Airtel Prepaid Customer Care Toll Free Number 121

Company Name: 
Toll free Number(s): 
  • 121 (Prepaid & Postpaid,Broadband - Query/Request Helpline No.)
  • 198 (Prepaid & Postpaid - Complaint Helpline No.)
All India Number(s): 
  • 99330-12345 (For Postpaid In case calling from any other number)
  • 99330-99330 (For Prepaid In case calling from any other number)
  • 98101-98101 (For Prepaid in case calling from any other number)
  • 98100-12345 (Airtel Postpaid)

Email

  • 121 [at] in [dot] airtel [dot] com (Contact support)

Install App

Airtel Prepaid

Circle Phone Number
Delhi 9810198101
UP East 9935199351
UP West 9897098970
Punjab 9815098150
Haryana 9896098960
Himachal Pradesh 9816098160
J&K 9906099060
Kolkata 9831098310
West Bengal 9933099330
Bihar 9934099340
Shillong 9862098620
Assam 9954099540
Orissa 9937099370
Kerala 9895198951
Karnataka 9845098450
Andhra Pradesh 9849098490
TN / Chennai 9894198941
Madhya Pradesh 9893098930
Mumbai 9892098920
Maharashtra 9890098900
Gujarat 9898098980
Rajasthan 9950099500

Instant Help Service Numbers

Dial *121# (Toll Free)

Service Short Codes
Best offer available on your usage Dial 12131
Start a Service SMS START to 121
Stop a Service SMS STOP to 121
Do Not Disturb-Start 
Fully blocked SMS “Start 0” to 1909
Preference based (allow SMS
for selected preference category)
SMS "Start " to 1909
Preference Category :
1 for Banking/Insurance/Financial products/credit cards,
2 for Real estate, 3 for Education, 4 for Health,
5 for Consumer goods & Automobiles,
6 for airtel Communication/Broadcasting/Entertainment/IT,
7 for Tourism and Leisure.
Do Not Disturb-Stop 
Fully blocked SMS “Stop 0” to 1909
Preference-based (block SMS
for already selected preference
category)
SMS "Stop " to 1909
Preference Category :
1 for Banking/Insurance/Financial products/credit cards,
2 for Real estate, 3 for Education, 4 for Health,
5 for Consumer goods and Automobiles,
6 for airtel Communication/Broadcasting/Entertainment/IT,
7 for Tourism and Leisure.
Other Services
Offer Dial *121*1#
Balance Dial *121*2#
Recharge Dial *121*3#
Start Service Dial *121*4#
Stop Service Dial *121*5#
Last 5 Debits Dial *121*7#
Internet Packs Dial *121*8#
Know My No. Dial *121*9#
Daily Packs Dial *121*10#
Data Packs Dial *121*11#
SMS Packs Dial *121*30#
Balance Check  Code/ Plan Validity Check Code *123#
Number Check Code *282#
4G Data Balance Check Code *121*2# & Reply With ”1”
Airtel Customer Care Number 198
Check Airtel Unlimited Packs *121*1#
Data Charges Check Code *121*7*5#

List of USSD codes for your Android smartphone

IMEI USSD code for Android *#06#
USSD code for Google Talk Service *#*#1472365#*#*
GPS System Test USSD code *#*#1472365#*#*
Power Button Change USSD code *#*#7594#*#*
Code for Reset Factory Date *#*#8255#*#*
Code for Main Service Menu *#*#197328640#*#*

Grievance Redressal Procedure

Parent Article: 

Comments

Recharge not get it

Dear sir
My mobile number 0*****03641.I recharged my line through my account on 12 Nov 2023 but up to yet it's not showing and I am not getting any service which I have to use on international roaming like sms n calls from any line .please check status of my line
Thank full to ur service

SMS Issues From Bank Account Not Fetching

Have a great day sir/ madam,

I am one of your esteemed Airtel Customers and my mobile nr. is xxxxxxxxxx I have used this number for more than 7 years from that day to the date, and no issues regarding my bank account messages have been received smoothly.

But someday I didn't receive/ fetch my account. Now I am suffering from this issue; hence, you are kindly requested to solve my problem and solve this issue at your earliest possible.

Hope, you will do my issues.

Jinnah Begam Ismail,
Trichirapppalli, Tamil Nadu

reg-call details of pre-paid no.

how to received call details of pre-paid no. incoming and outgoing alos.

While in international roaming, not able to make call

My son is traveling in Dubai his mobile number is 782948xxxx.

Although he has availed international roaming facility but not able to make or receive call or send or receive sms. Internet is working fine, he is currently traveling in Dubai.

I have visited the airtel store in rajarajeshwarinagar, Bangalore, it was futile effort as they were not able give any solutions, they simply say something, which we have listen n come out.

Whom should I address this issue.

Prasanna kumar
953874xxxx

Complaint for SIM reactivation

Can airtel customer service help me in activating my SIM, which is re-issued due to the loss/theft of my mobile phone but has not been activated yet, even after providing all the documents asked by the airtel branch manager?

No service aa rha

Mere mobile me network nhi aa rha aur no service bta rha aaj morning se hi

Sim not working

Here is a issue in my airtel sim. My sim was not working in proper way. Also Network will not come when sim will insert in my phone. So, please i requested to you activated my sim.

Airtel network is gone.

Yesterday morning Airtel network is gone.

Lost my sim in india want the same sim please help me out

Lost my airtel sim iam in Malaysia please help me out

NY network is showing 3bars

NY network is showing 3bars but I m not getting any net it's very disappointing to see this I have raised complaint 3 time but still the same ...what is airtel team doing ...if this continues everyone will leave the airtel family ...plz do something before it's too later it's very poor service

SIM CARD is not working

Hello,

My SIM card is suddenly stopped working.
Could you please assist me.

Thank you!
Regards,
Selva

I have recharge my sim my

I have recharge my sim my money has deducted but still i haven't got the recharge

Sim Issue

Suddenly, my sim stop working. It is not showing in any sim slot of mobile..

My sim is not working

My sim is not working

Sim card stop working

My sim card stop working I got a massage from Airtel that your sim card is not varified...I am facing the problem pls solve this

Internet Issue

Internet not working from last many days nd due to this issue suffering my online classes. many times try to contact Airtel but not proper reply & problem A same.

Wynk music subscription is not working

Sir
I recharge 666 amount &free services is are not activated

Complaint

When I'm calling others it showing in true caller spam 14 people, I'm have completed studying, what is this
Please solve as soon as possible
Please don't show

Prime Video subscription pending activation

I have recharged with Rs. 699/- (Unlimited calling, 3 GB/day data, 100 SMS/day, Prime video membership, Xstream Mobile Pack, Hello Tunes etc. for 56 days).

I am unable to use the Prime video membership. When I try to login with my registered mobile number it asks me to purchase the subscription.

Can someone look into this and do the needful.

Thank you,

Daily data 2gb

It's now two days...mine daily data pack is consuming itself without any use of internet wtf is wrong..i warn u if this happens will occur again tomorrow I will burn the sim card in social platform!

SIM issue

SIM Card issue. No outlet available being sunday. Stuck. Not able to call 198 from other network. What to do ?

Sim issue

Recharge the valid pack but still network not shown kindly help us to resolve this issue on high priority ASAP.

Sim deactivated

My sim automatically deactivated.what is the problem.

Airtel broadband conplaint

Very very very bad network sadewa network waps leke pure paise waps hona jio m shift karo airtel ki bhai's ki taang

sim closed

Why my sim closed without any information with me .Please activate my No.

Please active my SIM

Please request accept my SIM

Sim is inactive

Why my sim closed without any information with me .Please activate my Number... Its doesn't work from last 24hr plz resolve the problem as fast as possible

Money send but not recharge

Money send but not recharge date.12.11.2020

Sim closed

Why my sim closed without any information with me .Please activate my No.

My sim was blocked

Why my sim was blocked

My sim was blocked

Y my sim was blocked

Tet

Hello sir my airtel number not woek

Complain

Airtel customer care never response it's customer call...
poor service, and it theft my data balance...

sim card is not work

sim card is not work

Worst customer care services

Airtel literally has worst customer care services . I am trying to solve an issue for which i need to talk to customer care executive but they just wo'nt give you an option for that . I have tried almost every number but just could not get to talk to customer care executive.

I also tried Airtel thanks App for my issue, it simply says "For more details dial 121" which I have already done multiple times . It just does't give me an option to talk to customer care executive.

I am literally so much disappointed.
WORST CUSTOMER CARE SERVICE ever !

Also me here in Nigeria. I

Also me here in Nigeria. I have call there customer service in thousand times which is 111,they didn't even bring an option for me to speak their services... What a rubbish network.

Airtel

Ye ek bakwas sim hota h agr kisiko koi problems ho to customer coll hi nhi lgta 2 hour se pareshan. Hoo but koi response hi nhi aata

fuddu service airtel

airtel
hahaha this is a joke in itself shamefull.

guys come together and remove this company from india in calling sector

Double recharge

Today I've make prepaid card recharge 3 time due to out of 2 transaction is fail from Airtel app denied the payment and recharge has not done.hence again I 2nd recharge both transaction has facing same problems and that transaction payment is deducted from my bank accounts.
Please refund my extra recharge Money

BR,
Sachin Ingle
86xxxxxx00

Please someone sent top up

Please someone sent top up yesterday worth 1500 in my Airtel line but I haven't received it and he has been deducted. Please retify it. Thanks

Sim is not working and

Sim is not working and recently unlimited pack was recharged customer care service is not available not responding simply they are advertising about the offers available should improve your service

Charging more for Dongle

Airtel Ajmera Colony, Pimpri Pune are charging Rs 3250.00 for dongle and not giving any bill for that. When I asked, they have given me bill of some other shop. Actual price is Rs 2000.00 in Airtel gallery, but that Airtel person are selling Grey Market Price in Airtel Store.

Can Airtel person take a note of it? Also when argued, they have treated me like beggar and behaved like Gundas.

Airtel recharge wrong num

I have recharged wrong num can any please help

Money dedicated from my bank account but not but no recharge

Money deducted from my account but my number not recharge with amount and not added money in my wallet.

Maha bekar company

Mein 15 saal se airtel ka postpaid customer hun. Abb kush customer care mein query karni thi. 2 ghante se 20 call kiye har ek no. Par kisi se baat nahi hui. Bus 1 dabao 2 dabi sinha da matha dabao. Pahal kar ditta par call centre kise mall gall nahi hoyi.
Maha bekar service. Customer care naal direct baat hi nahi hundi. Ullu bana dinde ne par 1 daba 2 daba 2 ghante kharab kar ditte.
Diye muh company da

Network issue....

M do din se try kr rhi hu but yet i am not satisfied.....24 hours ka bola pr abhi tk network vhi h ...ekdm bekar....agr service sahi nhi ho payegi to mna krde na ..hm students h hmare liye ek minute bhi bahut keemti hota h or exam bhi sir pr h ....aj last h aj or dekh rhi hu nhi to apna simcard port krva lugi m....

marina

marina

Want to ask questions

Hi sir,
I have recharged two times at the same day for my perpaid number.598 for 84 days ..and again 249 for 28 days ...this amount will add my account or this amount will post bonded for next recharge ???
Please let me know whether that amount will be add or not ?

double recharge

dear sir,
i recharge my mo two time but by air tel app but it is showing one only please return my extra recharge payment.

Double recharge please refund my account

Please refund my payment double recharge

Recharge transaction failure & money deducted

i am sarfraz Ahmad Frome Purnea Baisi Bihar I am a user of your Airtel thanks my wallet money is deducted
So i request my wallet money is returned my wallet

Can not connect to customer care

Even the button on call for connecting to costomer care are removed . I am facing problam in internet in my area

Worst Customer Support in my life i facing

Yes!
They remove all options on call, just promoting airtel app.
For me network hang or data connection lost is the main issue.
Fuck of airtel. They said to report by airtel app for no network, hows the fuck i use app if no connection, if data connection is ok app shows all ok no issue found.

I also tried #JagoGrahakJago but no solution, also tried mail to airtel, they just replied to contact by app.

Bro request you to rate 1

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Mobile recharge

Main Ek mobile recharge Kiya jis ka balance bank se cut Gaya lekin mobile recharge Nahin hua

Money deducted not recharge

I Vikash mishra I inform that my recharge 14 april money deducted not refund money not recharge I recharge done 399 vaild 56 days

Retrieve th smg message receive

Dear sir

Dear Sir,
I am airtel customer my number is 8016767188xxYestday i pursused new SIM card , its working but Calls and data is working but SMS is not working, resolved the issue in immediately

Thanking you
Sonia R

Ported my number but balance not reflecting

I have ported my number to Airtel from Vodaphone last week, The retailer charged Rs. 650 for 3 months and informed me that the balance will be reflected once porting is complete. But after the porting is complete, there is no balance, I did check in airtel thanks app also. in order to use the phone, I had to recharge again. What should I do? will I get the amount (Rs 650) I paid to the retailer? I tried to raise a complaint by calling 11, but was not able to find the appropriate option.

Regards
Swetha

Internet chhori karte hue airtel wale

Mere number 8931.×××.××× me roj raat ko bas net on raha gaya galti se to apne aap 100% chud jata he guys ye froud he bohot bada hate this uske baad maine 3 gb wala karaaya 48 rupye ka uske baad 3 10 mint me khatam apne aap keya bataun yaar pareshan hu coustmer care sarvise sabse jhatu he koi kisi se baat hi nhi karta

Recharge transaction failure & money deducted

I recharged my account balance on 30Jan 2020 but money got deducted from my account and it's not even reflecting on my account. Your service representative are sending me auto generated emails.
Bastards are not even trying to solve the problem.
Hopeless people & nonsense service is being offered.

Same happened with me but neither

Neather I found options to connect Airtel them nor they e-mail nor the site work which they provide

Couldn't contact with customer care

Sir after calling in 121 he is talking about some sevices and he isn't telling about how to make contact with customer care...

Please help and tell the procedure after calling in 121 ...
Help me please...

Block my sim

Trying to reach you many times to block my sim card. Please contact back asap

Network

Network problem

My sim

Got a new sim on saturday (11/7/2020) and I recharged it with 100 naira but didn't use the call card not until now that I want to make call but telling me my line has been Barred for not making calls in the last 48hrs
I've been calling the customer care line but wasn't able talk to the customer agent
What can I do now

Could'nt contact with customer care

Sir,
After calling 121 they were talking about other services but not on how to talk to the airtel representative
Pls

Could'nt contact with customer care

Sir,
After calling 121 they were talking about other services but not on how to talk to the airtel representative
Pls

I tried many times to

I tried many times to contact. I could not speak with any. Very poor service.

Couldn’t contact with airtel

Couldn’t contact with airtel service customer care number

Unexpected Problems

from Last 3 days I feel unexpected problems from Airtel. When I getting a Ring but not contact with the caller. phone unexpectedly silent suddenly, when my 2nd sim of vodafone woking well on same phone I have also try to change the sim slot as per direction on customer care but issue in not resolve. I am facing the above unexpected problem in Airtell No only.

Kindly see & ensure to resolve the issue without any delay. the same problems faced by other users now a day from Airtell ...This is a serious isssue for AIRTEL to maintain the customer satisfaction otherwise no option to change the operator on that circumstances.

With Regards,
PJSingh

new sim four g for my prepaid number

dear mam/ sir

i want to change my parpaid sim from 2g to 4g sim, suggest how to change.

regards
bhanwar

Unable to use data

I am facing data usage issue. In the date of 18 th jun. I have recharged my mobile for 399 pack. But i cant able tu ise my daily pack of 1.5 gb. Because this issue i am again recharged for 48rs data pack. Whats wrong with u Airtel. How my 1.5 gb the data got consumed within 10 mins. I want to know the full details of my data usage. Even i cant able to get my ans throigh airtel thans app and 121 also. I need resove this issue asap.

Retrieve the SMG message received.

Dear sir

Dear Sir,
I am airtel customer my number is 805XXX5191 Yestday i pursused new SIM card , its working but Calls and data is working but SMS is not working, resolved the issue in immediately

Thanking you
Sonia R

Aritel

Sir my Naushad Ahmad I'm in Saudi Arabia sir my son is blackd no networks no activity sir please my request on tha my sim contact tha network please sir help me sir my no is xxxxxx8881

Airtel sim

Sir my Naushad Ahmad I'm in Saudi Arabia sir my son is blackd no networks no activity sir please my request on tha my sim contact tha network please sir help me sir

Airtel network not registered

Dear sir/madam
Am facing network problem issue from 9 august on 7 august i have recharge of Rs 245 and on 22 september again i recharged of Rs 399 and 499 for international roaming now am in NZ i request u to fix this issue as soon as possible

internet problem

When I open a social app,crome or any search there is not data are access automatically low data access why?

internet slow

when i open social app or other app like google chrome and playstore the service is automatically slow down. im not able to do office work properly.if the same same problem occur next time i will port this sim to another sim. please take quickly action.
thankyou

same internet issue i am also

same internet issue i am also facing 4th he worst network in india till i reacharged thry said we have arranged

Signal problem

Hi Sir am harikrishna . From sangareddy dist. Telangana state. Am facing problem with signal as it is showing no signal. Even i have recharge 199 plan. Before this it was disconnected. Even am recharge with unlimited plan. Connection is not established. Customer care also not giving response. Please solve the problem. Other wise i will shift to other mobile operator.

Complaint

I cannot use data.it is Soo weak and slow, please do something about this as soon as possible.

Data finshing very fast

What is going on ????? Yarr data to pani ke tarah ho rha ha 2 minute use karo 100 mb khatm 1 hour use kro 1gb data khatam itna bhi kese ko maat banao or calling me toh baat hi nahi hoti uper wale floor pe jana padta ha kese se phone pe baat karne ke leye... I am very dissapointed,

Recharg

Mera recharg galat ho gaya hai mai 399 ka karna chata tha lekin 446 ka hogaya hai es pe
r purani vali suvidha bhi nahi hai krapya 446 ke jagh 399 ka richarg karne ki kripa kari

Recharg

Mera recharg galat ho gaya hai mai 399 ka karna chata tha lekin 446 ka hogaya hai es per purani vali suvidha bhi nahi hai mohd

Weak net connection

Sir
My name is k.sai from palakol in a.p
I am facing weak net connection problem and not getting the data signal and also messages are not going. Plz help me out from these problems

sim lost

my sim was deactivated i need to reactivate my number

Change Airtel DTH Pack

I wish to review my Airtel DTH Pack

Regarding out going calls was stopped

I have been recharge rs36 on one month back because out going calls was stopped now again the outgoing calls was again stopped .so I as wish to change to other network

Network problem

Dear team.

There was an network problem in Airtel service. From past 1 week there was some issues im facing. Facing a bad network problem. Its too slow. I cant able to do my work. It is taking more time to generate. But i had a good experience with Airtel network. But as of now its not proper.. Call were disconnected while speaking and then. It is too slow. Right now it was not an fastest network it was slowest network. I thought it will sort out within 2 days. But im facing this issue from past 1 week. Kindly do the needfull.

Out going call stoped sms

I have life time vallied in my SIM to perches in shop than why my valltty stoped