IIFL Samasta Finance Customer Care No. 1800 120 8868

Toll free Number(s): 
  • 1800 120 8868 (For Contact Support)
All India Number(s): 
  • 080-4291 3500 (For Support)

IVRS Menu: 1800 120 8868

  • Press 1 : For Star Behaivour Related
  • Press 2 : For Recovery Or Commission Related
  • Press 3 : For Repayment Related
  • Press 4 : For Insurance Related
  • Press 5: For Disbursment Related
  • Press 6: For Credit Bureau Report Related
  • Press 7: For Others

Email

  • customer [dot] care [at] iiflsamasta [dot] com (For General Query)

Important Link

Microfinance Institutions Network (MFIN)

Toll-Free Number: 18001021080
Email: customercomplaint [at] mfinindia [dot] org

Grievance Redressal

Level 1:

  • If you have any query/complaint, then you can contact to Customer Support Center via calling at 18001208868 or emailing at customer [dot] care [at] iiflsamasta [dot] com. Or you can also fill the grievance form given in the Contact Support

Level 2:

  • If your query is not resolved then you can contact to the Nodal Officer at the details given below:
    Contact No.: 080-42913591, 8792913128
    Email: nodalofficer [dot] cgrm [at] iiflsamasta [dot] com
    Address: IIFL Samasta Finance Limited #73,
    2nd floor, Lalbagh road, next to KIA
    motors Bangalore-560027 Karnataka.
  • If your query is not resolved then you can contact to the State Nodal Officer at the details given below
    Sr No State Name Email
    1 Andhra Pradesh nodalofficer [dot] ap [at] iiflsamasta [dot] com
    2 Arunachal Pradesh nodalofficer [dot] ar [at] iiflsamasta [dot] com
    3 Assam nodalofficer [dot] as [at] iiflsamasta [dot] com
    4 Bihar nodalofficer [dot] bh [at] iifisamasta [dot] com
    5 Chhattisgarh nodalofficer [dot] ch [at] iiflsamasta [dot] com
    6 Goa nodalofficer [dot] ga [at] iiflsamasta [dot] com
    7 Gujarat nodalofficer [dot] gj [at] iiflsamasta [dot] com
    8 Haryana nodalofficer [dot] hr [at] iiflsamasta [dot] com
    9 Jharkhand nodalofficer [dot] jh [at] iifisamasta [dot] com
    10 Karnataka nodalofficer [dot] ka [at] iiflsamasta [dot] com
    11 Kerala nodalofficer [dot] kl [at] iiflsamasta [dot] com
    12 Madhya Pradesh nodalofficer [dot] mp [at] iiflsamasta [dot] com
    13 Maharashtra nodalofficer [dot] mh [at] liflsamasta [dot] com
    14 Odisha nodalofficer [dot] od [at] iiflsamasta [dot] com
    15 Puducherry nodalofficer [dot] py [at] iiflsamasta [dot] com
    16 Punjab nodalofficer [dot] pb [at] iifisamasta [dot] com
    17 Rajasthan nodalofficer [dot] rj [at] iiflsamasta [dot] com
    18 Tamil Nadu nodalofficer [dot] tn [at] iiflsamasta [dot] com
    19 Telangana nodalofficer [dot] ts [at] iifisamasta [dot] com
    20 Tripura nodalofficer [dot] tr [at] iiflsamasta [dot] com
    21 Uttar Pradesh nodalofficer [dot] up [at] iiflsamasta [dot] com
    22 West Bengal nodalofficer [dot] wb [at] iiflsamasta [dot] com

Level 3:

  • If your query is not resolved within 30 days then you can lodge your complaint online through CMS Portal. or you can visit
    Toll Free No.: 14448
    Address: Centralised Receipt and Processing Centre,
    Reserve Bank of India, 4th Floor, Sector 17,
    Chandigarh - 160017

Registered Office

IIFL Samasta Finance Limited,
110/3, Lalbagh Main Road, Krishnappa
Layout, Bengaluru 560027, Karnataka, India.

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