Airtel Customer Care Number 121

Organization: 
Toll free Number(s): 
  • 121 (Prepaid & Postpaid,Broadband - Query/Request Helpline No.)
  • 198 (Prepaid & Postpaid - Complaint Helpline No.)
  • 1800 103 1111 (Mobile Number Portability)
  • 12150 (DTH -From Registered Mobile Number)
All India Number(s): 
  • 0124-444 8080 (North - Airtel Digital TV Care)
  • 033-4444 8080 (East - Airtel Digital TV Care)
  • 020-4444 8080 (West - Airtel Digital TV Care)
  • 080-4444 8080 (South - Airtel Digital TV Care)
  • 99330 12345 (For Postpaid In case calling from any other number)
  • 99330 99330 (For Prepaid In case calling from any other number)
  • 98101 98101 (For Prepaid in case calling from any other number)
  • 81300-81300 (Know Your Account Details Give a Missed Call)
  • 98100 12345 (Airtel Postpaid)

Email

  • business [at] in [dot] airtel [dot] com
  • Airtel [dot] partner [at] airtel [dot] com
  • ombudsperson [at] bharti [dot] in
  • digitaltv [at] airtel [dot] com
  • 121 [at] airtel [dot] com
  • Email alerts

SMS

  • SMS "START <Option>" or "START <Option>, <Option>" to register your preference for
    receiving selective categories of promotional SMS', to 1909. (see below for Preference Options)
  • In case you want to stop all promotions, SMS "START 0" to 1909.
  • Or you could register via our dedicated IVR at 1909, from you airtel mobile or landline phone

Quick Links

Important Links

New Connection

Mobile Number Portability(MNP) 

Do Not Disturb (DND)

Airtel Prepaid

Circle Phone Number
Delhi 9810198101
UP East 9935199351
UP West 9897098970
Punjab 9815098150
Haryana 9896098960
Himachal Pradesh 9816098160
J&K 9906099060
Kolkata 9831098310
West Bengal 9933099330
Bihar 9934099340
Shillong 9862098620
Assam 9954099540
Orissa 9937099370
Kerala 9895198951
Karnataka 9845098450
Andhra Pradesh 9849098490
TN / Chennai 9894198941
Madhya Pradesh 9893098930
Mumbai 9892098920
Maharashtra 9890098900
Gujarat 9898098980
Rajasthan 9950099500

Airtel Postpaid

Circle Phone Number
Chennai / Tamil Nadu 9894012345
AP and Telangana 9849012345
Assam 9954012345
Bihar and Jharkhand 9934012345
Delhi NCR 9810012345
Gujarat 9898012345
Haryana 9896012345
Himachal Pradesh 9816012345
Jammu and Kashmir 9906012345
Karnataka 9845012345
Kerala 9895012345
Kolkata 9831012345
Maharashtra and Goa 9890012345
MP and Chattisgarh 9893012345
Mumbai 9892012345
North East 9862012345
Orissa 9937012345
Punjab 9815012345
Rajasthan 9829012345
UP East 9935012345
UP West and Uttarakhand 9897012345
West Bengal 9933012345

Telemarketer Registration

Airtel Mobile Services

Airtel Broadband and Telephone Services

Airtel Mobile All India Nodal Officer List

Circle contact Email Address
Chennai 9952434865 nodalofficer [dot] tn [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
AP and Telangana 9959334865 Nodalofficer [dot] andhra [at] in [dot] airtel [dot] com Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016
Assam 9957134865 nodalofficer [dot] nesa [at] in [dot] airtel [dot] com Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati - 781022
Haryana 9996034865 nodalofficer [dot] har [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana

Kerala 9995834865 nodalofficer [dot] ker [at] in [dot] airtel [dot] com Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala
Orissa 9937449253 nodalofficer [dot] orissa [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha
Maharashtra and Goa 9987234865 nodalofficer [dot] mah [at] in [dot] airtel [dot] com Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014
Mumbai 9987234865 nodalofficer [dot] mumbai [at] in [dot] airtel [dot] com Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai - 400064 , Maharashtra
Tamil Nadu 9952434865 nodalofficer [dot] tn [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
UP East 9935334865 nodalofficer [dot] upe [at] in [dot] airtel [dot] com Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
UP West and Uttarakhand 9897534865 nodalofficer [dot] upw [at] in [dot] airtel [dot] com Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh
Kolkata 9831234865 nodalofficer [dot] wb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
Bihar and Jharkhand 9934334865 nodalofficer [dot] bih [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India
Delhi NCR 9818334865 nodalofficer [dot] del [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015
Gujarat 7490034865 nodalofficer [dot] guj [at] in [dot] airtel [dot] com Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054
Himachal Pradesh 9805034865 nodalofficer [dot] hp [at] in [dot] airtel [dot] com Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009
Jammu and Kashmir 9797334865 nodalofficer [dot] jk [at] in [dot] airtel [dot] com Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012
Karnataka 9972534865 nodalofficer [dot] kk [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore - 560029
MP and Chattisgarh 9893134865 nodalofficer [dot] mpcg [at] in [dot] airtel [dot] com Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh
North East 9612034865 nodalofficer [dot] nesa [at] in [dot] airtel [dot] com Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003
West Bengal 9831234865 nodalofficer [dot] wb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
Punjab 9878434865 nodalofficer [dot] pb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101
Rajasthan 9928034865 nodalofficer [dot] raj [at] in [dot] airtel [dot] com Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan

Airtel Mobile All India Appellate Authority List

Circle Officer Name Phone No. Email Address
Bihar and Jharkhand Mr. Ashish Agrawal 9934844866 appellate [dot] bihar [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India
AP and Telangana Ms. Manjula Menon 9959444865 appellate [dot] andhra [at] in [dot] airtel [dot] com Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016
Assam Ms. Mayuri Bharali 9957599118 appellate [dot] nesa [at] in [dot] airtel [dot] com Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati - 781022
Haryana Mr. Pankaj Mahajan 9729044865 appellate [dot] har [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana
Jammu and Kashmir Mr. Ankur Arora 9797344865 appellate [dot] jk [at] in [dot] airtel [dot] com Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012
Karnataka Mr. Pandian M 9972544865 appellate [dot] kk [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore - 560029
Kerala Mr. Jayan Menon 9995844865 appellate [dot] ker [at] in [dot] airtel [dot] com Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala
MP and Chattisgarh Mr. Devendra Jain 9981544865 appellate [dot] mpcg [at] in [dot] airtel [dot] com Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh
Mumbai Mr. Manish Jain 9987244865 appellate [dot] mumbai [at] in [dot] airtel [dot] com Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai - 400064 , Maharashtra
North East Ms. Chandamita Sarma 9612906264 appellate [dot] nesa [at] in [dot] airtel [dot] com Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003
Orissa Mr. Bipul Chatterjee 9937044865 appellate [dot] orissa [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha
Tamil Nadu Mr. Sureshkumar B 9940644865 appellate [dot] tn [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
Chennai Mr. Sureshkumar B 9940644865 appellate [dot] tn [at] in [dot] airtel [dot] com Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
Delhi NCR Mr. Manish Kumar 9958444865 appellate [dot] del [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015
Gujarat Mr. Abhishek Sharma 9724544865 appellate [dot] guj [at] in [dot] airtel [dot] com Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054
Himachal Pradesh Mr. Mahender Singh 9805044865 appellate [dot] hp [at] in [dot] airtel [dot] com Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009
Kolkata Mr. Priyawrat Chauhan 9831844865 appellate [dot] wb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
Maharashtra and Goa Ms. Riju Suji 9987244865 appellate [dot] mah [at] in [dot] airtel [dot] com Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014
Punjab Mr. Khushwinder Singh 9878444865 appellate [dot] pb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101
Rajasthan Mr. Anoop Verma 9928944865 appellate [dot] raj [at] in [dot] airtel [dot] com Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan
UP East Mr. Prashant Gambhir 9794544865 appellate [dot] upe [at] in [dot] airtel [dot] com Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
UP West and Uttarakhand Mr. Prashant Gambhir 9997444865 appellate [dot] upw [at] in [dot] airtel [dot] com Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh
West Bengal Mr. Mithun Chowdhurie 9831844865 appellate [dot] wb [at] in [dot] airtel [dot] com Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal

Airtel Fixedline/Broadband and Fixed Line Nodal Officer List

Service Area of Phone No. E-Mail Address Office Address

Andhra Pradesh

040-40000294

nodal [dot] southabts [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016

Delhi NCR

011-41614777

nodal [dot] ncr [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015

Gujarat

079-40020142

nodal [dot] west [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054

Haryana

0180-4035835

nodal [dot] haryana [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , Haryana

Karnataka

080-41115338

nodal [dot] southabts [at] in [dot] airtel [dot] com

Bharti Airtel Limited, 55, Divyasree Towers, Bannerghatta Road, Bangalore - 560029

Kerala

0484-4010086

nodal [dot] southabts [at] in [dot] airtel [dot] com

Bharti Airtel Limited, N H Bypass Kundanoor Jn, Maradu P O Kochi - 682034, Kerala

Kolkata

033-40016725

nodal [dot] kolkata [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal

Madhya Pradesh & Chhatisgarh

0755-4200460

nodal [dot] central [at] in [dot] airtel [dot] com

Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh

Maharashtra

020-40031234

nodal [dot] west [at] in [dot] airtel [dot] com

Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014

Mumbai

022-40030142

nodal [dot] west [at] in [dot] airtel [dot] com

Bharti Airtel Limited, 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai - 400064, Maharashtra

Punjab

0172-4600765

nodal [dot] punjab [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh - 160101

Rajasthan

0141-4037338

nodal [dot] rajasthan [at] in [dot] airtel [dot] com

Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan

Tamil Nadu

044-42100356

nodal [dot] southabts [at] in [dot] airtel [dot] com

Bharti Airtel Limited, Oceanic Towers, 8th Floor, 101 Santhome High Road, Chennai - 600028

Uttar Pradesh East

0522-4007499

nodal [dot] upeast [at] in [dot] airtel [dot] com

Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010

Uttar Pradesh West

0121-4007499

nodal [dot] upwest [at] in [dot] airtel [dot] com

Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh

Airtel FixedLine / Broadband Appellate Authority List (All India)

Service Area Name Email Phone Address
Andhra Pradesh Ms. Manjula Menon appellate [dot] southabts [at] in [dot] airtel [dot] com 040-40000222 Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016
Delhi & National Capital Region Mr. Manish Kumar appellate [dot] ncr [at] in [dot] airtel [dot] com 011-41614690 Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015
Gujarat Mr. Abhishek Sharma appellate [dot] west [at] in [dot] airtel [dot] com 079-40020143 Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054
Haryana Mr. Pankaj Mahajan appellate [dot] haryana [at] in [dot] airtel [dot] com 0180-4600150 Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , Haryana
Karnataka Mr. Pandian M appellate [dot] southabts [at] in [dot] airtel [dot] com 080-41115201 Bharti Airtel Limited, 55, Divyasree Towers, Bannerghatta Road, Bangalore - 560029
Kerala Mr. Jayan Menon appellate [dot] southabts [at] in [dot] airtel [dot] com 0484-4015201 Bharti Airtel Limited, N H Bypass Kundanoor Jn, Maradu P O Kochi - 682034, Kerala
Kolkata Mr. Priyawrat Chauhan appellate [dot] kolkata [at] in [dot] airtel [dot] com 033-40016676 Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
Madhya Pradesh & Chhatisgarh Mr. Devendra Jain appellate [dot] central [at] in [dot] airtel [dot] com 0755-4221100 Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh
Maharashtra Ms. Riju Suji appellate [dot] west [at] in [dot] airtel [dot] com 020-40031233 Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014
Mumbai Mr. Manish Jain appellate [dot] west [at] in [dot] airtel [dot] com 022-40030143 Bharti Airtel Limited, 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai - 400064, Maharashtra
Punjab Mr. Jaswinder Singh appellate [dot] punjab [at] in [dot] airtel [dot] com 0172-4600150 Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh - 160101
Rajasthan Mr. Anoop Verma appellate [dot] rajasthan [at] in [dot] airtel [dot] com 0141-4034338 Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan
Tamil Nadu /Chennai Mr. Sureshkumar B appellate [dot] southabts [at] in [dot] airtel [dot] com 0141-4034338 Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
Uttar Pradesh East Mr. Prashant Gambhir appellate [dot] upeast [at] in [dot] airtel [dot] com 0522-4600150 Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Uttar Pradesh West Mr. Prashant Gambhir appellate [dot] upwest [at] in [dot] airtel [dot] com 0121-4600150 Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh

Office Address

Bharti Telemedia Limited
Plot No 16,Udhyog Vihar,
Phase IV,
Airtel Center
Gurgaon 122015
Haryana, India

Investor Support

Registered & Corporate Office

Bharti Crescent
1, Nelson Mandela Road, Vasant Kunj, Phase – II
New Delhi – 110 070, India
Tel. No. : 011 4666 6100,
Fax No. : 011 4666 6411
CIN :L74899DL1995PLC070609

For queries related to shareholding and dividend matters

Karvy Fintech Private Limited
Corporate Registry
Karvy Selenium, Tower- B,
Plot No. 31 & 32,
Financial District,
Nanakramguda,
Serilingampally Mandal,
Hyderabad-500032, India.
Email: einward [dot] ris [at] karvy [dot] com
Toll Free No: 1800-3454-001

For corporate governance, investor grievance
other secretarial related matters

Mr. Pankaj Tewari
Company Secretary
Mr. Rohit Krishan Puri
Deputy Company Secretary and Compliance Officer
Email: compliance [dot] officer [at] bharti [dot] in
Tel. No: 0124 4222222

For IEPF related matters:

Mr. Pankaj Tewari
Nodal Officer
Email: compliance [dot] officer [at] bharti [dot] in

For queries related to corporate communication matters

Mr. Raza Khan
Head-Group Corporate Communications
Email: corporate [dot] communication [at] bharti [dot] in

For queries related to financial statements & investor relations

Komal Sharan
Head of Investor Relations
Email: ir [at] bharti [dot] in

Officials responsible for determination
and disclosure of Material Events:

Any one of the Managing Director & CEO (India & South Asia) or Chief Financial Officer
or the Company Secretary of the Company jointly with Head – Investor Relations (Authorised
Persons) shall be responsible for determining the materiality and prompt disclosure of an event

  • Gopal Vittal
    Managing Director & CEO (India & South Asia)
    Tel. No: 0124 4222222
    Email: CEO [dot] India [at] airtel [dot] com

  • Badal Bagri
    Chief Financial Officer
    Tel. No: 0124 4222222
    Email: CFO [dot] India [at] airtel [dot] com

  • Pankaj Tewari
    Company Secretary
    Tel. No: 011 46666100
    Email: compliance [dot] officer [at] bharti [dot] in

  • Komal Sharan
    Head – Investor Relations
    Tel. No: 011 46666100
    Email: ir [at] bharti [dot] in

  • Debenture Trustee
    Axis Trustee Services Limited
    Corporate Office: Axis House Bombay Dyeing Mills Compound,
    Pandurang Budhkar Marg Worli,
    Mumbai – 400025, India
    Tel. No: 022 24255215
    Fax. No: 022 24254200
    Email: debenturetrustee [at] axistrustee [dot] com

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Comments

Idea no ported to airtel, recharge is not possible

I had an idea number in delhi which i ported to airtel while i was in delhi. i then moved to mumbai and my no got changed overnight in mumbai. now, d very next day i.e. today, i am not able to recharge my phone on airtel and cant even see my number on airtel website when i put my number there to recharge. my number is 9911539317.

please solve my issue asap as i m not in delhi and i have very urgent calls coming on my number.
even the customer care is not reachable on this issue.

Rohit Singh Negi

loss sim card

sir i have post paid sim card airtel but now i loss it i am in my native place rajasthan now i want duplicate sim card plz send me ,,my address mahavir prasad karwa karwa road jaswantgarh dist nagaur ragasthan

Airtel Prepaid Sim Card Registration failed

I have taken a new Airtel Prepaid Connection (9831200873) on 11th August 2012 from Kolkata. Now today (28.10.2012) i woke up and found "SIM CARD REGISTRATION FAILED" on my mobile. I tried calling from another mobile it says "THIS NO DOSENT EXISTS". I called up customer care thay said " THIS NUMBER HAS NOT BEEN USED FOR LAST 6 MONTHS HENCE THIS NUMBER HAS BEEN BLOCKED, YOU WILL HAVE TO TAKE A NEW CONNECTION". I fail to understand what is my fault. I have even recharged for Rs 200 on 12th August 2012.
Pls look into the matter and resolve ASAP. It's affecting my business a lot.

Mr. Sunil Bharti Mittal ..Ru listening ?????

Hello Mr. Sunil,

I am so glad to inform you that I am holding India’s worst mobile service provider, as a loyal customer from past 3-4 years, and faced several issues till date, however I’m just holding up this connection only for the so called network apart from that there is nothing great about Airtel.

I really wonder how Airtel is recruiting their customer care executives, who don’t have basic call taking etiquettes.

I’m writing this email to let you know about my frustration after contacting the customer care for several times.

I feel cheated, I’ve not used my phone for past two days for Making calls & sms, and however to my utter amazement I found almost Rs 60 /- has been debited from my account balance without my knowledge.
Therefore when I called up the customer care for the first two times I spoke to Mr. Shiva - This person couldn’t even speak English and finally when he understood my concern after asking several questions, he was unable to provide proper justification as he couldn’t resolve my issue and hung-up the call on my face.
It might be his bad luck when I called the next time he was the one who picked up the call and soon he realized it’s the same customer whom he couldn’t handle so he played the same cheap trick again(hung up the call).

Perhaps, I was so frustrated I called again to resolve the issue. This time I spoke to Sundeep. After speaking with him for 11 minutes he transferred the call to the supervisor who is not in office to pick up the call. Hence I was holding the line expecting someone to pick up the call and hear to my grievance, and soon I realize I was fooled again.

This time I was totally determined to fix this issue forever, I came across Mr. Raj kumar who acted as if he was polite and trying to show off that he will listen to me but as usual he played the same cheap trick as all the Airtel customer care executives do, by disconnecting the call(looks like Airtel has picked up a new fashion).

What can be worst than trying again calling Airtel CC which doesn’t easily get connected and if connected none of them have sense of understanding the customer situation and people sitting there doesn’t have capabilities to understand the concern. Please hire only educated employees who can understand and respond promptly to the customers concerns.

Therefore I would request you try calling your customer care to know how pathetic they respond to your concerns/issues.

Going forward I will ensure that I will never promote Airtel to any of my friends/relatives.

I hope at-least someone would feel responsible and reply to my email, it’s not about money but it is about breach of trust and cheating by debiting the funds from the customer without his/her concern.

Failing reply to this email I would send a register post to TRAI and CONSUMER Court filing a case of cheating / fraud and requesting them to cancel the license registration of Airtel.

Thanks
Sainath Pujari
Hyderabad
9652375731.

Airtel has not refunded my money

i had asked airtel for a new broadband connection and they sent one of their staff, the guy made us fill the form and he took the money and only the next day did they call and tell us that the network is not available in my area. So according to their terms and conditions they are supposed to refund the money in 21 working days, but its been 3 months now i've made atleast 15 complains and even spoke to the managers but all they keep saying is that they will send it in a two days or three days. Finally i've started calling the guy who came and gave the connection his name is Govid, this guy keeps saying that he will give the money today or he is on the way but he still has not come with our refund. The customer service is horrible with airtel and they have tried my patience to the fullest i will be taking this to the police station and then the consumer court. Very unprofessional kind of employees at Chennai.

Mail send to wrong person

Dear Sir/Madam,
Please note that I got the email from "Customer [dot] Connect [at] in [dot] airtel [dot] com" air tel customer care regarding outstanding payment of 1581.96 against Ref : A/c No : 1027568230 , Mobile NO : 9987726165 mentioning customer care representative name and number as Aasma on 7738000501 in that mail. I have spoken to Aasma on 7738000501 and told that I am not having air tel connection in present and it was also not there in past. She has verified few details and apologize for sending the mail to wrong person. However still I got same mail again on 16 July I have again replied to (Recovery [dot] Mum [at] in [dot] airtel [dot] com ,Rekha [dot] Ahuja [at] in [dot] airtel [dot] com) that I am not air tel user and details is already verified by Air tel representative Aasma on 11 July.Now I got this email third time for paying the dues I have spoken to Aasma once again about this issue but no good response.
My point is once the issue is resolved on 11 July mail shouldn't come again however it came three times to me and I am not air tel user I am using vodafone from start. I don't know what air tel recovery team is doing and this representative Aasma who has verified and apologize for email hasn't informed recovery team about wrong email id.The user who is using above air tel connection is enjoying and the person who doesn't have any air tel connection is suffering.
Kindly look into this matter.

Kind regards,
Shaikh Salahuddin

Mail send to wrong person

Dear Sir/Madam,
Please note that I got the email from "Customer [dot] Connect [at] in [dot] airtel [dot] com" air tel customer care regarding outstanding payment of 1581.96 against Ref : A/c No : 1027568230 , Mobile NO : 9987726165 mentioning customer care representative name and number as Aasma on 7738000501 in that mail. I have spoken to Aasma on 7738000501 and told that I am not having air tel connection in present and it was also not there in past. She has verified few details and apologize for sending the mail to wrong person. However still I got same mail again on 16 July I have again replied to (Recovery [dot] Mum [at] in [dot] airtel [dot] com ,Rekha [dot] Ahuja [at] in [dot] airtel [dot] com) that I am not air tel user and details is already verified by Air tel representative Aasma on 11 July.Now I got this email third time for paying the dues I have spoken to Aasma once again about this issue but no good response.
My point is once the issue is resolved on 11 July mail shouldn't come again however it came three times to me and I am not air tel user I am using vodafone from start. I don't know what air tel recovery team is doing and this representative Aasma who has verified and apologize for email hasn't informed recovery team about wrong email id.The user who is using above air tel connection is enjoying and the person who doesn't have any air tel connection is suffering.
Kindly look into this matter.

Kind regards,
Shaikh Salahuddin

Complaint for MNP regarding

To
Airtel Nodel Office
Delhi(NCR)

Dear Sir

(Subject: Complain for Airtel Office & Customer Care regarding the MNP and documentation not properly)

Everybody knows that Mobile number portability is now available all over India.
My name is Narsingh residence at Noida(NCR) I am currently using Tata Indicom Prepaid no:- 9213588479.
Now, I want to take service from Airtel. I requested regarding port number by sending SMS to 1900 on 12th July’2012. which is valid to 27th July’ 2012 day as per rule. I got port number TD458476.
After receiving port number, I went to Airtel office in Noida Sec-12 near Metro Hospital & submitted my all required id proof with my latest passport photo to Airtel office.
The Airtel has processed application on 14th July’2012 and on 16th July’12. I got message that “The application has been received ,We are processing your request to port your number from 1901.” When I called Airtel Customer care they informed to wait at least for 5 to 7 days.
The problem started from 16 July 2012, as both side customer care & and airtel office not working proper,When I contacted airtel, the customer care supervisor told me it will take another 24 hrs for it to get completely ported and to resume services on my number. But in the website of airtel says there will only be a 2hr for activate service period.
Then i called again on 20 July 2012 at 6:00am to customer care These guys told me your documents not received yet. We are not able to activate your number while I already Submitted my all document to Airtel office in noida sector-12, If your airtel office not submitted my documents then its not my fault because i already submitted ,Now Airtel office has to submitted my document, I don’t want to to anywhere because i was frosted .
However i contacted to Airtel office the misguiding me say he submitted to documents,
Dear sir, tell me what i do, I don’t want listen any excuse if i want to come to join Airtel network then why are you not submitting my document s, Its your responsibility to submit customer information properly.
Request for urgent solution and reply.

Warm Regard
Narsingh

Airtel Dehradun office

I need to pay my bill. Please confirm the address of your office which will receive payments at Dehradun.

WANT TO DISCONNECT MY AIRTEL SIM AS I WANT TO APPLY NEW

Hi .SIR,

I am from J&K and here on i would like to request to discontinue my airtel sim as i waana apply for the new network sim...Also be informed once my current Airtel sim is discontinued would you also erase my info...I would like to inform you to erase my info along with sim...Plz reply back.Look forward to hear from you..Feel free to revert back at the earliest..Best Regards..

Misbehave by Airtel Cutomer care eecutives

Dear Sir,

I am using Airtel no. 8527125126. I have faced some issued in M N P due to which I called up your customer care at 121 on 18 Feb 2012 at approx 1:10:00 A.M.At the first time one of the customer care executive Mr.Rahul Kumar kumar picked my call.when I asked him about MNP He told me that "He is transferring my call to Senior Officer". He muted my call and kept the phone away.I kept on waiting for few minutes,I tried to talk them but no buddy was responding and call was on mute.Then I disconnected the call.

Again I called up 121, at that time Mr.Mukesh Kumar picked the call.I asked him that I want to know that on which date my number was got converted to prepaid,and another query was about MNP . He refused to help me and told me that "Soory Sir, I can;t give you this information,you have to visit the Airtel center". When I asked him that "If you people can't give me my information then why you people are sitting on customer care and for which service you are charging 0.50 p for 3 minutes.He disconnected the call.

Sir,
I want to know the reason behind this if Airtel is charging form us to talk to the customer care then why they people don't give us the information required and do the misbehave like keeping call on Mute and Putting down the call.This seems like a crap on Airtel customer service,if this kind of behavior you people are doing with the customer then it is not good.
I want some strict actions from your side against both of the executives and same to be informed me. If you will not take any action I will start floating this mail to every where and even not hesitate to go to TRAI and Consumer Forum for the harassment.Request you to take some serious action against this asap.

But on the other hand there is Very Good Guy in your Customer Care named Vikas Mishra,he picked my call on 3rd time at around 01:25:00 A.M.He handled my question very well and given the required information. I am very thankful to him.

Request you to look into this matter and inform me the actions initiated by you against misbehave by both of the executive.

Thanks,
Anup Sharma
8527125126

bad service airtel csa

my mobile number 08527460256 from ghaziabad i want port out from airtel to other operator i tried to many time 121,198 not gate information about to mnp ........

Incompetent airtel officers to handle the costumer care

Subject:   9810110671/reminder of many yrs
Date:   Tue, 03 Jan 2012 00:48:52 IST
Cc:   <nodalofficer [dot] del [at] airtel [dot] in>
            Note:   To help protect your privacy, images from this message have been blocked.View images | What is this?  
Air tel
Sir
Kindly block this unwanted SMS sender and other also,

Detail
1. 8595435143 dtd 2-01-12 time 16;09 pm
buy videocon d2h just@ rs 145/- sms 9560266563

2. 8595444234, dtd. 2-1-12 time 12;29 pm sender 
bulk sms on dnd we used premium hni data of delhi ncr ....call 8285057335

sorry to say you are yet to control , as same senders 
sending sms again and again 

Regards
Vijay gupta
9810110671

COMPLAINT

To
AirTel

Ref: My Mobile No.9892376550 (Airtel)

Dear Sir/Madam,
I regret to inform you that on 01-01-2012 I received various miscalls from Mobile No.7800706322. So many times I tried this number to find the person who is calling, but I find immediate disconnection of line. On other side if I picked up the caller never gave chance to talk to him. Hence the caller had continuously harassed me whole day.
I therefore request you to kindly look into the matter and find out who was the caller, his address and from which place he/she was calling.
On receipt of above information, I wish to lodge an FIR in Police Department.
Kindly do the needful at your earliest.
Thanks and Regards
S. R. GATNE

new landline

hi iwant two new landline connections in my office in madhapur pathrikanagar plot no.268/3, 2nd floor

Complaint

Dear Sir,

I call customer care so many times, but you are not listen my quries.

mereko bal mila nahi

Dear Sir
mene recharg kiya tha 44 ka aur 50 Rs ka tolk taim tha par muje 37.89 hi mila aur 12.11 kab milega sir mera mob no. 9998031075 he.1/03/2012. kiya he rechag ok

Complaint Not attended

In Airtel I have given a service request and follow-up for the same is given for not less than a dozen times but to avail nothing.

No they have become not just babus but more than that.

They do not have any service commitments better not to go for them.

GUWAHATI AIRTEL BROADBAND

Is AIRTEL BROADBAND service available in Guwahati, Assam? If not, any plans to launch it here?

my payout

sear sir i am from Patna. My July and agust insensitive of activation not credit of my account.so i want know why?

changing network

My number is 9629125971 Iam staying near to chennai. I am not getting signal in my house ,if any phone call comes ihave to come outside of my house ,then only i can attend the call.Every one in my family,office are complining that your phone out of coverage/ switchoff.so i want to chane to other network whitch i can speak from in side my house.I have applied 7 times for number portability,clearence was not given by airtel.After applying number portability couster care persons are calling and they are telling that with in one month your problem solve,but it was not happned.This i am trying from feb-2011 . so please give clearence for number portability.

not given resonce by customer care

Dear Support Team, Internet is not working in my mobile last 2 day.I have tried many times but still the problem persist.I have tried to contact to customer care but they are not unable to understand that gays and disconected my call frome his side plz Kindly do something and contacts with me my mobile no is 9730071469 plz

Thanks & Regards,

PANDURANG LAVTE

97 63 26 35 64
&
97 30 07 14 69

samsung manager

SAMSUNG INDIA ELECTRONICS PVT .LTD.
office No.1.MAYFARE TOWER,GROUND FLOOR,MUMBAI-PUNE ROAD
WAKADEWADI SHIVAJINAGAR PUNE-411005
email [dot] lavte [dot] r [at] partner [dot] samsung [dot] com

complaint against deducting balance without any information

I recharched a msg voucher of Rs64 on 26-09-2011 & the validity was of 28 days, but without any prior information 1rs per message has been deducted from my main balance. Inspite of talking to customer care executive twice there has been no response.

No Incoming and outgoing calls

Hi,

This is to inform you that with effective from 12th Oct' 2011, 12 noon there is no incoming or outgoing calls from my Airtel prepaid West Bengal number 8967078670.
All outgoing calls made to any other number are getting redirected and connected to 198 and after the end of the call charges are getting deducted. Around Rs 50 - 60 has been deducted for this.

In spite of making several complaints to the customer care, no response or action was found.

Kindly look into the matter and do the needful ASAP.

Regards,
K. C. Das

Change Plan

I have called up the customer care and asked them to change my plan to unlimited last month but they asked me to call this month.. i paid an amount of 2200/- towards my usage... whereas my plan is 599 plus tax.. this month when i called to change it again they are giving me the same reason and asking me to call next month... so do you people want to snatch money uselessly from customers? i want my plan to be changed?

Priya
99629 52545

Dear Sir, I'm a resident of

Dear Sir,

I'm a resident of Black Gold Society, Greater Noida and I'd applied for a new Airtel IPTV connection on Aug 19 2011 and till now the connection is not done. I've made repeated calls to the sales person(Anuj), IPTV customer care representive Mr. Pradeep Pandey. Inspite of several calls over the last 1 month the connection is yet to be completed. I'm very saddened to see such a poor response from Airtel for a new connection. The marketing personal even told me to withdraw the connection as he's fed up with my case. This is highly unprofessional and reminds me of the culture prevalent in govt. organizations.

Can you please ask the concerned persons to take necessary action to enable services at my end.

thanks
Aditya

Telephone line shitiing: 0124-4234550

Sir/Madam,
I have no pleasure whatsoever in writing this mail to you as I am really not happy with the services provided by your organization. I am having four connections from Airtel and I think looking at the services provided, it time to move on.

Problem Statement:
For the landline connection which I have, I had asked to shift to my new address where I have shifted last week. The complaint number for the same is : 3453528.
The complaint was logged on 3rd September, and Airtel promised to revert back by Monday 5th September. I had requested to resolve this on priority as my mom is alone at home, keeping unwell and she prefers landline to Mobile.

Every day I have been making calls to get the line transferred and till now, not even one single call has been made to me or any engineer has made a visit to our new address. I have even given the Junction Box number installed in out building to expedite the same.

Looking at this service , I have no option but to write to you and look upto some senior level escalation for the same to be resolved. I am sick and tired of following up on mail and phone for the past 6 days without any resolution. Pls don’t push customers to the level where they feel neglected and time to move ahead from this pathetic service.

If your complained resolved

Hi Ranbir,

I am also facing same kind of problem with Airtel landline. I just want to confirm if your complain get resolved. If yes, please tell me the way you used. I have logged my complain much before you on 27 of August and sick of following Airtel on phone.

--
Regards,
Deepak J.

Dear Support Team, Internet

Dear Support Team, Internet is not working in my mobile since yesterday.I have tried many times but still the problem persist.I have tried to contact to customer care but unable to contact.Kindly do something for in this regards ASAP... Thanks and Regards indraj #9867975980

non-receipt of bill for last 4 months intentionally made me defa

for the last four months not received the bill. Inspite of my repeated reminders, showing inept, irresponsible, adaucity, arrogance
in the attitude. Requested so many times to send the bill to my e.mail ID which is also not done. Fedup of the attitude and irrsponsibility in ignoring the customers. I am not a defaulter, stupids and idiots made me a defaulter.

complaint

dear sir,
in these days we never get any costomer care exucative on phone line to talk and solve our problems. please do needful regarding this. my number is 9932830120.
with best regards- sumanta.

PATHETIC SERVICES ........

LISTEN AIRTEL CALLER TUNE NON STOP ON ABOVE NUMBERS ......................... NO REPLY ALL THE TIME ...........
ABOVE LIST IS A BUNCH OF PEOPLE WHO DO NOT CARE / RESPOND / RESOLVE ANY ISSUES ON TIME ..........

Airtel Fixed Line

Complaint no >46160914>Airtel fixed line.Not working from 5th May 2011.
DISGUSTED IS THE WORD,the line is in KOchi.

My gprs activated internet is not working on my mobile

Dear Support Team, Internet is not working in my mobile since yesterday.I have tried many times but still the problem persist.I have tried to contact to customer care but unable to contact.Kindly do something for in this regards ASAP... Thanks and Regards Gyan Dev #9971825037

Airtel sim bhulana

198

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