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Medi Assist TPA Customer Care No. 1800 208 9449
Updated on Wednesday, 3 June 2026 - 3:03pm
Email
Organization:
Medi Assist Insurance TPA Toll free Number(s):
- 1800 208 9449 (For Customer Support)
- 1800 419 9493 (For Senior Citizen Support)
All India Number(s):
- 0120-693 7372 (For General Helpline)
- 70266 69449 (For WhatsApp Support)
Website:
Official Website
iOS App:
MAven - Borderless Benefits
Android App:
MAven - Borderless Benefits IVRS Menu:
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- info [at] mediassist [dot] in (For General Query)
- seniorcitizencell [at] mediassist [dot] in (For Senior Citizen Support)
- cashless [at] mediassist [dot] in (For Cashless Hospitalization Request)
Important Links
For Claim
- For any query related to claim, you can contact to the Customer Support Center at the details given below:
Contact No.: 18002089449, 18004199493 (For Senior Citizen Support), 0120-6937324 (For Claim Intimation)
Email: info [at] mediassist [dot] in , seniorcitizencell [at] mediassist [dot] in
Address: Tower D, 4th Floor, IBC Knowledge
Park, 4/1 Bannerghatta Road,
Bangalore - 560 029 - You can also visit Claim Receiving Centers at the details given below:
Sr. No. City Address 1 Bangalore 58/1A, Singhasandra Village, Hosur Main Road, Begur Hobli, Bangalore South Taluk, Karnataka - 560 068 2 Mumbai Gala No 16, Mehta Industrial Estate, Chakala, Andheri Kurla Road, Andheri East, Mumbai - 400 093 - You can also fill this Intimate Claim Form or download Claim Forms .
Branch Locations
| Sr. No. | City | Address |
|---|---|---|
| 1 | Bangalore | Tower D, 4th Floor, IBC Knowledge Park, 4/1 Bannerghatta Road, Bangalore - 560 029 |
| 2 | Ahmedabad | #602 & 603, 6th floor, Rembrandt Building, Opp. Associated Petrol Pump, C G Road, Ellisbridge, Ahmedabad, Gujarat - 380 006 |
| 3 | Bhubaneswar | Plot No 700, 3rd Floor, Saheed Nagar, Bhubaneswar, Odisha - 751 007 |
| 4 | Chandigarh | SCO 39, 1st Floor, Sector 26, Madhya Marg, Chandigarh - 160 019 |
| 5 | Chennai | 2nd Floor, RWD Atlantis Building, 24, Nelson Manickam Road, Opp. Shobhan Babu Statue, Aminjikarai, Chennai - 600 029 |
| 6 | Cochin | No.61/595, Sabu & Cyprian Building, Ground Floor, R Madhavan Nair Road, Ravipuram, Ernakulam – 682 016 |
| 7 | Coimbatore | 3rd Floor, INDSIL House, T.V. Samy Road (West), R.S. Puram, Coimbatore, Tamil Nadu - 641 002 |
| 8 | Goa | Office No.209, 2nd Floor, Gera's Imperium Green Next Jairam Complex, Mala, Panaji - 403 001 |
| 9 | Guwahati | 6th floor, Fort Building, Ulubari, Kachari Basti, GS Road, Guwahati, Assam - 781 107 |
| 10 | Hubballi | Varsha Complex, 2nd Floor, Behind Bhavani Arcade, Opp Basava Vana, Near Old Bus Stand, Hubli - 580 029 |
| 11 | Hyderabad | 2nd floor, Block No.3, White House, Begumpet, Khairatabad Village, Hyderabad, Telangana - 500 016 |
| 12 | Indore | 502, 5th Floor Commerce House, 7 Race Course Road, Indore - 452 001 |
| 13 | Jamshedpur | C E B Complex, Telco Colony, P.S. Telco, Dist. East Singhbhum, Jamshedpur, Jharkhand - 831 010 |
| 14 | Kolhapur | No.323K/KH. Revolution Building, Shop No.4, Lower Ground Floor, 'E' Ward Near Anugraha Hotel, Station Road, Kolharapur, Maharashtra - 416 003 |
| 15 | Kolkata | #25, Thapar House, 7th, 8th & 9th floor, Brabourne Road, Kolkata - 700 001 |
| 16 | Lucknow | 807, 8th Floor, Cyber Height Building, Vibhuti Khand, Near Indira Gandhi, Pratishtan, Gomti Nagar, Lucknow, Uttar Pradesh - 226 010 |
| 17 | Madurai | No.20/2, 1st Floor, Ponmeni Narayanan Street, Opp to Grace Public School, S.S.Colony, Madurai - 625016 |
| 18 | Mangalore | Medi Assist Insurance TPA Pvt. Ltd. City Light building, 3rd floor, Opp Hotel Roopa, Balmatta road, Mangalore - 575001 |
| 19 | Mumbai | 4th Floor, AARPEE Chambers, Shagbaug, Off Andheri-Kurla Road, Next to Times Square, Marol, Andheri East, Mumbai - 400 059 |
| 20 | Nagpur | No.6, ground floor, Wardha Rd, Ajni Square, Ramakrishna Nagar, Vivekanand Nagar, Nagpur, Maharashtra - 440 015 |
| 21 | Nashik | No.13, 1st Floor, Kapadia Commercial Complex, Opp. Janalaxmi Bank (H.O), Old Agra Road, Nashik, Maharashtra - 422 002 |
| 22 | Noida | 1st Floor, G M Tower, D-7, Sector-3, Noida - 201 301 |
| 23 | Patna | #102, 1st floor, O P Complex, Near Bandhan Bank, Kurji, Patna - 800010 |
| 24 | Pune | 1st Floor, C Wing, Manikchand ICON Building, Dhole Patil Road, Pune - 411 001 |
| 25 | Raipur | 3rd Floor, Taunk Business Tower, Karnataka bank building, near fafadih chowk, jail road, Raipur, Chattisgarh - 492 001 |
| 26 | Ranchi | No.402, 4th Floor, Sethi Corporate, P P Compound Main Road, Near Sujata Chowk, Ranchi, Jharkhand - 834 001 |
| 27 | Siliguri | 2nd Floor, No.96, Ashram, Nazrul Sarani, Siliguri - 734 001 |
| 28 | Surat | 205, 3rd Floor, Shhlok business center, Udhana darwaja cross road, B/S Apple hospital, Aman Nagar, Surat, Gujarat - 395 002 |
| 29 | Thrissur | #36/1708 (Old No.25/1502/6), 3rd Floor, Trichur Trade Center, Kuruppam Road, Thrissur, Kerala - 680 001 |
| 30 | Vadodara | 701/702, Iscon Atria 2, Besides Isckon Heights Opp. Yash Complex, Gotri, Vadodara - 390 021. |
| 31 | Visakhapatnam | D.No: 48-9-19/16, D-3 & D-4, 4th Floor, Pawan Tower, Dwarakanagar, 1st Lane, Visakhapatanam - 530 016 |
For Complaint
Level 1:
- For any query/complaint, you can contact via mail at grievance [at] mediassist [dot] in .
Level 2:
- If your query is not resolved, then you can contact to the Insurance Partners at the details given below:
Level 3:
- If your query is still not resolved and you are not satisfied, then you can lodge your complaint online through:
Registered/Corporate Office
Medi Assist TPA
Tower D, 4th Floor,
IBC Knowledge Park,
4/1 Bannerghatta Road,
Bangalore - 560 029
