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Electronica Finance (EFL) Customer Care No. 1800 209 9718

Updated on Thursday, 29 January 2026 - 4:38pm
Toll free Number(s): 
  • 1800 209 9718 (For Customer Support, Mon-Fri, 9:30am-6:30pm)
All India Number(s): 
  • 020-6729 0700 (For Contact Support)
Website: 
Official Website
iOS App: 
EFL Clik
Android App: 
EFL Clik

Email

  • contact [at] electronicafinance [dot] com (For General Information)
  • customerfirst [at] efl [dot] co [dot] in (For Customer Support)

Important Links

For Complaint

Level 1

  • For any query/complaint, you can contact at 18002099718 or mail at customerfirst [at] efl [dot] co [dot] in .

Level 2

  • If you complaint is not resolved then you can contact Grievance Redressal Officer through details given below:
    Contact No.: 020-67290700
    Email: grievance [at] efl [dot] co [dot] in

Level 3

  • If your complaint is still not resolved then you can contact Nodal officer of the company through details given below:
    Contact No.: 020-67290700
    Email: nodalofficer [at] efl [dot] co [dot] in
  • You can also choose to lodge you complaint to Reserve Bank of India through Ombudsman Offices given below:
    Sr.No. Centre Area of Operation Contact No. Email Address of the Office of Ombudsman Fax No.
    1 Chennai Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry 044-25395964 nbfcochennai [at] rbi [dot] org [dot] in C/o Reserve Bank of India Fort Glacis, Chennai 600 001 044-25395488
    2 Mumbai Maharashtra, Goa, Gujarat, Madhya Pradesh, Chhattisgarh, Union Territories of Dadra and Nagar Haveli, Daman and Diu 022-23001280 nbfcomumbai [at] rbi [dot] org [dot] in C/o Reserve Bank of India RBI Byculla Office Building Opp. Mumbai Central Railway Station Byculla, Mumbai-400 008 022-23022024
    3 New Delhi Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab, Union Territory of Chandigarh, Himachal Pradesh, Rajasthan and State of Jammu and Kashmir 011-23724856 nbfconewdelhi [at] rbi [dot] org [dot] in C/o Reserve Bank of India Sansad Marg New Delhi -110001 011-23725218, 011-23725219
    4 Kolkata West Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar and Jharkhand 033-22304982 nbfcokolkata [at] rbi [dot] org [dot] in C/o Reserve Bank of India15, Netaji Subhash Road Kolkata-700 001 033-22305899
  • You can also lodge your complaint online through CMS Portal/ NBFC Ombudsman .

Download Forms

Offices Address

Sr.No. Office Address
(Electronica Finance Limited)
1 Corporate Office Audumbar, 101/1, Erandwane,
Dr Ketkar Road, Pune, Maharashtra, India - 411004
2 Kailashchandra Office 3rd, 4th & 5th Floor, Kailashchandra Apartment, Near PNG Jewellers, Above KRA jewellers, Paud Road, Kothrud, Pune, Maharashtra - 411 038

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