Chennai International Airport Contact No. 044-2256 0551

All India Number(s): 
  • 044-2256 0551 (For Airport Queries)

Email

  • apdchennai [at] aai [dot] aero (For General Query)

Important Link

Lost And Found

  • For any query/complaint, you can contact at the details given below :
    Sr.No. Terminal Mobile No.
    Domestic/International: 044-22565100, 044-22565101
    1 Terminal 1 8056220066
    2 Terminal 2 8056220077
    3 Terminal 4 7845792544
  • Lost items must be collected within 90 days from the date of receipt of item .
  • You can collect the item from the airport within 10 days on receiving the confirmation of claim approval .
  • Lost items can be collected from AAI Stores (Mon-Fri, 9:30am-6pm) within 24 hours from the date of receipt of the lost item .
  • For more information, please read .

Airlines Under the Airport

Sr.No. Airline Contact No. Email
1 Air India (Dom) 9841059916, 044 2256 2423, 9884962423 maa [dot] dom [at] airindia [dot] in
2 Air India (Intl) 9841059917, 044 2256 2423, 9884962423 maa [dot] traffic [at] airindia [dot] in
3 Air India Express 9008390404 india_maa [at] airasia [dot] co [dot] in
4 Alliance Air 9560201653 cordntrmaa [at] allianceair [dot] in
5 Akasa Airline 9606112131 maaaps [at] akasaair [dot] com
6 Air Asia 9043721587 maa_maa [at] airasia [dot] com
7 Air Arabia 9940085979 maa [at] airarabia [dot] com
8 Air Mauritius 9600702390 ssoundararajan [at] airmauritius [dot] com
9 British Airways 9841526413, 18601803592 maa [dot] customerservice [at] ba [dot] com
10 Biman Bangladesh Airlines 96679 99375 maakk [at] biman [dot] gov [dot] bd
11 Batik Air 9841585924, 04422560844 sm [dot] maa [at] batikair [dot] com
12 Cathay Pacific Airlines 7305958147, 044 22566072 maa8apt [at] cathaypacific [dot] com
13 Emirates Airlines 9841454616, 044 22569113 maaapt [at] emirates [dot] com
14 Ethiopian Airlines 9363923369, 044 22565153, 8754795297 maaapt [at] ethiopianairlines [dot] com
15 Etihad Airways 9962506683, 9962506682 (0900-1800 hrs) maaairport [at] etihad [dot] ae
16 FitsAir 8148548001, 9962243002 hello [at] fitsair [dot] com
17 Gulf Air 9789068423, 044-22566472 maa [dot] airport [at] gulfair [dot] com
18 Indigo Dom: 9311794814, 9318353585,
Intl: 9311794815
customer [dot] relations [at] goindigo [dot] in
19 Jazeera Airways 9841603364 maa [dot] go [at] jazeeraairways [dot] com
20 Kuwait Airways 04422566185, 04422566184 maakkku [at] kuwaitairways [dot] com
21 Lufthansa Airlines 95000 09550, 044 22569393 maasm [at] lufthansa-group [dot] com
22 Malaysia Airlines 044-22560023 ext_mhpax [at] malaysiaairlines [dot] com
23 Myanmar Airways International 9670559470 maa [dot] airportops [at] maiair [dot] aero
24 Oman Air 8754590079, +91 44 2256 6296 airport [dot] maa [at] omanair [dot] com
25 Qatar Airways 97899 92393, 044-2256 6155 maakkqr [at] in [dot] qatarairways [dot] com
26 Spice Jet 8939938489 airport [dot] maa [at] spicejet [dot] com
27 Singapore Airlines 9840103200, 8754576456 airport_maa [at] singaporeair [dot] com [dot] sg
28 Scoot Tiger Air Pvt Ltd 8655634600 mohamed [dot] javeed [at] celebiaviation [dot] in
29 Sri Lankan Airlines 9840424804, 9840424805, 044-22566383, 8925930563 ul_maaspr [at] srilankan [dot] com
30 Salam Air 9355598592 asm [dot] maa [at] salamair [dot] com
31 Thai Airways 9150253388, 044 22560780 maakk [at] thaiairways [dot] com
32 US-Bangla Airlines 8100742598 csd [dot] maa [at] usbair [dot] com
33 Vistara 9599350058, 044 22563882 maa [dot] apt [at] vistara [dot] com
34 Saudi Arabian Airlines 9962856061, 044-22566061 maakksv [at] saudia [dot] com
35 Air Asia Berhard & Thai Air Asia 9043721587 maa_maa [at] airasia [dot] com

For Complaint

  • For any query/complaint, you can contact at the details given below :-
    Contact No.: 044-22564202
    Email: pgo_chennai [at] aai [dot] aero
  • You can also lodge your complaint online through AirSewa .

Officers Contact Details

Sr.No. Designation Contact No. Email
1 DGM (Ops.) & Safety Investigation Coordinator 044-22564227, 044-22564035 dgmgfschn [at] aai [dot] aero
2 PIO, CNS Department 044-22560144 gmcnsvomrn [at] aai [dot] aero
3 PIO, ATM Department 044-22561740 vomm [dot] gmatm [at] aai [dot] aero
4 PIO, General Manager(Fin) 044-22560737 pio-rti-sr [at] aai [dot] aero
5 Appellate Authority 044-22561234,
Fax: 044-22561010
redsr [at] aai [dot] aero
6 PIO, Regional Headquarter 044-22561264 sr [dot] gmatm [at] aai [dot] aero

Address

Chennai International Airport,
Chennai - 600 027 (TN)
Fax: +91-44-22560512

Social Sites

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Comments

Flask lost

Hi I just boarded the indigo flight from Chennai to Bombay(27th August 2026) and I realised I had left my flask at the airport lounge area. It was an expensive flask and I really need it back. Id like some assistance on talking to lost and found and getting it back as I'll be back on 28th August 2026. Please contact back as soon as possible.

Taxi pickup Horrific at Chennai Airport

I am a 58 Year old man with th a heart condition, after landing at Chennai International Airport, they made me walk for a kilometre with my luggage to get into a cab. There are no directions, it was very horrible and traumatic experience for me. I collapsed and then with great difficulty reached my cab. I request the airport authorities and civil aviation ministry to resolve this problem before somebody dies. Thank you.
Teja D

Lost my bag in Chennai Airport

We had a flight from Chennai to delhi in 9:05 pm on 16/09/2024 after taking our boarding passes when we come to the security Chekin in that place we lost our bag please help us that bag is very important for us. A white color big bag and inside that bag containing approx 40 small bags and one pair of shoes....
Please contact us on upretishweta09 [at] gmail [dot] com

Jewellery

Do we allowed to wear jewelry to India, if yes wat is the exact gm that we are allowed to wear please...
Thanks

Lost light blue pouch with jewelry

Hi,

I had a flight from Chennai to Mumbai on 10th March. I have lost a light blue colour pouch with jewelry. It has a lot of sentimental memories of my mother. Please help me find it.

Lost black blazer near gate #6

Hi,

I have lost my woman black blazer in Chennai airport at food court next to KFC outlet.
This is an expensive blazer and have lot of sentiments as well.

Please let me know if I can get it back somehow. I can come to airport to collect it.

Please reply me on 98xxxx4555

lost smartwatch in flight UK823

SIR, I HAVE LEFT MY SMARTWATCH IN THE FRONT POCKET OF SEAT 24F IN THE FLIGHT UK823. CAN I GET IT BACK SIR? PLS SIR IT IS VERY PRECIOUS FOR ME SIR

VISA processing

Sir,
I would like to know when you will start VISA interview process for business class travel in chennai location.

Chennai to hyderabad flight status at covid

I have small doubt pleas solve the doubt. What is the status of Chennai to Hyderabad any e-pass Manditory.

Enquiry on carrying drone on flights

Hi I would like to know more details on carrying drones through flight including custom built drones

Domestic flights to Bangalore

Hi,
Is the domestic flights to Bangalore flying for today.border restrictions are imposed.please confirm whether the flights are flying.

lost black hoodie

I am Sudiksha Ghosh. I was traveling from Chennai to Delhi yesterday around 4o'clock and left my black sweatshirt at the airport by mistake. On the front of the hoodie it says, " Carmel" and on the back it says, "Batch of '19" in Riverdale font. It also has to white rings on the sleeves.
It will be highly appreciated if I can get it back since it has a lot of sentimental value. I'll be traveling back to Chennai on 4th of May. Thank you!

Lost Tissot Watch

Sir

I ( Baskaran Rajamanickam , Passport Number A53019346 had travelled from Chennai to Kuala Lumpur ID 6019 on 8th OD 9113. I forgot to pick up my Tissot from the security tray. Black Stripe and Metal .

Would be obliged if you could locate them and confirm their availability

And Post to below address:-

Baskaran Rajamanickam
74, Jalan Birai U8/66, Bukit Jelutong,
40150, Shah Alam , Selangor Darul Ehsan
Malaysia

Appreciate your support.

Your Sincerely,
Baskaran Rajamanickam

lost my apple ipad

Sir,
Yesterday(03/12/2019) I lost my apple iPad in airport..after hand luggage checking it was with me. When i was in flight only i came to know i didnt take my ipad.It is covered with black case..I left it in the shop which is near the esculator going to gate 15 and 16..

My flight number is SG3593...I travelled from Chennai to Tuticorin.

Request you to guide me what steps should be taken for this

Lost mobile phone

I am writing this message on behalf my cousin brother sridhar narayan

We both travelled from chennai airport on 23 oct 2019 via spocejet SG 3469 to Hyderabad.

My cousin realised after boarding the flight that he must have forgotten to collect his phone apple iPhone during the security check.

We called the lost and found department after at hyderabad at around 12:00 am from Hyderabad and came to know that one black phone was found and handed to to lost and found department.

Request you to advise if there any missing phone found and if so who should we proceed further.

Rajagopal.s

Mi power bank

Hello,
Dear Sir
I have left my power bank in the airport I plugged in the charging point and left my power bank
Blue color
MI power bank with cable
If you please find it let me know

Left a bag of toys just Beside charging point in front of gate

I had purchased toys for my kid and while boarding just forgot to pick it.
It is an off white bag with a rectangular box of building toys inside it.
It also has some mini trucks inside.

I had promised my child to get these on the condition that behaves like a good boy while I travel for work.

While boarding from gate 14, I kept it on the floor just beside the charging point in front of gate 14.

My flight is 6E 6173 from Chennai to Hyderabad and then to Jaipur.

Regards
Shilpi Khandelwal

A30, Alwar house, Shastri Nagar, Jaipur 302016
Phn 8561851xxx
Alt phn 9829010xxx

re: immegration

dear sir
my wife and my 2 yr kid where travelling chennai to dhaka via kolkata and inside of kolkata we have 2 hours for transit.,
is possible we came early to chennai airport we finish the immigration process in chennai airport itself
then we can use kolkata airport for transit process only...
kindly clear my query sir
warm regards
simbu

Trying to locate my lost luggage

Dear Sirs,

I am writing on behalf of my family (booking no RUUMWV) traveled on IX-688 from Chennai 05:30 29 June 2019. We didn't get one of our luggage checked in in Chennai Airport.

Would like to work with you to find my missing bag.. how should we proceed from here.

We lodged a report in the Lost & Found at Singapore Changi Terminal 2 as well (case no CRSINAI29062019002053).

Thanks & best regards.

Stolen suit from my checked in bag

Dear Sir/Madam, I would like to report an incident of stolen suit off my checked in luggage. I was traveling from Ottawa to Chennai and landed in Chennai Via BA 035 flight on 15th May 2019 at approximately 5:30 am. I picked up both my checked in luggage. They both looked untampered. yet when I arrived at my home in Chennai, I discovered that my suit was missing from inside one of the checked in luggage. It was in a suit bag and placed on top layer. Could you kindly look into this matter and advice me what to do to file a complaint.

Lost Ear Phones

Sir

I had travelled from Chennai to Hyd on 10th with flight 6E 156. I forgot to pick up my earphones from the secutity tray. The markings on the Boarding Pass show " NDT No 748". They are wired one , white in colour and the one supplied with Samsung Phone.

would be obliged if you could locate them and confirm their availability.