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ECL Finance Customer Care No. 1800 102 6372

Updated on Wednesday, 20 May 2026 - 3:38pm
Toll free Number(s): 
  • 1800 102 6372 (For Business/SME Loans, Mon-Fri, 10am-6pm)
  • 1800 102 6371 (For Home Loans Against Property, Mon-Fri, 10am-6pm)
Website: 
Official Website
iOS App: 
Edelweiss Retail Finance

Email

  • assistance [at] eclf [dot] com (For General Query)

Important Links

For Complaint

Level 1

  • For any query/complaint you can contact at 18001026372 (Mon-Fri, 10am-6pm) or mail at assistance [at] eclf [dot] com .
  • You can also visit to your Nearest Branch .

Level 2

  • If your query/complaint is not solved, then you can contact to the Grievance Redressal Officer at the details mentioned below:
    Contact No.: 022-43428056 (Mon-Fri, 10am-6pm)
    Email: grievances [at] eclf [dot] com , pno [at] eclf [dot] com
    Address: Tower 3, Wing B, Kohinoor City Mall, Kohinoor
    City, Kirol Road, Kurla(W), Mumbai - 400070

Level 3

  • If your query/complaint is still not solved within 30 days, then you can contact to the RBI Complaint Management System (CMS) at the details given below:
    Contact No.: 14448
    Address: Centralized Receipt and Processing Centre,
    RBI, Sector 17, Chandigarh - 160017

Registered Office

ECL Finance Limited,
5th floor, Tower 3 , Wing - B,
Kohinoor City, Kirol Rd,
Kurla West, Kurla, Mumbai,
Maharashtra 400070
Email: sme [dot] loan [at] eclf [dot] com

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