IVRS Menu: 1800 266 0266
- Press 1 : If you are an existing partner or want to become a new partner
- Press 2 : If you are an existing customer or want to apply for a secured loan
Email
- customersupport [at] niyogin [dot] in (For Customer Care)
- info [at] niyogin [dot] in (For Genral Query)
Important Link
For Complaint
Level 1:
- For any query/complaint, you can contact at 18002660266 (Mon-Fri, 9:30am to 6:30pm)
or mail at customersupport [at] niyogin [dot] in .
Level 2:
- If your query is still not resolved or you are not satisfied with the resolution
provided at Level 1 then you can escalate the issue to the Grievance Redressal Officer
(GRO)/Nodal Officer at the details given below:
Designation: GRO/Nodal Officer
Contact No: 022-62514646
Email: nodalofficer [at] niyogin [dot] in
Address: Neelkanth Corporate IT Park,
311/312, 3rd Floor, Kirol Road,
Vidyavihar (w), Mumbai - 400086
Level 3:
- If your query is still not resolved or you are not satisfied with the resolution
provided at Level 2 then you can escalate the issue to Customer Grievance Redressal
Committee by mailing at tashwinder [dot] singh [at] niyogin [dot] in .
Level 4:
- If your query is still not resolved within 30 days or you are not satisfied with the
resolution provided above, then you can escalate your complaint to RBI Complaint Management System (CMS) Portal at:
Email: crpc [at] rbi [dot] org [dot] in
Address: Centralised Receipt & Processing Centre,
RBI Chandigarh - 160017
Corporate Office
Niyogin Fintech Limited
Neelkanth Corporate It Park,
311/312, 3rd Floor, Kirol Road,
Vidyavihar (W), Mumbai - 400086
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