Akasa Airline Customer Care No. 9606 11 21 31

Organization: 
All India Number(s): 
  • 9606 11 21 31 (For Contact Support, 24/7)

IVRS Menu

  • Press 1: For domestic travel
    • Press 1: For customer care.
    • Press 2: For agency care.
    • Press 3: For pet booking.
  • Press 2: For international travel
    • Press 1: For customer care.
    • Press 2: For agency care.

Email

  • info [at] akasaair [dot] com (For General Query)

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Important Links

Lost / Damaged / Delayed Baggage

  • For any query/complaint related to lost / damaged / delayed baggage, then you can contact to the customer support.
  • If your baggage is lost or delayed more than 96 hours in domestic flights, then you will get a compensation of ₹22,000 (or equivalent currency) per baggage.
  • If your baggage is lost or delayed more than 96 hours in international flights, then you will get a compensation of ₹70,000 (or equivalent currency) per baggage.
  • If your baggage is mishandled, then you can fill this Form .
  • For more information Please Read .

Global Contact Details

Sr No. Country Contact No. Timing Address
1 Qatar +974-44227373, +974-44227372 8 am to 10 pm D Ring road , Al Andalus Compound , Doha1
2 Jeddah +966-920019077 9 am to 6 pm Ground Floor, Serafi Mega Mall, Tahlia Street,
Al Faisaliyyah District, P O Box 54777, Jeddah
21524, Saudi Arabia
3 Riyadh +011-4538178 9 am to 6 pm Jarir Street, Al Malaz District. Opposite Intercity
Hotel, Riyadh 12831, Saudi Arabia
4 UAE + 971 6 523 2019
Email: Auh [dot] reservations [at] akasaair [dot] com
9 am to 6 pm -
5 Kuwait +965- 220 222 19 9 am to 6 pm (Except Friday) Sanabel Tower, Mezzanine 1, Jaber Al-Mubarak
Street, Sharq, Kuwait

For Complaint

  • For any queries related to complaint, then you can contact at the details given below:
    Sr No. Designation Email
    1 Nodal Officer nodalofficer [at] akasaair [dot] com
    2 Appellate Authority appellateauthority [at] akasaair [dot] com

Other Contact Details

Sr No. Service Contact Details
1 Cargo Service cargoinfo [at] akasaair [dot] com
2 For pet booking and travel related queries pets [at] akasaair [dot] com
3 For domestic or international holiday package 022-48964900
Email: akasaholidays [at] akasaair [dot] com

Corporate Office

Urmi Estate, Tower A,
12th Floor 95, Ganpatrao
Kadam Marg, Lower Parel
(W), Mumbai 400013.

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