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PhoenixArc Customer Care No. 1800 120 8060

Updated on Friday, 27 February 2026 - 2:37pm
Organization: 
Toll free Number(s): 
  • 1800 120 8060 (For Contact Support, Mon-Fri, 9:30am-6:30pm)
Website: 
Official Website

Email

  • customercare [dot] retail [at] phoenixarc [dot] co [dot] in (For Customer Support)
  • info [at] phoenixarc [dot] co [dot] in (For General Information)

Important Links

For Complaint

Level 1

  • For any query/complaint, you can contact our toll free number during Mon-Fri, 9:30am-6:30pm at the details given below:
    Contact No.: 1800208060
    Email: customercare [dot] retail [at] phoenixarc [dot] co [dot] in
  • You can also lodge your complaint online through Complaint Form .

Level 2

  • If your query/complaint is not resolved within 7 working days then you can mail at customercare [dot] retail [at] phoenixarc [dot] co [dot] in
  • You can also lodge your complaint online through Complaint Form .

Level 3

  • If your query is not resolved within 45 days, then you can contact to Grievance Redressal Officer
    Contact No.: 022-68492425
    Email: gro [at] phoenixarc [dot] co [dot] in
  • You can also lodge your complaint online through Complaint Form .

Level 4

  • If you are not satisfied with the resolution or does not receive any response then you can contact to Reserve Bank of India, Department of Supervision at the details given below:
    Contact No.: 022-69892070
    Address: 3rd Floor, World Trade Centre, Cuffe Parade, Colaba, Mumbai-400 005

Agents & Advisors Contact Details

Sr No. Name Email Address
1 Satya MicroCapital Limited grievance [at] satyamicrocapital [dot] com Registered Office: 519, 5th Floor, DLF Prime Tower, Block- F, Okhla Phase-1, New Delhi-110020, India.
Corporate Office: Satya Tower, Plot No 7A, Sector 125, Noida, Uttar Pradesh - 201313,India
2 Arohan Financial Services Limited customercare [at] arohan [dot] in PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091
3 Bandhan Bank Limited customercare [at] bandhan [dot] com 12th Floor, Adventz Infinity, BN-5, Sector V, Salt Lake City, Kolkata, West Bengal 700091
4 Annapurna Finance Private Limited grievance [at] ampl [dot] net [dot] in 1215/1401, NH-16 Byp Rd, Infront Of Jaydev Vatika, Khandagiribari, Khandagiri, Bhubaneswar, Odisha 751030
5 Spandana Sphoorty Financial Limited css [at] spandanasphoorty [dot] com D. No. 7-1-19/5, Vamsi Ram's Jyothi Bhopal Apts, Opp. Country Club Road, Begumpeth, Hyderabad - 500016, Andhra Pradesh
6 Equitas Small Finance Bank customerservice [at] equitasbank [dot] com Phase II, 4th Floor, Spencer Plaza, No. 769, Anna Salai, Chennai  - 600002
7 Midland Microfin Limited grievance [dot] redressal [at] midlandmicrofin [dot] com The Axis, Plot No. 1 Badri Dass Colony, BMC Chowk Jalandhar-144001, Jalandhar, Punjab
5 Asirvad Micro Finance Limited grievances [at] asirvad [dot] in 9th Floor Club House Road, Anna Salai, Chennai - 600 002
6 ESAF Small Finance Bank customercare [at] esafbank [dot] com ESAF Bhavan, Mannuthy P O, Thrissur - 680651 Kerala
7 Svatantra Microfin Private Limited customercare [at] svatantra [dot] adityabirla [dot] com Sunshine Tower, Level 20,, Senapati Bapat Marg, Dadar West, Mumbai, Maharastra 400013
8 Muthoot Capital Services Limited cyril [dot] m [at] muthootcap [dot] com 3rd Floor, Muthoot Towers, M.G Road, Kochi- 682035
9 IIFL Finance Limited customer [dot] care [at] iifl [dot] com IIFL House, Sun Infotech Park, Road No. 16v, Plot No. B-23, Thane Industrial Area, Waghle Eastate, Thane - 400604
10 Lending Kart Finance Limited care [at] lendingkart [dot] com Unit Number PS 40 and PS 41, 3rd floor, Birla Centurion, Pandurang Budhkar Marg, Worli, Mumbai - 400 030
11 Motilal Oswal Finvest Limited hf [dot] query [at] mofinvest [dot] com Motilal Oswal Tower , Gokhale Sayani Road , Prabhadevi, Mumbai :- 400 025 Maharashtra
12 SK Finance Limited customercare [at] skfin [dot] in G-1 & G-2, New Market, Khasa Kothi Circle, Jaipur-302001
13 ICICI Bank Ltd customer [dot] care [at] icicibank [dot] com TCG Financial Centre, Grd Flr, Plot No. C-53, G - Block, Bandra Kurla Complex, Bandra (East) Mumbai - 400051
14 Grihum Housing Finance Limited customercare [at] grihumhousing [dot] com A Wing, 215 Atrium, Office Unit No. 806 & 807, 8th Floor, Andheri - Kurla Rd, Chakala, Andheri East, Mumbai, Maharashtra 400069
15 Clix Capital Services Private Limited grievance [dot] officer [at] clix [dot] capital 901B, 9th Floor, Two Horizon Center, DLF Phase 5, Sector 43, Gurugram, Haryana
16 Pay Money Solutions pmsolutions2015 [at] gmail [dot] com H. No. 7-102/3 And 14, Sunanda Arcade, Sai Enclave, Habsiguda, Hyderabad, Medchal - Malkajgiri, Telangana - 500007
17 Aero Agency arrowassocoates2017 [at] yahoo [dot] com Flat No. 18A, Periyar Road , T Nagar, Chennai, Tamil Naidu - 600017
18 Agpo Management services Pvt ltd gaurav_ag [at] agposervices [dot] com 2nd Floor, 111/273, Harsh Naga, Kanpur Nagar, Uttar Pradesh - 208012
19 S V Enterprises vinod [dot] gilbile [at] svfs [dot] info 62F, Swami Bhawani, Kamgar Nagar, S G Barve Marg, Kurla (East), Mumbai - 400024
20 Global Intelligence globalraghu [at] gmail [dot] com Om Opticals, First Floor, No. 3/1, MN Complex, Gnana Bharthi Road, Nagarbhavi, Bengaluru urban, Karnataka - 560072
21 S S Financial Services ss_fins [at] yahoo [dot] co [dot] in 2nd and 3rd Floor, 1-3-183/49/9/A/1, Sastry Bhavan, Gnadhi Nagar, P and T Colony, Secunderbad, Hyderabad, Telangana - 500080
23 Emerald Associates sureshkumark [at] emeraldassociates [dot] net 14/17, 1st Main Road, Sowrastra Nagar, Choolaimedu, Chennai, Tamil Nadu - 600094
24 Seyon Enterprises seyonenterprises2016 [at] gmail [dot] com , balajipramith [at] gmail [dot] com 183/219, Periyar Pathai, Choolaimedu, Chennai, Tamil Nadu - 600094
25 VAS FinancialService vasfinancialservices11 [at] gmail [dot] com Plot No. 24, Thirumulgherry, Old Kanta Basti, Beside China Bazar Lane, Hyderabad, Telangana - 500015
26 Sais Capital Services seyonenterprises2016 [at] gmail [dot] com , balajipramith [at] gmail [dot] com Floor - 2, 5B, C -28, Royal Industrial Estate , Wadala West, Mumbai, Maharastra - 400031
27 Truboard jyoti [dot] sonawane [at] truboardpartners [dot] com 321, Building no 3, 2nd floor, Solitaire Corporate park, Andheri (E), Mumbai - 400093
28 Sri Laxmi Enterprises Slenterprises [dot] enterprises [at] gmail [dot] com 414/A, Stage, 6th Phase, West of Chord Road, Rajajinagar, Near Carmel College, Bengaluru ( Banglore) Urba, Karnataka, 560044
29 Sri Ranga Associates srirangaassociates [dot] blr [at] gmail [dot] com  No. 40, SLN Nilayan, Ground Floor , 5th A Cross, RHCS Layout, Nagarabhavi, Annapurneshwari Nagar, Banglore  - 560091
30 Arrise BPO Solutions Pvt Ltd backoffice [dot] phoenixturbo [at] arrisebpo [dot] com , rajesh [at] arrisebpo [dot] com , vidhyadhar [dot] khutal [at] arrisebpo [dot] com Flr-Ch-01, Plot No. 59A, Madhusudan Enclave, Bajaj Nagar Rd, Shankar Nagar, Nagpur - 440010 Maharashtra
31 Credgenics naresh [dot] chander [at] credgenics [dot] com A-110, Majestic Omnia Building, Near HDFC Building, Sectore-4, Noida, 201301

Principal Ombudsman

Designation: Principal Nodal Officer
Contact No.: 022-68492427
Email:pno [at] phoenixarc [dot] co [dot] in

Registered Office

Phoenix ARC Private Limited
3rd Floor, Wallace Towers (earlier known as Shiv Bldg),
139-140/B/1, Crossing of Sahar Road and West E-Way,
Vile Parle East, Mumbai, Maharashtra - 400057, India
Contact No.: 022-68492450
Fax: 022-67412313 

Social Site

Also See: 
Kotak Mahindra Bank Customer Care No. 1800 4100

Comments

Mon, 10/06/2019 - 7:51pm — vinod kalra (not verified)

credit card

card no. B1C0341102, OVER DUE PAYMENT RS. 80/- . SIR PLEASE send me or call me for PHOENIX CONTRACT NOMBER ,THAT IS MENTION IN ON LINE PAYMENT FORM . THANKS