IRCTC Air Customer Care No. 0755-6698 100

Organization: 
Toll free Number(s): 
  • 1800 110 139 ( For Tourist Train, Lounge)
  • 1800 180 1295 (For IRCTC SBI Card users)
All India Number(s): 
  • 0755-6698 100 (Customer Care)
  • 0755-4090 400 (Another No. For Customer Support)
  • 0755-6610 661 (For E-Ticketing)
  • 0755-4090 600 (Another No. For E-Ticketing)

Note*

Email

  • flights [at] irctc [dot] co [dot] in (Customer Care)
  • care [at] irctc [dot] co [dot] in (I-tickets/e-tickets)
  • etickets [at] irctc [dot] co [dot] in (For Cancellation E-tickets)
  • seasontickets [at] irctc [dot] co [dot] in (For Mumbai Suburban Season tickets)
  • customercare [at] sbicard [dot] com (For IRCTC SBI Card users)

Install App

Quick Links

For more information about IRCTC Air ticket booking read, Frequently Asked Questions

Services by IRCTC

To Book

Go to official website last bottam corner for :

  • Domestic Routes in India
  • International Routes in India

Registered Office / Corporate Office

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor, Statesman House,
Barakhamba Road, New Delhi 110001.

Social Sites


Comments

Request to add option to edit GENDER and AGE details

Dear Sir,Madam

I request you to add some feature in which the user can edit their details like age ,gender, name in the eticket without affecting the fare of the journey if possible.
If there is a reason for increase in fare due to gender you apply charges applicable and we will be glad to pay
There is no sense in cancelling and re booking ticket just because I entered Gender incorrectly

I hope Indian Railways takes this in positive spirit so as to provide better services to their customer.

Thanks

Hansen

Refund Not done completely

Ticket Booked From - Pathankot (PTK) to Delhi (DLI)
Class - 3AC
Train - 14034 (Jammu Mail)
Date of Booking - 14/1/2012
Status of the ticket - WL 8/9/10
Date of Journey - 16/1/2012
Cost of Ticket - Rs 1435.00
Ticket Cancelled - 15/1/2012
Amount Refunded - Rs 285/- only

Refund amount reflecting in the irctc.co.in website - 1355/-

Balance Refund - 1070/-

Kindly let me know why the entire money (minus statutory deductions) has been refunded for a W/L ticket which was cancelled 24 hours prior to the scheduled departure of the train.

I have been writing to the customer care (care [at] irctc [dot] co [dot] in & etickets [at] irctc [dot] co [dot] in) so many times but there has been no response from the irctc staff.

Kindly let me know when can I get the balance refund

Amount deducted from the account but the ticket is not booked

Hi,
I have booked 6 tickets from Howrah to Puri on 3/02/2012. Money is deducted from my account but i didn't received any pnr no. for my ticket. The deducted amount is Rs. 1365/- My account no. is 00181050116201 - HDFC Bank (Salt Lake, Kolkata).
Kindly give me the reply that how can i get back my money.

very poor maintenance in doranto express

There are no vendors allowed in Doranto express which leaves chennai and goes to coimbatore and vice versa, the train is maintained very badly. no cleanliness, not cleaned, bad toilets, the quality of food is worst ever, they can instead not give anything, otherwise ensure you give good food, stale bread and bun, stale rice, very worst. finally the people who serve bring a trey in the last and ask for money I can say they are begging keeping a trey in the hand.

the authorities should look into it

Password reset, but didn't receive notification on email

Hi,
I have an account in irctc from 3-4 years. I was getting a message that my email id is not verified, so today I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). I booked 2 tickets for 3 Feb., 2012 and didn't receive any notification on email. Also I didn't take print out yet from the site as well. So please solve the issue ASAP.
My login:raj_k_bala

reset of password

I have an account in IRCTC since last 2years, I was getting a message that my e-mail ID is not verified, so I clicked on verify and got a notification that my password has been re set and new password will sent to my registered e-mail ID. But I did'nt received any e-mail so far. Now when I am trying to login to the account with old password, then showing a remarks as invalid username or password(obviously).
So please solve the issue. my login user ID is - sheejavswn

password reset

Hi,
I have an account in irctc from 2-3 years. I was getting a message that my email id is not verified, so today I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). I booked 1 tickets for 12 Feb., 2012 and didn't receive any notification on email. Also I didn't take print out yet from the site as well. So please solve the issue ASAP.now my plan is cancell and want to cancell eticket.plz help
My login: p.yadava,
mail id-: p [dot] yadava [at] rediffmail [dot] com

HI, same problem here. i

HI, same problem here. i clicked on verify e mail option and boom i lost whatever i had with irctc...they are neither sending my link through my e mail nor i am able to use my old password...

does any one at IRCTC knows the solution for this..please help

sanath_irc

Password reset, but didn't receive notification on email

Hi,
I have an account in irctc from 2 years. User ID is mohipari. I was getting a message that user Id and Password Invaild. So I clicked on 'reset' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). Have to book tickets.. Please help!!

Change mobile number

Kindly change my mobile number

user Id and Password Invaild

Hi, I have an account in irctc from 1 years. User ID is meeravja. I was getting a message that user Id and Password Invaild. So I clicked on 'reset' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). Have to book tickets.. Please help!!

password missing

Hi,
I have an account in irctc from 2 years. User ID is mohipari. I was getting a message that user Id and Password Invaild. So I clicked on 'reset' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). Have to book tickets.. Please help!!

PAYMENT GOT DEDUCTED BUT NOT GOT TICKET

Respected sir/madam

I have booked a ticket through irctc.co.in at around 10:30 pm on 31th jan 2012 in Punjab mail, from date of journey 25/03/2012, with the name of 6 passengers, through SBI Netbanking. The total fare of Rs 1521 has been deducted from my SBI account, but no ticket was shown in booked history. Payment is deducted from my bank. So kindly credit the amount back in my account. The statement showing deduction of discription through sbi bank reference no. :IG89709463

Please, please, credit the amount back in my account

payment got deducted but not got ticket

I have booket a ticket irctc at 22:36 on 03rd fab 2012 in ngp to indore exp. from date of jour. 02.05.2012with the name of 5 passengers through sbi netbanking. the total fare of RS 1251+1251=2502 has been deducted from my SBI account. so kindly credit the amount back inmy account SBI bank reference no 1. IG90225233 no 2.IG90286182 please credit the amount back in my account.

REFUND OF CANCELLED RLY. TICKETS

WE HAVE ALREADY BOOKED 3RLY TICKETS HAVING 6 PERSONS IN EACH PNR THROUGH IRCCCTC. MY IRCTC A/C NO. IS arnandha.
THE DETAILS OF WHICH ARE AS FOLLOW.:-

FROM TO DATE TRAIN NO. PNR NO. TRAS.ID AMOUNT

PUNE 2 24/02/2012 8420635776 RS.400/=
DADAR 11008 DECCAN EX. 0439656454

DADAR 2 24/02/2012 8364895336 RS.850/=
SURAT 19005 SAU. MAIL 0439651658

SURAT 27/02/2012 8164729675 RS.1114/=
PUNE 17017 RJT SC EX 0439660286

DUE TO SOME CIRCUMSTANCES WE HAVE CANCELLED ONE PERSON TICKET NAMELY MR. BHAGIRATH TRIVEDI [AT 4TH] FROM EACH PNR AND CONFIRMED BY IRCRC.
THE COPIES OF WHICH ARE ATTACHED H/W FOR YOUR READY REF.
THE AMOUNT OF REFUND IS NOT CREDITED INMY BANK A/C TILL TODAY EVENTHOUGH DONFIRMED BY IRCTC.
PLEASE LOOK INTO THE MATTER & ARRANGE TO CREDIT THE REFUND AMOUNT IN MY BANK A/C AT THE EARLIEST

password mismatch not able to login

i have changed my password, logged out and tried to login but was not able to login.please reset my password as soon as possible.

Get payment back to my a/c while irctc book ticket

respected sir/madam

I have booked a ticket through irctc.co.in at approx- 12:00 pm pm on 30 jan 2012 of Train name is saurashtra express from BHANVAD(BNVD) to AHEMEDABAD(ADI),through STATE BANK OF INDIA Netbanking through date of journey is 13th FEB 2012. the total fare of Rs 197.00 has been deducted from my STATE BANK OF INDIA bank account but no ticket was shown in booked history. payment IS deducted from my bank. so kindly credit the amount back in my account.
SBI REF NO- IG89400031

regards,
Dhaval

TDR Refund Complain

Dear Sir,

I Booked e-ticket from Kota to Udaipur.Which detail is as below:
Transaction Details

PNR Number: 2655388437 Ticket Type: eticket Transaction ID: 0398840866
Booked On: 2-10-2011 Class: SL Internet Service Charge: Rs 10.00
Date Of Journey: 28/10/2011 Railway Zone: IRCTC Bank: ICICI
Total: Rs 390.00 Train No: 09801 Ticket Charge: Rs 380.00
From Station: KOTA JN(KOTA) Quota: General To Station: UDAIPUR CITY(UDZ)
IRCTC Zone: IRCTC

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Ravi Singhal 26 Male S1 0049/ LB Booked
2 Sunil Jindal 26 Male S1 0050/ MB Booked
3 Inder Pal 24 Male S1 0051/ UB Booked
4 Mahendra Jindal 25 Male S1 0052/ LB Booked

TDR Details
Reason For TDR: Train Cancelled. TDR Status: Forwarded To
Railway Reference No: ekt2011103103576550
TDR Zone: NWR TDR Filing Date: 31-Oct-2011
Refund Status: Refund under Process Refund Date: Not Available Refund
Amount: Rs.0.00

I filed TDR due to cancellation of train for the same ticked on 31tst
Oct.2011 but still didn't get any refund till today.
Please look into this matter seriously.As per IRCTC rules TDR file
proceed upto 90days. Tomorrow 3 month will complete fo filing TDR but
still didn't get any refund and satisfactory answer from your side.i
mailed you several time but didn't any refund.
early reply will be highly appreciated

Refund of excess amount

sir,
i had travelled by 19019 Dehradun express on 22.01.2012 from Bandra Terminus to Hazrat Nizamuddin in SL-5,having bearth no.49 & 50,PNR no.8364967435 and having an E-Ticket.I shown my PAN Card for my personal ID,but the TTE rejected the same and asked for ID with residential address, that is only a Voter ID card or ADHAR card. these ID were not with me at that time. and he fined me 1250/- more than my actual ticket charge that was 756.00.
Railway is entitle for one time payment for the same ditance same day.
so,I would like to request to REFUND my one time fare which is not applicable to me.
Yours truly,
s.k.sharma
cell no.9870471471

PAYMENT DEDUCTED BUT NOT GOT TICKET

Respected sir/madam

I have e ticket booked a ticket through irctc.co.in at 5:00 pm on 27th jan 2012 in Train Name firozpur janta express, from mumbai central to New Delhi with a date of journey 24/04/2012, with the name of three passengers, through Indian bank debit card. The total fare of Rs 627 has been deducted from my Indian bank account, but no ticket was shown in booked history. Payment is deducted from my bank. So kindly credit the amount back in my account. The statement showing deduction of description through: irctc TB kindly give me tickect or credit bck to my saving account. kindly do the needful in this matter.

Refund Of Unbooked Ticket amount.

On 29.01.2012 i booked a ticket from Mumbai CST to Hyderabad for 30.01.2012 in Tatkal through my IRCTC login ID. The amount had deducted from my account Rs.746/- though IRCTC Transaction ID: 0449158069 but ticket was not booked. Kindly refund my amount.

Date of Booking : 29.012012
Date of Journey : 30.01.2012
Transaction ID: 0449158069
Amount Rs.746/-.

Confirmed Ticket Not found in MY booking History

I booked a ticket and it got Confirmed but its not found in MY booking History.What will be the problem?? And im having the PNR Number in my mobile phone is that enought to travel in train??Please reply soon.Thankyou in Advance.

Forgot IRCTC password but not getting reset

I have logged in to IRCTC on dated 20-Jan-2012 before noon. When I tryed to login afternoon with the same username/password its getting error as Invalid username/password. After that i had gone through Forgot password link , I had given the answer also and i received the message your password could not reset. I have send e-mail to care [at] irctc [dot] co [dot] in aslo for resetting the password but there is no any update.And today is 29-Jan-2012 and i have to take print out for journey of 2nd feb.send me e-mail at "monu [dot] balayan [at] gmail [dot] com"

thanks
manoj Balayan

Non-receipt of refunds

Refunds of cancelled Railway Tickets not credited in Credit Card Account as given below :

Transaction ID PNR Amount Paid Refund Due Cancelled on
416209030 2428726370 1365 1165 27.12.2011
416201827 2328187726 918 718 27.12.2011
416198565 2328187484 1780 1580 27.12.2011
410828791 8418021122 1705 1665 17.11.2011
399727466 8548237324 572 492 10.11.2011
372129199 2552802851 3084 2944 27,10.2011
370948190 8545674640 5454 5294 19.10,2011
354858955 4230273280 4060 3920 24.08.2011
335352844 8155271621 1088 1008 13.05.2011
335326027 8255326472 1360 1300 13.05.2011
333697908 2319599258 3022 2962 13.05.2011
410828791 2218262556 2370 2310 01.04.2011
310444112 2645897444 3206 3146 20.03.2011
303204923 4225791261 3206 3146 17.03.2011
302965474 4125774022 3206 3146 01.02.2011
258042255 2111446583 3234 3174 04.11.2010
256619188 8147603609 572 492 21.10.2010
258042255 2111448583 3234 3174 04.11.2010
256619188 8147603609 572 492 21.10.2010
44008 42128

Non-receipt of refunds

Refunds of cancelled Railway Tickets not credited in Credit Card Account as given below :

Transaction ID PNR Amount Paid Refund Due Cancelled on
416209030 2428726370 1365 1165 27.12.2011
416201827 2328187726 918 718 27.12.2011
416198565 2328187484 1780 1580 27.12.2011
410828791 8418021122 1705 1665 17.11.2011
399727466 8548237324 572 492 10.11.2011
372129199 2552802851 3084 2944 27,10.2011
370948190 8545674640 5454 5294 19.10,2011
354858955 4230273280 4060 3920 24.08.2011
335352844 8155271621 1088 1008 13.05.2011
335326027 8255326472 1360 1300 13.05.2011
333697908 2319599258 3022 2962 13.05.2011
410828791 2218262556 2370 2310 01.04.2011
310444112 2645897444 3206 3146 20.03.2011
303204923 4225791261 3206 3146 17.03.2011
302965474 4125774022 3206 3146 01.02.2011
258042255 2111446583 3234 3174 04.11.2010
256619188 8147603609 572 492 21.10.2010
258042255 2111448583 3234 3174 04.11.2010
256619188 8147603609 572 492 21.10.2010
44008 42128

Hi Team, I have an account in

Hi Team,
I have an account in irctc from 2-3 years. I was getting a message that my email id is not verified, so today I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id.I have logged and again change my password as per Instructions. But after changing password successfully when again i am trying to log into my IRCTC account, I am not able to log, Now when I am trying to login to the account with old and also new one passwords, showing invalid username/pwd. I have send e-mail to care [at] irctc [dot] co [dot] in, but no updates. I booked 2 tickets for tomorrow's and next week journey.and didn't receive any notification on email. Please assist with atmost urgency.

Registered Mail Id

Sir /Madam
I have registered in irctc.co.in, ID is argajendra, I click and confirm my mail id, the password has been reset.irctc send me a new password on my e mail its received me in spam and by mistake i delete it now I am unable to access my account.I also forget my security password, how can get a new password Please help me, my Email is argajendra [at] gmail [dot] com

Thanks
Gajendra Singh
9911512260

unable to reset my password

Hi !

I have reset my password successfully but not got any notification mail from your side about the reset of my password on my registered email id. I am facing many problems. Please do the needful as soon as possible.

forget irctc password

Sir,
My mobile number is 9899960876 but my irctc id and password become drop because I was doing open a long time. please sir you can verified by my mobile number and provide my id because I can not do other id in this mobile number. please help as soon as.

Password reset, but not informed

Hi Team,
I have an account in irctc for the last few years. I was getting a message that my email id is not verified, so few days back I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password and its showing invalid username/pwd (obviously). I have booke a ticket for 28th Feb 2012 and didn't receive any notification on email. Also I didn't take print out yet from the site as well. So please solve the issue ASAP.
Thanks
Dr Bhim

My id is blocked kindly cheked

My id is blocked kindly cheked
id is
pappujbp
rajeshmishra
01/09/1977
cell no 08009187829

DEDUCT MY BANK ACCOUNT BUT TICKET NOT COLLECT OR ID WAS NOT OPEN

Dear sir

I was ticket booked for BHUBANESWAR(BBS) TO RATLAM (RTM) ON date 25/01/2012 for my IRCTC ID pmohanty09, and deduct my UNION BANK ACCOUNT Rs462 but ticket was not collected. after deduct my bank account ID have not opened. please suggest me how to open my IRCTC ID.
As soon as possible.

thank's

transaction failed no settlement IRCTC

Dear sir,

Kindly note that Transaction ID: 0378074988 for Train No: 14258, in Train Name: KASHI V EXPRESS From Station: (NDLS) To Station: (BSB)
for Date Of Journey: 01-Oct-2011 in Class: 3A Resv Upto: (BSB) on Date Of Booking: 14-Aug-2011 with Total Fare: Rs 819.00, the Transation had failed and the ticket was not booked with a reason that the settlement had failed. But the amount was not reversed to my bank acount.
The refernce no. 75425311226 in my billed amount on 14/08/2011 has been dbited for this failed transation amount of Rs.819.00
want reversal of the amount in my account. which has not taken yet..
The customer care does not call
send 10 reminders...

Password reset, but didn't receive notification on email

Hi Sir,
I am Krishna ,my user id thambitkr,
I have an account in irctc from 3-4 years. i was forgotten my password and proceeded to forgot password then the password is reset . But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). I wanted to cancel my resrvations,but couldnt do the same.. So please solve the issue ASAP and reply on krishna198220 [at] yahoo [dot] com

NOT RECEIVED THE NOTIFICATION OF RESET PASSWORD

Dear Sir/Madam,

I have an account in irctc from past 1 year. I was getting a message that my email id is not verified, so today I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). I booked 3 tickets didn't receive any notification on email. Also I didn't take print out yet from the site as well. So please solve the issue ASAP

Failure in login

On25th, to verify my email id new password was given by irctc. I am a regular user for irctc for a long time. After getting new password, i could login and as a safe practice, i changed my password according to my choice. And after that, i could login and even book the tickets. But today, i am unable to login to irctc. SInce i am travelling by a few trains next week with my family and all my tickets are booked through irctc, login to irctc is a must as i may have to change my plans as and when required. So some tickets may be required to be cancelled or new tickets booked. Kindly help me in login to irctc immediately and urgently

Login failed

Sir,
I am regular registered user of irctc.co.in (prasadk_m) . However last Monday I got notification to verify email id. After inputting my mail id, I was informed that the new login id & password would be sent to my mail. Till date, I have neither got the mail, nor am I able to login. I have not even printed the e-ticket generated through my login.

Please resolve this immediately and also send me the instructions to my mail

Prasad K

Payment deducted but ticket not booked please refund

I have booked ticket from CSTM to HWH on Duranto Express on 27 Jan for 26 Apr. However in my first attempt ticket was not booked but money was deducted from account(Transction Ref NO 0286921361 and transction ID 0448301554) . On second attempts I had booked Ticket with an other transction with same amount. Please do needful and refund Money.

login failed

sir
When I try to login with my user id and password to book a ticket the page showing incorrect user id/password comes whereas I am a registered customer of irctc and my user id and password is correct.I don't know where is the problem.Please reactivate my account.

my user id-sant69 & password is 'sanvi'
my mobile no. 9136008220
my new mail id- santoshkumar [dot] srivastava [at] rediffmail [dot] com
reg.id- santosh [dot] sahil2001 [at] gmail [dot] com

pls help

refund

Dear Sir,
i booked an e-ticket of 12264 PUNE DURONTO EX on 24 dec for 12 jan journey, it was waitlisted in 3 AC. I cancelled it on 11 jan.
But i was refunded only Rs 1090 for a ticket of 1475.
How come Rs 385 were deducted for cancellation.
Pnr Number: 2129939682
Transaction ID: 0433793202
My irctc id is : sonuking

password get reset and did not get any notification on given e-m

i am maintaining an account with irctc from 3-4 years. When i changed my mail id to the above given id, session got closed with a message that new password will be sent to registered mail id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). I booked 2 tickets for Next week and didn't receive any notification on email. I too not carrying any print outs of the same. Please assist with atmost urgency.

inndvalid id and pwd

i am mahesh ,i couldnot open my irctc id .i am getting the massage that invalid id and pwd.
Pls guide me to get my user ID and password back.My user id is mahipi2004
thank u

cancillation

my userid is samnnesi my new pasword is send by you to one of my non functional old e mail pl send pasword to my new e mail snjy1994 [at] rediffmail [dot] com or send to my redistered mobile 9911139139
pl treat it urgent as i have to cancel my one of my e booking done for 27.01.2012
regards
sanjay kumar srivastava
further please cancel my reservation as per detail given below
pnr no 2330221335
date 27.01.2012
train 12272 lko duronto exp
passenger name annporna srivastava
sex female
age 78
from new delhi
to lucknow
birth no g1 36

pnr no 2230221413
date 31.01.2012
train 14257 k.v.exp
passenger name annporna srivastava
sex female
age 78
from lucknow
to new delh
birth no g1 36

regards
sanjay kumar srivastava
samnnesi
9911139139
Snjy194 [at] rediffmail [dot] com

IRCTC changed password

Hi Team,
I have an account in irctc and was getting a message that my email id is not verified, so yesterday I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd.I had already reserved the tickets. Also I didn't take print out yet from the site as well. So please solve the issue ASAP. @others: please post if your issues are resolved and how are they resolved?

failure of login

Sir /Madam
I have registered in irctc.co.in, on 24 th i click and confirm my mail id, the password has been reset.I received a new password in my Email id from Irctc and also a link provided by Irctc. I have booked tickets for 30 th January. But using the new password showing invalid user id and password. So I cant take print out . please help to get the printout of the ticket and using the Irctc for the future

thank you
gireesh

Required New Password

Dear Customer Care,
I was getting a message that my email id is not verified, so I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there.
So please help me out as i have already booked a ticket for 27th of Jan, Please help to get the printout of my booked tickets.

Please clarify the above at the earliest.

Thanks and regards,
Avijeet

cancellation of ticket and reset of password

My user Id/name is ts117327

Kindly cancel my e-ticket booked on 21.01.2012. PNR No 4137543669 Transaction ID 04460844380
Date of Journey 29.01.2011.

My password got locked when clicked to update of profile. So also kindly activate / reset the same.

With thanks and regards,

T A SRINIVASAN

not able to login

Hi

I am travelling today from new delhi to amritsar , but not able to login as web site showing incorrect password, Also tried to reset but failed , not getting reset password on my email ID.

please help urgently.

regards
jagmohan

Password got reset and did ot recieve new password

Sir /Madam

I am a registered with irctc.co.in, ID is shami_87, today i clicked and confirmed my mail id, the password has been reset.But I have not received the password on my registered EmailID salahu007 [at] gmail [dot] com even after 40 minutes. I booked many ticket couple of weeks ago with PUNE ERS express, for 27th,29 and 12 feb journey, sleeper,3AC class. how can i know my password. please send my password to salahu007 [at] gmail [dot] com

Regards
Shamera
+91 7387777156

PAYMENT GOT DEDUCTED BUT NOT GOT TICKET

Respected sir/madam

I have booked a ticket through irctc.co.in at 10:10 pm on 24th jan 2012 in Train Name Jammu tawi express, from Tatanagar to Jammu tawi with a date of journey 03/03/2012, with the name of three passengers, through ICICI Netbanking. The total fare of Rs 1300 has been deducted from my ICICIbank account, but no ticket was shown in booked history. Payment is deducted from my bank. So kindly credit the amount back in my account. The statement showing deduction of discription through: 0447347527.

Please, please, credit the amount back in my account. Please do the needful. I spent almost 5 hours to try to speak with IRCTC customer care at this number 01139340000, but network busy and busy and not getting response..

Password reset, but didn't receive notification on email

Hi Team,
I have an account in irctc from 3-4 years. I was getting a message that my email id is not verified, so today I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). I booked 2 tickets for 3 Feb., 2012 and didn't receive any notification on email. Also I didn't take print out yet from the site as well. So please solve the issue ASAP.

Same case happened with

Same case happened with me.....if you get any solution please do inform me on my mail ankurtayal032 [at] rediffmail [dot] com

password issue

was getting a message that my email id is not verified, so today I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). I booked 2 tickets for 3 march, 2012 and didn't receive any notification on email. So please solve the issue ASAP.

check mail in ur spam u will

check mail in ur spam u will get it there ....

User Name locked

Dear Team,

I too am facing exactly the same problem as above. "I was getting a message that my email id is not verified, so today I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). "

And yuor customer care people are too good. It Has been 3 days, that I have been trying to contact their number, but no response.

Password Reset

Hi My Colleague,
I have also the same problem. I have even booked tickets and am not able to even print/cancel them because my password goes wrong. I am calling IRCTC since 4 days on all the numbers that they have provided in the website. I have also emailed 3 times regarding this. Everything in vain. Very bad service IRCTC provides us.

Thanks and Regards
Uday

IRCTC Account get blocked , when i clicked on Verify Email Id li

I also facing the same problem. Can not able to login IRCTC.
I was getting a message that my email id is not verified, so today I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there.
I have tried to call / Email to IRCTC, But no reply yet.

Please Help me. If anybody is having solution on this please let me know.

I am facing the same issue have you got any solution???

I am facing the same issue have you got any solution???

Password reset, but didn't receive notification on email

We have the same issue. Please let us know how can we retrieve our account. Please set the notification on:
rai [dot] mrinal [at] gmail [dot] com

Same happen to me also.

Same happen to me also.

password reset problem solved

i was facing the same problem. please check your Spam message box in your verified e-mail id. they might have sent the password. i got the password like this.

Account got locked

i am maintaining an account with irctc from 3-4 years. When i changed my mail id to the above given id, session got closed with a message that new password will be sent to registered mail id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). I booked 2 tickets for Next week and didn't receive any notification on email. I too not carrying any print outs of the same. Please assist with atmost urgency.

i am maintaining an account

i am maintaining an account with irctc from 3-4 years. When i changed my mail id to the above given id, session got closed with a message that new password will be sent to registered mail id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). I booked 2 tickets for Next week and didn't receive any notification on email. I too not carrying any print outs of the same. Please assist with atmost urgency

My Login account have been locked

Dear Sir,

My acounts have been locked.

Please assist me.

Regards,

Jayram

activation account

activation account

passward

Forgot my pasword

Sir /Madam
I am registered with irctc.co.in, ID is arunmestry, today i clicked and confirmed my mail id, the password has been reset. i don't know my registered mail id. I booked ticket one month ago with vidharbh express, for 4th feb journey , sleeper class. how can i know my password. please help to get the printout of the ticket.

reply

failed login

sir
When I try to login with my user id and password to book a ticket the page showing incorrect user id/password comes whereas I am a registered customer of irctc and my user id and password is correct.I don't know where is the problem.Please reactivate my account.

Same problem for me... i am

Same problem for me... i am unable to take print out of today's ticket.. the irctc customer service is very bad... no response from them... how will i travel today?

failed login

sir
When I try to login with my user id and password to book a ticket the page showing incorrect user id/password comes whereas I am a registered customer of irctc and my user id and password is correct.I don't know where is the problem.Please reactivate my account.

my irtc login id is not opened

dear sir

sir
When I try to login with my user id and password to book a ticket the page showing incorrect user id/password comes whereas I am a registered customer of irctc and my user id and password is correct.I don't know where is the problem.Please reactivate my account.

userid has been locked.

hello,
this Arun Mestry
This to inform to you my userid has been locked.
how can open my id. my userid is arunmestry.

Password reset, but didn't receive notification on email

Hi Team,
I have an account in irctc from 3-4 years. I was getting a message that my email id is not verified, so today I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). I wanted to cancel my resrvations,but couldnt do the same.. So please solve the issue ASAP and reply on kiranbrahma [at] gmail [dot] com

payment deducted from account but not got ticket

respected sir/madam

i have booked a ticket through irctc.co.in at approx- 5:45pm pm on 24 jan 2012 in Train No 14013, sli delhi exp EXP through BANK OF INDIA Netbanking though debit/ma STUBP-4665901. date of journey is 12th FEB 2012. the total fare of Rs 256.00 has been deducted from my BANK OF INDIA bank account but no ticket was shown in booked history. payment IS deductedfrom my bank. so kindly credit the amount back in my account.
IRCTC REF NO- 0447274157

regards,
thank you.

Transaction Date : 2401-2012
Transaction Amount : (INR)256.00
Contact nomber- 9990082414

Username/password Invalid

Hi,

I have logged in to IRCTC on dated 23-Jan-2012 before noon. When I tryed to login afternoon with the same username/password its getting error as Invalid username/password. After that i had gone through Forgot password link , I had given the answer also and i received the message that password is send to your register ID, but yet i am not received any password from IRCTC. I have send e-mail to care [at] irctc [dot] co [dot] in aslo for resetting the password but there is no any update.And today is 25-Jan-2012 and i have to cancel my e-ticket of journey date is 26-Jan-2012.
Could any one please suggest me how to cancel e-ticket without login to the IRCTC other wise i will lost my money and ticket also.
if any one know please send me e-mail at "ravindra [dot] dorlikar [at] steria [dot] co [dot] in"

Thanks,
Ravindra.

Username/password Invalid

Hi,

I have logged in to IRCTC on dated 23-Jan-2012 before noon. When I tryed to login afternoon with the same username/password its getting error as Invalid username/password. After that i had gone through Forgot password link , I had given the answer also and i received the message that password is send to your register ID, but yet i am not received any password from IRCTC. I have send e-mail to care [at] irctc [dot] co [dot] in aslo for resetting the password but there is no any update.And today is 25-Jan-2012 and i have to cancel my e-ticket of journey date is 26-Jan-2012.
Could any one please suggest me how to cancel e-ticket without login to the IRCTC other wise i will lost my money and ticket also.
if any one know please send me e-mail at "ravindra [dot] dorlikar [at] steria [dot] co [dot] in"

Thanks,
Ravindra.

userid and password

dear sir,
i have forgotten my userid id and password. So, how can i get this?

email id- niharchandrayan [at] ymail [dot] com

MY USER ID AND PASSWORD SHOWING INCORRECT.

DEAR SIR,
MY SELF MANOJ KUMAR JENA.RAJ JENA COLONY.BADAGADA,UPPER SAHI.BHUBANESWAR-18,ORISSA.HAVING USER-ID[JAYASMITA] PASSWORD[HAPI]. BUT WHEN I LOG IN IT IS SHOWING INCORRECT. PLEASE HELP ME AND DO THE NEEDFULL.I ALSO FORGET MY PET'S NAME.PERHAPS IT WAS [BABU]. BUT DO A NEEDFUL AND SEND A MAIL TO MY MAIL-ID.
THANKS
Manoj KumarJena.
ph:-09338079072,
08895550845.

forget my old email

Password reset, but didn't receive notification on email

Hi Team,
I have an account in irctc from 3-4 years. I was getting a message that my email id is not verified, so today I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. please send me password in my irctc id on kanagaabi . my email is kanagaabiraj [at] gmail [dot] com,mobile no 9443886861 please help

Password reset not received in mail

Hi,

I clicked verify email address in IRCTC portal and it has reset my password. But I did not recieve any mail from IRCTC regarding the new password. I also tried resetting it but still the mail has not come. I now not able to access them to print my tickets.Kindly please reset my password urgently and send it to me in this mail.

Username: tkt4kart
Email: m [dot] karthikeya [at] tcs [dot] com

Thanks

login id not opening : new password request sent

Dear Sir,

I am shocked to see that my irctc login id is suddenly not opening, I sent reset request for new password but there is no response from IRCTC, I am to state that:

I have booked tickets for Journeys and I am not in a position to take printouts of tickets nor I know the PNR

Few tickets are to be cancelled.

My latest journey begins from 04-02-2012.

I sent mail but no reply.

I continuously tried to contact on helpline phone numbers of IRCTC but no body cares to lift the phone

my id was in use for the last many years.

I dont understand what to do.

My tickets in the id are worth Rs 15,000=00 to 20,000=00

This is sheer unprofessional attitude towards customers.

kindly reply at an earliest

Yours

DR RAJAT MOHAN

ID not opening

Since morning today i m trying to open my id "nikhil3699' but its saying password incorrect.The password is hundred percent correct.I have booked a lot of tickets for future travelling but the account is not opening.Kindly resolve the issue.I guess there has been some problem due to the email verification procedure adopted by them but due to that we are facing problems at the moment.Kindly help.

Nikhil Agarwal
Mob No-9831253699,8018230405.

Dear Sir, I have

Dear Sir,
I have booked a ticket through irctc.co.in on 18 JANUARY 2012 in KANATAKA EXPRESS from NEW DELHI to BHOPAL through PNB NET BANKING. Date of journey is 11 MARCH 2012 and the ticket was confirmed
but there is two transactions at the place of one for same ticket. the deducted fare is Rs. 305. the fare 305 was deducted two times. So, kindly credited amount back in my account.

account no.- 2965001500048633
BRANCH- NEHRU NAGAR, BHOPAL
Transaction date and time- 18-01-2012 and 15:00 PM
Contact no.- 08878021717

CHANGED MY IRCTC REGESTERED MAIL ID

Hello Sir/Madam,

By mistake I updated incorrect email ID in my IRCTC profile and after that I am not able to login. Getting incorrect password message. Also when I tried to reset the password using forgot password, got the message that "your password has been reset and sent to your registered email ID". As I already mentioned that registered email ID is incorrect.
Please suggest what should I do?
I am continuously calling on customer care number 011-39340000 without any success.

Please please help me it urgent as I have my tickets booked and take prints of them.

Also I mailed on care [at] irctc [dot] co [dot] in email ID

My profile

user name:-girish_gpn

FULL NAME:-GIRISH CHANDRA JOSHI
ADDRESS:-VILL;-HIMMATPUR MALLA,NEAR:-H.D.CHILDREN SCHOOL.
P.O.:-HARIPURNAYAK. CITY:-HALDWANI, PIN CODE:-263139
DATE OF BIRTH:-23/07/1986
Mail id:- girish_gpntl [at] yahoo [dot] com
MOBILE NO:-9716912037

SO PLEASE UPDATED MY MAIL ID:-

girish_gpntl [at] yahoo [dot] com

Regarding reset of password

Sir/Madam,

I have an account in irctc for 4-5 years. By mistake I had given my old company’s email id during time of registration .I was getting an message verify your emaild id and when I clicked on it I got the message “your password has been reset and sent to my email id”. As I already mentioned that my email id was registered incorrect so I can’t view my new password hence not able to login to irctc. I am continuously trying to reach the customer care number 011-39340000 ,01123344773 but no success till now. I had even sent a mail to care [at] irctc [dot] co [dot] in and got a ticket assigned with ticket id IRCTC #256657.Please suggest me what to do further as I have two etickets booked for 29jan2012 and 30jan2012.

Thanks,
Beenu

Same Issue

Hi Beenu.... Sorry to hear the issue with you.... did you get any luck ??? even thing happend with me also :( please let me know you got any solution for the same :(

password

Dear Sir,

As My User Name is : deveshbarc

Registered Email ID is : deveshbarc [at] rediffmail [dot] com
IRCTC #260827
My problem is that I am not able to open my A/c today. As it was working properly.

I tried to recover my PASSWORD. The message it shows "PASSWORD IS RESET & sent to your registered Email ID".

But I got NO such mail from IRCTC Till now.

Please make to consider urgently. As already some of my TICKETS were booked through this account and I have to take hard copy / cancellation .

Regards
IRCTC #260827]
DEVESH KUMAR
+919619083858 / +919969120500

IRCTC down

I want to get printout my eticket, but the irctc site is down, is there an alternative site or way such that I can still travel?

My problem is that I am not able to open my A/c today

Dear Sir,

As My User Name is : deveshbarc

Registered Email ID is : deveshbarc [at] rediffmail [dot] com

My problem is that I am not able to open my A/c today. As it was working properly.

I tried to recover my PASSWORD. The message it shows "PASSWORD IS RESET & sent to your registered Email ID".

But I got NO such mail from IRCTC Till now.

Please make to consider urgently. As already some of my TICKETS were booked through this account and I have to take hard copy / cancellation .

Regards

DEVESH KUMAR
+919619083858 / +919969120500

Password request

Dear Sir

I am Narayanasamy who has been the irctc from long days.
My user id is samy_1980, when i am trying to log in with my user id and password, it is displaying invalid user id and password.
I also tried giving forgot password, then it was asking security question, also not remember

When i tried to open a new account in irctc, with the same mobile number, it was showing mobile number entered is already in use.

So can you please help reset the password

Currently i am unable to book any tickets through irctc.co.in

Please do help me in resolving this problem as soon as possible.

Thanks & Regards,

S.Narayanasamy

Forgot IRCTC password but not getting reset

I have an account in IRCTC from 5 years. I booked e-ticket for 3 passengers for 26 Jan. 2012 . I want to cancel those tickets but not able to login to IRCTC account.Getting invalid useName/Paswword.

When clicked on forgot password,getting message as Mail has been sent to your registered email-id but did not receive any mail.

So please solve the issue ASAP as I have to cancel those 3 tickets as early as possible.

My User Id : sn_kalyani
Ph no:9881373940
registered email-id : kalyani [dot] n [at] tcs [dot] com