Kotak Mahindra Bank Customer Care No. 1860 266 2666

Organization: 
Toll free Number(s): 
  • 1800 102 6022 (From India)
  • 00180044990000 (From Hongkong)
  • 0080044990000 (From U.K. )
  • 18557684020 (From Canada)
  • 8001013054 (From Singapore)
  • 1855 365 6767 (From USA)
  • 001180044990000 (From Australia)
  • 1800 209 5600 (SME Banking )
  • +91 022 6600 6022 (From Abroad)
  • 1800 209 5732 (Car Finance, Mon-Fri , 9:30 am-6:30 pm)
  • 1800 209 0000 (Fraud /Unauthorized Transaction/Credit Card)
All India Number(s): 
  • 1860-266-2666 (Bank and Credit Card related)
  • 1860-266-0811 (Customer Contact Center, Mon - Fri: 9:30 - 6:30)
  • 022-66384444 (Kotak Mutual Fund)

Support Hours

9:00 am to 7:00 pm, Monday-Sunday

IVRS Options-

1800 209 0000 (Customer Helpline Number)

First Select Language

  • Press 1- To report banking related fraud
  • Press 2- To report credit card related fraud

E-Mail

  • Write to
  • Customerfirst [at] kotak [dot] com (Customer Support)
  • service [dot] bank [at] kotak [dot] com (Customer Service Centre)
  • itsecurity [dot] bank [at] kotak [dot] com (For Reporting any Security
    related issues, frauds or Vulnerabilities)
  • care [at] kotak [dot] com(Kotak General Insurance)
  • service [dot] carfinance [at] kotak [dot] com(Kotak car finance)
  • Kotak SME Banking (Customerfirst [at] kotak [dot] com)

Important Links

Install App

IFSC Banking Units

Signature Tower, 10th Floor,  Building no. 13B,
Road 1C, Zone 1, GIFT SEZ, Gift City,  
Gandhinagar, Gujarat – 382355, India
Phone: 79 66741200 / 210
Email: ibu [dot] gift [at] kotak [dot] com

NRI Banking

Registered Offices

Kotak Mahindra Bank

Registered Office 27 BKC, C 27, G Block,
Bandra Kurla Complex,Bandra (E),
Mumbai - 400051
Customer Service Centre24 Hour Customer Care: 1860 266 2666
Email Us: click
To locate our nearest Branches click
Letter: P.O. Box: 16344, Mumbai - 400013

Kotak Life Insurance

Registered Office Kotak Mahindra Old Mutual Life
Insurance Ltd.
2nd Floor, Plot # C - 12,
G- Block, BKC, Bandra (E),
Mumbai - 400051
Tel : 022-65993626
Fax : 022-66726254
Email : lifeexpert [at] kotak [dot] com
Customer ServiceCentre Kotak Mahindra Old Mutual Life
Insurance Ltd.
Kotak Infiniti, 21, Infinity Park,
5th Floor, Zone II,
Off Western Express Highway,
General A K Vaidya Marg,
Malad [E], Mumbai - 400097
Toll Free : 1800 209 8800
clientservicedesk [at] kotak [dot] com

Kotak General Insurance

Registered Address Kotak Mahindra General Insurance
Company Ltd.
27 BKC, C 27, G Block,
Bandra Kurla Complex, Bandra(East),
Mumbai - 400051
Office Address Kotak Mahindra General Insurance
Company Ltd.
8th Floor, Infinity IT Park,
Building No. 21,
General AK Vaidya Marg,
Off. WEH, Malad East,
Mumbai: 400097
Customer Service Centre Toll Free: 1800 266 4545
(Between 8 am to 8 pm)
24 hours support provided for
Road Side Assistance & Health related
claims.
Email: care [at] kotak [dot] com

Kotak Securities

Registered Office 27 BKC, C 27, G Block,
Bandra Kurla Complex, Bandra (E),
Mumbai - 400051
Corporate Office 2nd Floor, Nirlon House,
Near Passport Office,
Dr. Annie Besant Road,
Worli, Mumbai - 400025
Tel : 022-66529191
Customer Service Centre Toll Free: 1800 209 9191 / 1800 222 299
Tel : (City Code) 30305757
service [dot] securities [at] kotak [dot] com

Kotak Mahindra Prime

Corporate Office Kotak Infiniti, 4th Floor,
Bldg no 21, Infinity Park,
Off Western Express Highway,
General A K Vaidya Marg,
Malad (E), Mumbai- 400097
Tel No. : 022-66056825 /022-66054778
Fax No. : 022-67259086
Customer Service Centre Tel: 022 6773 6000
(Maharashtra and Goa)
Toll Free: 1800 209 5732
(Rest of India)
service [dot] carfinance [at] kotak [dot] com

Kotak Mutual Fund

Registered Office 36-38A, 3rd Floor,
Nariman Bhavan,
227 Nariman Point,
Mumbai 400021.
India.
Corporate Office Kotak Mahindra Asset
Management Company
6th Floor, Vinay Bhavya Complex,
159-A, C.S.T Road, Kalina,
Santacruz East,
Mumbai 400098.
India.
Tel: - 022-66384444
Fax: - 022-66384455
Customer Service Centre Kotak Mahindra Asset
Management Company
6th Floor, Kotak Towers,
Building no 21, Infinity Park,
Off Western Eastern Express
Highway, Goregaon-Mulund Link
Road, Malad East,
Mumbai 400097.
India.
Tel: - 022-66384444
Fax: - 022-66384455

Kotak Investment Advisors Limited (KIAL)

Registered Office 27BKC, 7th Floor
Plot No. C-27, "G" Block, Bandra
Kurla Complex
Bandra (East), Mumbai - 400051
Tel: 022-43360754/0701

Kotak Mahindra Capital Company Limited

Registered Office 27BKC, 1st Floor
Plot No. C-27, "G" Block, Bandra
Kurla Complex
Bandra (East), Mumbai - 400051
Tel: 022-43360000
Fax: 022-67132445

SME Banking

Registered Office 27 BKC, C 27, G Block,
Bandra Kurla Complex,
Bandra (E), Mumbai – 400051
Customer Service Centre Kotak Mahindra Bank
4th Floor, Zone II, Bld no. 21,
Kotak Infinity, Infinity Park,
General AK Vaidya Marg,
Malad - (E), Mumbai - 400097
Toll Free number - 1800 209 5600
Email id - customerfirst [at] kotak [dot] com

Kotak International Business

Kotak Mahindra (UK) Ltd
London Office,
8th Floor, Portsoken House, 155-157,
Minories London EC3N 1LS,
United Kingdom
Tel : +44 20 7977 6900
Kotak Mahindra Inc
New York Office,
369 Lexington Avenue,
28th floor, New York,
NY - 10017, USA
Tel: +001 212 600 8850
Kotak Mahindra (International) Ltd
Mauritius Office,
4th Floor, Les Cascades Building,
Edith Cavell Street,
Port Louis,
Mauritius
Tel : +230 212 9800
Kotak Mahindra (UK) Ltd
Singapore Office,
16 Raffles Quay,
#35-02/03 Hong Leong Building,
Singapore 048581
Tel: +65 6290 5590
Kotak Mahindra (UK) Ltd
Dubai Office
Office No 105, Level 1
Al Fattan Currency House-Tower 2
DIFC, P.O. Box 121753
Dubai, UAE
Tel: +9714 3848900
Kotak Mahindra (International) Ltd
Representative Office,
Al Otaiba Building,
907, Hamdan Street, Behind KFC,
P O Box 131394, Abu Dhabi,
United Arab Emirates
Phone: +9712 622 9042
Kotak Securities Ltd - Bahrain Branch
(Regulated by CBB)
16, Ground Floor,
Manama Centre,
Government Avenue,
P.O. Box 20183, Manama,
Kingdom of Bahrain
Tel: +973-17532097
Fax: +973-17533962
Kotak Mahindra Bank
(Representative Office)
304, Al Kifaf Commercial Building
Al Karama Area, Dubai.
U.A.E, P.O Box - 120520
Tel: +971-4-3577337 / 3978105
Fax: +971-4-3978104
Kotak Mahindra Financial Services
Limited (Dubai):
7th Floor, Office Number 703,
Al Fattan Currency House,
Tower 2, PO Box 16498,
Dubai, UAE.
Tel: +971 4 3544455

Grievance Redressal

Banking Ombudsman

20 21
Centre Address of the Office of Banking Ombudsman Contact No. Area of Operation
Ahmedabad C/o Reserve Bank of India
La Gajjar Chambers, Ashram Road
Ahmedabad-380 009
Tel. No. 079-26582357/079-26586718
Fax No. 079-26583325
Email : boahmedabad [at] rbi [dot] org [dot] in
Gujarat, Union Territories
of Dadra and Nagar Haveli,
Daman and Diu
Bengaluru C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bengaluru -560 001
Tel. No. 080-22210771/080-22275629
Fax No. 080-22244047
Email : bobangalore [at] rbi [dot] org [dot] in
Karnataka
Bhopal C/o Reserve Bank of India
Hoshangabad Road
Post Box No. 32, Bhopal-462 011
Tel. No. 0755-2573772/0755-2573776
Fax No. 0755-2573779
Email : bobhopal [at] rbi [dot] org [dot] in
Madhya Pradesh
Bhubaneswar C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001
Tel. No. 0674-2396207/0674-2396008
Fax No. 0674-2393906
Email : bobhubaneswar [at] rbi [dot] org [dot] in
Odisha
Chandigarh C/o Reserve Bank of India
4th Floor, Sector 17
Chandigarh
Tel. No. 0172-2721109
Fax No. 0172-2721880
Email : bochandigarh [at] rbi [dot] org [dot] in
Himachal Pradesh, Punjab, Union
Territory of Chandigarh and Panchkula,
Yamuna Nagar and Ambala Districts of Haryana
Chennai C/o Reserve Bank of India
Fort Glacis, Chennai 600 001
Tel No. 044-25395964
Fax No. 044-25395488
Email : bochennai [at] rbi [dot] org [dot] in
Tamil Nadu, Union Territories of
Puducherry (except Mahe Region)
and Andaman and Nicobar Islands
Guwahati C/o Reserve Bank of India
Station Road, Pan Bazar
Guwahati-781 001
Tel.No. 0361-2542556/0361-2540445
Fax No. 0361-2540445
Email : boguwahati [at] rbi [dot] org [dot] in
Assam, Arunachal Pradesh, Manipur,
Meghalaya, Mizoram, Nagaland and
Tripura
Hyderabad C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad, Hyderabad-500 004
Tel. No. 040-23210013/040-23243970
Fax No. 040-23210014
Email : bohyderabad [at] rbi [dot] org [dot] in
Andhra Pradesh and Telangana
Jaipur C/o Reserve Bank of India,
Ram Bagh Circle, Tonk Road,
Post Box No. 12 Jaipur-302 004
Tel. No. 0141-5107973
Fax No. 0141-2562220
Email : bojaipur [at] rbi [dot] org [dot] in
Rajasthan
Kanpur C/o Reserve Bank of India
M. G. Road, Post Box No. 82
Kanpur-208 001
Tel. No. 0512-2306278/0512-2303004
Fax No. 0512-2305938
Email : bokanpur [at] rbi [dot] org [dot] in
Uttar Pradesh (excluding Districts of
Ghaziabad, Gautam Buddha Nagar,
Saharanpur, Shamli (Prabudh Nagar),
Muzaffarnagar, Baghpat, Meerut,
Bijnor and Amroha (Jyotiba Phule Nagar)
Kolkata C/o Reserve Bank of India
15, Netaji Subhash Road
Kolkata-700 001
Tel. No. 033-22304982
Fax No. 033-22305899
Email : bokolkata [at] rbi [dot] org [dot] in
West Bengal and Sikkim
Mumbai C/o Reserve Bank of India
4th Floor, RBI Byculla Office
Building, Opp. Mumbai Central
Railway Station, Byculla,
Mumbai-400 008
Tel No. 022-23022028
Fax : 022-23022024
Email : bomumbai [at] rbi [dot] org [dot] in
Maharashtra and Goa
New Delhi (I) C/o Reserve Bank of India,
? Sansad Marg, New Delhi
Tel. No. 011-23725445/011-23710882
Fax No. 011-23725218
Email : bonewdelhi [at] rbi [dot] org [dot] in
Delhi
Patna C/o Reserve Bank of India
Patna-800 001
Tel. No. 0612-2322569/0612-2323734
Fax No. 0612-2320407
Email : bopatna [at] rbi [dot] org [dot] in
Bihar
Thiruvananthapuram C/o Reserve Bank of India
Bakery Junction Thiruvananthapuram
-695 033
Tel. No. 0471-2332723/04712323959
Fax No. 0471-2321625
Email : bothiruvananthapuram [at] rbi [dot] org [dot] in
Kerala, Union Territory of
Lakshadweep and Union Territory of
Puducherry (only Mahe Region).
New Delhi (II) C/o Reserve Bank of India
Sansad Marg, New Delhi
Tel. No. 011-23724856
Fax No. 011-23725218-19
Email : bonewdelhi2 [at] rbi [dot] org [dot] in
Haryana (except Panchkula, Yamuna
Nagar and Ambala Districts) and
Ghaziabad and Gautam Budh Nagar
districts of Uttar Pradesh
Dehradun C/o Reserve Bank of India
74/1 GMVN Building, 3rd floor,
Rajpur Road,
Dehradun - 248 001
Telephone : 0135-2742003
Fax : 0135-2742001
Email : bodehradun [at] rbi [dot] org [dot] in
Uttarakhand and seven districts of Uttar
Pradesh viz., Saharanpur, Shamli (Prabudh Nagar),
Muzaffarnagar, Baghpat, Meerut, Bijnor
and Amroha (Jyotiba Phule Nagar)
Ranchi C/o Reserve Bank of India
4th Floor, Pragati Sadan,
RRDA Building, Kutchery Road,
Ranchi Jharkhand 834001
Telephone : 0651-2210512
Fax : 0651-2210511
Email : boranchi [at] rbi [dot] org [dot] in
Jharkhand
Raipur C/o Reserve Bank of India
54/949, Shubhashish Parisar,
Satya Prem Vihar Mahadev
Ghat Road, Sundar Nagar,
Raipur- 492013
Telephone: 0771-2242566
Fax : 0771-2242566
Email : boraipur [at] rbi [dot] org [dot] in
Chhattisgarh
Jammu C/o Reserve Bank of India ,
Rail Head Complex,
Jammu- 180012
Telephone: 0191-2477617
Fax : 0191-2477219
Email: bojammu [at] rbi [dot] org [dot] in
State of Jammu and Kashmir

Lodge complaint

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Comments

Kotak Mahindra Bank Credit Card Customer care executives misused

Dear Sir,

Date 31-July-2020

M BHARANIDHARAN
BENGALURU - 560076

I was utilized Rs.50000/- the credit card on the month of 23rd may 2019, then your customer care executives contacted me for EMI option, after check the ROI i am not convinced, so, i cancelled the proposal of EMI offer, In 12th June 2019 i paid Rs.25000+25000= Total Rs.50000/-.

Again I used for online purchase Rs.2000/- on 18th June 2019, again i paid Rs.2000/- on 30th July 2019. So further no pending payment

Again I purchased items Rs.37440/- on 21st December 2019, again customer care executives contacted me told me for EMI option, i accepted and i started to pay from 13th January 2020 onwards 6 months i paid, its end on 12th June 2020. 6 EMI value Rs.6350/-. X 6 = Total value Rs.38100/-

But 25th July 2020 I received the statement showing Total Outstanding Rs. 13,452.63 And Total Amount Due Rs. - 9,567.84.

This is totally unfair. Kindly cancel all outstanding send me the no balance statement.

As per my knowledge there is no pending payment.

Kindly do needful

Regards

Dr.M.Bharani Dharan

Hindi

Kotka mahindra bank
Problems solved contact number

Bank chages cut

Non maintenance charges deducted two times as 534& 566 on 29 arpil &29 april respectively.kindly refund my amount 1000 rs asap, otherwise I have to complaint to higher authorities.
Kindly reply on email,I will share all required details.

Bank charges cut hua h

Mera account s demate account link hone k bad bhi minimum Balance k nam p chages cut kre hai vo..
Ply reslove my issue

Balance cut kr lea

Mera account s balance cut kr lea bina btaye bank charges k nam k..

Fake bank hai koi apna account open mt krana yha p

Very bad services kotak

Is bank account khola tha abhi tak na toh passbook mili na hi atm card itni bekar service jab se ac khola hai na toh phone aaya na hi mene online dalwaye the 2000 wo toh reten karne chiye itni bekar servi

अकाउंट से पैसा निकालने हेतु

सर मेरा अकाउंट केवाईसी नहीं हुआ क्योंकि मैं उस डिस्टिक से नहीं आता हूं जो डिस्ट्रिक्ट में बैंक है इसलिए मेरा अकाउंट बंद हो गया है जिसके चलते मेरे अकाउंट में ₹5000 थी जो नहीं निकल पाया उसके लिए हमने 6 महीना से लेटर लिख रहा हूं पर मुझे पैसा अभी तक प्राप्त नहीं हुआ है क्या करें कोटका 881 में अकाउंट है।

Payment deducted from back but not credited to vendor

I had made a upi payment and money has been deducted but not credited to vendor

Account activiton

My bank account activiton

Account freeze related issue

I am not able to do transaction
My account is showing freeze
Still my issue not resolve
So kindly look into this issue

Can के हेतु प्लीज

मुझे मेरा CRN नंबर चाहिए कैसे मिलेगा अकाउंट ओपन करने के लिए

Balance cutting

Mera a/c se bina puche balance cute karta hai aachaa bank nahi hai .

Depit my account balance please return my money

Non maintenance charges deducted two times as 590 & 590 on 18 Nov & 19 Dec respectively.kindly refund my amount 1180 rs asap, otherwise I have to complaint to higher authorities.
Kindly reply on email,I will share all required details.

I have problem with my kotak

I have problem with my kotak account plz
cl me

Kotak change details of plz find

Kotak bank account me balance cut plz refund money transfer successful

Kuch related

Abhi tak kyc nhi huaa h mai apoytament fix huaa tha lekin nhi huaa mai Shajanand nagar, Barmasia, Panchwati, Dhanbad, Jharkhand 826001, India me rhta hu

Mjhe meri new passs book

Mjhe meri new passs book chahiye h....maine kl hi apna new account khola h. ....or costumer care walo ko phne kr rha hu toh rcv niii ho rha h .....mjhe meri new psss book kaise milegi

Help please

Mujhe Mera new passbook Chahiye aor new atm card Chahiye please help me

Non maintenance charges applied on zero balance salary account

Non maintenance charges deducted two times as 590 & 590 on 18 Oct & 19 Oct respectively.kindly refund my amount 1180 rs asap, otherwise I have to complaint to higher authorities.
Kindly reply on email,I will share all required details.

Credit Card Payment

I have credit card and I made payment on time but customer care executive keep calling me for payment. IVR services are of third grade. So many options and no results.

Please do not take service of Kotak Card

Change of details.

I am actually a NRI customer, I have wanted to change my registered mobile number for over two weeks yet no one is getting in touch with me. I’ve sent more then 5 emails out to the customer relationship officer and nriservices yet automated responses come back. Customer service is really appalling. I’m still waiting to get in contact with someone that can help me.

No proper customer service in

No proper customer service in Malayalam, poor service

Kyc nahi huaa

Kyc ke liye muse abhitak call nahi aaya kotak bank me Kyc from bhara firbhi 4 dinse kyc nahi huaa me Khadki bu akola me rahta hu Malkapur road Buddha vihar piche akola me muse kaltak full kyc milneko honaa Sir place pin code 444004 hai

Very pathetic customer service

If I knew that kotak provide that type of service I dint invest in sip... Customer service is very pathetic.

Atm card

Atm card canceled car diya he tho payment wapise kr do

Loan process

Sir. I already applied vidyalakshmi educational loan .I have account in Kotak Mahindra Bank .I kept account in vidyalakshmi loan .they told about contact to head office that's way I contact you sir .I am Andhra Pradesh.markapuram .is my native place .can give me any update from information.

Customer service sucks... I

Customer service sucks... I have tried all customer care no. But none of them actually works and when I visit bank they say its a same customers care no. What do I do??? Its pissing me off

pls response help me urgent

Iw I'll closed my credit for your worst and fraud service and also I paid 1st emi for this month then y blocked my salary amt past 4day I will cal so many people on kotak mahindra no one responded my issue if nt response till now

Looking for Kotak Mahindra Bank cheque Book printed with Name

Looking for New cheque book, with account holders printed name.