Aeon Credit Service India Customer Care No. 022-6226 6800

All India Number(s):

022-6226 6800 (For Contact Support, Mon-Sat, 10am-7pm)
022-4906 6800 (Alternate Contact Support, Mon-Sat, 10am-7pm)

Website:

Official Website

IVRS Menu: 022-6226 6800 / 022-4906 6800

After selecting your preferred language/city.

Press 1: For New Customer
- Press 1: To know about personal loan
- Press 2: To know about 2 wheeler loan
- Press 3: To know about use 2 wheeler loan
- Press 4: To know about use car loan
- Press 5: To know about E bike
Press 2: For Existing Customer
- Verify using the last six digits of your loan number and your date of birth
- Verify using your registered mobile number to receive an OTP

Email

customercare [at] aeoncredit [dot] co [dot] in (For Customer Care)

Important Links

For Complaint

Level 1:

For any query/complaint you can contact at the details given below:-
Contact No.: 022-62266800, 022-69056800
Email: customercare [at] aeoncredit [dot] co [dot] in
Timing: Mon-Sat, 10am-7pm

Level 2:

If your complaint not resolved then you can contact at the details given below:-

Sr No.	Designation	Contact No.	Email
1	Grievance Redressal Officer	022-62266866	grievance [at] aeoncredit [dot] co [dot] in
2	Nodal Officer	022-62266877	nodalofficer [at] aeoncredit [dot] co [dot] in

Your complaint will be resolved within 20 working days .

Level 3:

If your complaint not resolved within 20 days then you can contact to Principle Nodal Officer through the detail given below:-
Contact No.: 022-62266810
Email: pno [at] aeoncredit [dot] co [dot] in
Your complaint will be resolved within 5 working days .

Level 4:

If your complaint still not resolved within 30 days then you can lodge your complaint online through:-
- Non-Banking Financial Company (NBFC) Ombudsman
- RBI Complaint Management System (CMS) Portal

Head Office

Aeon Credit Service India Private Limited,
Unit No. Tf-A-14, 3^rd Floor, A Wing,
Art Guild House, Phoenix Marketcity,
Lbs Marg, Kurla (West), Mumbai - 400 070