Airtel Mobile Nodal / Appellate Officer Contacts

Organization: 

Airtel Nodal Officer Team

Timing

  • 9:30 am to 6:30 pm
  • Monday to Friday
Circle Phone No. E-Mail Address Office Address
Chennai 9952434865 nodalofficer [dot] tn [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
AP and Telangana 9959334865 Nodalofficer [dot] andhra [at] in [dot] airtel [dot] com Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016
Assam 9957134865 nodalofficer [dot] nesa [at] in [dot] airtel [dot] com Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati - 781022
Haryana 9996034865 nodalofficer [dot] har [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana
Kerala 9995834865 nodalofficer [dot] ker [at] in [dot] airtel [dot] com Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala
Orissa 9937449253 nodalofficer [dot] orissa [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha
Maharashtra and Goa 9987234865 nodalofficer [dot] mah [at] in [dot] airtel [dot] com Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014
Mumbai 9987234865 nodalofficer [dot] mumbai [at] in [dot] airtel [dot] com Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai - 400064 , Maharashtra
Tamil Nadu 9952434865 nodalofficer [dot] tn [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
UP East 9935334865 nodalofficer [dot] upe [at] in [dot] airtel [dot] com Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
UP West and Uttarakhand 9897534865 nodalofficer [dot] upw [at] in [dot] airtel [dot] com Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh
Kolkata 9831234865 nodalofficer [dot] wb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
Bihar and Jharkhand 9934334865 nodalofficer [dot] bih [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India
Delhi NCR 9818334865 nodalofficer [dot] del [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015
Gujarat 7490034865 nodalofficer [dot] guj [at] in [dot] airtel [dot] com Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054
Himachal Pradesh 9805034865 nodalofficer [dot] hp [at] in [dot] airtel [dot] com Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009
Jammu and Kashmir 9797334865 nodalofficer [dot] jk [at] in [dot] airtel [dot] com Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012
Karnataka 9972534865 nodalofficer [dot] kk [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore - 560029
MP and Chattisgarh 9893134865 nodalofficer [dot] mpcg [at] in [dot] airtel [dot] com Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh
North East 9612034865 nodalofficer [dot] nesa [at] in [dot] airtel [dot] com Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003
West Bengal 9831234865 nodalofficer [dot] wb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
Punjab 9878434865 nodalofficer [dot] pb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101
Rajasthan 9928034865 nodalofficer [dot] raj [at] in [dot] airtel [dot] com Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan

Airtel Appellate Authority

Timing

  • 9:30 am to 6:30 pm
  • Monday to Friday
Circle Officer Name E-Mail Address Phone No. Office Address
Bihar and Jharkhand Mr. Ashish Agrawal appellate [dot] bihar [at] in [dot] airtel [dot] com 9934844866 Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India
AP and Telangana Ms. Manjula Menon appellate [dot] andhra [at] in [dot] airtel [dot] com 9959444865 Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016
Assam Ms. Mayuri Bharali appellate [dot] nesa [at] in [dot] airtel [dot] com 9957599118 Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati - 781022
Haryana Mr. Pankaj Mahajan appellate [dot] har [at] in [dot] airtel [dot] com 9729044865 Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana
Jammu and Kashmir Mr. Ravees Ahmad appellate [dot] jk [at] in [dot] airtel [dot] com 9797344865 Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012
Karnataka Mr. Saumil Agrawal appellate [dot] kk [at] in [dot] airtel [dot] com 9972544865 Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore - 560029
Kerala Mr. Jayan Menon appellate [dot] ker [at] in [dot] airtel [dot] com 9995844865 Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala
MP and Chattisgarh Mr. Devendra Jain appellate [dot] mpcg [at] in [dot] airtel [dot] com 9981544865 Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh
Mumbai Mr. Manish Jain appellate [dot] mumbai [at] in [dot] airtel [dot] com 9987244865 Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai - 400064 , Maharashtra
North East Ms. Chandamita Sarma appellate [dot] nesa [at] in [dot] airtel [dot] com 9612906264 Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003
Orissa Mr. Saumil Agrawal appellate [dot] orissa [at] in [dot] airtel [dot] com 9937044865 Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha
Tamil Nadu Mr. Sureshkumar B appellate [dot] tn [at] in [dot] airtel [dot] com 9940644865 Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
Chennai Mr. Sureshkumar B appellate [dot] tn [at] in [dot] airtel [dot] com 9940644865 Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
Delhi NCR Mr. Manish Kumar appellate [dot] del [at] in [dot] airtel [dot] com 9958444865 Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015
Gujarat Mr. Abhishek Sharma appellate [dot] guj [at] in [dot] airtel [dot] com 9724544865 Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054
Himachal Pradesh Mr. Mahender Singh appellate [dot] hp [at] in [dot] airtel [dot] com 9805044865 Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009
Kolkata Mr. Priyawrat Chauhan appellate [dot] wb [at] in [dot] airtel [dot] com 9831844865 Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
Maharashtra and Goa Ms. Riju Suji appellate [dot] mah [at] in [dot] airtel [dot] com 9987244865 Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014
Punjab Mr. Khushwinder Singh appellate [dot] pb [at] in [dot] airtel [dot] com 9878444865 Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101
Rajasthan Mr. Anoop Verma appellate [dot] raj [at] in [dot] airtel [dot] com 9928944865 Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan
UP East Mr. Navneet Shukla appellate [dot] upe [at] in [dot] airtel [dot] com 9794544865 Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
UP West and Uttarakhand Mr. Navneet Shukla appellate [dot] upw [at] in [dot] airtel [dot] com 9997444865 Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh
West Bengal Ms. Antara Kar appellate [dot] wb [at] in [dot] airtel [dot] com 9831844865 Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
Parent Article: 

Comments

Postpaid bill issue

Worst services. And no clarification properly. Bad communication with customers. We are ready to pay the bills. But not getting infaormation properly. Airtel is the right way to do office works and important works. All of you choose other best networks. Otherwise lot of money loosed (salaries, bill penalties, property's etc) through airtel. So be alert and change the network frnds. Feedback also very bad on airtel. Network services are good but backend services are tooo bad.

Misguided

I have recharged a international roaming pack for USA for 1255.00 for 10 days 2gb data... After recharge my money deducted but not getting benifit... I m there for another 3 days... But costomer care is misguidng me saying several times several issues... Pls kindly look into this matter.. My complain number is CBNRD30227427623.. If I m not getting the benifit pls refund my money so that I can recharge again... ASAP...as I will leave USA in another 2 3 days

serious complaint

I sanjiv malik and my ph no with you is ********, first thanks for keeping me in VIP category.
Some days back any officer from Dehradun call me for my bill, to deposit and I say that sure I will deposit ASAP. But some misbehaviour with that guy at that time.
First you check my account and see how much I use your services and how much amount I pay to you.
From more than a last year my plan was 2999 but no body from your side to call me to change small plan because of my usage but no problem its ok.
I only say to you that now my bill is 66000/- and this amount continue from last 3 or 4 years and I also pay monthly (check my history carefully)
Now my only request to you that I will pay my dues 5000 or 7000 per month and in 4 or 5 months all clear.
I am not able to do all payment in one time.
And why not from your side anybody disconnect my line in 3 or 4 years why now.
That officer say me in call that —— ab dekh mai kya kata noon our mai kya Kar salta noon, tera no band Karuna our tu Chula ke dikha.
Is this kind of officers you appoint to attend customers.
Now my request is that change my plan to smaller one and open my no and I will pay as I commit to you.
Regards.
Sanjiv malik

Pathetic services

Hi team

I am your M2m customer i have recently purchased 100 sims, No one in team members are bother to resolve my issue, Even your frontliners are not picking my calls,

Comment against Airtel customer service

Dear sir,

I'm Gokul. S and I was called you on customer care on 08/10/2020 , one of yours excective attended my call and respond to me. Still I have coverege issue in my area and already complaint taken by your side, there is no change at all. I got a message from your service team that was your complaint has solved and all that's why I called you. But still I'm facing the same issue so I demand the explanation but the executive put me on hold around 25 minutes. This is not right way to service a customer and I want a clear explanation anginst the complaint and the executive also.

Last year problem

i m facing the problem of mobile connectivity
now 4g speed is going but i m not able to getting the speed of of 2g And no network ...my mobile

SIM Activation Pending

Since last 3 days I m struggling to activate my SIM..I m following with customer care and 3 times visited Airtel store but still SIM not activated..pls confirm if you are not able to activate then I will change the operator..thanks for your service till now ..I m very dissatisfied..never expect such services from Airtel..

CONNECTIVITY ISSUE

Pls note that I am not going to pay any other amount since my network has not been resolved till date. As the issue is continuing for the last 6 months.

I have paid Rs.400 this month which I will continue to pay till my network problem is not resolved.

Also ensure that my nos should not be barred. If I do not get any proper resolution I shall be bound to lodge the complaint at Consumer court. All correspondence and call recordings has been stored by me for evidence purposes. This is too much.

You can send your networking people at my residence today for troubleshooting, or you can change my IP address.

Expecting your early response.

Phone deactivated even after payment on time

Pathetic service.
I paid the bill amount on time and still services got disconnected as they could trace the payment. It took them about 1 month to trace the payment and reactivate the phone.
The story doesnt end here.The same thing happened for next month payment. i am still struggling with their customer service team to get my phone reactivated. Payment was done through airtel app still facing the problem. The customer service team doesnt even read the mail properly and give un related replies.

New internet connection

The worst customer service I have ever seen in my life. I ha e opted for new connection of internet and the sales executive came home collected all the documents and also paid the amount on the spot online. He said the connection would be fixed by sunday or monday and today is friday no call or update on this. I called them 3 times and same response saying it would be fixed today sir for sure and after that I hope they all are sleeping without giving any response. Feel ashamed to say that I have tried for airtel broadband connection and failed to get it connected for long time and trying to cancel the same now.waited on the call for 25 mins .

Refund of money

Recharge done on wrong no. for Rs.3997 . Talked to Airtel customer care twice but not getting any positive response.Denied to consider my case n told that they can't do anything. Very non cooperative attitude. I want refund

No respect for customers

This is with reference with my Airtel Family No. : 86230 XXXXX (Son) & 91754 XXXXX (Wife). Inspite of repeated visit to your gallery at Kothrud, I am unable to pay the monthly payment. As it's clear displayed that the closing timings are 07:30 pm, my payment was not accepted, even thou I reached at 07:12 pm. Sir, we are working people, so we need to adjust our timings & visit your place to pay the bills on time. Your staff are so... so... arrogant, that they don't need customers like us, who visit your gallery to pay the bills. If you don't want us, please say so, we would be happy to close the account, but such behavior is not acceptable.

This might be the last time, as I don't like to complain but I will go ahead & close the account.

Error in bill amount

With great dissatisfaction, I would like to ask Airtel whether they have any regards for their customer or not. I was at Nathula wherein Airtel activated my 10days roaming pack and to my surprise without asking me. Also I was well within our Indian boundary . I kept on calling all the authorities but I didn't get any resolution or response. Pathetic service and worst customer support.

Why are my refund??

Recharge number 8420454***pls help me & refund my money I do this rechare 6th guly 2019 rs:399 pls refund my money.

child sim card not activated

I tool postpaid sim with 1 child sim, the child sim is not activated even after 15 days. now i want to back out and they are saying as per policy it is 90 days then only you can port out.
very poor service

Airtel setup box not working

Dear sir/madam,
After 17 day my tv is totally closed for your setuop box and your technicians problems no visited any technicians at my home. Please check and confirmed me.

Network problem

Dear airtel nodal officer
Your airtel network is not working my area
Your airtel users didn't use internet speed
So I suggest u
One new tower installation in my area
Please contact me

Network problem

Govt. Degree college hatta dist. Damoh madhya pradesh in india address near jail road tehshil office frint in college building in very bad signal in airtel, idea, Vodafone, in all network poor signal

Poor Signal Connectivity

Hello,

From last 10 years in jayanagar-1st block Bnaglore center city there is pathetic worst signal issue of Airtel.
Many commercial buildings are there here & its heart of city.

I repeatedly back to back raised complaint at Nodal officer by mail. Only auto response i m getting but action towards my complaint / issues is zero .

Is Airtel worth eligible to drive customers grievances ?. You are loosing the name & image in society.
Let me suggest you, keep that zeal to response and quick action when customer calls you. If there is customer Airtel will be there. If there is no customer to Airtel. There would no more Airtel in India.

because of customer airtel is surviving . So please response to customer. Dont keep complaint register no open for longer duration.
Very badly airtel hurting its customer.

If this contineous its tough for Airtel to survive in future.

Regards,
Sarah

No response from Airtel support

I have been waiting for a response from Airtel support for a month, I have not got any response yet, even added the nodal officer in the cc but still nothing.
I have an issue with Airtel Tv app. If this issue is not addressed I will be switching networks at the end of my bill cycle.

No callback from customer service team, not helping nature

Similar issue with me also. My case/complaints are not getting addressed since 3-4 months and bill only is getting increased. Such a pathetic customer service ever seen. I asked them to disconnect the service if they work like this, but they are not disconnecting services also neither providing any resolution.

Network issue and customer service complaint

I have network issues from past 8 months I have complained more than 100 times. It's not answered. I change to special sim also.. after lot of issues sim got activated. But now the bill amount is coming too high.. but I didn't get any customer support. If I send an email to 121@... The guys name Priya and Danish reply the same answer again ND again..

If this is how a customer is treated, I need to escalate issue further and may be raise a consumer court complaint also for looting me.

Problem yet not solve

Dear airtel
There is an issue with the network and data which will be complaint on date 2 October 2017 at 9.45 pm which will be not solve till date kindly revert what about the complaint and it status in email

Mobile Connectivity

Hi,

I have been waiting since 11th of this month after complaining about signal issues still its not been resolved

When Iam in office (AnnaNagar Shanthi Colony # AB 110 4th Avenue CH-40) Iam not heard to the caller on the other end I need to come

of my office every time I need to speak to someone same apply when I need to call Some one. I have been dealing with this for 1-2 months.

2. When I reach home (Periyar Nagar #C- 305 1st Strret Ch-82) my internet stops working, we 5 of us are on Family package All of us have the same issue.

I have complained about this to your local office post that I have mailed 121 on 11th-Jan'19 till date I have not been relived of this problem.
Are you guys working on this ..?

Every time I write to You, I get only apologies mail, & you buy time & you have done any thing for more than 20 day

SMS is Not send

I do not send SMS of any number last 2 months my airtel number is xxxxxxx883. and I changed the mobile phone and replace the new sim card. I was going to the Airtel store and create a complaint about SMS regarding but my problem is still is not solved.

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sms is not working

Sir my no xxxxxx5004Problem is that I cannot send and received message to any one . My pay phone and other sms based application is not working.

Bills are being shared to other that the customer

hi,
based on the relationship/friendship with your employees, sometime on a friendly note, the employees are sharing the itemized bills to their known person on demand. i have been affected by it. request you to please ,check your records

Calling problem

Sir
mai call kr rha hu but call mill nii rha hai agar kisi ka bhi number mila rha hu toh call ended aa rha hai
or mere ko network kii bhi bahut problem ho rhi hai agar aap isko shi kr rhe ho toh thk hai varna mai isko port kra rha hu idea m
meri problem ko turant hal kro

no network coverage in my home

i want to port my sim airtel to bsnl because from 5 month i m facing the problem of mobile connectivity
now 4g speed is going but i m not able to getting the speed of of 2g

PHONE PROBLEM

MY PHONE IS DEAD ITS NOT RUNNING

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