Cholamandalam Investment and Finance Contact No. 1800 102 4565

Email

• customercare [at] chola [dot] murugappa [dot] com (For Customer Support)

Important links

• Contact/Feedback Form
• Branch locator

For Complaint

Level 1:

• For any query/complaint you can contact at 18001024565, 18001234565 or mail at customercare [at] chola [dot] murugappa [dot] com .
  
• You can also visit to your Nearest Branch .

Level 2:

• If your query is not resolved or you are not satisfied with the resolution provided at Level 1 then you can contact at the details given below:
  

  Sr No.	Designation	Contact No.	Email
  1	Head Customer Service	044-40906097	customerservicehead [at] chola [dot] murugappa [dot] com
  2	Grievance Redressal Officer (GRO)	044-40906114	gro [at] chola1 [dot] murugappa [dot] com
  3	Principal Nodal Officer	044-40906114	principalnodalofficer [at] chola [dot] murugappa [dot] com

Level 3:

• If your query is still not resolved within 30 days or you are not satisfied with the resolution given in level 2, then you can contact to Banking Ombudsman at the details given below:
  Contact No.: 044-25399189
  Address: Reserve Bank of India
  Fort Glacis, No.16, Rajaji Salai
  Chennai - 600001, Tamil Nadu
• You can also lodge your complaint online through:
  • Sachet Portal
  • RBI Complaint Management System (CMS) Portal

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