For any query/complaint, you can contact to customer relationship manager at the details given below:
Designation: Customer Relationship Manager (CRM), Manba Finance Limited
Email: krutikas [at] manbafinance [dot] com
Address: A-79, Road no 16, Wagle Estate, Thane - 400604
Level 2:
If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Grievance Redressal Officer (Nodal Officer) by mailing at nodalofficer [at] manbafinance [dot] com .
Level 3:
If your query isn't resolved within 30 days of the period or you are not satisfied with the resolution given above, then you can complaint on RBI Complaint Management System (CMS) at the details given below:
Address: Centralized Receipt and Processing Centre,
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh - 160017
Toll Free No.: - 14448
Office Addresses
Sr No.
Office
Address
1
Registered Office
324, Runwal Heights, Opp Nirmal Lifestyle, LBS Marg, Mulund West, Mumbai - 400080