Citicorp Finance Customer Care No. 1800 11 9949

Updated on Tuesday, 7 April 2026 - 5:56pm

Toll free Number(s):

1800 11 9949 (For Contact Support)

Website:

Official Website

Email

serviceindia [dot] cfil [at] citi [dot] com (For Customer Services)

Important Emails

Sr No.	Service	Email
1	For Consumer Loan	wecare [at] citi [dot] com
2	For Feedback/Query	wecare [dot] cfil [dot] india [at] citi [dot] com

For Complaint

Level 1:

For any query/complaint you can contact at the details given below:
Contact No. 1800119949, 011-39001111
Email: wecare [at] citi [dot] com, serviceindia [dot] cfil [at] citi [dot] com

Level 2:

If you are not satisfied with resolution provided in level 1, then you can contact to the officers given below:

Sr No.	Designation	Contact Detail
1	Principal Nodal Officer	022-61756848, cfil [dot] principal [dot] nodal [dot] officer [at] citi [dot] com
2	Managing Director	managingdirector [dot] cfi [at] citi [dot] com.

Level 3:

If your query is still not resolved, then you can lodge your complaint online through:
- Centralized Receipt and Processing Centre (CRPC)
  Email: crpc [at] rbi [dot] org [dot] in
  Address: Centralized Receipt and Processing Centre
  Reserve Bank of India 4^th Floor,
  Sector 17 Chandigarh - 160017
- Smart ODR Portal

Office Addresses

Sr No.	Office/Location	Address (Citicorp Finance India Limited)
1	Registered Office	B7, 5^th Floor, Nirlon Knowledge Park Goregaon (East) Mumbai - 400063
2	Corporate Office-1	First International Financial Centre, Plot Nos C-54 and C-55, G-Block, Bandra Kurla Complex, Bandra East, Mumbai - 400 051.
3	Corporate Office-2	05A110, 5^thFloor WeWork India Management Private Limited, DLF Two Horizon Centre, DLF Phase 5, Sector 43, Gurugram, Haryana 122 002.
4	New Delhi	3, local Shopping Complex (LSC), Ground Floor, Near Madangir, Pushp Vihar, Near Birla Vidya Niketan, New Delhi, Delhi 110062. Contact No.: 011-44002148, 011-39001111

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