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Poonawalla Fincorp Customer Care No. 1800 266 3201

Updated on Wednesday, 16 September 2026 - 3:04pm
Organization: 
Toll free Number(s): 
  • 1800 266 3201 (For Contact Support, Mon-Sat, 9am-7pm)
All India Number(s): 
  • 88062 22222 (For WhatsApp Support)
Website: 
Official Website
iOS App: 
Poonawalla Fincorp
Android App: 
Poonawalla Fincorp

IVRS Menu: 1800 266 3201

  • Press 1 : If you are a existing customer.
  • Press 2 : To apply for a new loan or want to check your loan application status.
    • Press 1: For new loan application status
    • Press 2: To apply for loan

Email

  • customercare [at] poonawallafincorp [dot] com (For Customer Care)
  • info [at] poonawallafincorp [dot] com (For General Query)

Important Links

For Complaint

Level 1:

  • For any query/complaint, you can contact at the details given below:
    Contact No.: 18002663201
    Email: customercare [at] poonawallafincorp [dot] com , grievance [at] poonawallafincorp [dot] com
    Address: Customer Service Department,
    201 and 202, 2nd Floor, AP81,
    Koregaon Park Annexe, Mundhwa, Pune,
    Maharashtra - 411036

Level 2:

  • If your query is not resolved, you can contact Grievance Redressal Officers at the details given below:
    Contact No.: 020-67808011
    Email: grievance [at] poonawallafincorp [dot] com

Level 3:

  • If your query is still not resolved, you can contact the Regional Nodal Officers at the details given below:
    Sr No. Zone Contact No. Address Areas Covered
    Email: grievance [at] poonawallafincorp [dot] com (Same For All)
    1 North 1 & 2 9876543498 2nd Floor, SCO 311-312, 35B, Above Canara Bank, Sector-35, Chandigarh - 160035, Punjab Delhi, Uttar Pradesh, Uttarakhand, Punjab, Union Territory of Chandigarh, Himachal Pradesh & Haryana
    2 South 040-42210783, 9704067172 H No. 7-1-24/1/RT, Office No. G-1 to G-4, Ground Floor, Block ‘B’, Roxana Towers, Greenlands, Begumpet, Hyderabad - 500016 Tamil Nadu, Andhra Pradesh, Telangana, Karnataka, Kerala, Union Territory of Puducherry
    3 West 7620587965 201 A, Second Floor, Silver Utopia, Cardinal Gracias Road, Chakala, Andheri (East), Mumbai, Maharashtra - 400099 Madhya Pradesh, Gujarat, Maharashtra
    4 East 9831086895 Apeejay House, 6th Floor, Block B, Ex-IDFC Bank Unit No. B/6/115, Park Street, Kolkata - 700016 West Bengal, Odisha, Bihar, Chhattisgarh & Jharkhand
  • You can also escalate your complaint to the Principal Nodal Officer at the details given below:
    Contact No.: 020-67808012
    Email: pno [at] poonawallafincorp [dot] com

Level 4:

Office Addresses

Sr No. Office Address
1 Registered Office 201 and 202, 2nd Floor, AP81, Koregaon Park Annexe, Mundhwa, Pune, Maharashtra - 411036

Contact No.:020-67808090
2 Corporate Office Unit No. 2401, 24th Floor, Altimus, Dr. G.M. Bhosale Marg, Worli, Mumbai, Maharashtra - 400018

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