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Bandhan Bank Customer Care No. 1800 258 8181
Updated on Friday, 25 September 2026 - 1:46pm
Email
Organization:
bandhanbank.com Toll free Number(s):
- 1800 258 8181 (For Mobile Banking/Report Fraudulent Activity)
All India Number(s):
- 033-6633 3333 (For Customer Support)
- 87 3000 3000 (For WhatsApp Banking)
- 033-6609 6709 (To Generate Debit Card Pin)
- 92230 08666 (Missed Call No. For Account Balance, 24x7)
- 92230 08777 (Missed Call No. For Mini Statement, 24x7)
Website:
Official Website
iOS App:
mBandhan
iOS App:
mBandhan 2.0 Note: These are Bandhan Bank's official contact numbers. For your safety, the bank will only call you from numbers starting with +91-160 or +91-140.
- customercare [at] bandhanbank [dot] com (For Customer Care)
Important Links
Important Contact Details
| Sr No. | Service | Contact Details |
|---|---|---|
| 1 | Customer Care Helpline | 18002588181 |
| 2 | Customer Care Number | 033-66333333, 033-40903333 |
| 3 | Debit Card Green PIN | 033-66096709, 033-40902222 |
| 4 | Micro Banking | 033-68265200 |
SMS Service
| Sr No. | Service | Keywords |
|---|---|---|
| Send a SMS to 6292207155 for the relevant service | ||
| 1 | Balance inquiry | BAL <Account number> |
| 2 | Mini Statement | MINI <Account number> |
| 3 | Register your mobile number | REG <Account number> |
| 4 | De-register | DEREG <Account number> |
| 5 | Cheque book request | CHQBOOK <Account number> |
| 6 | Cheque stop | CHQSTOP <Account number> Cheque NO <cheque number> |
| 7 | Cheque Status | CHQSTATUS <Account number> Cheque NO <cheque number> |
| 8 | Set an account as a prime account | SETPRIME <Account number> |
| To activate or deactivate UPI ID/VPA ID Send a SMS to 56767641 | ||
| 9 | To activate UPI ID/VPA ID of a user in BHIM Bandhan PSP application for Bandhan Bank Account | UPIACTIVATE |
| 10 | To deactivate UPI ID/VPA ID of user in BHIM Bandhan PSP application for Bandhan Bank Account | UPIBLOCK |
USSD Banking - *99#
- Dail *99# from your registered mobile number to access banking services.
- Send money by using any of the following details of the beneficiary:
- Mobile Number
- UPI ID
- Account number + IFSC code
- Request money by entering UPI ID or mobile number of a UPI registered customer
- Check account balance
- Manage various profile related activities such as viewing & managing UPI details, managing beneficiaries etc.
- Check any pending UPI requests and transactions
- Know last 5 transactions done via UPI
- Feature to Set and Change UPI PIN.
To Block or Hotlisting Debit Card
- By Contact No.:You can call customer care at 18002588181, 033-66333333, 033-40903333
- SMS Service : Send below SMS to 9920311246 from your registered mobile number to block debit card.
- Permanent Debit Card Blocking: Type BLOCKDC <space> <Last 4 digits of your Bandhan Bank Debit Card number>
- Temporary Debit Card Blocking: Type TBLCKDC <space> <Last 4 digits of your Bandhan Bank Debit Card number>
- By Email: You can email at customercare [at] bandhanbank [dot] com
- By App: You can block your debit card through Mobile App
- Login → Discover Product → Debit Card → Manage Card → Block/Unblock Card → Temporary or Permanent Block (Hotlist) → Submit → Confirm with mPIN/OTP
- By Internet Banking : Login → Discover Product → Debit Card → Manage Card → Block/Unblock Card → Temporary or Permanent Block (Hotlist) → Submit → Confirm with OTP
Grievance Redressal
Level 1
- For any query/complaint, you can contact at 18002588181 or mail at customercare [at] bandhanbank [dot] com .
- You can also fill this Complaint Form .
Level 2
- If you are not satisfied with the resolution given in the above level, then you can also contact to the Grievance Redressal Manager / Nodal Officer details given below:
Contact No.: 033-68265302
Email: grievanceredressalmanager [at] bandhanbank [dot] com
Address: 2nd Floor, 201-209, A Wing, INS Tower,
G Block BKC, Bandra Kurla Complex, Bandra East,
Mumbai - 400051, Maharashtra - You can also contact the Cluster Head and Divisional Manager .
Level 3
- If you are not satisfied with the resolution given in the above level, then you can also contact to the Principal Nodal Officer details given below:
Contact No.: 033-68265301
Email: pno [at] bandhanbank [dot] com
Timings: 9:15am-5:45pm
Address: 2nd Floor, 201-209, A Wing, INS Tower,
G Block BKC, Bandra Kurla Complex, Bandra East,
Mumbai - 400051, Maharashtra - You can also approach the Regional Nodal Officer for your region at the details given below:
Sr No. Region Name Designation Contact No. Email 1 Ahmedabad Ms. Shivali Puri Regional Nodal Officer 9915752916 shivali [dot] puri [at] bandhanbank [dot] com 2 Bengaluru Ms. Hemavathy J Regional Nodal Officer 8747038878 hemavathy [dot] j [at] bandhanbank [dot] com 3 Bhopal Mr. Paresh Chawda Regional Nodal Officer 9165999199 paresh [dot] chawda [at] bandhanbank [dot] com 4 Bhubaneswar Mr. Shivananda Rout Regional Nodal Officer 7978444147 shivananda [dot] rout [at] bandhanbank [dot] com 5 Chandigarh Mr. Sai Krishna Justa Regional Nodal Officer 9312874185 saikrishna [dot] justa [at] bandhanbank [dot] com 6 Chennai/Chennai II Ms. Hemavathy J Regional Nodal Officer 8747038878 hemavathy [dot] j [at] bandhanbank [dot] com 7 Dehradun Mr. Sai Krishna Justa Regional Nodal Officer 9312874185 saikrishna [dot] justa [at] bandhanbank [dot] com 8 Guwahati Mr. Shivananda Rout Regional Nodal Officer 7978444147 shivananda [dot] rout [at] bandhanbank [dot] com 9 Hyderabad Mr. Nithin Johnson Regional Nodal Officer 9072125588 nithin [dot] johnson [at] bandhanbank [dot] com 10 Jaipur Ms. Shivali Puri Regional Nodal Officer 9915752916 shivali [dot] puri [at] bandhanbank [dot] com 11 Jammu Mr. Sai Krishna Justa Regional Nodal Officer 9312874185 saikrishna [dot] justa [at] bandhanbank [dot] com 12 Kanpur Mr. Mohit Mishra Regional Nodal Officer 9648112777 mohit [dot] mishra [at] bandhanbank [dot] com 13 Kolkata I/Kolkata II Kamlesh Kumar Singh Sr. Vice President & Deputy PNO 9955990092 kamlesh [dot] singh [at] bandhanbank [dot] com 14 Mumbai I/Mumbai II Mr. Deepak Bansilal Phadtare Regional Nodal Officer 9850636267 deepak [dot] phadtare [at] bandhanbank [dot] com 15 New Delhi I/New Delhi II Mr. Syed Zeeshan Mehdi Regional Nodal Officer 8860373960 syed [dot] mehdi [at] bandhanbank [dot] com 16 Patna Mr. Gautam Kumar Singh Regional Nodal Officer 9554446000 gautam [dot] singh [at] bandhanbank [dot] com 17 Raipur Mr. Paresh Chawda Regional Nodal Officer 9165999199 paresh [dot] chawda [at] bandhanbank [dot] com 18 Ranchi Mr. Gautam Kumar Singh Regional Nodal Officer 9554446000 gautam [dot] singh [at] bandhanbank [dot] com 19 Shimla Mr. Sai Krishna Justa Regional Nodal Officer 9312874185 saikrishna [dot] justa [at] bandhanbank [dot] com 20 Thiruvananthapuram Mr. Nithin Johnson Regional Nodal Officer 9072125588 nithin [dot] johnson [at] bandhanbank [dot] com
Level 4
- If your query is not resolved within 30 days, then you can Escalate your complaint to RBI Banking Ombudsman at the details given below:
Contact: 14448 (9:30am-5:15pm)
Address: Centralised Receipt and Processing Centre (CRPC),
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh - 160017 - You can also lodge complaint online through RBI Complaint Management System (CMS) Portal .
NEFT/ RTGS Customer Facilitation Centres
Designation: Vice President
Contact No.: 033-40456456, Ext: 5134, 5415, 5417, 5419
Email: rtgsneft [dot] desk [at] bandhanbank [dot] com
Head of Department Emails
| Sr No. | Service | Contact Details |
|---|---|---|
| 1 | Head Retail Banking | head [dot] retailbanking [at] bandhanbank [dot] com |
| 2 | Head Wholesale Banking | head [dot] wholesalebanking [at] bandhanbank [dot] com |
| 3 | Head Digital Banking | head [dot] digitalbanking [at] bandhanbank [dot] com |
| 4 | Head EEB | head [dot] eeb [at] bandhanbank [dot] com |
Form Center
Office Addresses
| Sr No. | Office | Contact No. | Address (Bandhan Bank) |
|---|---|---|---|
| 1 | Registered Office | - | DN 32, Sector V, Salt Lake City, Kolkata 700 091 |
| 2 | Head Office | 033-66090909 | Floor 12-14, Adventz Infinity@5, BN 5, Sector V, Salt Lake City, Kolkata 700 091 Working Hour: Mon-Sat, 9am-6pm (Except 2nd and 4th Saturday) |
Comments
Complaint of thane br Naupada in Raunak Arcade building
Toll free no itself is invalid no...thane raunak arcade br employees don't resolve customer queries nor do they answer any phone calls or emails