Zuno General Insurance Customer Care No. 1800 12000

Organization:

hizuno.com

Toll free Number(s):

1800 12000 (For Customer Support)

All India Number(s):

022-423 12000 (For Contact Support)
022-423 12001 (For Senior Citizen Helpline)

Website:

Official website

iOS App:

Zuno General Insurance

Android App:

Zuno General Insurance

IVRS Menu: 1800 12000

Press 1: For Health Claim
Press 2: To Speak to the Care Manager

After pressing any above number call will be transfer to the Customer Care Executive

Email

support [at] hizuno [dot] com (For Customer Care)
seniorcitizen [at] hizuno [dot] com (For Senior Citizen Queries)

Important Links

Branch Offices

Sr No.	City	Contact No.	Address (Zuno General Insurance Ltd.)
1	Ahmedabad	8976724840	906, 907 & 908, 9^th Floor, Krupal Pathshala, Shivranjini Cross Road, Satellite, Ahmedabad - 380015, Gujarat, India
2	Bangalore	8976724842	Kamala Arcade, 1^st Floor, New No. 71 (Old No. 88/A), 26^th Main, 37^th B Cross, Jayanagar, 9^th Block, Bangalore - 560069
3	Chennai	8976828811	Florida Towers, 1^st Floor, 138/30, Nelson Manickam Road, Chennai - 600029
4	Delhi	8976724841	Flat Nos. 701, 703, 705, 707 & 709, Antariksh Bhavan, 22 K.G. Marg, New Delhi - 110001
5	Goa	-	607, Gera Imperium Star, EDC Plot 43 & 44, Patto, Panaji, Goa - 403001
6	Hyderabad	8976724843	#201, 2^nd Floor, 7-1-59/2 & 59/6, Mandhana Towers, Ameerpet, Hyderabad - 500016, Telangana
7	Kolkata	9038003037	Gooptu Court, 1^st Floor, 7A/1A Middleton Street, Kolkata - 700071
8	Pune	9028056159	507, Deron Heights, 270/1/23, Baner, Pune - 411045

Claim Process

For any query related to claim, you can contact at 180012000 or mail at support [at] hizuno [dot] com .
For more information related to claim process please read or visit Hospital Locator And Garrage Network .

TPA Details For Claim Process

Sr No.	TPA Name	Email	Address
1	Zuno General Insurance Ltd	support [at] hizuno [dot] com	5^th Floor Tower 3 Wing B Kohinoor City Mall, Kohinoor City, Kirol Rd, Premier Residencies, Kurla, Mumbai 400070
2	Paramount Health Services and Insurance TPA Private Limited	nayan [dot] shah [at] paramounttpa [dot] com	A-442, Road No. 28, Ramnagar, Wagle Industrial Estate, Thane West - 400604Volo Health Insurance TPA Pvt. Ltd
3	Assist America Emergency Medical Services (India) Pvt. Ltd.	sandeep [at] assistamerica [dot] com	#509, 5^th Floor, Filix Towers, Opp. Asian Paints , LBS Marg, Bhandup-West, Mumbai - 400078
4	Vidal Health Insurance TPA Private Limited	rs [at] vidalhealth [dot] com	1^st Floor Tower 2, SJR I Park, EPIP Zone, Whitefield, Opp. Sathya Sai Hospital, Bangalore - 560066
5	Family Health Plan Insurance TPA Limited	karunakar_t [at] fhpl [dot] net	No 8-2-269/A/2-1 to 6, 2^nd floor, Srinilaya Cyber Spazio, RoadNo 2, Banjara Hills, Hyderabad - 500034
6	Health India Insurance TPA Services Pvt Ltd	mitulvora [at] healthindiatpa [dot] com	4^th Floor, Neelkanth Corporate It Park, 406 to 412, Kirol Rd, Vidyavihar West, Mumbai - 400086
7	Medi Assist Insurance TPA Private Limited	satish [dot] gidugu [at] mediassist [dot] in	Tower - D, 4^th Floor, IBC Knowledge Park, 4/1, Bannerghatta Main Road,Bengaluru - 560029
8	Ericson Insurance TPA Pvt. Ltd	krishna [at] ericsontpa [dot] com	11/C, Corporate Park, 2^nd floor,S.T.Chembur Mumbai - 400071
9	MDIndia Health Insurance TPA Pvt. Ltd	skarandikar [at] mdindia [dot] com	S. No. 46/1, E-space, A-2 Building, 3^rd floor,Pune Nagar Road,Vadgaonsheri,Pune - 411014
10	Good Health Insurance TPA Limited	mskcharan [at] ghpltpa [dot] com	Suit No 403-406A, 4^th Floor,Ashoka My Home Chambers,Sardar Patel Road,H Hyderabad - 500003
11	Park Mediclaim Insurance TPA Pvt. Ltd	anuragbhatnagar [at] parkmediclaim [dot] co [dot] in	702,Vikrant Tower,Rajendra Place New Delhi-110008
12	Volo Health Insurance TPA Pvt. Ltd	pgarg [at] volohealthtpa [dot] com	Unit no.902A,Sumer Plaza Marol Maroshi Road Marol Andheri East,Mumbai - 400059
13	Inhouse Claims Process at Zuno General Insurance Ltd	support [at] hizuno [dot] com	5^th Floor Tower 3 Wing B Kohinoor City Mall, Kohinoor City, Kirol Rd, Premier Residencies, Kurla, Mumbai 400070

For Complaint

Level 1:

For any query/complaint, you can contact at 180012000, 022-42312000 or mail at support [at] hizuno [dot] com .
Your query will be resolved within 14 working days.

Level 2:

If your query is not resolved, then you can also contact at the details mentioned below:

Sr No.	Designation/Department	Contact No.	Email
1	Grievance Cell	1800120216216	grievance [at] hizuno [dot] com
2	Grievance Redressal Officer	022-42312022	grievanceofficer [at] hizuno [dot] com

Your query will be resolved within 7 working days.

Level 3:

If your are still not satisfied, then you can lodge your complaint online through Bima Bharosa or through Insurance Regulatory and Development Authority of India (IRDAI) .
Your query will be resolved within 30 working days.
You can also lodge your complaint online through Council for Insurance Ombudsmen (CIO) or visit CIO Centres .

Download Forms

Registered/Corporate Office

Zuno General Insurance Ltd.
2^nd Floor, Tower 3, Wing B, Kohinoor City Mall,
Kohinoor City, Kirol Road, Kurla (West) Mumbai City MH 400070
Contact No.: 022-40094400