bond in my demat account associated with ICICI Direct provided during the investment. Could you please help me on when I will be able to see my allotment in my Demat account.

Thank you,
Vedha

Phone pe . Bank of India

1 अक्टूबर को मैंने फोन पर से अपने फ्रेंड को ₹5000 ट्रांसफर किए थे 13 तारीख को मेरे पास सक्सेसफुली का मैसेज आया लेकिन फ्रेंड के अकाउंट में ₹5000 नहीं गए हम बैंक ऑफ इंडिया गए वहां से हमें बोला गया फोनpe गूगलpe ऐसे एप्स कि हमारी कोई जिम्मेदारी नहीं है हम आपकी हेल्प नहीं कर सकते आप हमारी कस्टमर केयर पर बात कर लो कस्टमर केयर पर कॉल किया कस्टमर केयर नंबर इन करेक्ट आ रहे थे मैंने बैंक ऑफ इंडिया को मेल किया कोई रिस्पांस नहीं मिला आज 51 दिन हो गए फोनpe बोलता है बैंक ऑफ इंडिया जाओ बैंक ऑफ इंडिया बोलता है फोनpe जाओ और बगरू ब्रांच से मेरी कोई हेल्प भी नहीं की गई धन्यवाद..

Threatening and unrefuse word receive

I have received unrefuse words from 'Pay me India'. Not only me they are taken my all contacts from my phone.Call them and use very bad words. We have all recording. Now I am not paying the loan amount and will be going to....

For loan

I have applied for the loan of rs.2-lakh.
but Bank has been harrasing me from two months by creating an useless excuse
which demolising my financial needs.

Sir plzz help to my father compalent for sbi

Sir .mere papa ka sbi me account h ..jisme 500000 ki fd thi to uspar mere papa ne 200000 ka loan liya fir uske bad 250000 ka aur loan manga to hamare sbi maqbool alam road ke officer ne papa ko dhoke se 450000 ka loan de diya .aur 500000 par 650000 loan de diya ab btaiye mere father 150000 sbi lp kha se denge ..jabki wo retair bhi h aur unki pention bhi nhi h ...so. Ap koi help kariye sir

Complain of bank against

Dear
Sir
Maine 12/10/19 ko ATM se 10000 rs nikalne ke liye process kiya tha lekin light band ho jaane ke kaaran rs nahi mile aur account se paise bhi Kat gaye hai lekin aaj date tak paise account me credit nahi hue hai complain kiye Bank ko inform bhi kiye lekin aaj tak koi result nahi mila mera account ubi amarpatan dist satna me hai.
Please sir kuch action liya jaaye jisse mere account me paise waapis ho jaaye.

Fraud transactions in my bank accounts(HDFC,SBI AND ICICI)

Fraud transactions happened in my bank. I have ordered bosch washing machine from flipkart OD:- OD116655327775128000 on 29th spet 2019 but I received damaged product. After submitting multple complaints , I received call on 13th oct 2019 from (true caller id) Rahul sarma (933××××827,933××××278) for flipkart refund money form submission. He asked me do you have google pay or phone pe so that we can refund amount to you. I have given him my name and mobile number ,upi pin and forwarded messegae to him on 92××××4242(UB REG---××××). Immediately, my account had started debiting amounts from SBI amount Rs 35900 ,HDFC amount Rs 17999 AND ICICI amount Rs 9999. Total amount debited from my account is 63898. There are various UPI conneted to transferred culprit account. Most of them showing as pytm and AIR as naration.I request you to take neccessary action and give me refund. Icici customer request number is SR××××××796 and for HDFC is MUMPxxxxxxx185 while SBI bank is not at all supporting even to loadge complaints.please solve issue

FORMAT FOR CHANGE IN MOBILE NUMBER

Still waiting to be solved the issue.
But not able to find any solution from your side sbi bank branch mandvi kutch.
Mr Nitin kumar branch manager of kutch mandvi has told to first transfer mobile no to indias no so I fill the form for that and message were coming again I fill the form as per his instructions to my NRI no but again message from bank.of withdrawal not received in my mobile no.In this process we have done three to four big transaction and my father who is senior citizen is been going to branch again n again for solution but still no solution.I talked to nitin bhai regarding that n told him.if any fraud is been done in my account how I will know about it so he replied what will I(means me nimesh) do if message will come on the spot.Is this the way to talk with customer.I and my father n brother has been patiently waiting for the solution but sorry to say that the manager which has been appointed is talking ruthlessly.From last three months we are waiting for the solution but there is no solution and even if I am transferring online from my saving account to demat account messages are coming.Mr kishan who is the there in the same branch is knowing about it and if you want then I can forward all the mails which are been exchanged.Please this is the last request from my side is there any solution pls let me know.
Very very bad experience from the branch staff as well as from maneger of the branch mr nitin who does know how to speak with customer and seniors citizens.Disappointed with the service provided to me.Pls mail me the solution or else I have ro complain further n should also take help of social media twitter instagram as well as Facebook about the services provided to customer and the pathetic experience of mine.Waiting for the solution

Transaction not clear Mahindra finance company

Dear sir maine Mahindra finance company se 800000lakh loan liya tha 26/9/2019 ko Sushila Kumari ke name per abhi tak Wah loan nahi diye hai Kahi bol rahe hai kee Rbi hold kar diya hai Kahi bol rahe hai 116000 tutor liye hai bol Wah bol rahe hai 400000lakh ka do check aaya hai Rbi 11500rupye legi tab Aapaka check apake account me transfer hoga nahi to nahi maine business karane ke liye kiya tha Abhi tak wah diye nahi hai or phone karte hai to kaat dete hai apse nibyedan hai kee kaise karke sir mera paisa dilaye please sir

शिवाजीराव भोसले सहकारी बँक पुणे आर्थिक फसवणूक

मा. मंत्री महोदय
मी विजयकुमार सुर्यकांत कापसे, रा.- वडगाव शेरी पुणे ४११०१४. मी शिवाजीराव भोसले बँकचा १२ वर्षापासुन चा खातेदार आहे, इतकी वर्षे बँकेचा व्यवहार सुरळीत पणे सुरु होता पंरतु गेल्या दोन महिन्यापासून आरबीआई च्या निर्बंधांमुळे बँकेतून व्यवहार करता येत नाहीत. माझ्या कुटुंबात ६ लोक आहेत. माझे आई वडील आजारी असतात, २ मुलांच्या शिक्षणासाठीचा खर्च, घराचे भाडे एवढा प्रचंड खर्च मला करावा लागत आहे. त्यामुळे मी खुप आर्थिक अडचणीत सापडलो आहे. जर ह्या १० तारखेपर्यंत पैसे नाही मिळाले तर मला माझी भाड्याची खोली सोडावी लागेल, मुलींची शाळेची फी नाही दिली तर कदाचित मुलानी शाळा सोडावी लागेल. आई वडीलांच्या औषध उपचारांच ही असच आहे. ह्या सर्व गरजा भागविण्यासाठी मला बँकेतुन व्यवहार करता आला पाहीजे, किवां कुठुन तरी आर्थिक मदत मिळाली पाहीजे. जर हे नाही झाले तर निराशेच्या पोटी मला आत्महत्या हाच एक पर्याय आहे. तरी आपण ह्या समस्येबाबत विचार करुन मला योग्य ते सहकार्य कराल अशी आशा बाळगतो. माझा मोबाइल क्रमांक ९८५०४९६३४५ आहे.
धन्यवाद

Want SBI CSP wethaut any company

Dear sir. I want to State Bank of India customer service point wethaut any company.so sujesh me that how I want to SBI CSP wethaut any company sir please reply me argent thanks

indian currency

sir,मैं राजगढ़, जिला अलवर, राजस्थान का रहने वाला हु
हमारे यहाँ भारत सरकार द्वारा चलाई गई currency 10rs व नये छोटे वाले 1rs के सिक्के को लेने से सभी दुकानदार मना करते है।

कृप्या इनके विरुद्ध कोई कार्यवाही की जाए ताकि आम नागरिक को परेशान ना होना पड़े।

धन्यवाद

Dear Sir Today I have

Dear Sir

Today I have purchased Maestro Edge 125 from your authorised dealer Kumar Motors, Salatwada, Vadodara. When I going to payment for vehicle through my ATM card. Cashier of show room ask me 0.50% extra charge to be paid because I done payment by my ATM card. How can extra charges recovered for POS txn. When I enquiry about credit card payment extra charge for payment by Credit Card. Cashier answer me it is 1.5% extra charge. As per my knowledge if any customer transaction done at POS machine no any extra charge recovered by POS machine holder. This charge bearing by POS machine holder. Our Government of India pramoting for digital payment and you recover extra charge from customer. who can done digital payment if extra charges are paid for digital payments.

Possibility of misuse of UPI option in various banks.

Sir,
I would like to bring your notice that there seems to be an option of creating an UPI ID in any bank other than that of the bank where the account holder has an account. Also even if that particular account holder (AH) has already created an UPI ID in his parent bank, a duplicate UP ID can be created in some other different bank and linked to the same account without his knowledge (complete with separate UPI PIN), except that knowledge of debit card last 5-6 digits, Expiry date, Date of Birth is enough. These details are also usually asked by the same bank's customer service operatives whenever we raise any complaints as part of verification. Can these same people not then be able to create duplicate UPI IDs and siphon off money from our accounts?
Why not incorporate safety measures like OTP from registered mobile be made mandatory for UPI transactions also.
Kindly think this option to make it foolproof.
Thanks and regards.

Wrong NEFT

Dear sir,
Maine apne Axis bank ke firm account se phone banking ke jariye 08/03/2019 ko 26800 ki NEFT ki thi jo last digit wrong hone ki bajah se Bank of india ( branch- bhind m.p.) mai chala gaya. jis se related jankari maine apne se sambandhit bank Axis bank city center gwalior mai 12/03/2019 ko di hai, but sir ye log banking procedure k naam pr last 4 month se ghuma rhe hai. maine bank of india mai bhi contact kiya to unhone INDEMNITY form Axis bank se manga jo wo dene ko ready nhi hai.

Sir maine Axis bank k branch head se milne ki bhi kosis ki pr wo hamesh call pr hi rahte. is k bawjood maine bank time k badh evening 7:30 pm mai ja kar mila to unhone bank time mai aane ka bola.

sir mera aspe humbley request hai ki is se sambandh mai jankari de. thanku you sir
Ashutosh thapak from SKM ENTERPRISES

Resolution

Did you get any resolution as I am also going through the same right now. Did they help you? Were you able to get your money back.

Serious attention & action needed against SBI credit card deptt

Respected Sir,

On 29th April, there was a fraud transaction from my SBI credit card worth Rs 47,996/-. All things done by ex employee of SBI as they had all the info about all my credentials, already we gave complaint. The bank is not coperating with us. No investigation, nothing.

We Urge you to take serious action against also refund us back, as the amount is very huge to me.

Please help us. Please do the needful. Please.

Home Cradit Not Accept Coines

Coins Deposit itNahi Le Rehe h Plz Help me.

SBI put hold in my salary account

Sir my salary is coming in SBI bank.I have home loan in this account.Now bank told me that my RS 30000 due is remaining and they had put HOLD my account.My point is this when my salary is there why can't they detected in time or timely inform me.My question is this can they put HOLD my salary account.

Amount deducted.with out of any reason

Sir my amount has been deducted. Today I go to the filling station and I ask him for the green machine but unfortunately that machine was not working and my transaction failed I also have the canceled receipt but my bank deduct the amount and I was shocked because i have only 287 in my account and now just 187 sbi stole my money without any reason.Its not right. I m a student and each rs important to me and it's not fare I also called sbi helpline and they said that you will get your amount in just 4 days if not your complaint has been noted. What is this I want my money back.its very hard to contact you guys.and just for 100rs. Cheating with innocent people is not good I know nothing gonna change but I want my money back I raise this issue but I know that it won't work please make me wrong.my complaint number is for sbi xxxxxxx

A call received

Sir muje ek call mills Jo bol rahe hai, ki mera fund transfer pending hai
Jiske liye muje 25000 ₹ deposit karna hai

Regarding Bajaj Finance (RBl Credit Card)

Dear Sir/Madam,

I Anand Kumar have complained so many times since 08/06/2018 regarding surrender of Bajaj Super Credit Card, But you all have not surrender the card and issued me monthly bill of Rs. 588 i wnat to say you that i never wished for RBL Credit Card issued by Bajaj Finance but you all have issued me, I have written complain so many times for surrendered but you all never intrested in doing so. I want to say that i am not going to pay the amount which has been send to me because i have already given you mail regarding surrender and it is your and your RBL Bank fault that you all have not surrender the card. This is the service of Bajaj Finance and RBL Bank how the customer will use your product there is no interest of staff to co-operate that is why i blocked my Bajaj EMI Card , If now you all are not surrendering the card i will knock the door of higher authority for you all.

So again i am saying that please surrendered my Credit Card.

Thanking You.

Indiabulls is a froud

Mene indiabulls se personal loan li hai.

Or mene @narendramodi ko bhi letter bheja hai...mere sath huwe froud ke bare me vo bank ke manager ka behave bhi ruff hai..or unke pressure se surat me bahu aatma hatya kr rahe hai...krupa kar ke aap esi online aap ke madhyam se smart mobile me loan approval hota hai vo stop krvavo..
Mere pass or bhi bahut proof hai...
Aap mera contect kare...
Anil parmar..

Demand realese nahi kar rahe

Hi,
I am Nihal singh from Delhi . Maine bhi Indiabulls bank se flat par homeloans le rakha h . Ab Indiabulls bank last ki two demand pending h jo builder ko payment nahi kar raha h aur reply me bolte h ki bank aapki payment realese nahi kar raha h . Bank ke paas paise nahi h inka RBI se kuch issue chal raha h ab tak bhi ok nahi hua h . Customer kya kare ,khud se pay ek baar kar chuka hu 1,54,000 ki aur last wali 2,42,000 ki h wo bhi pending 6 months se chal rahi h kya kare

Reserve Bank of India official compensation payment notification

Sir,
With regard to the subject cited above I Shri Rimiki Sungoh recieved a mail this afternoon, stating that I have won amount of so many.

Complaint to bajaj finserve

Dear sir maine bajaj finserve se pl liya tha 2017 me abhi maine uska fore closer banwaya tha 16 may 2019 ko to unhone bola tha ki Demand draft 25 may ke pahle jama kar denge to koi problem nahi hogi jabki maine 24/05/2019ko jama karne gaya to wo bole ki abhi jama nahi hoga agle mahine ki 10 tarikh ke baad hoga is mahine ki kist kategi aapki ab mujhe ye samjh nahi aa raha h sir ki mera Demand draft 17/05/2019 ke forecloser amount ke hisaab se bana h, 54405rs emi jayegi to mera 5000rs extra jayega... Bajaj finserve wale ye customer ko loot rahe hai pahle loan ke liye faste hai or heavy intrest rate lagakar loan fir aise pareshan karte h sir meri help kijiye bajaj finserve se koi help nahi mil rahi hai sir isliye maine complaint dali.

Coin is not accepted in local market SATNA M.P.

Dear Team, please help no any shopkeepars are accepted 1 or 2 Rupees what i am do help me.

ICICI bank debit card fraud

Dear Sir,
My wallet was stolen in That my ICICI bank debit card was present , but before intimation to customer care big amount of transaction happen by fraudent without PIN and i have blocked my card in 1 hr but before that transaction happen.
I have tried customer care of ICICI bank to block card but wasnt reachable on time.

Now i raised complaint in ICICI bank but ICICI bank is giving ststment that bank is not responsible for such transaction we will only responsible after intimation it shows how ICICI bank cares about thier customer, even thier officer giving lot of excuses against card loss policy.

What should i do in that case.

my suggestion to all never go with ICICI bank not secure not sure!!!

Santosh

debit card stolen

Hello sir
I have lost my atm debit card on 1st October and huge amount has been deducted from my account without my pin icici bank mdqlm

Sir I have applied for csp

Sir I have applied for csp through bankmithra they given a application form I filled it and forwarded they verified my documents and they said that RBI will send me the confirmation msg I got a msg that RBI has approved my csp so bankmithra agent is asking to deposit money for equipment and for registration is it bankmithra is safe it is located in banguluru karnataka please i want confirmation from you sir please do reply thanking you.....

Regarding csp of sbi

Sir I have applied for customer service point through bankmithra they given a application form I filled it and forwarded they verified my documents and they said that RBI will send me the confirmation msg I got a msg that RBI has approved my customer service point so bankmithra agent is asking to deposit money for equipment and for registration is it bankmithra is safe it is located in banguluru karnataka please i want confirmation from you sir please do reply thanking you.....

Regarding csp of sbi

Sir I have applied for csp through bankmithra they given a application form I filled it and forwarded they verified my documents and they said that RBI will send me the confirmation msg I got a msg that RBI has approved my csp so bankmithra agent is asking to deposit money for equipment and for registration is it bankmithra is safe it is located in banguluru karnataka please i want confirmation from you sir please do reply thanking you.....

ICICI-Credit card having unsafe transa. mode opt.-contact less

Sir/Madam
I Sachin Vijay Kulkarni-Credit Card holder of your ICICI Bank, recently I received new replacement credit card because of old card will be expired in next month.

New received credit card having one contact less payment mode option,for such transaction not to be require any type of OTP or PIN No. & such transaction limit is max. Rs. 2000/-one time not more than that-only feed the amount in swap M/C & just hold the card near swapping M/C for few second & amount will be paid to merchant & transaction completed without any OTP or PIN No. confirmation.

It’s easier but it’s not safe, totally unsafe because there is no any OTP or PIN No. confirmation require for transaction complete which known to original card holder only not known to third person.

Suppose my card is lost & received by somebody or theft my wallet by anybody & that I will be known after may be approx. 3 to 4 hr. or more than thatbut in between period there is lot of chances to misused (to do fraud) my card by anybody who received or theft through contact less option because of such option no need of PIN or Passwoed or OTP verification.

Definitely I will block my card when I known it was lost or theft but in between period whatever misused/fraud transaction done by third person by using my card for that transaction- who is the responsible? (I know max. limit of such payment mode is Rs. 2000/-but we are not confirm such limit is max. per transaction or max. per day & any kind of condition Rs. 2000/- also having value, that is also big amount)

Because of such kind of unsafe transaction option mode definitely somebody will be suffer loss in coming earlier days or may be somebody already suffered also, so I humble request you pls deactivate such type of unsafe transaction mode option by all debit & credit card & pls keep only safe mode transaction option e.g. OTP verification or password or PIN No. confirmation...etc which details only known to original card holder & due to that nobody misused the card even after lost or theft.

Pls confirm the same.

Thanks & Regards

Sachin Kulkarni

Success dosen't come with in a day........!!!

Fraud by Thane Bharat Sahakari Bank

Dear sir,
My name is Pankaj Tejbahadur Singh, 5 month before I taken loan from Thane sahakari bank of Rs. 5,00,000/= Lakhs. But I get only 99,861/=. It's after 5 months but I didn't get my balance money.
Please sir do the needful action.

Thanking you.
Pankaj Tejbahadur Singh
898360XXXX

Azim prejim foundation

I’m looking to get in contact with Dr. Shri R. N.Vatsa

Regarding Email by RESERVE BANK OF INDIA

मुझे आज इस ईमेल id:-rbifund4r335 [at] outlook [dot] com, rbifund2341 [at] outlook [dot] com से ईमेल आया है कि आपको 4 करोड़ 75 लाख का जो फण्ड पेंडिंग था उसे रिलीज किया जा रहा है ? आप 5 दिन के अंदर डिटेल भेजें ?

ATM service

Dear sir,
Most of the ATM machines are out off service, please tackle action against the banks

Demand draft clearance

Dear sir/madam I need your help because I received toyata motors company in united kingdom the company selected me by lucky email address for this year 2018.they company staff Mr.john Martin proceeded by the demand drafts 500000/GBP,I need your help for this please check it my name thirunavukkarasu from tamilnadu in India my mail id arasan [dot] vcet [at] gmail [dot] com do you check the toyata company demand drafts the name L.THIRUNAVUKKARASU transfer by the karur vysya bank Branch perundurai, erode(district)the company staff Mr.john Martin proceeded by RBI THEN THE PENDING CHARGES WHEN I PAID THEN OLY THE transfer the fund

प्रिय महोदय / महोदया, मैं भारत का नागरिक हूं, जितेंद्र नाथ मिश्

प्रिय महोदय / महोदया,

मैं भारत का नागरिक हूं, जितेंद्र नाथ मिश्रा, मैं ब्रिस्टल एमरी में एक कप्तान मिस रेमंड फजरा अधय के चाचा हूं।

मेरी भतीजी ने मुझे 2 9 साल पहले अपने बैंक में जमा मेरे पिता के निधि के संबंध में मुझसे संपर्क करने का निर्देश दिया था। उनके पिता ने आगरा में एक मानक अस्पताल खरीदने के लिए पैसे का इस्तेमाल करने का प्रस्ताव रखा। मेरी नींद ने अनुरोध किया कि आपको मेरी देखभाल में धन हस्तांतरण करना चाहिए। वह अपने पिता की इच्छाओं को पूरा करने के लिए अब से तीन महीने से भी कम समय में भारत आएंगे।

मैं आपके विचारों के बारे में आशा करता हूं और हमारे अनुरोध के बारे में तत्काल उत्तर देता हूं।

आपकी प्रतिक्रिया की प्रत्याशा में धन्यवाद।

जितेंद्र नाथ मिश्रा

MONEY

sir
Ma Sant Nagar Burari Delhi 110084 bank of baroda k machine ma paisa jama kra rah tha 10000rs Tab hi Machine Ma Koie Kami Aana Ka Karan Vo paise Machine Ma Hi Fase Gya Us Din (19/10/2019) ko (3: 45) Mint Ho rha tha OR FR Mena (21/10/2019) ko Online Complant ki Or Fr Mija 15 Din Ka time Mila or mija Complant no diya (2026252) Pr fr Bhi Mera Paise. Nhni Aya to FR Mena Bank Ma Complant KI Fr sa MIja 15 Din k Time Mila Or mija Complant No Mila (2092044) Fr bhi Paise Mera Nhi Mila OR FR mena Bank Ka Manajar sa Bate ki to UNo Na FR Sa MIja 15 Din Ka Time Diya Pr
Fr bhi MIja Mera Paise Nhi Mila,
(Sir Kam Sa Kam 65 Din Sa idhar sa udhar Bank Or Online Wale Ghuma Rha ha)
Sir Plz Mija Mera Passe Dinala KI Koie Karvai Kra:

MONEY

Paise