IVRS Menu:
- Press 1: To lodge complaint related to fraud
- Press 2: For information related to loan
- Press 3: To talk to a customer care executive
Email
- finance [at] armanindia [dot] com (For General Support)
For Complaint
Level 1:
- For any query/complaint you can call at 18001027626 or mail at finance [at] armanindia [dot] com .
- You can also contact the Nodal Officers at the details given below:
| Sr.No. |
Department |
Name |
Ext. No. |
Email |
Contact No.: 079-40507000
Address: 502-503, Sakar-III, Opp. Old High Court, Off. Ashram Road, Ahmedabad - 380014 |
| 1 |
For Two-Wheeler Loan |
Mr. Prashant Modi |
308 |
prashantmodi [at] armanindia [dot] com |
| 2 |
For MSME & LAP |
Mr. Chetan Raval |
615 |
chetansme [at] armanindia [dot] com |
Level 2:
- If your query is not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Grievance Redressal Officer / Principal Nodal Officer at the details given below:
Name: Mr. Atul Patel
Designation: Principal Nodal Officer
Contact No.: 079-40507000, Ext.: 224
Email: atulmpatel [at] armanindia [dot] com , atulpatel [dot] po [at] armanindia [dot] com
Address:
Arman Financial Services Limited
502-503, Sakar- III, Opp. Old High Court, Off Ashram Road,
Ahmedabad-380014 Gujarat
Level 3:
- If your query is not resolved within 30 days then you can escalate the issue to the Address And Area of Operation of Ombudsman at the details given below:
Contact No.: 079-27545652, 079-27540581
Email: dosahmedabad [at] rbi [dot] org [dot] in
Address: Reserve Bank of India Department of Supervision 4th Floor,
River Front House, B/h H.K. College, Ahmedabad-380009
Fax No.: 079-27541422
Corporate Office
Arman Financial Services Ltd.
502-3-4, Sakar III, Opp. Old High Court,
Off. Ashram Road, Ahmedabad - 380 014
Gujarat, India
Contact No.: 079-40507000, 079-27541989, 079-27543899
Email:
secretarial [at] armanindia [dot] com
Fax No.: 079-27541738