Airtel Mobile Nodal / Appellate Officer Contacts

Organization: 

Airtel Nodal Officer Team

Timing

  • 9:30 am to 6:30 pm
  • Monday to Friday
Circle Phone No. E-Mail Address Office Address
Chennai 9952434865 nodalofficer [dot] tn [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 42/147 & 44/146
Santhome High Road & Rosary Church road,
Mylapore Chennai 600004
AP and Telangana 09959334865 Nodalofficer [dot] andhra [at] in [dot] airtel [dot] com Bharti Airtel Limited
Splendid Towers
Huda Road
Opp. Begumpet Police Station
Begumpet
Hyderabad - 500016
Assam 9957134865 nodalofficer [dot] nesa [at] in [dot] airtel [dot] com Bharti Airtel Limited
Bharti House
Six mile Khanapara
Guwahati - 781022
Haryana 9996034865 nodalofficer [dot] har [at] in [dot] airtel [dot] com Bharti Airtel Limited
Plot No 41 & 42
Industrial Park
Sector 2
Growth Center
Saha
Distt Ambala
state- Haryana
Kerala 9995834865 nodalofficer [dot] ker [at] in [dot] airtel [dot] com Bharti Airtel Limited
SL Avenue
N H Bypass Kundanoor Jn
Maradu P O Kochi
682304
Kerala
Orissa 9937449253 nodalofficer [dot] orissa [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infocity Campus, 6th
Floor, E-13/1, Chandaka Industrial Estate,
Chandrasekharpur, Bhubaneswar-751024, Odisha
Maharashtra and Goa 9987234865 nodalofficer [dot] mah [at] in [dot] airtel [dot] com Bharti Airtel limited
Plot No. 3/1
North Tower
ePark
MIDC Knowledge park
Kharadi
Pune- 110014
Mumbai 9987234865 nodalofficer [dot] mumbai [at] in [dot] airtel [dot] com Bharti Airtel Limited
7th Floor
Interface Building No 7
Interface
Link Road
Malad west
Mumbai - 400064
Maharashtra
Tamil Nadu 9952434865 nodalofficer [dot] tn [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 42/147 & 44/146
Santhome High Road & Rosary Church road,
Mylapore Chennai 600004
UP East 9935334865 nodalofficer [dot] upe [at] in [dot] airtel [dot] com Bharti Airtel Limited
TCG 7/7
Vibhuti Khand
Gomti Nagar
Lucknow - 226010
UP West and Uttarakhand 9897534865 nodalofficer [dot] upw [at] in [dot] airtel [dot] com Bharti Airtel Limited
B38/C1
Sector 57
Noida- 201301 Uttar Pradesh
Kolkata 9831234865 nodalofficer [dot] wb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infinity Building, 5th Floor,
Salt Lake Electronics Complex, Kolkata-700091,
West Bengal
Bihar and Jharkhand 9934334865 nodalofficer [dot] bih [at] in [dot] airtel [dot] com Bharti Airtel Limited
Plot no 18
Patliputra Industrial area
Patna 800013
Bihar
India
Delhi NCR 9818334865 nodalofficer [dot] del [at] in [dot] airtel [dot] com Bharti Airtel Limited
Plot No. 16
Udyog Vihar
Phase - IV
Gurgaon - 122015
Gujarat 7490034865 nodalofficer [dot] guj [at] in [dot] airtel [dot] com Bharti Airtel Limited
Zodiac Square
2nd Floor
SG Road
Opp Gurudwara
Ahmedabad 380 054
Himachal Pradesh 9805034865 nodalofficer [dot] hp [at] in [dot] airtel [dot] com Bharti Airtel Limited
Block No. 11 A
SDA Complex
Kasumpti
Shimla 171009
Jammu and Kashmir 9797334865 nodalofficer [dot] jk [at] in [dot] airtel [dot] com Bharti Airtel Limited
B2
3rd Floor
South Block
Bahu Plaza
Gandhi Nagar
Jammu
Jammu & Kashmir 180012
Karnataka 9972534865 nodalofficer [dot] kk [at] in [dot] airtel [dot] com Bharti Airtel Limited
No 55
divyashree towers
Bannerghatta Road Bangalore - 560029
MP and Chattisgarh 9893134865 nodalofficer [dot] mpcg [at] in [dot] airtel [dot] com Bharti Airtel Limited
3rd Floor
Metro Towers
AB Road
Near Vijay Nagar
Indore
Madhya Pradesh
North East 9612034865 nodalofficer [dot] nesa [at] in [dot] airtel [dot] com Bharti Hexacom Limited
Modrina Mansion
1st Floor
Laitumukrah Main Road
Shillong- 793003
West Bengal 9831234865 nodalofficer [dot] wb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infinity Building, 5th Floor,
Salt Lake Electronics Complex, Kolkata-700091,
West Bengal
Punjab 9878434865 nodalofficer [dot] pb [at] in [dot] airtel [dot] com Bharti Airtel Limited
Plot No.21
Rajiv Gandhi Technology Park
Chandigarh 160101
Rajasthan 9928034865 nodalofficer [dot] raj [at] in [dot] airtel [dot] com Bharti Hexacom Limited
K-21
Sunny House
Malviya Marg
C-Scheme
Jaipur-302001
Rajasthan

Airtel Appellate Authority

Timing

  • 9:30 am to 6:30 pm
  • Monday to Friday
Circle Officer Name Phone No. E-Mail Address Office Address
Bihar and Jharkhand Mr. Ashish Agrawal 9934844866 appellate [dot] bihar [at] in [dot] airtel [dot] com Bharti Airtel Limited
Plot no 18
Patliputra Industrial area
Patna 800013
Bihar
India
AP and Telangana Ms. Manjula Menon 9959444865 appellate [dot] andhra [at] in [dot] airtel [dot] com Bharti Airtel Limited
Splendid Towers
Huda Road
Opp. Begumpet Police Station
Begumpet
Hyderabad - 500016
Assam Ms. Mayuri Bharali 9957599118 appellate [dot] nesa [at] in [dot] airtel [dot] com Bharti Airtel Limited
Bharti House
Six mile Khanapara
Guwahati - 781022
Haryana Mr. Pankaj Mahajan 9729044865 appellate [dot] har [at] in [dot] airtel [dot] com Bharti Airtel Limited
Plot No 41 & 42
Industrial Park
Sector 2
Growth Center
Saha
Distt Ambala
state- Haryana
Jammu and Kashmir Mr. Ankur Arora 9797344865 appellate [dot] jk [at] in [dot] airtel [dot] com Bharti Airtel Limited
B2
3rd Floor
South Block
Bahu Plaza
Gandhi Nagar
Jammu
Jammu & Kashmir 180012
Karnataka Mr. Pandian M 9972544865 appellate [dot] kk [at] in [dot] airtel [dot] com Bharti Airtel Limited
No 55
divyashree towers
Bannerghatta Road Bangalore - 560029
Kerala Mr. Jayan Menon 9995844865 appellate [dot] ker [at] in [dot] airtel [dot] com Bharti Airtel Limited
SL Avenue
N H Bypass Kundanoor Jn
Maradu P O Kochi
682304
Kerala
MP and Chattisgarh Mr. Devendra Jain 9981544865 appellate [dot] mpcg [at] in [dot] airtel [dot] com Bharti Airtel Limited
3rd Floor
Metro Towers
AB Road
Near Vijay Nagar
Indore
Madhya Pradesh
Mumbai Mr. Manish Jain 9987244865 appellate [dot] mumbai [at] in [dot] airtel [dot] com Bharti Airtel Limited
7th Floor
Interface Building No 7
Interface
Link Road
Malad west
Mumbai - 400064
Maharashtra
North East Ms. Chandamita Sarma 9612906264 appellate [dot] nesa [at] in [dot] airtel [dot] com Bharti Hexacom Limited
Modrina Mansion
1st Floor
Laitumukrah Main Road
Shillong- 793003
Orissa Mr. Bipul Chatterjee 9937044865 appellate [dot] orissa [at] in [dot] airtel [dot] com Bharti Airtel Limited
Infocity Campus
6th Floor
E-13/1
Chandaka Industrial Estate
Chandrasekharpur
Bhubaneswar-751024
Odisha
Tamil Nadu Mr. Sureshkumar B 9940644865 appellate [dot] tn [at] in [dot] airtel [dot] com Bharti Airtel Limited
Oceanic Towers
8th Floor
101 Santhome High Road
Chennai 600028
Chennai Mr. Sureshkumar B 9940644865 appellate [dot] tn [at] in [dot] airtel [dot] com Bharti Airtel Limited
Oceanic Towers
8th Floor
101 Santhome High Road
Chennai 600 028
Delhi NCR Mr. Manish Kumar 9958444865 appellate [dot] del [at] in [dot] airtel [dot] com Bharti Airtel Limited
Plot No. 16
Udyog Vihar
Phase - IV
Gurgaon - 122015
Gujarat Mr. Abhishek Sharma 9724544865 appellate [dot] guj [at] in [dot] airtel [dot] com Bharti Airtel Limited
Zodiac Square
2nd Floor
SG Road
Opp Gurudwara
Ahmedabad 380 054
Himachal Pradesh Mr. Mahender Singh 9805044865 appellate [dot] hp [at] in [dot] airtel [dot] com Bharti Airtel Limited
Block No. 11 A
SDA Complex
Kasumpti
Shimla 171009
Kolkata Mr. Priyawrat Chauhan 9831844865 appellate [dot] wb [at] in [dot] airtel [dot] com Bharti Airtel Limited
Infinity Building
5th Floor
Salt Lake Electronics Complex
Kolkata-700091
West Bengal
Maharashtra and Goa Ms. Riju Suji 9987244865 appellate [dot] mah [at] in [dot] airtel [dot] com Bharti Airtel limited
Plot No. 3/1
North Tower
ePark
MIDC Knowledge park
Kharadi
Pune- 110014
Punjab Mr. Khushwinder Singh 9878444865 appellate [dot] pb [at] in [dot] airtel [dot] com Bharti Airtel Limited
Plot No.21
Rajiv Gandhi Technology Park
Chandigarh 160101
Rajasthan Mr. Anoop Verma 9928944865 appellate [dot] raj [at] in [dot] airtel [dot] com Bharti Hexacom Limited
K-21
Sunny House
Malviya Marg
C-Scheme
Jaipur-302001
Rajasthan
UP East Mr. Navneet Shukla 9794544865 appellate [dot] upe [at] in [dot] airtel [dot] com Bharti Airtel Limited
TCG 7/7
Vibhuti Khand
Gomti Nagar
Lucknow - 226010
UP West and Uttarakhand Mr. Navneet Shukla 9997444865 appellate [dot] upw [at] in [dot] airtel [dot] com Bharti Airtel Limited
B38/C1
Sector 57
Noida- 201301 Uttar Pradesh
West Bengal Mr. Mithun Chowdhurie 9831844865 appellate [dot] wb [at] in [dot] airtel [dot] com Bharti Airtel Limited
Infinity Building
5th Floor
Salt Lake Electronics Complex
Kolkata-700091
West Bengal
Parent Article: 

Comments

Pathetic services

Hi team

I am your M2m customer i have recently purchased 100 sims, No one in team members are bother to resolve my issue, Even your frontliners are not picking my calls,

Comment against Airtel customer service

Dear sir,

I'm Gokul. S and I was called you on customer care on 08/10/2020 , one of yours excective attended my call and respond to me. Still I have coverege issue in my area and already complaint taken by your side, there is no change at all. I got a message from your service team that was your complaint has solved and all that's why I called you. But still I'm facing the same issue so I demand the explanation but the executive put me on hold around 25 minutes. This is not right way to service a customer and I want a clear explanation anginst the complaint and the executive also.

Last year problem

i m facing the problem of mobile connectivity
now 4g speed is going but i m not able to getting the speed of of 2g And no network ...my mobile

SIM Activation Pending

Since last 3 days I m struggling to activate my SIM..I m following with customer care and 3 times visited Airtel store but still SIM not activated..pls confirm if you are not able to activate then I will change the operator..thanks for your service till now ..I m very dissatisfied..never expect such services from Airtel..

CONNECTIVITY ISSUE

Pls note that I am not going to pay any other amount since my network has not been resolved till date. As the issue is continuing for the last 6 months.

I have paid Rs.400 this month which I will continue to pay till my network problem is not resolved.

Also ensure that my nos should not be barred. If I do not get any proper resolution I shall be bound to lodge the complaint at Consumer court. All correspondence and call recordings has been stored by me for evidence purposes. This is too much.

You can send your networking people at my residence today for troubleshooting, or you can change my IP address.

Expecting your early response.

Phone deactivated even after payment on time

Pathetic service.
I paid the bill amount on time and still services got disconnected as they could trace the payment. It took them about 1 month to trace the payment and reactivate the phone.
The story doesnt end here.The same thing happened for next month payment. i am still struggling with their customer service team to get my phone reactivated. Payment was done through airtel app still facing the problem. The customer service team doesnt even read the mail properly and give un related replies.

New internet connection

The worst customer service I have ever seen in my life. I ha e opted for new connection of internet and the sales executive came home collected all the documents and also paid the amount on the spot online. He said the connection would be fixed by sunday or monday and today is friday no call or update on this. I called them 3 times and same response saying it would be fixed today sir for sure and after that I hope they all are sleeping without giving any response. Feel ashamed to say that I have tried for airtel broadband connection and failed to get it connected for long time and trying to cancel the same now.waited on the call for 25 mins .

Refund of money

Recharge done on wrong no. for Rs.3997 . Talked to Airtel customer care twice but not getting any positive response.Denied to consider my case n told that they can't do anything. Very non cooperative attitude. I want refund

No respect for customers

This is with reference with my Airtel Family No. : 86230 XXXXX (Son) & 91754 XXXXX (Wife). Inspite of repeated visit to your gallery at Kothrud, I am unable to pay the monthly payment. As it's clear displayed that the closing timings are 07:30 pm, my payment was not accepted, even thou I reached at 07:12 pm. Sir, we are working people, so we need to adjust our timings & visit your place to pay the bills on time. Your staff are so... so... arrogant, that they don't need customers like us, who visit your gallery to pay the bills. If you don't want us, please say so, we would be happy to close the account, but such behavior is not acceptable.

This might be the last time, as I don't like to complain but I will go ahead & close the account.

Error in bill amount

With great dissatisfaction, I would like to ask Airtel whether they have any regards for their customer or not. I was at Nathula wherein Airtel activated my 10days roaming pack and to my surprise without asking me. Also I was well within our Indian boundary . I kept on calling all the authorities but I didn't get any resolution or response. Pathetic service and worst customer support.

Why are my refund??

Recharge number 8420454***pls help me & refund my money I do this rechare 6th guly 2019 rs:399 pls refund my money.

child sim card not activated

I tool postpaid sim with 1 child sim, the child sim is not activated even after 15 days. now i want to back out and they are saying as per policy it is 90 days then only you can port out.
very poor service

Airtel setup box not working

Dear sir/madam,
After 17 day my tv is totally closed for your setuop box and your technicians problems no visited any technicians at my home. Please check and confirmed me.

Network problem

Dear airtel nodal officer
Your airtel network is not working my area
Your airtel users didn't use internet speed
So I suggest u
One new tower installation in my area
Please contact me

Network problem

Govt. Degree college hatta dist. Damoh madhya pradesh in india address near jail road tehshil office frint in college building in very bad signal in airtel, idea, Vodafone, in all network poor signal

Poor Signal Connectivity

Hello,

From last 10 years in jayanagar-1st block Bnaglore center city there is pathetic worst signal issue of Airtel.
Many commercial buildings are there here & its heart of city.

I repeatedly back to back raised complaint at Nodal officer by mail. Only auto response i m getting but action towards my complaint / issues is zero .

Is Airtel worth eligible to drive customers grievances ?. You are loosing the name & image in society.
Let me suggest you, keep that zeal to response and quick action when customer calls you. If there is customer Airtel will be there. If there is no customer to Airtel. There would no more Airtel in India.

because of customer airtel is surviving . So please response to customer. Dont keep complaint register no open for longer duration.
Very badly airtel hurting its customer.

If this contineous its tough for Airtel to survive in future.

Regards,
Sarah

No response from Airtel support

I have been waiting for a response from Airtel support for a month, I have not got any response yet, even added the nodal officer in the cc but still nothing.
I have an issue with Airtel Tv app. If this issue is not addressed I will be switching networks at the end of my bill cycle.

No callback from customer service team, not helping nature

Similar issue with me also. My case/complaints are not getting addressed since 3-4 months and bill only is getting increased. Such a pathetic customer service ever seen. I asked them to disconnect the service if they work like this, but they are not disconnecting services also neither providing any resolution.

Network issue and customer service complaint

I have network issues from past 8 months I have complained more than 100 times. It's not answered. I change to special sim also.. after lot of issues sim got activated. But now the bill amount is coming too high.. but I didn't get any customer support. If I send an email to 121@... The guys name Priya and Danish reply the same answer again ND again..

If this is how a customer is treated, I need to escalate issue further and may be raise a consumer court complaint also for looting me.

Problem yet not solve

Dear airtel
There is an issue with the network and data which will be complaint on date 2 October 2017 at 9.45 pm which will be not solve till date kindly revert what about the complaint and it status in email

Mobile Connectivity

Hi,

I have been waiting since 11th of this month after complaining about signal issues still its not been resolved

When Iam in office (AnnaNagar Shanthi Colony # AB 110 4th Avenue CH-40) Iam not heard to the caller on the other end I need to come

of my office every time I need to speak to someone same apply when I need to call Some one. I have been dealing with this for 1-2 months.

2. When I reach home (Periyar Nagar #C- 305 1st Strret Ch-82) my internet stops working, we 5 of us are on Family package All of us have the same issue.

I have complained about this to your local office post that I have mailed 121 on 11th-Jan'19 till date I have not been relived of this problem.
Are you guys working on this ..?

Every time I write to You, I get only apologies mail, & you buy time & you have done any thing for more than 20 day

SMS is Not send

I do not send SMS of any number last 2 months my airtel number is xxxxxxx883. and I changed the mobile phone and replace the new sim card. I was going to the Airtel store and create a complaint about SMS regarding but my problem is still is not solved.

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sms is not working

Sir my no xxxxxx5004Problem is that I cannot send and received message to any one . My pay phone and other sms based application is not working.

Bills are being shared to other that the customer

hi,
based on the relationship/friendship with your employees, sometime on a friendly note, the employees are sharing the itemized bills to their known person on demand. i have been affected by it. request you to please ,check your records

Calling problem

Sir
mai call kr rha hu but call mill nii rha hai agar kisi ka bhi number mila rha hu toh call ended aa rha hai
or mere ko network kii bhi bahut problem ho rhi hai agar aap isko shi kr rhe ho toh thk hai varna mai isko port kra rha hu idea m
meri problem ko turant hal kro

no network coverage in my home

i want to port my sim airtel to bsnl because from 5 month i m facing the problem of mobile connectivity
now 4g speed is going but i m not able to getting the speed of of 2g

PHONE PROBLEM

MY PHONE IS DEAD ITS NOT RUNNING

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