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Alliance Air Airlines Customer Care No. 044-4255 4255

Updated on Monday, 31 August 2026 - 2:47pm
All India Number(s): 
  • 044-4255 4255 (For Customer Support)
  • 044-3511 3511 (Alternate Customer Support)
Website: 
Official Website

IVRS Menu: 044-4255 4255 / 044-3511 3511

Select your preferred language

  • Press 1 : For general queries
  • Press 2 : To buy electric ticket, cancellation or refund

Email

  • support [at] allianceair [dot] in (For Customer Support)
  • customer [dot] care [at] allianceair [dot] in (For Customer Care/Feedback)

Important Links

Imporatant Contact Details

Sr.No. Service Contact Detail
1 Cargo Services cargo [at] allianceair [dot] in , deekshit [dot] kumar [at] allianceair [dot] in
2 For Advertisement ashish [dot] sharma [at] allianceair [dot] in
3 Group Booking 011-25672199 ,

groupdesk [at] allianceair [dot] in
4 Charter Services aaal [dot] charters [at] allianceair [dot] in

Lost, Damaged and Delayed Baggage

  • For any query/complaint, you can contact the customer support team.
  • If your baggage is not found within 21 days, you can file a claim as per the company's terms and conditions .
  • For damaged baggage, report the issue in Alliance Air personnel in arrival hall .
  • For more information, please read .

Telephone Directory

Sr No. Department Name Designation Contact No. Email
1 CEO Shri Rajarshi Sen CEO 011-25672458 ceo [at] allianceair [dot] in
2. Finance Shri. Amit Mishra Chief Financial Officer 011-25672489 cfo [at] allianceair [dot] in
3 Secretarial Smt Shilpa Bhatia Company Secretary 011-25671198 cs [dot] allianceair [at] allianceair [dot] in
4 Engineering Shri Pankaj Jain Head of Engineering 011-25675654 edengg [at] allianceair [dot] in
5 Commercial Shri. Vineet Bhalla Dy. Chief Commercial Officer 011-25675358 cco [at] allianceair [dot] in
6 Operations Capt Chirag Thakkar Chief of Operations 011-25672795 cops [at] allianceair [dot] in
7 Flight Safety Shri Vikas Sharma Chief of Flight Safety, Head of QMS, DMS & ERP 011-25671574 cofs [at] allianceair [dot] in
8 Airport Operations Shri. Ashwani Sachdeva Head of Airport Operations 011-25673822 chfaptops [at] allianceair [dot] in
9 Personne Sh. Vimal Kishor Tripathi Head of Personnel 011-25672793 headpers [at] allianceair [dot] in
10 Security Shri Raj Singh Chief Security Officer 011-25674244 cso [at] allianceair [dot] in

Board of Directors

Sr No. Name Designation Contact No. Email
1 Shri Amit Kumar Chairman & Managing Director AIAHL 011-24690422, 011-24616303 cmd [at] aiahl [dot] in
2. Shri Asangba Chuba Ao Joint Secretary, MoCA 011-24617692 jsdt-moca [at] gov [dot] in
3 Shri Rohit Raj Director, MoCA 011-24649891 rohit [dot] raj [at] gov [dot] in
4 Shri Nayonika Dutta Deputy Secretary, MoCA 011-24642145 nayonika [dot] dutta [at] gov [dot] in

For Complaint

  • For complaint you can contact at the details given below:
    Sr No. Name Designation Contact No. Email
    1 Shri Manohar Tufchi Nodal Officer, Sr.Manager (Mktg) 044-42554255 manohar [dot] tufchi [at] allianceair [dot] in
    2 Shri. Vineet Bhalla Appellate Authority, GM(Commercial) 011-25673302 vineet [dot] bhalla [at] allianceair [dot] in
    3 Sh.Vimal Kishor Tripathi Head of Personnel, Dy.Manager 011- 25672793 headpers [at] allianceair [dot] in

Internal Complaint Committee Contact Details

Sr No. Name Designation Contact No. Email
1 Ms. Shilpa Bhatia Company Secretary 011-25671198 cs [dot] allianceair [at] allianceair [dot] in
2. Shri. Vineet Bhalla AGM(Network planning & Scheduling) 011-25672199 vineet [dot] bhalla [at] allianceair [dot] in
3 Capt. Naveen Garg Dy. Chief OF Flight Safety 8872436558 dycofs [dot] aasl [at] allianceair [dot] in
4 Ms. Sangeeta Khanna Sr. Manager (IFS) 9810400976 sangeeta [dot] khanna [at] allianceair [dot] in
5 Ms. Seema Duggal Dy. Manager (Personnel) 011-25675793 seema [dot] duggal [at] allianceair [dot] in
6 Dr. Shobhna Shah Member of AIWC 9818202610 shobhnashahmittal [at] gmail [dot] com

PIO/Appellate Authority Contact Details

Sr No. Authority Designation Contact No. Email
1 Public Information Officer Head of Personnel 011-25675793 headpers [at] allianceair [dot] in
2 Appellate Authority Chief Financial Officer 011-25672795 cfo [at] allianceair [dot] in

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Corporate Office

Alliance Air Aviation Limited
Alliance Bhawan, Domestic Terminal-1,
I.G.I. Airport, New Delhi-110037

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