Airtel Customer Care Number 121

Organization: 
Toll free Number(s): 
  • 121 (Query/Request Helpline No.)
  • 198(Complaint Helpline No.)
  • 1800 103 1111 (Mobile Number Portability)
All India Number(s): 
  • 012-4444 8080 (North)
  • 033-4444 8080 (East)
  • 020 4444 8080 (West)
  • 080-4444 8080 (South)
  • 9933012345(For Postpaid In case calling from any other number)
  • 9933099330(For Prepaid In case calling from any other number)
  • 9810198101 (For Prepaid in case calling from any other number)

Email

business [at] in [dot] airtel [dot] com
121 [at] airtel [dot] com

SMS

  • SMS "START <Option>" or "START <Option>, <Option>" to register your preference for
    receiving selective categories of promotional SMS', to 1909. (see below for Preference Options)
  • In case you want to stop all promotions, SMS "START 0" to 1909.
  • Or you could register via our dedicated IVR at 1909, from you airtel mobile or landline phone

Important Links

Airtel Mobile All India Nodal Officer List

Circle contact Email Address
Chennai 9952434865 nodalofficer [dot] tn [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
AP and Telangana 9959334865 Nodalofficer [dot] andhra [at] in [dot] airtel [dot] com Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016
Assam 9957134865 nodalofficer [dot] nesa [at] in [dot] airtel [dot] com Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati - 781022
Haryana 9996034865 nodalofficer [dot] har [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana

Kerala 9995834865 nodalofficer [dot] ker [at] in [dot] airtel [dot] com Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala
Orissa 9937449253 nodalofficer [dot] orissa [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha
Maharashtra and Goa 9987234865 nodalofficer [dot] mah [at] in [dot] airtel [dot] com Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014
Mumbai 9987234865 nodalofficer [dot] mumbai [at] in [dot] airtel [dot] com Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai - 400064 , Maharashtra
Tamil Nadu 9952434865 nodalofficer [dot] tn [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
UP East 9935334865 nodalofficer [dot] upe [at] in [dot] airtel [dot] com Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
UP West and Uttarakhand 9897534865 nodalofficer [dot] upw [at] in [dot] airtel [dot] com Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh
Kolkata 9831234865 nodalofficer [dot] wb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
Bihar and Jharkhand 9934334865 nodalofficer [dot] bih [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India
Delhi NCR 9818334865 nodalofficer [dot] del [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015
Gujarat 7490034865 nodalofficer [dot] guj [at] in [dot] airtel [dot] com Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054
Himachal Pradesh 9805034865 nodalofficer [dot] hp [at] in [dot] airtel [dot] com Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009
Jammu and Kashmir 9797334865 nodalofficer [dot] jk [at] in [dot] airtel [dot] com Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012
Karnataka 9972534865 nodalofficer [dot] kk [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore - 560029
MP and Chattisgarh 9893134865 nodalofficer [dot] mpcg [at] in [dot] airtel [dot] com Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh
North East 9612034865 nodalofficer [dot] nesa [at] in [dot] airtel [dot] com Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003
West Bengal 9831234865 nodalofficer [dot] wb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
Punjab 9878434865 nodalofficer [dot] pb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101
Rajasthan 9928034865 nodalofficer [dot] raj [at] in [dot] airtel [dot] com Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan

Airtel Mobile All India Appellate Authority List

Circle Officer Name Phone No. Email Address
Bihar and Jharkhand Mr. Ashish Agrawal 9934844866 appellate [dot] bihar [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India
AP and Telangana Ms. Manjula Menon 9959444865 appellate [dot] andhra [at] in [dot] airtel [dot] com Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016
Assam Ms. Mayuri Bharali 9957599118 appellate [dot] nesa [at] in [dot] airtel [dot] com Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati - 781022
Haryana Mr. Pankaj Mahajan 9729044865 appellate [dot] har [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana
Jammu and Kashmir Mr. Ankur Arora 9797344865 appellate [dot] jk [at] in [dot] airtel [dot] com Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012
Karnataka Mr. Pandian M 9972544865 appellate [dot] kk [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore - 560029
Kerala Mr. Jayan Menon 9995844865 appellate [dot] ker [at] in [dot] airtel [dot] com Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala
MP and Chattisgarh Mr. Devendra Jain 9981544865 appellate [dot] mpcg [at] in [dot] airtel [dot] com Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh
Mumbai Mr. Manish Jain 9987244865 appellate [dot] mumbai [at] in [dot] airtel [dot] com Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai - 400064 , Maharashtra
North East Ms. Chandamita Sarma 9612906264 appellate [dot] nesa [at] in [dot] airtel [dot] com Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003
Orissa Mr. Bipul Chatterjee 9937044865 appellate [dot] orissa [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha
Tamil Nadu Mr. Sureshkumar B 9940644865 appellate [dot] tn [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
Chennai Mr. Sureshkumar B 9940644865 appellate [dot] tn [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
Delhi NCR Mr. Manish Kumar 9958444865 appellate [dot] del [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015
Gujarat Mr. Abhishek Sharma 9724544865 appellate [dot] guj [at] in [dot] airtel [dot] com Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054
Himachal Pradesh Mr. Mahender Singh 9805044865 appellate [dot] hp [at] in [dot] airtel [dot] com Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009
Kolkata Mr. Priyawrat Chauhan 9831844865 appellate [dot] wb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
Maharashtra and Goa Ms. Riju Suji 9987244865 appellate [dot] mah [at] in [dot] airtel [dot] com Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014
Punjab Mr. Khushwinder Singh 9878444865 appellate [dot] pb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101
Rajasthan Mr. Anoop Verma 9928944865 appellate [dot] raj [at] in [dot] airtel [dot] com Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan
UP East Mr. Prashant Gambhir 9794544865 appellate [dot] upe [at] in [dot] airtel [dot] com Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
UP West and Uttarakhand Mr. Prashant Gambhir 9997444865 appellate [dot] upw [at] in [dot] airtel [dot] com Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh
West Bengal Mr. Mithun Chowdhurie 9831844865 appellate [dot] wb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal

Airtel Fixedline/Broadband and Fixed Line Nodal Officer List

Service Area of Phone No. E-Mail Address Office Address

Andhra Pradesh

040-40000294

nodal [dot] southabts [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016

Delhi NCR

011-41614777

nodal [dot] ncr [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015

Gujarat

079-40020142

nodal [dot] west [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054

Haryana

0180-4035835

nodal [dot] haryana [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , Haryana

Karnataka

080-41115338

nodal [dot] southabts [at] in [dot] airtel [dot] com

Bharti Airtel Limited, 55, Divyasree Towers, Bannerghatta Road, Bangalore - 560029

Kerala

0484-4010086

nodal [dot] southabts [at] in [dot] airtel [dot] com

Bharti Airtel Limited, N H Bypass Kundanoor Jn, Maradu P O Kochi - 682034, Kerala

Kolkata

033-40016725

nodal [dot] kolkata [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal

Madhya Pradesh & Chhatisgarh

0755-4200460

nodal [dot] central [at] in [dot] airtel [dot] com

Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh

Maharashtra

020-40031234

nodal [dot] west [at] in [dot] airtel [dot] com

Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014

Mumbai

022-40030142

nodal [dot] west [at] in [dot] airtel [dot] com

Bharti Airtel Limited, 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai - 400064, Maharashtra

Punjab

0172-4600765

nodal [dot] punjab [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh - 160101

Rajasthan

0141-4037338

nodal [dot] rajasthan [at] in [dot] airtel [dot] com

Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan

Tamil Nadu

044-42100356

nodal [dot] southabts [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Oceanic Towers, 8th Floor, 101 Santhome High Road, Chennai - 600028

Uttar Pradesh East

0522-4007499

nodal [dot] upeast [at] in [dot] airtel [dot] com

Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010

Uttar Pradesh West

0121-4007499

nodal [dot] upwest [at] in [dot] airtel [dot] com

Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh

Airtel FixedLine / Broadband Appellate Authority List (All India)

Service Area Name Email Phone Address
Andhra Pradesh Ms. Manjula Menon appellate [dot] southabts [at] in [dot] airtel [dot] com 040-40000222 Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016
Delhi & National Capital Region Mr. Manish Kumar appellate [dot] ncr [at] in [dot] airtel [dot] com 011-41614690 Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015
Gujarat Mr. Abhishek Sharma appellate [dot] west [at] in [dot] airtel [dot] com 079-40020143 Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054
Haryana Mr. Pankaj Mahajan appellate [dot] haryana [at] in [dot] airtel [dot] com 0180-4600150 Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , Haryana
Karnataka Mr. Pandian M appellate [dot] southabts [at] in [dot] airtel [dot] com 080-41115201 Bharti Airtel Limited, 55, Divyasree Towers, Bannerghatta Road, Bangalore - 560029
Kerala Mr. Jayan Menon appellate [dot] southabts [at] in [dot] airtel [dot] com 0484-4015201 Bharti Airtel Limited, N H Bypass Kundanoor Jn, Maradu P O Kochi - 682034, Kerala
Kolkata Mr. Priyawrat Chauhan appellate [dot] kolkata [at] in [dot] airtel [dot] com 033-40016676 Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
Madhya Pradesh & Chhatisgarh Mr. Devendra Jain appellate [dot] central [at] in [dot] airtel [dot] com 0755-4221100 Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh
Maharashtra Ms. Riju Suji appellate [dot] west [at] in [dot] airtel [dot] com 020-40031233 Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014
Mumbai Mr. Manish Jain appellate [dot] west [at] in [dot] airtel [dot] com 022-40030143 Bharti Airtel Limited, 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai - 400064, Maharashtra
Punjab Mr. Jaswinder Singh appellate [dot] punjab [at] in [dot] airtel [dot] com 0172-4600150 Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh - 160101
Rajasthan Mr. Anoop Verma appellate [dot] rajasthan [at] in [dot] airtel [dot] com 0141-4034338 Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan
Tamil Nadu /Chennai Mr. Sureshkumar B appellate [dot] southabts [at] in [dot] airtel [dot] com 0141-4034338 Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
Uttar Pradesh East Mr. Prashant Gambhir appellate [dot] upeast [at] in [dot] airtel [dot] com 0522-4600150 Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Uttar Pradesh West Mr. Prashant Gambhir appellate [dot] upwest [at] in [dot] airtel [dot] com 0121-4600150 Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh

Office Address

Bharti Telemedia Limited
Plot No 16,Udhyog Vihar,
Phase IV,
Airtel Center
Gurgaon 122015
Haryana, India

Registered & Corporate Office

Bharti Crescent
1, Nelson Mandela Road, Vasant Kunj, Phase – II
New Delhi – 110 070, India
Tel. No. : 91 11 4666 6100,
Fax No. : 91 11 4666 6411
CIN :L74899DL1995PLC070609

For queries related to shareholding and dividend matters

Karvy Fintech Private Limited
Corporate Registry
Karvy Selenium, Tower- B,
Plot No. 31 & 32,
Financial District,
Nanakramguda,
Serilingampally Mandal,
Hyderabad-500032, India.
Email: einward [dot] ris [at] karvy [dot] com
Toll Free No: 1800-3454-001

For corporate governance, investor grievance
other secretarial related matters

Mr. Pankaj Tewari
Company Secretary
Mr. Rohit Krishan Puri
Deputy Company Secretary and Compliance Officer
Email: compliance [dot] officer [at] bharti [dot] in
Tel. No: 0124 4222222

For queries related to corporate communication matters

Mr. Raza Khan
Head-Group Corporate Communications
Email: corporate [dot] communication [at] bharti [dot] in

For queries related to financial statements & investor relations

Komal Sharan
Head of Investor Relations
Email: ir [at] bharti [dot] in

Officials responsible for determination
and disclosure of Material Events:

Any one of the Managing Director & CEO (India & South Asia) or Chief Financial Officer
or the Company Secretary of the Company jointly with Head – Investor Relations (Authorised
Persons) shall be responsible for determining the materiality and prompt disclosure of an event

  • Gopal Vittal
    Managing Director & CEO (India & South Asia)
    Tel. No: 0124 4222222
    Email: CEO [dot] India [at] airtel [dot] com

  • Badal Bagri
    Chief Financial Officer
    Tel. No: 0124 4222222
    Email: CFO [dot] India [at] airtel [dot] com

  • Pankaj Tewari
    Company Secretary
    Tel. No: 011 46666100
    Email: compliance [dot] officer [at] bharti [dot] in

  • Komal Sharan
    Head – Investor Relations
    Tel. No: 011 46666100
    Email: ir [at] bharti [dot] in

  • Debenture Trustee
    Axis Trustee Services Limited
    Corporate Office: Axis House Bombay Dyeing Mills Compound,
    Pandurang Budhkar Marg Worli,
    Mumbai – 400025, India
    Tel. No: 022 24255215
    Fax. No: 022 24254200
    Email: debenturetrustee [at] axistrustee [dot] com

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Comments

Mobile network problem

Dear sir
My village mei incoming calling/ outgoog callig problembs 5 days se ho rahi hai request hai sir iska solution jald hi nikale

Villge - behil post pagar distt basti up 272123

Network problem

I don't even have signal to make calls. Facing a lot of problem in Surampalem. No internet connection available. If the problem is not resolved i will port my number.

Bal kaj hobe

Problem lawrar kachhei theke jabe

No network

I live in lucknow
My address narayanpuri near R.A.S Acadmi krishna nagar lucknow
Sir
लगभग 2 साल से हमारे क्षेत्र में नेटवर्क की बहुत परेशानी है जिससे ना ही काल की जा सकती है और ना ही नेट चल पता है जिसकी सूचना मैंने कई बार कस्टमर केयर पर सूचना दी लेकिन अब तक कोइ भी सुधार नई हुआ बस यही कह दिया जाता है की हमारी टीम वर्क कर रही है लेकिन कोइ सुधार नई होता है आखिर कब तक कस्टमर्स को यू ही लूटते रहेंगे भगवान से तो डरो नई तो कोइ मरते टाइम पानी भी नई देगा और यू ही लूटते रहो ठीक है ऐसी मौत मिले तुम लोगो को के पूरे शरीर के चिथड़े उड़ जाए तुम लोगो के परिवार को तुमरी लाश भी नसीब ना होI

IMPORTANT AND URGENT - Cut Fiber Optic Cable in BWSSB Drainage P

My home is located in Narayan Nagar, Doddakallsandra, Kankapura Road. Our drainage chamber is overflowing, when we had BWSSB guys check out what is happening. They opened the chamber and found out that you have inserted your fibre optic cable into the drainage pipe..The drainage is getting blocked and overflowing..

How can you put your cable into BWSSB pipe. Completely irresponsible. If you do not remove the cable right away, drainage overflow is going to cause smell, sickness etc. Call me immediately to resolve this unless you want to me create a big issue!!!

Network problem in Village-Yasho,Dist- Madhubani (Bihar)

Dear Sir,
We are sorry to say that Airtel 4G service is not covering in my Village - Yasho, P.S- Basopatti, Dist- Madhubani, Pin- 847225 ( Bihar). We are very disappointed with your services that even we cannot use 2G/ 3G/4G data service in my village and signal strength is also very poor .
We are requesting for immediate action to improve your network .
Airtel supreme authority should take appropriate action because earlier also many times complain has given but there is no action from Airtel Authority .

Regards,
Satyendra Kumar
Village- Yasho P.s- Basopatti
Dist- Madhubani
Pin- 847225 ( Bihar)

Airtel is a big fraud,bad,junk,faltu,zero company.

Hi All,

This is my review comment on Airtel.

Airtel is a big fraud,bad,junk,faltu,zero company. I have been using airtel number more then 365 days +.initially taken the number prepaid & then converted to postpaid. I have been raising the complain for network issue from the starting to till now but those people unable to solve it. as they are non technical junk fellows. don't understand the problem just as a train taking like bullshit. only for this network issue in my bucket till now 250gb data pending.

when i asked it is not possible for you to solve my case please bucket data convert to cash and return me bc's as per your commitment you have not severed me properly in my taken plan. Raised a lot and lot complain but they have been closed all the ticket without consult with customer. they are doing monopoly and junk management. really faltu company junk service junk knowledge people. they really don't know which company they are working??? what they can do what they can't do??? they don't know what is the potential of them :) what competency they have :)

what they are doing? what they are:)

They are not replying the mail intentionally...and call back you intentionally...disconnect service intentionally without confirm from customer....they are talking customer as a time pass...any time call on hold...taking 1 hr just like bull shit work....really they are not doing anything they are time pass mind...with time passing customer...

when you are taking with cc after that also they are not raising the ticket.....completely monopoly fraud always telling lie with customer....really junk people with junk organization...

junk people with junk process with junk management....

they are not giving any chance to customer that he can do the MNP to some others....just like a gunda or daku company company....

741183xxxx mobile number post paid number.

NOTE : simple fundamental thing they don't know taking money from customer, but customer is compromising service from airtel. 1 year i have been compromising so that's why now my pending data is 250gb. this data is present in airtel tank in my name. due to network issue i am unable to use...junk people they don't understand the scenario also...murkha people...

they don't understand anything no technology what is 2g,3g,4g,volte nothing......just time pass with customer...talking like a sales & marketing....value less people ...customer care & supervisor & their supervisor also....all are junk vertical with junk knowledge....applet also junk.....

thanks,
regards

Airtel network is very² slow

It seems a year ago network is very² poor in Churuchandpur.even messages also cannot send. Those who using airtel we so peril about airtel network. Why airtel network is slow?
Instead of airtel jio is better now airtel network is decrees day by day if it is possible we need 4ghight speed

Address verification

Local Airtel services have been calling for address verification and i have received calls from the department that someone will come and so far no one has come and the Airtel service station keeps saying that the verification failed. No One has come to verify... 24/7 at home.

Complaint

Airtel internet speed 4G is extremely slow and calling problems also . worst network .I m using this from a long time and i m facing a lot of internet problems and even i am unable to open any website on browser .

Complaint regarding network issue

I have changed my mobile no before 10 days, i want to purchase idea sim but, the boy who is from airtel company was suggested me for airtel sim, now i m in trouble due to network issue, i have Samsung A50 phone, but the speed of internet is normally 10 kbps which is very slow. I request to all plz change you sim from airtel to another company, because airtel k recharge bhi or k compare me costly hai, or speed bhi nhi.

No customer care numbers

If someone want to connect with them, there is no contact number for another network users. I want broadband connection but cannot connect to airtel as there is no customer care number which i can dial from my jio number

Sim card Registration failed

My document air tel offer sabit ,Hove to registration failed.

Poor network connections.

This is in regards to poor network connection I am getting from Airtel. I had to change my network provider due to this on my phone. I am also getting poor speed on my broadband connection. Please take appropriate steps regarding it. I have already complained regarding this many time with no reply received yet.

Thanks

Internet problem

Before 7&8 I have recharged my prepaid no 597 rupees recharge they work only one day after that its not working i just think I lost my 600 rupees when I was calling on your toll free no hour system say welcome to India biggest and best network airtel what is this your are not best for only your words you can say this all things when you provide a good service and good connectivity of internet so please do something for my problem if you can do

Thanks for the bad internet

Poor network

I am from Gujarat.
I live in vapi.
In my area last 4 days no network connection working properly.
If these type network will their in future. I will port my number.
I already complained in customer care stil didn't got my problem sort..
Still facing same problem.
Today is 5th day no network,no Internet connection

Internet/Data connection problem.

Regret to inform that my mobile internet connectivity is very poor and disappointing,I am located at Aizawl, Mizoram. The matter was taken up several time, but none of the officials are interest to take the necessary action to improve the service.please solve my problem...thank you

network is very slow.

network is very slow.

my data is very slow

This airtel sim is very poor network is very slow net he nhi chalta acche se airtel ka bekkar sim h airtel fake dunga sim ye agar aise chalte rha

Activation of my sim card

Dear Sir / Madam ,

My airtel no - deactivated recently due to non maintaining balance for last 3 months without any information.

I want to activate the same no. So please do the needful. Currently i am out of india this is my primary contact no. So kindly resolve the issue as earlist.

Kind Regard

Shetty

Unnecessary disturbing

Dear sir,
I was an Airtel customer previously with my number 9932....20 and wrote a complaint on 11/07/2011 at 8.14 pm regarding customer service. But at present I am customer of Airtel with another number 967.....85 and not the previous number. But now some of the semi illiterate and primitive/under construction men/women those are accidentally Airtel customers from all over India is calling me as customer care service by seeing that number on screen. Therefore I request you to kindly remove my previous complaint from the screen of this particular site as early as possible.

Pathetic services and exploiting customers

Pathetic customer care services. I asked to stop my broadband coneection as I was leaving town, to my surprise they are sending me bills every month instead. And as I am not Airtel user I cannnot Dail 121 and others numbers just won’t work. To add this prob they also sent me bills for my post paid number which was also pitted few months . I will not a penny till I understand why my requested were not logged properly. This is horrible. The work service ever . Very very disappointed. Will never user Airtel services and will not enocourage anyone to Use it either ....

Unable to make calls

What service are you people providing..
Cannot make a single call
No internet connectivity
For bill payment you guys make 10 calls a day
And what about the problem we are facing

Network

Mera village me Airtel ka network nahi h

Very Bad service and connectivity issues ...............

Regret to inform that the service and the connectivity is very poor and disappointing, now a days never get the calls connected to my number even though I am located at Eranakulam Dist. The matter was taken up several time, but none of the officials are interest to take the necessary action to improve the service.
Past 15 years I was using the service of Airtel including an additional connection, but sorry to say that now I am planning to port the connection to some other service provider due to your worst service.

I don’t know whether you would reply for this also……………….

Network problem

Hey, i am an airtel user. I am using airtel from last 1 year or soo. But from past 2,3 months i am getting network issues. I am an i phone user and i hardly get a single network in my phone when i am at home . I live in amrit puri garhi east of kailash . My network indicator shows no network whenever i enter my house. I wish you will see to my problem. And find a satisfying solution to it . Thank you ! I wish my complaint will not be taken granted .

Sms

Sir
I have sms balance but when i send the sms it shows that the sms was failed to send

No internet for last on all my numbers

Hi

I am a loyal customer of airtel since last 15 years but now i regret that this is the award you get for being loyal.
I have 3 connections, All are on infinity family plan.
Since 3rd of aug, none of the numbers have internet connection, no where in india, tried to swap the sim, but to no avail.tried different phones,changed all the settings.
A service request was opened on 6th but was closed same day, called again on 7th and got the a new service request registered and since then only 3 call backs have been made by airte and everytime the same answer to use a different phone and we will call back in 24 hrs but then no call as per committment.Last call that was made by technical team was on friday and its tuesday today. Everytime i call 121 they say we r escalating it to network team but no one calls back. If i give a missed call on 515, a reply is sent that there is no network complaint registered. If i talk to customer care they say the notes suggest that the site is upgraded and can take upto 3 months but i m unable to understand which site are they reffering to as my numbers are not working anywhere in india so which site are they upgrading. ARE ALL THE SITES UNDER UPGRADATION. A great lie.
Sent so may messages and posted so many times on social media but no help.
I m totally helpless now and please temme whom to call, where to go?
Shall i go to consumer court. Shall i port all my numbers( i am an owner of Lakshmi Rice and gen. mills and have around 180 people working for me, atleast 50% of them are using airtel and will make sure they port from Airtel)
Or if any one can help to resolve the issue, would be waiting for a callback.

Internet problem

Before 7days i port my docomo to airtel and facing big network issue please resolve as soon as possible

Port Problem

Hlw sir maine apna no airtel mai port kraya tha 7 din ho chuke hai usme abhi tak network nhi aaye plzzz help me bcz woh mera personal no tha

about to query for lost sim activation

sir,
i wnt to say that my sim was lost and want activate my sim but sim was registered on another name i want re buy the sim and it want registered boy to activate the sim but it is not possible so there is another way to buy the sim on my name and get authority of that sim to mine

DATA deducted by AIRTEL

Today,I used my data near about data 300mb then I got message by Airtel Your 100% data used. Means my 1100MB loss.
Morning 8.00 TO 8.20 Normally Any buddy how can use 1.4GB DATA. It's not possible,and yesterday night my mobile on Airplane mode and on at 6.45am.
Then I call customer care service 121 and I tell her all but she told me Sir you use 1.4gb data,because show her system.

Deduct my data 1.1GB by AIRTEL without any reason.
Disgusting

Suggestions

Brother please stop data at 11.57pm then start 12.05 or when you want because it not repair their system i lost my data many times then i understand these thing
Now I have not lost my any data

Network slow

Net speed are very very very slow.
Sometime no network available here

Sim Un Activated

Net Speed Very Slow And Second 1 Days Go My Sim Automatically Inactive So I Need Help I Try Call And Mail Nodal And Customer Care But Not Reply Properly Airtel Service Is Very Slow According To 2 Years Ago.

sms not send

plz i recharege in 3 day ago but sms not send

Sim not working

My airtel stop working from yesterday

Bad Networks

Just two weeks ago I bought Airtel sim, I was thinking that Airtel is fastest network here.....
I just recharged an offer of 3 months in it and now i am getting angry because your network is worst network I ever seen...
If there was no change under one month I will Port my sim to other operator and recommend every one not to buy Airtel sim

Network issue

dear sir,
In last 2-3days , I never get the network, and customer care executive also not responding properly on phone line to talk and solve our problems. please do needful regarding this matter on your priority basis.
with best regards- Shalu

My sim not gate tha network

2 day my sim not gate network So please check and clear tha issue

Connect

Dear sir,
I try so many times 121 and 198 more the 30 min but it’s not connected customer care.plz change menu.it loo help us

Balance Katne ke sabandh me

ek 35 rupya kat gaya aur aaj date 24/05/2018 ko 75 rupya kat liya hai . Bina karan vash

Activation of my sim card

Dear Sir / Madam ,

My airtel no - deactivated recently due to non maintaining balance for last 3 months without any information.

I want to activate the same no. So please do the needful. Currently i am out of india this is my primary contact no. So kindly resolve the issue as earlist.

Kind Regards

Vivek

Complaint

I have tried many times to contact customer care, but there is no any contact on phone line to resolve my problem. Please do some action on this. How share my problem with your customer care Centre?
I lost much more time to calling to airtel customer care. If you can't take action on this type of problem, we will port airtel sim to another sim.
My contact number is xxxxxx5579

Thanks and Regards,
Navanath Atpadkar

Your pathetic services

Hi

The most pathetic services I've recieved ever from airtel. And i have made the a mistake to use airtel app to recharge my account. Firstly the app gives me an error at the payment page And then when I recharged for the second time both the transactions went through. And you dont take ownership for it. Lol! Why will I buy a pack for 82 days twice in a span of 30 mins?? And when I call to customer service they tell we dont refund but can extend your validity. Man i want my money back! Not extended validity. After this incident I want to port out asap but Im stuck with you guys with this double validity of my package. And the worst is that the customer support is not helpful. And you dont refund or have option to transfer the additional validity on a seperate num! As a customer what I am supposed to do or go to??
Also customer service tells to send screenshot of error and send. Where the hell on your app or website it is mentioned to click screenshot if error faced so i would have done it.

Only after the damage have been made I am suggested to click screenshot? Who and when are the customers adviced to do this initially?

Also nowhere on the website it is mentioned about it.

I spoke to sandeep dhule the floor supervisor in customer support who was not helpful, very rude and he was interrupting while I was speaking.He was very arrogant and honestly doesnt deserve to be a supervisor or honestly his way of communication is simply not for customer service.

Honestly I have not received any help so far.

Now, what I am looking for is-

No sorries or apologies
I myself am sorry for myself for what happened to me and I dont need your sorry.

I dont want the extended validity and I want my money back in my card as it was a duplicate payment due to your app issue as I dont want be be with you guys amore than 82 days and I dont want to get stuck with this 162 days validity. After this experience I want to port out asap.

Its my hard earned money that I wish to not give you guys anymore and want ot back in my card.

Also went through your website terms and conditions where there is no where mentioned that you dont refund.

Hopeing your help with my refund.

Regards

No Network issue.

Hi,
I am Airtel customer form past 10 years and i was so satisfied with airtel services that i kept using my number on roaming and port it from Airtel Punjab to Airtel Delhi NCR. i didnt even opt for Reliance Jio when it was giving up a lot of discount. but now I think it is time to change the network.
I recently shifted to (La Residentia GH-06 A, Tech Zone - IV, Greater Noida (West), Uttar Pradesh 201306 ). There is literally No service when i took a turn from main road. I tried to complain it to Airtel executives on 12118, but they are simply running away from my issue. and closing my complaint as nothing can be done for that.
In whole locality No one uses Airtel, so u have never heard any network issue from there. either solve this issue or just reply me that this issue can not be resolved so that i can switch to other network.

Rude customer support

Hello, I did call regarding the money deduction now and was told I had activated some supermodel activation. No activation was done from our end. And the tech support was not sure what this service was. They just want to cut the call. They easily give information to Port. My question to Airtel is that
1. Is this your customer service ?? Seriously ???

2. Do you pay these tech support people or not ?? Because they are frustrated and angry. Seems like work done forcefully and not as you have to do it. They should be temporary people you have so they just don't care. Or your managers really bad that they can't handle the agents.

You guys are for the customers and with competition, you should get better. But you guys go back to being worst.

Thumbs up Airtel. Im our of here. I hope you guys read this message and realize at least if not reply back.

Network

Hi sir
In my area very very poor poor poor network
Atleast any calls are not forwarded
And not any calls are incomming
Poor network In airtel
When the network 4G\3G in (your language)
This area how to we will look IPL

ONCE AGAIN POOR POOR NETWORK IN AIRTEL

Local Airtel Guy is not providing broadband conection even after

Hi Sir/Mam,

I paid 6018/-Rs online tx on behalf of a local Airtel guy in my area.
and he promised me to provide broadband connection today itself.
But now he is saying that he has no device available.

This is very pathetic behavior by him , If this was the case he has to told me earlier .
I am attaching my transaction and other details please do the needful in priority.

Network problems

Dear sir
I request you to please take a decision in our area pin-code 382340
Because here are too many network issue of airtel and now this time is too much.
So please take it seriously and make a decision

Network Problem

My internet not connected

plan change

Airtel one of the worst service and fraudulent service ever and i never ever saw anyone like that before

sim getting blocked

From Many Days I Was Getting Prank Calls On My Mobile And I Wanted To Block That Sim Card Instead My Own Got Blocked.Now How Can I Recover All My Information In The Mobile Back.

issue with postpaid to prepaid

Hi All ,
i was relocated to Channasandra in Bangalore Whitefield. last august 2017
I planned to convert my postpaid number to prepaid
, for that i reached the Channasandra(560067) airtel store person . After a long struggle for 4 months finally i got a sim on 6th April 2018.
i got a verification call from airtel customer support on 11th April stating that the number will be converted to prepaid within 2-3 hours and i have to dial 59059
As said the postpaid number got de-activated and nothing happened . prepaid sim was too de-activated without tower in it
restarted the device and tried , no go.
contacted airtel support team from morning 5am today , postpaid team says, number moved to prepaid support.
prepaid team says they don't see any records for my number and i was again informed to go airtel store to check the issue. kindly advise.
Also I raised a complaint that there is no signal in my flat(my apart has 290 flats which is surrounded by some 400 flats)its been an year and they say one word as"ticket still in progress".
my postpaid to prepaid number is 9611XXXXXXX
Kindly help me to get this resolved . its barely hurting me which makes me to feel why i should still use airtel. i still hold 8 post paid number with my family
i promise if no action taken with in 3 hours , all the numbers will be ported to BSNL postpaid .
kindly escalate today and get fixed.

slowest network in india

Airtel is slowest and worst network in india.. please remove the tv ad immediately.. don't try to cheat the public.. I m living in Visakhapatnam where there is no network problem till now.. but recently I ported to Airtel which I think biggest mistake.. slowest signal,calls interrupted, net speed not even 2G its 1G..

Not any response from Airtel

What kind of service is this from Airtel.
I am totally upset and frustrated.
I am trying to reach you by calling on 121 and 1800500XXXX 02244448XXX 020444480XX 0120443380XX 033444480XX from 3 hours I am trying to connect with customer care executive for changing my monthly package in DTH. But no one come in line. Now I think I have to change my operator of DTH and also I will change my 5 Airtel mobile numbers.I think it's right time to say bye to all Airtel services for me. So bye bye Airtel. Service becomes bad.

Non Recharge - Reg

Dear sir/Madam,

I Recharged my number XXX9952242846XXXfor 43 (one month sms pack) and 20 ( Recharge) before one week. My number not getting recharged but amount was deducted with success message. Find the fault and try to rectify my inconvenience. and communicate me through the email if necessery.

Airtel cuts off service to valid prepaid mobile

I got the following SMS on 810599XXXX on 2-16, 3-3, 3-17-2018:

Namaste! As per Govt directive, your Airtel mobile services will be stopped on 18-Mar-18 as your Visa will expire. For continued services pls submit extended visa at any airtel center.

I visited Airtel at Cunningham road Bangalore on 9-Mar-2018. The rep got an OTP & showed me on a computer screen that no verification is required of US citizens. My US passport and Multiple entry Indian Visa expires on 19/12/2027. I have prepaid services for 28 days.

Kindly train your Cunningham Road Bangalore reps to get this problem fixed immediately.

Incorrect plan activation & incorrect billing

This is Fayyaz Nakhawa using an Airtel number - 97250XXX.
As I wanted to travel to Tehran in mth o Dec, was looking for an International roaming pack . Airtel had activated a 2999/- pack but this did not have the desired country. I was assured by the backend team in case of no service area I will not be able to use it there but were ever connectivity is available there should not be a problem. Now after 3 mths i get a bill of 30k and i am being told that there is no service available at all what kind of service is this. Airtel has duped me, completely misguided, false promises made and now due to their blunder why do I suffer this is certainly not at all acceptable. I have been chasing around to get a resolution but no luck at all.

All the time different story and false promises, this is leading no where. I am facing business loss, harassed n tortured constantly for payments. Unable to get a resolution, all Airtel is interested is that i should pay for their mistake.

I strongly oppose this and want an immediate resolution and complete wavier for wrong charges placed.

Signal problem in my Area

We have four Airtel connections in our house. However for the last many months there is a great problem in receiving or making calls as the Airtel signal is not up to the mark.
Everybody complains that they are unable to call us and we gave the same problem in making calls.
This problem in there even when it is showing full tower for Airtel.
Please can somebody advise me what to do?
For us porting out of Airtel seems to be the only option.

Airtel cheaters

None of the complaints here have been paid heed to.

I also purchased a 350 RS pack with 1 GB data per day and it hasn't been working since.

You guys are such sore losers who couldn't compete with GIO so you came up with more fraud schemes and flashy advertisements.

Watch your base vanish just like Aircel.

I am going to use number portability since you obviously can't pay heed.
And I hope all your customers do too

Airtel Cheaters

And thats probably one of the reasons why so many AIRTEL customers are switching to JIO network, as its not just cheaper but the customer care is more efficient. Besides the network is awesome too; the only drawback being that the phone needs to be a 4G phone and natively VOLTE supporting to make calls unless one is comfortable using the Jio voice app

airtel

I have one airtel post paid no.8432XXXX,i am using it since 2 years.i paid monthly 300 rs but the last month airtel send me 5000 bill.i called to customer care ,they told that u use 200 mb extra internet . i just tell them that they send my details but they do not send.i am unble to pay such huge amount. plz help me what should i do?

apply in new sim card

sir,
I lost my mobile and sim card airtel from Bangalore. My number no.9952034548 from Chennai. I request you to approval in moving bangalore. I need to buy new sim card Bangalore in old number 9952034548 fixed. I can give Xerox proof from airtel today. reply soon

Someone replace my sim

To Airtel Ref:my mobile no 9547948053(airtel) Dear Sir/Madam, I regret to infrom you that on 20.07.2014 someone replace my sim only using my name,how it possible? Please do something thanks and regards S.SHEET

Dear Support Team, Internet is not working in my mobile,,,many t

Dear Support Team, Internet is not working in my mobile many times but still the problem persist.I have tried to contact to customer care but unable to contact.Kindly do something for in this regards

my contact no.+919974128081

Airtel landline no.011-43552939 shifting complaint

Dear Sir.
I am Jagdeep Sehgal. I was using Airtel internet connection no. 011-43552939 in delhi. I shifted to new office in the between of month so I was submitted request to Airtel to shift my internet connection so that I can use that in my new office. I can purchase airtel internet connection 6 month Advance rental plan.

The reference no. for airtel fixed-line 01143552939 is 32271582 registered on 03/05/2013.he will shifting by 08/05/2013 but my no. is not shifted. After 8 may airtel representative call me and she is asked me sir I can shifted your no. but I am not give u 6 month advance plan I can give u 999 per month rental plan for this area. I can say i am not agree for this plan and she is asked me OK sir I can give u your old plan but till date my connection is not shifted in my new office.

I don't know my request is automatic generate Cancellation or Shifting.

22/5 33106026.

24/5 33171998.

30/5 33449338.

31/5 33482100.

31/5 33507480

1/06 33533130.

Please suggest what i do for this problem.

--
Thanks and Regards

Jaggdeep Sehgal
+91-9871218839

False balance deduction

I gifted a net pack of Rs.98 from my airtel Bihar number to Airtel Rajasthan number on 26/04/13 about 12:30am But it was not gifted and there was a deduction of Rs.98 from my number. I also complained about this almost 10 times. But there is no step taken only Airtel Bihar customer care say we have transferred the pack contact Airtel rajasthan customer care and when I call rajasthan customer care they say we have not received any pack on your number contact Airtel Bihar customer care. At last I am writing this mail, plzz help me. My Airtel Bihar no:-+9172*****816 & Airtel Rajasthan no:-+9198*****978 (Ported from Idea). Plzz solve my problem.

Unprofessional/ Unethical Approach

I live outside India for last 12 years. I got a call from an mobile no. in INDIA +91 98 10 564145. First i could not understand at all what they were trying to say. After almost 10 min of my request that can you speak in Hindi this girls started talking in Hindi and saying that somebody has an outstanding bill and do you know this person. I said i don't know anybody by that name and in the background i could clearly hear a person telling her """uska baap Hogan””” so I also said yes I am his father tell me. Next a male came online saying my name is R K BHATIA and the said person had not paid his bill so I said what do I have to do with it he says you said you are his father I said yes when one of your employees suggested I said yes. Tomorrow I will say I am brother of Rashtripati will you believe it. I said look I have been living in Dubai for last 12 years and could not believe what he said next. “ Khudh to gotale kar ke wahan bathe ho ab bete ko bhi wahin bulaliya” AIRTEL, World’s largest mobile operator and this is the quality of people and when I told him hold for a sec I am going to record this he hung up. WHAT KIND OF ATTITUDE IS THIS WHAT GHOTALA HAVE I DONE WHICH HE KNOW’S OFF? Can airtel reply me?

my new sim not yet activated

MOST URGENT AND IMPORTANT FOR ME -REQUEST IMMEDIATE ACTION FROM UR END PLEASE

I had purchased a airtel mobile sim which hold a airtel mobile no 9677148775. Even after7 days it has not been activated and i dont know what to do. PLEASE activate immediately. I went for AIRTEL because i am satisfied with the performance and please don't let me down this time. You can contact me in either of the tel. nos given in this letter.

Alternate phone No. : 9677158538

Thanks

V. Giridharan

non activation of my mobile no.9789256612

MOST URGENT AND IMPORTANT FOR ME -REQUEST IMMEDIATE ACTION FROM UR END PLEASE

I had purchased a airtel mobile sim from a dealer in Gandhipuram area of Coimbatore after producing relevant documents for my wife. I hold a airtel mobile no 9840443127. Since she was going out of town i had to activate before diwali to contact me in case of emergency. Even after 3 days it has not been activated and i don not know what todo. PLEASE activate immediately. I went for AIRTEL because i am satisfied with the performance and please don't let me down this time. You can contact me in either of the tel. nos given in this letter.

Thanks

KA Ramakrishnan

Waiver of 2 & half month rental as the connection was not workin

I am using Airtel Broadband with Landline for last 1.6 Yrs now in Mumbai, and also have 6 other Airtel Postpaid Mobile/Broadband connections in my family.

For last 2 & half months my landline was not working, for which i had called customer care department twice in Aug for complaint, but due to their system not working at that time my complaint was not taken then. I had requested the customer support executive to plz update the complaint once their system is up for which they replied they will do it.

I called them again on 12th Sept 2012 asking them for the status of fixing the issue, for which their executive replied that they don't have such complaint in their system & they will take the complaint then & surprisingly i got the message with the complaint no. on 12th Sept 2012. I did a lot of follow up with their customer support team as well as with the escalation managers Jasbeer Kaur & Sushil Kumar for fixing this issue ASAP.

12th Oct 2012, my landline as well as my internet connection got fixed & their technician also came and checked.

All these months i have been paying the rent inspite of my connection not working. This month i did not pay the rent as i got bugged cauz the connection wuz not working for last 2 & half months now. When i called their customer care department & spoke to their escalation manager Mr. Sushil Kumar for waiving of the 2 & half month rent as it wuz not working, Mr Sushil replied that he can only give me waiver from 12th Sept till 12th Oct 2012 & not before that as their is no complaint registered for the same before that, inspite of me calling twice & their systems were down or slow.

This is very disappointing, I am using Airtel connections (have 6 Connections) for last 15 years now, & this is the kind of response i get from them.

My Complaint nos. are
21774510 - Connection not working
23270570 - For internet usage when the connection was down

23397090 - Expected resolution time 19th Oct

23401574 - Expected resolution time 16th Oct

23605796 - Expected resolution time 23rd Oct 2012

Oct 13 - i have sent my contact details on www.airtel.in/airtelpresence, reference no. is LB101300106

Oct 15 - Update - I got call from Rahul (Escalation Manager Airtel - National Escalation Team - 9717894567), he also is not able to solve my problem & when asked he was not aware of the entire issue also. I had requested him to escalate this to his next level escalation manager & arrange a call back by EOD.....

Oct 15 - update - Got call from Mr. Rahul again - he has again taken down my complaint for the waiver & gave me a new complaint no.23397090.... expected resolution date & revert from them will be by 19th Oct 2012...

Oct 19 - i have called the airtel customer care again today to find out the resolution for the complaint no. 23397090 & to my surprise they have closed the complaint w/o even giving the resolution for the same... this was wiered.... wat should i call your company now... Airtel is fraud & cheat their customers

Oct 25 - Called twice on 02240030143 to speak to Mr. Shantanu for the resolution which was supposed to be done by 23rd oct 2012 but could not connect to him on first call, called again second time & luckily got connected to him directly..... but no resolution to waive off my 2 & half months rental for service not working. Mr. Shantanu asked me to send this mail on appellate [dot] abc [at] in [dot] airtel [dot] com & wait for the resolution with in 24hrs.

This is the last time i am trying for positive resolution from Airtel, if this time i don't get a positive resolution from Airtel... i will make sure that i post this on every social platforms & let others know about the airtel service, also file a case in consumer court for the kind of customer service i have received from Airtel & kind of harassment which i have been facing for last 2 & half months & would definitely ask for compensation for the same.

complaint

The Distt. Consumer forum (Second),Jaipur Metropolitan City,has been passed an order in a case titled i.e. Asad Khan v/s CGM Bharti hexacom ltd.jaipur & other. on dated 28.09.2012 regarding the mobile number's (9829140814) disputed bill amount of july- Aug 2012,
That (Non petitioners 01.CGM-Bharti hexacom ltd.jaipur & 02.CGM bhartAirtel ltd. Delhi)do not disconnect the above said mobile connection and to continue the incoming and out going facilities and objections may be filed on next date i.e.17.10.2012."
But on 17.10.2012 both of you( Non petitioners ) didn't file any type of objections before learned forum, only Mr. Deepak saraogi Adv. has been filed an under taking for filing the Vakalatnama on behalf the (non petitioners)on next date.The learned Forum maintend the order of 28.09.2012.
Now on very this day 18.10.2012,My mobile's (9829140814)out going facility has been suspeded by your company, this action called the contempt of court,against both of you the contempt proceedings may be filed before the learned forum & you may be sent to civil Jail.
So kindly to continue the out going call facility on 9829140814 as soon as and avoid the contempt proceedings.

ASAD KHAN
9829140814

portable number from aircel to airtel but now outgoing is off

sir i have resubmitted my id my number is 9807739444 but still my outgoing is off. i contact lot's time to custmore care but they said you have yet not submit your valid document .

Re: Rude behaviour of the Appelate officer

I am writing this number because of the rude behavior of your Appelate officer in Chandigarh. I send below email to the appelate officer on 5th Oct ( Friday):

Hi ,

Number- 9888679947

My number has been temporarily suspended since evening without any intimation.
This is a matter of serious concern as I have lost my business because of this.
Airtel didnt have the courtesy to intimate their clients. This is ridiculous
and very devastating.
I am on phone with Airtel reps for the last 2 hours and they are just saying
that we cannot help you. Last guy informed that the issue is because of the
documentation not completed.
I want to know if documents were not verified, how can you guys give a number
to customer and get it activated.

This should be taken care in the first go and not after customer uses there
number for couple of weeks. I was using Vodafone and there was no problem with
that, still, i am wondering why did I listen to one of my friend who suggested
to go ahead with Airtel. Horrible service and no commitment towards work and
service!!! WoW

You are my last hope to get this issue resolved at the earliest; else I will
have no choice then to go to the consumer court. I want this number to be
activated today and if possible, right now. I cant bear this loss and if Airtel
is willing to do so, let me know.

There are no personal regrets but as an organization, Reps should have taken
proper ownership and should have got this resolved at the same time which no
body did and now I have lost my business because of this.

Looking forward to hear from you at the earliest.

Thanks,
Gaurav Nijhawan

Since I was in the urgent need of the phone at that time, tried calling Airtel customer service for atleast a temp fix and they assured me that you need to deposit the documents again to the dealer and your number will be activated. When I went to dealer, they tried but of no vain and said that number will be activated on Tuesday. Without any intimation, how can Airtel disconnect my number??

I kept on trying for complete Saturday looking for different people in Airtel. Finally got hold of the Distributor in Chandigarh who is a gem of a person. He kept me updated about the exact status and the reason why number was barred (dealer did not submitted the documents). Finally, he took all the pains and got my number activated over the weekend to which I am really thankful.

Today, I received a call from Appelate officer ( Number- 8130259988). She being at a higher position did not have the courtesy to ask what was the issue ( Shame on that ). She just mentioned that your number seems to be working fine and it was never disconnected from there end. I just ask her, do you actually know what I have gone through since Friday and how much effort I have to put in to get this number activated for which she was least bothered as she was in a hurry to complete the call. I repeated Myself thrice but of no vain. Finally, she just said it seems your issue is resolved and I am disconnecting the call which is ridiculous and frustrating.

How can Airtel have such Appelate officers???? I have simple lost trust in Airtel. Never going to recommend this to anyone. Horrible and Pathetic service!!!

Regards,
Gaurav Nijhawan

Not good network

Network is not good at all , there 4G=2G or not even 2G
You can not reach to them through IVR , IVR keeps you in Loop
Drop it

no network

sir village MALIKOTE TEH MAHORE DISSTT. REASI J&k there ia no network or site of airtel after long times ,having population more than 30000 souls and malikote is centre palaces and 7 village covege 9906017217

BroadBand connection is not working

Hi Team,

I'm Mrs.Srinivas who is working in MNC in Bangalore.I am keeping you this mail because I had an issue regarding the Broadband connection which Airtel people
gave us this month on 6th .From 17th of this month the connection is not at all working. I called to customer care regarding this.But no one responded and
they all told the same thing dat some issue is there in the underground port connection and they told they will come and resolve that. But till now no updates
from them and no one came to our house and resolved the issue As we both are employees we are in very need of that broadband connection .And the customer care
executives are telling now that the ports are full and so they cant arrange the connection .But what our issue is if the port's are full then how can they
arranged and what about this month????

So please resolve the issue as soon as you can. and the details are mentioned here:

Land line number: 08041723625
Address: Srinivasa Rao Jonna,plot no-30,7th Cross,18th Main,BTM 1st Stage,Bangalore -500029

Money not refunded to my bank account

Hi,

I was having a IPTV/Broadband/Landline connection which i have disconnected on 7-July-2012 (cleared all bills) and Airtel represntative has collected the WIFI router from me and ensured that i will be get Rs.1600/- refund to my bank account.
My Landline number was 08041650239.

Now its 2 months but i have not got any update from Airtel.

Can i request Airtel if you are really honest please return my money.

For any communication please write me to Email ID anuj [dot] jain19 [at] gmail [dot] com

Rgds,
Anuj Jain

Complaint against Vijay Raj Shah - DSAAMDRBS

Hi there,

I was looking for Airtel Phone-Broadband connection. So i have contacted Airtel directly. Before the time Airtel get back to me, Mr Ravi visited my home from my local area Airtel Office in Ahmedabad. Ravi visited my nearby area and confirmed to me that Service is NOT available at your place. I said fine. That was the end of it.

But then some one called Vijay Raj Shah visited my place again telling me that i come directly from Airtel and i have been told to visit you. I said okay thats fine, come. He mentioned that Mr Ravi who visited you earlier was a real junior person and he doesnt know where our services are available. Vijay Raj mentioned to me that I can get you a connection at your place very easy. Then he demanded for Rs. 3085 and i offered him the money as he mentioned to me that i come directly from Airtel and he shawn me his card etc.

He gave me a receipt of Airtel which has the CEF No as AHM444003. His name is Vijay Raj shah and his code is DSAAMDRBS and his cellphone number is 9898900374. The connection date on the receipt is 24 Aug 2012 which is well passed.

I started giving a call to Vijay Raj as there was no activity happening around my place for connection till 24 Aug 2012. He kept on mentioning to me all the way through that i will get the connection done in 1 day, tomorrow, in few hours etc. But he never actually turned up to my place to give me a confidence that connection will happen one day. So i have asked him for the refund and now since last 10 days he keeps on giving me false promised that i will give you a refund today, tomorrow, tonight, today afternoon i will surely be at your place but he has not turned up yet.

Last time when he spoke to me he said i will surely come to you tomorrow morning 11 but i said nope, dont come tomorrow if you dont want to pay me tonight as i have wasted enough of my time because of you. I have got no choice but to complaint about you.

So here i am officially complaining about your employee Vijay Raj Shah. I need strict actions taken against him and plus i need some sort of compensastion back for wasting my time plus and money behind the calls i had to make him almost 2 times a day. Luckily i have got EACH of the conversations with Vijay Raj recorded on my phone and i am looking to release it to Grahak Suraksha Samiti or any media agency if the matter is not dealt with on urgent basis. In EACH conversation, you will find false promises about getting me a connection or giving me a refund.

A quick action on the matter is greatly appreciated.

My name btw is Zankar Patel and i am available on my airtel mobile number 9898162219.

Thanks very much,

IT’S TIME TO RENAME AIRTEL AS ZEROTEL AS CUSTOMER SATISFACTION G

FROM:- DATED:- 03RD SEPTEMBER’2012.
DR. ANIL K. THAKUR
MBBS; MD (ANAESTHESIOLOGY); FNB (CRITICAL CARE MEDICINE I.E. ICU) .
RESIDENCE:- 112- C , DDA RED MIG FLATS, RAJOURI GARDEN, NEW DELHI.-27.
MOBILE:- 9350103337. ALTERNATE AND SECONDARY NUMBER-9540588794.
KINDLY CALL AFTER 4:00 PM TO 05:30 PM AS I AM DOCTOR BY PROFESSION AND WILL NOT BE RESPONSIBLE FOR ANY CALL WHICH CAN/MAY BE MISSED AS I DEAL IN HIGHEST SENSITIVE AREAS OF HOSPITAL AS ACCIDENT & EMERGENCY, OPERATION THEATRES, INTENSIVE CARE UNIT ( ICU ). THE SAME MAY NOT BE TAKEN AS EXCUSE AS I FREQUENTLY ENCOUNTER THAT WE CALLED YOU BUT THERE WAS NO RESPONSE- PLEASE DO COMPLY.
E- MAIL:- anilkthakur [at] sify [dot] com
SUBJECT:- IT’S TIME TO RENAME AIRTEL AS ZEROTEL AS CUSTOMER SATISFACTION GROWTH HAS DECLINED TO ZERO.
TO
CUSTOMER CARE CHIEF INDIA/NEW DELHI/CEO AIRTEL
AIRTEL, BHARTI CRESENT, 1, NELSON MANDELA ROAD,,VASANT KUNJ,
NEW DELHI .-110070.
SIR/MADAM,
WITH UTMOST REGRETS, IT IS TO APPRISE ALL SENIOR, JUNIORS, CEO OF AIRTEL AS HOW YOUR OFFICIALS ARE DEALING WITH PEOPLE OF REPUBLIC OG INDIA. BEFORE I START TO TELL YOU STATUS OF YOURS, I WANT TO APPRISE THAT EARLIER ALSO IN 2011, I REGISTERED COMPLAINT TO AIRTEL INDIA AND ALSO SUBMITTED THE SAME TO MINISTRY OF TELECOMMUNICATIONS. HAVE A GLIMPSE BELOW:-
From:- Dr. Anil Thakur Dated 4th February’2011.
112-C DDA Red MIG Flats,
Rajouri Garden, New Delhi-27.
E Mial:- anilkthakur [at] sify [dot] com
Mobile:- 9350103337.PLEASE CALL AFTER 4:30PM
Subject:- Customer Care of Airtel should be renamed as ZeroTel/Complaint numner 42685758
ANOTHER REFERENCE LETTER FROM MINISTRY OF TELECOMMUNICATIONS:-\
Your Complaint is Successfully Registered. Note your Registration No. DPG/T/2011/80030 SOMEWHERE AROUND MARCH” 2011 FOR WHICH I RECEIVED WRITTEN APOLOGY LETTER FROM AIRTEL CUSTOMER CARE/NODAL OFFICER. I COULD HAVE GIVEN YOU EXACT DETAILS, BUT I SOMEHOW MISSED THE SAME AND FAILED TO SCAN WHICH I WILL DEFINITELY SEND YOU IN NEAR FUTURE AS SCANNED JPEG IMAGE. DETAILS OF THIS AND REST OTHERS FOUND AS ATTACHED FILE FOR DETAILS AS WHAT HAPPENED IN 2011.
NOW, EVEN AFTER THAT, AIRTEL CUSTOMER CARE OFFICIALS HAVE NOT MENDED THEIR WAYS. I RECEIVED CALL FROM VARIOUS NUMBERS AS BELOW BEFORE AND AFTER WHEN I WAS ASKED IF I WANT AIRTEL CONNECTION. AS ON FIRST HAND AS THEY HAVE TO SELL THEIR PRODUCTS THE TALK WAS NORMAL AND I CONSENTED TO PORT IN AIRTEL AND PORT OUT FROM MY EXISITING RELIANCE NUMBER 9350103337. FOR WHICH I RECEIVED PORTOUT REFERENCE NUMBER FROM RM MNP SMS AS RD-419656. MR. KAMAL CAME TO MY RESIDENCE AS PER DETAILS BELOW:-
“THIS DAY 31ST AUGUST 2012 BY DSA SOME CUSTOMER EXECUTIVE FROM AIRTEL NAME MR. KAMAL SINGH MOBILE – 9999 7559 73. HANDED OVER PAN CARD AND VOTER ID FOR PORT IN REQUEST TO HIM.”
AS ONCE EACH AND EVERY DOCUMENT HAS BEEN SUBMITTED TO HIM, I CONTINUALLY AT ONE DAY OR ANOTHER AT DIFFERENT TOMES FROM DIFFERENT NUMBERS RECEIVED CALLS ASKING SAME DETAILS TIME AND AGAIN. THE NUMBERS ARE AS BELOW:-
ON 31/08/2012 FROM +9111-33540822 AT 02:07PM.
ON 31/08/2012 FROM +9111-33540822 AT 05:14 PM.
ON 31/08/2012 FROM +91-8743026443 AT 05:21PM NAME JATIN.
ON 31/08/2012 FROM +9111-33540839 AT 06:14PM .
ON 31/08/2012 FROM +9111-33540802 AT 05:23 PM.
ON 01/09/2012 FROM +9111-3078845 AT 12:46 PM.
ON 01/09/2012 FROM +91-8010508555 AT 12:37 PM.
ON 01/09/2012 FROM +9111-33540821 AT 05:26 PM.
ON 01/09/2012 FROM +9111-33540856 AT 01:59 PM.
IMPORTANT:- ON 01/09/2012 FROM +9111-33540855 AT 05:32 PM. ARROGANT AND THREATENING CALL. DID NOT TELL HIS NAME AND CUT OFF CALL WHILE COUNTER BLAMING ME .
IMPORTANT:- ON 01/09/2012 FROM +9111-33540857 AT 07:22 PM. REQUESTING ME TO WAIT WITHOUT TELLING NAME AND THAT HE WILL LOOK AFTER THE MATTER TOMORROW.
IMPORTANT:- I APPRISED SOME MR. JATIN WHO FIRST ASKED ME TO PORT IN AND I THINK AND SUPPOSE HE IS THE PERSON FOR CALLING FOR PORTING IN IN AIRTEL ON 01/09/2012 FROM MY MOBILE TO HIS MOBILE +91-8743026443 AT 09:23PM. AND HE ASKED THAT HE WILL REVERT BACK TOMORROW.
PLEASE LOOK AT THE NUMBER OF CALLS FOR A SINGLE PORTIN. EVERY TIME I WAS DISTURBED ASKING MY DETAILS TIME AAND AGAIN AS IF I AM A CRIMINAL. THE PERSON WHO THREATENED ME HAS CALL DETAILS AS FOLLOWS:-
IMPORTANT:- ON 01/09/2012 FROM +9111-33540855 AT 05:32 PM. ARROGANT AND THREATENING CALL. DID NOT TELL HIS NAME AND CUT OFF CALL WHILE COUNTER BLAMING ME .( ALSO DETAILS GIVEN ABOVE ).
THIS SHOWS THAT AIRTEL WANTS TO BECOME ZEROTEL BY EMPLOYING SUCH KIND OF PERSONS WHO CAN USE ARROGANT AND THREATENING LANGUAGE JUST TO GET ONE CUSTOMER PORTIN. AND SO MUCH CALL AS EVEN MY SELF ATTESTED DETAILS HAVE BEEN HANDED OVER TO SOME CUSTOMER EXECUTIVE FROM AIRTEL NAME MR. KAMAL SINGH MOBILE – 9999 7559 73. HANDED OVER PAN CARD AND VOTER ID FOR PORT IN REQUEST TO HIM.”
THE AMAZING FACT IS THAT THE ATTITUDE AND BEHAVIOR OF CUSTOMER CARE OFFICIALS EITHER AT OUTLETS OF AIRTEL OR TO OR FROM ABOVE SAID NUMBER STILL HAVING ARROGANT AND NEGLIGENT ATTITUDE IT SELF CLEARLY MAKES SENSE THAT AIRTEL DOES NOT WANT TO IMPROVE EVEN THE APOLOGY LETTER BY THEM THROUGH MINISTRY OF TELECOMMUNICATIONS:-\
Your Complaint is Successfully Registered. Note your Registration No. DPG/T/2011/80030.
SOMEWHERE AROUND MARCH” 2011 FOR WHICH I RECEIVED WRITTEN APOLOGY LETTER FROM AIRTEL CUSTOMER CARE/NODAL OFFICER. I COULD HAVE GIVEN YOU EXACT DETAILS, BUT I SOMEHOW MISSED THE SAME AND FAILED TO SCAN WHICH I WILL DEFINITELY SEND YOU IN NEAR FUTURE AS SCANNED JPEG IMAGE.
NOW, POINT TO PONDER IS THAT WHAT REALLY AIRTEL WANTS. REAL CUSTOMERS OR INSULTING THEIR CUSTOMERS VIA THEIR CUSTOMER CARE EXECUTIVE CALLS TIME AND AGAIN AS ABOVE. THE ALL ABOVE CALLS STATED ABOVE ARE RECORDED WITH ME AND MOST OF THEM REPEATEDLY ASKING SAME QUESTIONS. WHAT DOES IT MEAN. DOES IT MEAN TO DISGRACE THEIR INCOMING CUSTOMERS WHO DESPITE HAVING WORST PAST EXPERIENCE AS NARRATED ABOVE STILL WANTS TO HAVE CONFIDENCE IN THEM , BUT AIRTEL DOES NOT WANT THE SAME AS IT HAS AGAIN SHOWN BY THEM THAT “TO HELL WITH CUSTOMERS”.
KEEPING ALL FACTS IN CONSIDERATION I REQUEST ALL CONCERNED TO IMMEDIATELY CANCEL MY PORTIN REQUEST AND SEND BACK MY DOCUMENTS HANDED OVER TO “THIS DAY 31ST AUGUST 2012 BY DSA SOME CUSTOMER EXECUTIVE FROM AIRTEL NAME MR. KAMAL SINGH MOBILE – 9999 7559 73. HANDED OVER PAN CARD AND VOTER ID FOR PORT IN REQUEST TO HIM.”
SO THAT THEY ARE NOT MISUSED BY ANYONE IMMEDIATELY BY TOMORROW BY 05:00 PM.ELSE I WILL BE FORCED TO FILE AN FIR FOR THE SAAME TO GET THEM. FURTHER FROM THE TIME I SUBMITTED DOCUMENTS FOR THE PORTIN FROM THE DAY AND TIME ANY MISUSE AFTER THEM IS SOLELY THE RESPONSIBILITY OF AIRTEL AND SAME IS BEING CONVEYED VIA FIR AT NEAREST POLICE STATION AS MY DEFENCE AS I AM AFRAID THAT THEY MIGHT BE MISUSED.
IF AIRTEL CUSTOMER CARE OFFICIALS WHETHER AT AIRTEL OUTLETS OR AT CUSTOMER CARE CALL CENTRES START BEHAVING IT IS MY MORAL DUTY TO APPRISE WHAT HAS HAPPENED TO ME BY ANY MEDIA VISUAL, PRINT , INTERNET SOCIAL FORUMS, CONSUMER FORUMS, TO CAUTION PEOPLE OF REPUBLIC OF INDIA
STILL THANKS AND REGARDS.
DR. ANIL THAKUR.

Idea no ported to airtel, recharge is not possible

I had an idea number in delhi which i ported to airtel while i was in delhi. i then moved to mumbai and my no got changed overnight in mumbai. now, d very next day i.e. today, i am not able to recharge my phone on airtel and cant even see my number on airtel website when i put my number there to recharge. my number is 9911539317.

please solve my issue asap as i m not in delhi and i have very urgent calls coming on my number.
even the customer care is not reachable on this issue.

Rohit Singh Negi

loss sim card

sir i have post paid sim card airtel but now i loss it i am in my native place rajasthan now i want duplicate sim card plz send me ,,my address mahavir prasad karwa karwa road jaswantgarh dist nagaur ragasthan

Airtel Prepaid Sim Card Registration failed

I have taken a new Airtel Prepaid Connection (9831200873) on 11th August 2012 from Kolkata. Now today (28.10.2012) i woke up and found "SIM CARD REGISTRATION FAILED" on my mobile. I tried calling from another mobile it says "THIS NO DOSENT EXISTS". I called up customer care thay said " THIS NUMBER HAS NOT BEEN USED FOR LAST 6 MONTHS HENCE THIS NUMBER HAS BEEN BLOCKED, YOU WILL HAVE TO TAKE A NEW CONNECTION". I fail to understand what is my fault. I have even recharged for Rs 200 on 12th August 2012.
Pls look into the matter and resolve ASAP. It's affecting my business a lot.

Mr. Sunil Bharti Mittal ..Ru listening ?????

Hello Mr. Sunil,

I am so glad to inform you that I am holding India’s worst mobile service provider, as a loyal customer from past 3-4 years, and faced several issues till date, however I’m just holding up this connection only for the so called network apart from that there is nothing great about Airtel.

I really wonder how Airtel is recruiting their customer care executives, who don’t have basic call taking etiquettes.

I’m writing this email to let you know about my frustration after contacting the customer care for several times.

I feel cheated, I’ve not used my phone for past two days for Making calls & sms, and however to my utter amazement I found almost Rs 60 /- has been debited from my account balance without my knowledge.
Therefore when I called up the customer care for the first two times I spoke to Mr. Shiva - This person couldn’t even speak English and finally when he understood my concern after asking several questions, he was unable to provide proper justification as he couldn’t resolve my issue and hung-up the call on my face.
It might be his bad luck when I called the next time he was the one who picked up the call and soon he realized it’s the same customer whom he couldn’t handle so he played the same cheap trick again(hung up the call).

Perhaps, I was so frustrated I called again to resolve the issue. This time I spoke to Sundeep. After speaking with him for 11 minutes he transferred the call to the supervisor who is not in office to pick up the call. Hence I was holding the line expecting someone to pick up the call and hear to my grievance, and soon I realize I was fooled again.

This time I was totally determined to fix this issue forever, I came across Mr. Raj kumar who acted as if he was polite and trying to show off that he will listen to me but as usual he played the same cheap trick as all the Airtel customer care executives do, by disconnecting the call(looks like Airtel has picked up a new fashion).

What can be worst than trying again calling Airtel CC which doesn’t easily get connected and if connected none of them have sense of understanding the customer situation and people sitting there doesn’t have capabilities to understand the concern. Please hire only educated employees who can understand and respond promptly to the customers concerns.

Therefore I would request you try calling your customer care to know how pathetic they respond to your concerns/issues.

Going forward I will ensure that I will never promote Airtel to any of my friends/relatives.

I hope at-least someone would feel responsible and reply to my email, it’s not about money but it is about breach of trust and cheating by debiting the funds from the customer without his/her concern.

Failing reply to this email I would send a register post to TRAI and CONSUMER Court filing a case of cheating / fraud and requesting them to cancel the license registration of Airtel.

Thanks
Sainath Pujari
Hyderabad
9652375731.

Airtel has not refunded my money

i had asked airtel for a new broadband connection and they sent one of their staff, the guy made us fill the form and he took the money and only the next day did they call and tell us that the network is not available in my area. So according to their terms and conditions they are supposed to refund the money in 21 working days, but its been 3 months now i've made atleast 15 complains and even spoke to the managers but all they keep saying is that they will send it in a two days or three days. Finally i've started calling the guy who came and gave the connection his name is Govid, this guy keeps saying that he will give the money today or he is on the way but he still has not come with our refund. The customer service is horrible with airtel and they have tried my patience to the fullest i will be taking this to the police station and then the consumer court. Very unprofessional kind of employees at Chennai.

Mail send to wrong person

Dear Sir/Madam,
Please note that I got the email from "Customer [dot] Connect [at] in [dot] airtel [dot] com" air tel customer care regarding outstanding payment of 1581.96 against Ref : A/c No : 1027568230 , Mobile NO : 9987726165 mentioning customer care representative name and number as Aasma on 7738000501 in that mail. I have spoken to Aasma on 7738000501 and told that I am not having air tel connection in present and it was also not there in past. She has verified few details and apologize for sending the mail to wrong person. However still I got same mail again on 16 July I have again replied to (Recovery [dot] Mum [at] in [dot] airtel [dot] com ,Rekha [dot] Ahuja [at] in [dot] airtel [dot] com) that I am not air tel user and details is already verified by Air tel representative Aasma on 11 July.Now I got this email third time for paying the dues I have spoken to Aasma once again about this issue but no good response.
My point is once the issue is resolved on 11 July mail shouldn't come again however it came three times to me and I am not air tel user I am using vodafone from start. I don't know what air tel recovery team is doing and this representative Aasma who has verified and apologize for email hasn't informed recovery team about wrong email id.The user who is using above air tel connection is enjoying and the person who doesn't have any air tel connection is suffering.
Kindly look into this matter.

Kind regards,
Shaikh Salahuddin

Mail send to wrong person

Dear Sir/Madam,
Please note that I got the email from "Customer [dot] Connect [at] in [dot] airtel [dot] com" air tel customer care regarding outstanding payment of 1581.96 against Ref : A/c No : 1027568230 , Mobile NO : 9987726165 mentioning customer care representative name and number as Aasma on 7738000501 in that mail. I have spoken to Aasma on 7738000501 and told that I am not having air tel connection in present and it was also not there in past. She has verified few details and apologize for sending the mail to wrong person. However still I got same mail again on 16 July I have again replied to (Recovery [dot] Mum [at] in [dot] airtel [dot] com ,Rekha [dot] Ahuja [at] in [dot] airtel [dot] com) that I am not air tel user and details is already verified by Air tel representative Aasma on 11 July.Now I got this email third time for paying the dues I have spoken to Aasma once again about this issue but no good response.
My point is once the issue is resolved on 11 July mail shouldn't come again however it came three times to me and I am not air tel user I am using vodafone from start. I don't know what air tel recovery team is doing and this representative Aasma who has verified and apologize for email hasn't informed recovery team about wrong email id.The user who is using above air tel connection is enjoying and the person who doesn't have any air tel connection is suffering.
Kindly look into this matter.

Kind regards,
Shaikh Salahuddin

Complaint for MNP regarding

To
Airtel Nodel Office
Delhi(NCR)

Dear Sir

(Subject: Complain for Airtel Office & Customer Care regarding the MNP and documentation not properly)

Everybody knows that Mobile number portability is now available all over India.
My name is Narsingh residence at Noida(NCR) I am currently using Tata Indicom Prepaid no:- 9213588479.
Now, I want to take service from Airtel. I requested regarding port number by sending SMS to 1900 on 12th July’2012. which is valid to 27th July’ 2012 day as per rule. I got port number TD458476.
After receiving port number, I went to Airtel office in Noida Sec-12 near Metro Hospital & submitted my all required id proof with my latest passport photo to Airtel office.
The Airtel has processed application on 14th July’2012 and on 16th July’12. I got message that “The application has been received ,We are processing your request to port your number from 1901.” When I called Airtel Customer care they informed to wait at least for 5 to 7 days.
The problem started from 16 July 2012, as both side customer care & and airtel office not working proper,When I contacted airtel, the customer care supervisor told me it will take another 24 hrs for it to get completely ported and to resume services on my number. But in the website of airtel says there will only be a 2hr for activate service period.
Then i called again on 20 July 2012 at 6:00am to customer care These guys told me your documents not received yet. We are not able to activate your number while I already Submitted my all document to Airtel office in noida sector-12, If your airtel office not submitted my documents then its not my fault because i already submitted ,Now Airtel office has to submitted my document, I don’t want to to anywhere because i was frosted .
However i contacted to Airtel office the misguiding me say he submitted to documents,
Dear sir, tell me what i do, I don’t want listen any excuse if i want to come to join Airtel network then why are you not submitting my document s, Its your responsibility to submit customer information properly.
Request for urgent solution and reply.

Warm Regard
Narsingh

Airtel Dehradun office

I need to pay my bill. Please confirm the address of your office which will receive payments at Dehradun.

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