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Air Mauritius Customer Care No. 1800 123 0001
Updated on Wednesday, 26 August 2026 - 5:43pm
Email
Organization:
Air Mauritius Toll free Number(s):
- 1800 123 0001 (For Customer Support)
All India Number(s):
- 022-5016 6103 (Alternate Customer Support)
Website:
Official Website
iOS App:
Air Mauritius
Android App:
Air Mauritius IVRS Menu: 1800 123 0001 / 022-5016 6103
- Press 1: If you are a passenger
- Press 2: If you are a travel agent or tour operator
- contact [at] airmauritius [dot] com (For General Support)
- cargo [at] airmauritius [dot] com (For Cargo Related Queries)
Important Links
Lost/Delayed/Damage Baggage
- For any query/complaint, kindly contact the customer support team.
- You can make a lost / damaged / delayed baggage claim within 7 days of your flight through the following online claim forms:
India Offices Contact Details
| Sr.No. | Location | Contact Detail | Address |
|---|---|---|---|
| 1 | Bangalore - Cargo Office | blrmkcargo [at] in [dot] sharafcargo [dot] com | Sharaf Cargo (Pvt) Ltd, Vaishnavi Arcade No. 468/392, 3rd Floor, Chikkajala, KIAL Airport Road, Bangalore - 562157, India |
| 2 | Chennai - Cargo Office | maamkcargo [at] in [dot] sharafcargo [dot] com | Sharaf Cargo (Pvt) Ltd, No.50A, Ground Floor, 1st Main Road, New Colony, Chromepet, Chennai - 600044 |
| 3 | Mumbai - Cargo Office | bommkcargo [at] in [dot] sharafcargo [dot] com | Sharaf Cargo (Pvt) Ltd, MSC House, Ground Floor, Andheri Kurla Road, Andheri (East), Mumbai - 400059, India |
| 4 | Delhi - Cargo Office | delmkcargo [at] in [dot] sharafcargo [dot] com | Sharaf Cargo (Pvt) Ltd, Room No.6, Import-2 Building, Cargo Complex, IGI Airport, Delhi - 110037, India |
| 5 | Mumbai - Airport Office (Air Mauritius Limited) | 022-66859975, 022-66859976, mumbaiairport [at] airmauritius [dot] com |
Level 3, Room W8-3059, Terminal 2, Chhatrapati Shivaji International Airport, Sahar, Mumbai - 400099, India |
| 6 | Delhi - Airport Office (Air Mauritius Limited) | 011-61238218, 011-61238220, Fax No.: 011-25654675 delairport [at] airmauritius [dot] com |
Room No.15, Admin Block (Airlines), IGI Airport Terminal II, Delhi, India |
Global Offices Contact Details
Damaged or Lost Baggage: +230 603-3072,+230 603-3073, WhatsApp (Text Only): +230 5258-5494
| Sr.No. | Location / Office | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Head Office - Mauritius | +230 207 7070, +230 208 8331 | contact [at] airmauritius [dot] com | President John Kennedy Street, Port Louis, Mauritius |
| 2 | Ticket Office - Port Louis | +230 207 7070, +230 211 4014 | ticketoffice_mru [at] airmauritius [dot] com | Air Mauritius Centre, John Kennedy Street, Port Louis 11302 |
| 3 | Baggage Services | +230 603 3072, +230 603 3073, +230 637 3266 | baggage [at] airmauritius [dot] com | SSR Airport, Plaisance, Plaigne Magnien, Mauritius |
| 4 | Helicopter Services | +230 603 3754, +230 603 3756, +230 603 3757,+230 603 3603 3889, +230 637 4104 | reservation [at] mauritiushelicopter [dot] com | Mauritius Helicopter Ltd, SSR Airport, Plaine Magnien |
| 5 | KestrelFlyer | +230 207 7800, +230 211 6151 | mkloyal [at] airmauritius [dot] com | SSR Airport, Plaine Magnien, Mauritius |
| 6 | Cargo Office - Mauritius | +230 603 3678, Mobile: +230 5251 0039 |
cargohub [at] airmauritius [dot] com | SSR Airport, Cargo Shed Building, Old Airport Road, Plaine Magnien |
| 7 | Passenger Services | +230 207 7575, +230 466 9016 | reservations_mru [at] airmauritius [dot] com | Call Centre Reservations & Ticketing, Mauritius |
| 8 | Plaine Corail Airport - Rodrigues | (230) 832 7700, (230) 832 7701, (230) 832 7702, (230) 832 7703, (230) 832 7704, (230) 832 7321 | mkrodrigues [at] airmauritius [dot] com | Plaine Corail, Rodrigues, Mauritius |
| 9 | Rodrigues - Port Mathurin | (230) 831 1558, (230) 831 1632, (230) 831 1959 | - | ADS Building, Rue Max Lucchesi, Port Mathurin 1111 |
| 10 | SSR International Airport | +230 603 3030, +230 637 3266 | - | SSR International Airport, Plaisance, Plaine Magnien |
| 11 | Paris - Office | 0890 710 315 | reservations_mru [at] airmauritius [dot] com | Air Mauritius, France, Paris |
| 12 | Paris - Cargo Office | - | cargofrance [at] airmauritius [dot] com | 10 Rue du Pavé, Paris-CDG, Cargo Zone de Fret 5, Bâtiment France Handling |
| 13 | Australia - General Queries | (02) 9253 5845 | reservations_mru [at] airmauritius [dot] com | Air Mauritius, Perth |
| 14 | Australia - Cargo Office | +618 9277 2347 | - | MCH Aviation Holding, L1, 24 Affleck Rd, Perth Intl Airport WA 6105 |
| 15 | Austria - GSA Office | +43 80010232203 | airmauritius [at] apg-ga [dot] at | Opernring 1 / Top E-439, Vienna A-1010 |
| 16 | Azerbaijan - Aviareps | - | mksales [dot] kazakhstan [at] aviareps [dot] com | Globus Center, Jafar Jabbarli St. 609, Baku 1065 |
| 17 | Bangladesh - GSA Renaissance Aviation | +88 02 9890378, +88 02 9883374 | gsabangladesh [at] airmauritius [dot] com | Batiment Landmark, 12-14 Gulshan North C/A, Dhaka 1212 |
| 18 | Bangladesh - M&C Aviation Cargo Office | +88 02 48812830 | reservations [dot] dac [at] mncaviation [dot] aero | Hassan Center, 9th Floor, House 58B, Road 131, Gulshan-1, Dhaka 1212 |
| 19 | Belgium - GSA Office | +32 2 712 64 40 | airmauritius [at] apg-belux [dot] be | Bosstraat 13, Zaventem Brussels B-1930 |
| 20 | Belgium - Euro Cargo Aviation | +32 2 255 20 90 | sales [dot] bru [at] eurocargoaviation [dot] com | Bedrijvenzone Machelen Cargo 706, Unit 718, Box 70, B-1830 Machelen |
| 21 | Canada - GSA Office | 001-800-985-4997 | gsacanada [at] airmauritius [dot] com , helpdesk [dot] ca [at] apg-ga [dot] com |
APG Canada, 1200 Avenue West 73rd, Suite 1100, Vancouver BC V6P 6G5 |
| 22 | Canada - Exp-Air Cargo Office | +1-514-874-1851 | bookings [at] expaircargo [dot] com , quotes [at] expaircargo [dot] com |
Head Office - Montréal, 201 boul. Ducharme, bureau 203, Ste-Thérèse, Québec J7E 2G1 |
| 23 | GSA Office - Tam Wing Kun (Shanghai) | (86) 21 63410672 | shamkpax [at] tam [dot] group | Suite 2208, China Merchant Building, 161 Lu Jia Zui Dong Road, Pudong District, Shanghai 200120, PR China |
| 24 | GSA Office - Tam Wing Kun (Beijing) | (86) 10 85655904 | bjsmkpax [at] tam [dot] group | Room 801, Tower A New World Centre Office, 3 Chong Wen Men Wai Street, Dongcheng District, Beijing 100062, PR China |
| 25 | GSA Office - Tam Wing Kun (Guangzhou) | (86) 20 38319759 | canmkpax [at] tam [dot] group | Suite 1007B, Taikoo Hui Tower 1, 385 Tianhe Road, Tianhe District, Guangzhou 510620, PR China |
| 26 | Cargo Office - Air Logistics (CAN, Guangzhou) | +86 20 8329 9781 | canmkcargo [at] airlogisticsgroup [dot] com | Rm 22D Annex Tower, Guangdong International Plaza, 339 Huanshi Road East, Yuexiu District, Guangzhou, China |
| 27 | Cargo Office - Air Logistics (CTU, Chengdu) | +86 18161239200 | ctumkcargo [at] airlogisticsgroup [dot] com | Room 5A05, Building T3, Maikong Space International Center, Wuhou District, Chengdu, Sichuan |
| 28 | Cargo Office - Air Logistics (PEK, Beijing) | +8610 83496373 | pekmkcargo [at] airlogisticsgroup [dot] com | Room C904 Hangcheng Building, Shunping Road 580, Shunyi District, Beijing, China |
| 29 | Cargo Office - Air Logistics (PVG, Shanghai) | +86 21 6149 2526 | pvgmkcargo [at] airlogisticsgroup [dot] com | Room 3616, Zhongyi Building, No.580 West Nanjing Road, Jing'an District, Shanghai, China |
| 30 | Cargo Office - Moroni, Comoros | (269) 733 144, (269) 733 145 | ario [dot] comores [at] snpt [dot] km | Ario Comores Quartier Oasis R.F.I Des Comores, Moroni 1285, Comoros |
| 31 | Aviareps - Croatia | - | salesmk [dot] croatia [at] aviareps [dot] com , reservations-resmk [dot] croatia [at] aviareps [dot] com |
Savska cesta 41, HR-10000 Zagreb, Croatia |
| 32 | Aviareps - Czech Republic / Slovakia | - | mkres [dot] czsk [at] aviareps [dot] com , mksales [dot] czsk [at] aviareps [dot] com | Václavské nám. 802/56, Praha 1, 11000, Czech Republic |
| 33 | Cargo Office - Prague (Kales Airline Services) | (420) 2 2011 5510, (420) 2 2011 6521 | info [dot] prg [at] kales [dot] com | Aviaticka 12/1040, Praha 6, Prague 16008, Czech Republic |
| 34 | Aviareps - Denmark | - | mkres [dot] nordics [at] aviareps [dot] com , mksales [dot] denmark [at] avaiareps [dot] com | Vester Farimagsgade 1, Copenhagen 2100, Denmark |
| 35 | Cargo Office - Denmark (Network Airline Services) | +45 32454200 | bll [at] network-airline [dot] com | Kloevermarken 120, Billund DK-7190, Denmark |
| 36 | Danemark Office | 33 (0) 1 44 51 15 58 | agenceparmk [at] airmauritius [dot] com , mkeurope [at] airmauritius [dot] com |
49 Avenue Hoche, Paris 75008, France |
| 37 | Aviareps - Estonia | - | airmauritius [dot] baltics [at] aviareps [dot] com | Katusepapi 6, Tallinn 11412, Estonia |
| 38 | Ethiopia - Izatco Trading Co. | 654 446, 654 319, 654 668 | - | P.O. Box 406, Addis Ababa, Ethiopia |
| 39 | Aviareps - Finland | - | mksales [dot] finland [at] aviareps [dot] com | Mannerheimintie, Luna House, Helsinki 100, Finland |
| 40 | Cargo Office - Finland (Kales Airline Service Oy) | +358 9870 0350 | info [dot] hel [at] kales [dot] com | Ayritie 12C, 5th Floor, 01510 Vantaa, Finland |
| 41 | Aviareps AG - Germany (Sales & Marketing) | +49 (0) 69 770 673 089 | salesmk [dot] germany [at] aviareps [dot] com | Kaiserstrae 77, 60329 Frankfurt, Germany |
| 42 | Aviareps AG - Germany (Reservation & Ticketing) | +49 (0) 69 770 673 090 | airmauritius [dot] germany [at] aviareps [dot] com | Kaiserstrae 77, 60329 Frankfurt, Germany |
| 43 | Cargo Office - Vietnam (United Agency Express Co. Ltd) | (+84) 28 39487423 | mk-reservation [at] united-aexpress [dot] com | Unit 07-01, Ha Do Airport Building, 02 Hong Ha St, Tan Binh Dist, Ho Chi Minh City, Vietnam |
| 44 | Vietnam - GSA Office | +848 3838 6918, +848 3838 9025 | gsavietnam [at] airmauritius [dot] com | 62 Nguyen Cu Trinh Str, Ho Chi Minh City, Vietnam |
| 45 | USA - Miami Office | 800-380-6541 | - | 7950 NW 53rd Street, Suite 333, Doral, Miami FL 33166 |
| 46 | USA - New York Office | 1-800-380-6541 | gsaunitedstates [at] airmauritius [dot] com | 1120 Avenue of the Americas, Suite 4108, New York NY 10036 |
| 47 | USA - APG GSA Office | 001-800-380-6541 | usa [at] apg-ga [dot] us | APG USA, 1120 Avenue of the Americas, Suite 4108, New York NY 10036 |
| 48 | Cargo Office - Houston (ATC Aviation Services AG) | +1 (281) 869 8021, +1 (281) 869 8028 | - | 19115 Lee Road, Suite 227, IAH Intercontinental Airport, Houston TX 77338 |
| For more information regarding Global Offices . | ||||
Comments
Printing of boarding pass
I have checked in through we portal and received my boarding passes through email. Is it mandatory to print the boarding passes or I can get it from the counter/kiosk at the airport.