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Bandhan Bank Customer Care No. 1800 258 8181
Updated on Friday, 21 November 2025 - 5:52pm
Email
Organization:
bandhanbank.com Toll free Number(s):
- 1800 258 8181 (For Mobile Banking/Report Fraudulent Activity)
All India Number(s):
- 033-6633 3333 (For Customer Support)
- 87 3000 3000 (For WhatsApp Banking)
- 033-6609 6709 (To Generate Debit Card Pin)
- 92230 08666 (Missed Call No. For Account Balance, 24x7)
- 92230 08777 (Missed Call No. For Mini Statement, 24x7)
Website:
Official Website
iOS App:
mBandhan
Android App:
mBandhan IVRS Menu : 1800 258 8181
Select Your Perferred Language.
- Press 1: To report lost or stolen card.
- Press 1: To permanently block your lost or stolen card.
- Press 2: To temporarily block your card.
- Press 3: To unblock your temporarily block your card.
- Press 2: If you are an existing customer.
- Press 3: If you are a new customer and want to know about our product or Interest rates .
- Press 1: To know more about account offering.
- Press 2: To know more about loan offering.
- Press 4: To know more about mutual funds and insurance.
- Press 5: To know more about exchange rates.
- Press 4: To report any fraudulent activity.
- Press 1: To know more about savings bank account.
- Press 2: To know more about current flexi credit bank account.
- Press 3: To know more about fixed or term deposit.
- Press 5: For home loan.
- customercare [at] bandhanbank [dot] com (For Customer Care)
Note: These are Bandhan Bank's official contact numbers. For your safety, the bank will only call you from numbers starting with +91-160 or +91-140.
Important Links
Important Contact Details
| Sr No. | Service | Contact Details |
|---|---|---|
| 1 | Customer Care Helpline | 18002588181 |
| 2 | Customer Care Number | 033-66333333, 033-40903333 |
| 3 | Debit Card Green PIN | 033-66096709, 033-40902222 |
| 4 | Micro Banking | 033-68265200 |
| 5 | Head Retail Banking | head [dot] retailbanking [at] bandhanbank [dot] com |
| 6 | Head Wholesale Banking | head [dot] wholesalebanking [at] bandhanbank [dot] com |
| 7 | Head Digital Banking | head [dot] digitalbanking [at] bandhanbank [dot] com |
| 8 | Head EEB | head [dot] eeb [at] bandhanbank [dot] com |
SMS Service
| Sr No. | Service | Keywords |
|---|---|---|
| Send a SMS to 9136022000 for the relevant service | ||
| 1 | Register your mobile number | REG <Account number> |
| 2 | De-register | DEREG <Account number> |
| 3 | Balance inquiry | BAL <Account number> |
| 4 | Mini Statement | MINI <Account number> |
| 5 | Cheque book request | CHQBOOK <Account number> |
| 6 | Cheque stop | CHQSTOP <Account number> Cheque NO <cheque number> |
| 7 | Cheque Status | CHQSTATUS <Account number> Cheque NO <cheque number> |
| 8 | Set an account as a prime account | SETPRIME <Account number> |
| To activate or deactivate UPI ID/VPA ID Send a SMS to 56767641 | ||
| 9 | To activate UPI ID/VPA ID of a user in BHIM Bandhan PSP application for Bandhan Bank Account | UPIACTIVATE |
| 10 | To deactivate UPI ID/VPA ID of user in BHIM Bandhan PSP application for Bandhan Bank Account | UPIBLOCK |
*99# Banking
- Dialing *99# facilitates a range of banking services for every customer from you registered mobile number.
- Send money by using any of the following details of the beneficiary:
- Mobile Number
- UPI ID
- Account number + IFSC code
- Request money by entering UPI ID or mobile number of a UPI registered customer
- Check account balance
- Manage various profile related activities such as viewing & managing UPI details, managing beneficiaries etc.
- Check any pending UPI requests and transactions
- Know last 5 transactions done via UPI
- Feature to Set and Change UPI PIN.
To Block Debit Card
Send SMS to 9920311246 from your registered mobile number.
Permanent Debit Card Blocking
- Type BLOCKDC <space> <Last 4 digits of your Bandhan Bank Debit Card number>
- Example: BLOCKDC 1234 and send to 9920311246
- You will receive a confirmation SMS on your registered mobile number once your debit card is blocked.
Temporary Debit Card Blocking
- Type TBLCKDC <space> <Last 4 digits of your Bandhan Bank Debit Card number>
- Example: TBLCKDC 1234 and send to 9920311246
- You will receive a confirmation SMS on your registered mobile number once your debit card is temporarily blocked.
Grievance Redressal
Level 1
- For any query/complaint, you can contact at 18002588181 or mail at customercare [at] bandhanbank [dot] com .
- You can also fill this Complaint Form .
Level 2
- If your query is not resolved, then you can contact on the detail given below:
- If you are not satisfied with the resolution given in the above levels, then you can also contact to the Grievance Redressal Manager / Nodal Officer details given below:
Contact No.: 033-68265302
Email: grievanceredressalmanager [at] bandhanbank [dot] com
Address: 2nd Floor, 201-209, A Wing, INS Tower,
G Block BKC, Bandra Kurla Complex, Bandra East,
Mumbai - 400051, Maharashtra
Level 3
- If your query is not resolved, then you may also approach to the nodal officer details given below:
Sr No. Region Name Designation Contact No. Email 1 Ahmedabad Ms. Shivali Puri Regional Nodal Officer 9915752916 shivali [dot] puri [at] bandhanbank [dot] com 2 Bengaluru Ms. Hemavathy J Regional Nodal Officer 8747038878 hemavathy [dot] j [at] bandhanbank [dot] com 3 Bhopal Mr. Paresh Chawda Regional Nodal Officer 9165999199 paresh [dot] chawda [at] bandhanbank [dot] com 4 Bhubaneswar Mr. Shivananda Rout Regional Nodal Officer 7978444147 shivananda [dot] rout [at] bandhanbank [dot] com 5 Chandigarh Mr. Sai Krishna Justa Regional Nodal Officer 9312874185 saikrishna [dot] justa [at] bandhanbank [dot] com 6 Chennai/Chennai II Ms. Hemavathy J Regional Nodal Officer 8747038878 hemavathy [dot] j [at] bandhanbank [dot] com 7 Dehradun Mr. Sai Krishna Justa Regional Nodal Officer 9312874185 saikrishna [dot] justa [at] bandhanbank [dot] com 8 Guwahati Mr. Shivananda Rout Regional Nodal Officer 7978444147 shivananda [dot] rout [at] bandhanbank [dot] com 9 Hyderabad Mr. Nithin Johnson Regional Nodal Officer 9072125588 nithin [dot] johnson [at] bandhanbank [dot] com 10 Jaipur Ms. Shivali Puri Regional Nodal Officer 9915752916 shivali [dot] puri [at] bandhanbank [dot] com 11 Jammu Mr. Sai Krishna Justa Regional Nodal Officer 9312874185 saikrishna [dot] justa [at] bandhanbank [dot] com 12 Kanpur Mr. Mohit Mishra Regional Nodal Officer 9648112777 mohit [dot] mishra [at] bandhanbank [dot] com 13 Kolkata I/Kolkata II Kamlesh Kumar Singh Sr. Vice President & Deputy PNO 9955990092 kamlesh [dot] singh [at] bandhanbank [dot] com 14 Mumbai I/Mumbai II Mr. Deepak Bansilal Phadtare Regional Nodal Officer 9850636267 deepak [dot] phadtare [at] bandhanbank [dot] com 15 New Delhi I/New Delhi II Mr. Syed Zeeshan Mehdi Regional Nodal Officer 8860373960 syed [dot] mehdi [at] bandhanbank [dot] com 16 Patna Mr. Gautam Kumar Singh Regional Nodal Officer 9554446000 gautam [dot] singh [at] bandhanbank [dot] com 17 Raipur Mr. Paresh Chawda Regional Nodal Officer 9165999199 paresh [dot] chawda [at] bandhanbank [dot] com 18 Ranchi Mr. Gautam Kumar Singh Regional Nodal Officer 9554446000 gautam [dot] singh [at] bandhanbank [dot] com 19 Shimla Mr. Sai Krishna Justa Regional Nodal Officer 9312874185 saikrishna [dot] justa [at] bandhanbank [dot] com 20 Thiruvananthapuram Mr. Nithin Johnson Regional Nodal Officer 9072125588 nithin [dot] johnson [at] bandhanbank [dot] com - If you are not satisfied with the resolution given in the above levels, then you can also contact to the principal nodal officer details given below:
Contact No.: 033-40456353
Email: pno [at] bandhanbank [dot] com
Address: 2nd Floor, 201-209, A Wing, INS Tower,
G Block BKC, Bandra Kurla Complex, Bandra East,
Mumbai - 400051, Maharashtra
Timings: 9:15am-5:45pm
Level 4
- You can also lodge your complaint online by filling this Form or through Address And Area of Operation of RBI Ombudsman , Complaint Management System (CMS) Portal , Sanchar Saathi or Smart ODR .
NEFT/ RTGS Customer Facilitation Centres
Designation: Vice President
Contact No.: 033-40456456, Ext: 5134, 5415, 5417, 5419
Email: rtgsneft [dot] desk [at] bandhanbank [dot] com
Atal Pension Yojana
Contact No.: 011-40717900
Email: ombudsman [at] pfrda [dot] org [dot] in
Address:
The Office of Ombudsman
Pension Fund Regulatory and Development Authority
Tower E, 5th Floor, E-500, World Trade Center
Nauroji Nagar, New Delhi - 110029
Form Center
Office Address
| Sr No. | Office | Contact No. | Address (Bandhan Bank) |
|---|---|---|---|
| 1 | Registered Office | - | DN 32, Sector V, Salt Lake City, Kolkata 700 091 |
| 2 | Head Office | 033-66090909 | Floor 12-14, Adventz Infinity@5, BN 5, Sector V, Salt Lake City, Kolkata 700 091 Working Hour: Mon-Sat, 9am-6pm (Except 2nd and 4th Saturday) |
Comments
Complaint of thane br Naupada in Raunak Arcade building
Toll free no itself is invalid no...thane raunak arcade br employees don't resolve customer queries nor do they answer any phone calls or emails