IRCTC Air Customer Care No. 1800 110 139

Organization: 
Toll free Number(s): 
  • 1800 110 139 (Customer Support)
  • 1800 180 1295 (For IRCTC SBI Card users)
All India Number(s): 
  • 0755-4090 400 (Support)
  • 0755-6698 100 (General Queries)
  • 0755-6610 661 (For E-Ticketing)
  • 0755-4090 600 (Another No. For E-Ticketing)

Email

  • flights [at] irctc [dot] co [dot] in (Customer Care)
  • care [at] irctc [dot] co [dot] in (I-tickets/e-tickets)
  • etickets [at] irctc [dot] co [dot] in (For Cancellation E-tickets)
  • seasontickets [at] irctc [dot] co [dot] in (For Mumbai Suburban Season tickets)
  • customercare [at] sbicard [dot] com (For IRCTC SBI Card users)

Install App

Quick Links

To Book

Go to official website last bottom corner for :

  • Domestic Routes in India
  • International Routes in India

Registered Office / Corporate Office

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor, Statesman House,
Barakhamba Road, New Delhi 110001.

Social Sites

Comments

REFUND OF E TICKET ON CANCELLED TRAIN NO 09722 ON 31.10.12

I have booked e ticket for 09722 train from Udaipur to Jaipur super fast for 31.10.2012. The train was cancelled from Udaipur and it was told that refund in case of e ticket will be automatically send to their respective account. But till date we have not received the same.

Kindly help and arrange the refund. my transaction id is 0578233803.

with regards

PN MATHUR

SIR I GOAT MY MOBILE VERFECTION CODE BUT NOT GET MY PASS WORD

Dear Sir,
MY USER ID IS HIMAVENKEY I GOT MY MIBILE VERFICTION CODE ALSO BUT NO TO GET PASSWORD
Please arrange as early as possible.
Thanking you.

Yours faithfully,
VENKATESHNAIDU IPS

RCTC I-ticket faulty server booking

Hello,

Today (01/11/2012) I have done an online transaction to purchase a ticket on Train No: 17651 KACHEGUDA EXP from Chennai to Hyderabad boarding on 05/11/2012 for CHANDRA MOAHAN PASUPULA. Nd 5 tickets Unfortunately after the payment was made through SBI payment gateway, the error, "

Ticket History
Pnr Number: 0 Transaction ID: 0586039930 Train No: 17651
Train Name: KACHEGUDA EXP From Station: (MS) To Station: (KCG)
Date Of Journey: 05-Nov-2012 Class: SL Boarding: (MS)
Resv Upto: (KCG) Date Of Booking: 01-Nov-2012 Total Fare: Rs 1460.00

Refund Details
Payment Not Received From Bank





Copyright © 2012 - www.irctc.co.in. All Rights Reserved
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refund the amount of fail transaction

Dear sir,
On 31.10.12 i booked the ticket from HZ Nizamuddin to Secundrabad by train no: 12286, class 2 AC , the money is debited from my account Rs. 6815. but the ticket for the same not reflected in my booked history, but found in failed transaction. so please do the needful to credit the amount again to my account.

Jagmohan Singh

[url=][/url]

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ticket cancelled but not get refund till

Dear sir/Madam,
I had booked a ticket from Patna to Vadodara by Azimabad express journry date 26 oct.2012 through my debit card of ICICI bank. My ticket PNR No. was 6411715651. I had cancelled my ticket on 26th of oct. 2012.But unfortunately I have not got my refund value till.
So kindly look into this matter and refund my amount as early as possible.
Thanking you.
Details of my ticket is bellow
Train no.- 12948
DOJ- 26-10-2012
Station- Patna to Vadodara
PNR NO.- 6411715651
Date of cancillation- 26-10-2012
Mob. No. 9431460972

Forgot Password.

Hi Team,
I have forgot my IRCTC ID's password. Pls provid me the same.
ID:jk60708

Change in Mobile number

I changed my mobile number and used get sms option but the message is sent to old number only. Is there any way to get the sms to my new number.

I also ran into this issue

I also ran into this issue and even though the profile is updated, it still sends to the old number.

MY IRCTC ACCOUNT WAS NOT LOGINE

forget my user name & password
Dear sir ,

i forget my user name & passoword, kindly pls give the other password

my name : VENKATESHB

user name :BANDEREDDY

my mobile number : 9000896269

kindly please help me

Regards

VENKATESHB

reply

password

d/sir
my id vishesh278 , please give my password thanking you.

E-ticket Cancellation

i want to cancel my ticket from amritsar to delhi and book another ticket.
i have my PNR number but i dont have the transaction ID and i dont even no what it is......so please can you help me out wth this as soon as possible.

charges deducted from sbi bank but ticket didn't get

sir;
i had tried to booked the ticket on 26th october from yeswantpur to kharagpur,but balance deducted from my sbi account and i didn't get the tiket.
so i kindly request you to that refund the money as soon as possible.

yours faithfully
AJAY KUMAR
M.no:8603315475

Not Received my user name & password But It is Shown The Number

Dear sir/madam ,

i am Not Received my user name & passoword and it shown me This number allredy registered kindly pls give Username & Password or Cancel My Registration Number.

my name : Swetha J

user name :

Date Of Birth : 24/01/1989

my mobile number : 9743374880

My Mail ID : swethajsawanth [at] rediffmail [dot] com

kindly please help me

Regards

swetha J

Forgot password

sir,
with due respect I would like to say that I have fill regestration from but I did not get passward so plz send passward on the given
e-mail. anil [dot] t [dot] sutariya [at] gmail [dot] com
And my IRCTC ID IS anixxx007
.My user name is Anil Sutariya

FORGOT PASSWORD

PLS SEND MY PASSWORD ON RAJESH [dot] 017 [at] REDIFFMAIL [dot] COM

not getting E-mail confirmation for activation

my irctc registration is successful but i have not recieved any E-mail for activation of my irctc account .

my user id- soo_boo
name- s bhattacharjee
please send the e-mail confirmation immediately for activation of the same

irctc forgot password

sir, my name is v.ashok
i forgot my irctc password
my irctc user id is: ambika009
i already send to forgot password so
please send my password to my mail.
my email id is: ambika009 [at] gmail [dot] com

mistake in choosing gender in tatkal confirm ticket

I made mistake of choosing gender, Male instead of Female. Ticket is tatkal and confirm and no way of getting fresh ticket and no money back if cancelled. What to do, please help.

File TDR on 23 March 2012

dear sir/madam.

iam final year dental student, as request from my colleagues i booked tickets to them on Mandoor express(12461), on 18th march 2012, i booked 6 tickets, in that 1 ticket got confirmed and remaining were in waiting list, and 1 guy confirmed ticket passenger traveled and rest all postponed their journey.
taking above issue in account, i file a TDR on 23rd march 2012 for my getting my money back under PARTY PARTIAL CONFIRMED AND WAITING LIST PASSENGERS DIDN'T TRAVELED,
TDR NO: EK2012032304511043,
TRANSACTION ID: 0470196400
COST:RS 4248.

iam student i borrowed money from others to book ticket to them, 6months completed filling my TDR, i dint got proper response from IRCTC, kindly please help me, i have to pay this amount to others.

irctc forgot password

sir, my name is v.ashok
i forgot my irctc password
my irctc user id is: ambika009
i already send to forgot password so
please send my password to my mail.
my email id is: ambika009 [at] gmail [dot] com

Not abl to recieve Mobile Verification Code,so not able to login

I tried to change mobile number, so while logging verification code was requested. But i not recieved code. so not able to login. I tried many times to resend and changed even mobile number. But not recied verification code. I booked ticket for tomorrow long back, now i dnt have ticket printout or sms. Damn it.

mobile booking

I am already a registered user of IRCTC. But while booking the tickets through mobile, my account always has been debited with out any booking of tickets and later i used to get the refund. Why it is so?

mobile varification code

hi

pls, me fill up the irctc login registration complete and mobile verification code send it mobile but mobile verification page not avaliable pls help me urgent

didn't receive password

mobile verification page not avaliable pls help me urgent

Money deducted from my account but ticket not booked

Dear Sir,

I have booked a ticket using ATM CARD on 17-october-2012 journey date 17-october-2012.
The total fare of Rs 284 has been deducted from my account but no ticket was shown in booked history. Payment is deducted from my SBI ACCOUNT. So kindly credit the amount back in my account. Mobile No 9630493212

ticket is cancelled money is not refundable

i booked for banglore to tirupati but i cancelled the ticket i didnt get my money back it completeing 2 months plsss refund my money yar
transcation id:0541107962 pnr status:4556273708 SBC TUP money should be refundable516.0 on date 07-8-2012 plss refund my money yarrr by requesting yar plzz solve myproblem yar

Dear Sir,Madam Recently

Dear Sir,Madam

Recently when I checked by transactions of SBI card, I found that Rs.942/- has been deducted from my account in the reservation of some ticket through irctc. But, strangely i have not done so. So how I can know about the details of the particular ticket which was booked through my SBI card .

It would be so helpful if reply fast.

Thanking you

forget my user name & password

forget my user name & password
Dear sir ,

i forget my user name & passoword, kindly pls give the other password

my name : Dheenadhayalan U

user name :

my mobile number : 9488636760

kindly please help me

Regards

U.Dheenadhayalan

reply

Money not refunded after cancellation of tickets

Dear

I cancelled my tickets On 10-10-2012 due to some reason ,but after4 days i did not receive my money back.

Plz refund my amount as soon as possible .

Gandhi Singh

contact - 8799232928

not get birth as based booking status

hi,

below be my booking status. its showing as my birth be at lower. but when i enter inside train TTR told it be upper. why while when we booked and get a confirmed ticket , irctc can keep trust to customers.. booking time give confirmed ticket at lower, inside train TTR prefer upper...

Pls check my booking status as below

here as a customer i lose the trust in irctc booking ....

Booked Tickets History

Pnr Number: 4345602799 Transaction ID: 0570259866 Train No: 16348
Train Name: TRIVANDRUM EXP From Station: QUILANDI(QLD) To Station: ERNAKULAM TOWN(ERN)
Date: 14/10/2012 Class: SL Boarding: QUILANDI(QLD)
Resv Upto: ERNAKULAM TOWN(ERN) Quota: General Booked By:

Ticket Details
S# Name Age Sex Berth Preference Senior Citizen
1 maheshk 31 Male Side_Lower

Payment Details
Payment Option: SBI Debit Ticket Charge: Rs 125.00 Internet Service Charge: Rs 10.00
Total: Rs 135.00

money diducted ,

today money diducted from my account but i did not receive transaction number or my e-ticket from gorakhpu JN to haridwar JN train # 15001 rapti ganga my irctc Id# dyncorpint which i am useing when i book ticket money diducted from my PNB dedit card amount is 1450 rupee please kindly request you ircts customer refund my amount please ,
thanks
v/r

aftab ansari

REFUND OF TICKET CHARGES

Dear Sir/Madam

I booked my reservation through irctc site on 06.10.2012. I made payment through ICICI Debit Card for Rs.1010/-for One ticket, after that transaction failed. Money has deducted from my account but i dint received PNR Number and Ticket also on my email & Mobile No. And no booking status show in my id at booked history.Please refund my payment for Rs.1010/-account number mentioned below.
ICICI A/C No 57101501769
An Early action solicited.
Thanks..

Requesting to Refund on Failed Transaction

Dear sir,
today i booked the ticket from katpadi to krishnrajapuram by train no: 12639 , the transaction id is 0577216042, the money is debited from my account. but the ticket for the same not reflected in my booked history, but found in failed transaction. so please do the needful to credit the amount again to my account.

Dear sir,

Dear sir,
today i booked the ticket from secradabad to manmad by train no: 17064 , the transaction id is 0585072952, the money is debited from my account. but the ticket for the same not reflected in my booked history, but found in failed transaction. so please do the needful to credit the amount again to my account

Money deducted from my account but ticket not booked

Dear Sir/Madam

I booked my reservation through irctc site on 13.10.2012 from Mumbai CST to Nagpur. I made payment through my SBI ATM cum DEBIT card for Rs.914/-for one ticket. Money was deducted from my account but i dint received SMS and no ticket was shown in booked history.Please refund my payment for Rs.914/-account number mentioned below.
Account Number- 30991011125

Transaction Number - 228790601958
Transaction Date - 13/10/2012
Transaction Amount INR- 914.00
Train Number - 12105 Vidarbha Express
irctc USER account id - sushil8900

Thanks Regards,
Sushil Ganeshpure
9975761307
Email-id - sushilganesh [at] gmail [dot] com

Refund my amount

Dear Sir/Madam

I booked my reservation through irctc site on 01.10.2012. I made payment through my ICICI debit card for Rs.1045/-for one tickets, after that transaction failed. Money has deducted from my account but i dint received PNR Number and Ticket also on my email & Mobile No. And no booking status show in my id at booked history.Please refund my payment for Rs.1045/-account number mentioned below

Cont. 035201000090
email id -sarmista30 [at] yahoo [dot] co [dot] in

amount deducted but ticket not booked

I tried to book ticket throw irctc. And used sbi net banking for payment. Ticket not booked but amount deducted. I contacted sbi they told it credit in after3 days but till I did not get my amount. If I go to bank then they tell u should contact irctc but in irctc they tell to go bank only
My contact number 91944788397

Money Transfer Agents Locations

Find the nearest branch office of all major money transfer systems in your town - [url=storemoneytransfer.com]how to transfer money online[/url]

i forgot my password

i had account on irctc, but now i forgot my password my username is lak_kavin and link with this yahool account.
please send me my password because i want to book the ticket so i have to login in this account.

create another id

create another id

Forgot password and Id

Please this issue
My Mobile no 09999631585 and Email. id laxmanthakur143 [at] yahoo [dot] in
fi forgot my id and password. i don't remember maybe can id laxman921
some remember.

Forgot my password

Please arrange my password immediaytely

recovery of password

password to be recovered
user NAME : SANTOSHskd
email id: skdakua1 [at] gmail [dot] com , mob 8902654473

lost my password

sir my user id is bbnahak76 but ilost my password

Refund my amount

Dear Sir/Madam

I booked my reservation through irctc site on 08.10.2012. I made payment through my HDFC Net Banking for Rs.390/-for four tickets, after that transaction failed. Money has deducted from my account but i dint received PNR Number and Ticket also on my email & Mobile No. And no booking status show in my id at booked history.Please refund my payment for Rs.390/-account number mentioned below

Cont. 9940090975
email id -amar [dot] ashok89 [at] gmail [dot] com

I really like your site.

I really like your site. Excellent content. Please continue posting such profound content. good luck

bad server

world ki sabse slow website hai ye....

Bad Server

I completely agree ki world ki sabse slow website & currently "webpage is not available" page is displaying now what will happen if passenger not taken printout his/ her ticket.

Money deducted from my account but ticket not booked

today (4/10/2012) in afternoon i booked ticket. my account balance reduced but ticket not booked. tell me the procedure for refund. in booking history on irctc site not showing the ticket but in bank account balance were deducted.
i booked ticket Kharagpur to Akola fare 399.

reply me as early as possible.

Money deducted from my account but ticket not booked

Hi Sir,

I have booked a ticket using axis bank net banking on 04-october-2012 journey date 13-Nov-2012.
The total fare of Rs 157 has been deducted from my Axis account but no ticket was shown in booked history. Payment is deducted from my bank. So kindly credit the amount back in my account. Mobile No 9791125567,
Transaction id : 0572290462.
Axis bank Transaction Description: ICONN/56044729/041012/INDIAN RAILWAY COR

forget my user password

Dear sir ,

i forget my user passoword, kindly pls give the other password

my name : sherin k abraham

user name : kasherin85

my mobile number : 9447139914

kindly please help me

Regards

sherin

password

dear sir, I forget my usrer password, kindly please give a other paasword
my name- omprakash yadav
user name- yadav111
mob no-8799066018
kindly plz help me
regards
omprakash

IRCTC account suspended

My IRCTC account is suspended without any intimation. I have not used it for quite a some time but now I want to use it to reserve my railway ticket. New IRCTC account I am unable to open due to my mobile no and e mail I D already registered with IRCTC. Kindly activate advise me how to activate the account

Transaction Successful but Ticket not received

Hello,

My name is Ashish Bhangale, today I am trying to book a ticket from your site and charged me 308 Rs. But I did not receive my ticket. Please tell me the Refund Process.
My IRCTC USER Account : - ashish771

Here My Account Transaction Detail,

Account Number 910010017048845
Transaction Date 01/10/2012
Transaction Amount INR 308.00
Transaction Type DR
Transaction Description PUR/M/s. Indian Railw/New Delhi/011012/0

Regards,

Refund of E ticket

I have booked my E ticket from Vadodara to Madgaon on 5th Oct 2012 for dt 10th Jan but I did not get SMS for the confirmation of the ticket and the said ticket amount is being deducted from my account.

How to Delete my IRCTC Account to create a new one . Help Requir

Dear Sir,

How to delete my IRCTC Account ? the reason of deleting it is becoz
I've forgotten my password of IRCTC & the Registration E-mail
associated with it has been expired .

The only thing I remember about my account is my user id, Security Answer and
my mobile number and Using this information can I retrieve my password
of my IRCTC Account?

If I try to freshly register with the IRCTC , one has to go for a new
registered Mobile Number and a New E-mail ID every time .The IRCTC
does not register the same Mobile number or the same E-mail for a new
registeration .What an inefficient act of the IRCTC online
system ? Isn't it, Sir ?

So, Kindly I request you to solve my problem as soon as possible .
Waiting for your earliest reply.

Thanks with best regards,
A.R Gopalakrishnan .

Delete my irctc account

please delete old my irctc account

Not able to access to IRCTC

Dear Sir,
I have registered my name for IRCTC and I was given a mobile verification password. When I tried to access IRCTC I am not able to access the site. Kindly advise me what to do to access to IRCTC.

With regards
Premkumar Moses.

ticket Canceled But Rs. Not Refund

Sir mene irctc ki webside se ticket book kiya tha , kisi karan se mujhe ticket cancel karna pada. parntu mujhe mere Rs. wapas nahi mile
mera pnr no. 8428761425 hai
My Mo. No. 9907525775
And My Bank Ac. No. 63055844567
State Bank Of India

ticket Canceled But Rs. Not Refund

Sir mene irctc ki webside se ticket book kiya tha , kisi karan se mujhe ticket cancel karna pada. parntu mujhe mere Rs. wapas nahi mile
mera pnr no. 8428761425 hai

Mobile verification code

My irctc registration is complete and i have email otp no. but tili i have not my mobile verification code. so please send my mobile verification code to me

mobile verification code is missing

pls help me

Mobile verification code

My irctc registration is complete and i have email otp no. but tili i have not my mobile verification code. so please send my mobile verification code to me

refund money

i have booked ticket from bbsr to vijayawada and kazipet to bbsr from irctc site on 15th sep due on some work i cancelled the tickets on the next day that is 17th sep but today it is 26th i went to bank today and there i came to know that yet my money is not refunded or deposited in my account my pnr numbers for tickets was 6113232874,8428428325 plz do a needful to refund the money as fast as possible.

very bad customer service

irctc customer service is very bad,i am trying to talk to customer service guy but no body is picking the call .

cancell my registration

Dear Sir,
I have registered my mobile number (919447300195) in IRCTC .I have received my user name and verification code from IRCTC, but when I login my account the error is showing that this user do not exitist. my email id anu [dot] indianrailway2012 [at] gmail [dot] com cell no: 919447300195 please cancell my registration.

refund my money

dear sir/madam
I have Booked a ticket from SAMALKOT to TIRUPATHI ON 8_09_2012 from IRCTC With USER ID VEERA 709 Please refund my money a fair of rupees 880

I BOOKED A TICKET ON IRCTC MONEY WAS DEDUCTED NO TICKET

DEAR SIR/MADAM,
MY NAME IS VEERRAJU I HAVE BOOKED A TICKET FROM SAMALKOT TO TIRUPATHI A FAIR OF RS 880 FOR GURDEV SUPER FAST EXPRESS PASSENGERS NAMED CH VEERRAJU 48 YEARS,CH GIRIJA 47 YEARS,CH VIJAYADURGA 9 YEARS,CH HARITEJA 6 YEARS ON 8_O9_2012 FROM IRCTC MONEY WAS DEDUCTED FROM MY BANK A/C PAID THROUGH ICICI DEBIT CARD BUT TICKET WAS NOT BOOKED YATRA .COM SEND A MESSAGE TO ME
THAT MONEY WILL REFUNDED IN 3 WORKING DAYS BUT TILL NOW MONEY WAS NOT REFUNDED PLEASE CONSIDER MY REQEST AND CREDITED TO MY BANK A/C NO_630601141704 ICICI BANK
YOURS OBEDIANTLY,
CH VEERAJU.

No TDR Refund

Hi Sir/Madam,

I have registered TDR two months back(26-july-2012). But still i didn't get any refund.there status showing regreted
PNR : 6604476039
Transaction Id : 0528267947

username- ommaagayat
mob no- 7569432935

Please take the necessary action on this TDR request.

Not yet received e-mail for to activate the account.

Hi,

Problem : Not yet received e-mail for to activate the account.

I am able to register to IRCTC.co.in (20-Sep-2012) & received mobile code verification on same day.
I still not yet received the e-mail for to activate the account.
What to do ? how to get the new link/e-mail from IRCTC ?

E-mail id : ashok [dot] kajagar [at] gmail [dot] com

with regards

Ashok

Problem : Not yet received e-mail for to activate the account.

Hi,

I am able to register to IRCTC.co.in (04-Out-2012) & received mobile code verification on same day.
I still not yet received the e-mail for to activate the account.
What to do ? how to get the new link/e-mail from IRCTC ?

E-mail id : kumar [dot] ramendra99 [at] gmail [dot] com

with regards

Ramendra Kumar

while booking ticket payment deducted from my account but ticket

Dear sir,
today i booked the ticket from surat to delhi by train no: 12909 , the transaction id is 0564926505, the money is debited from my account. but the ticket for the same not reflected in my booked history, but found in failed transaction. so please do the needful to credit the amount again to my account.

thanks,
selvanc.

forgot my irctc password

Respected sir
I am maruti kumar chaudhari
I forgot my irtctc password
User Id is : milindaben
Email id :maruti [dot] chaudhari [at] gmail [dot] com
Contact no:8103770499
Please my forward my password on my Email id.

Thanking you

forgot my password

Hello sir/mam,
I forgot my IRCTC password. .
please send me the solution.
userID: milindaben
emilID: maruti [dot] chaudhari [at] gmail [dot] com
phon no: 8103770499

When i try to create irctc

When i try to create irctc account with my email and phone , there is a message which says my email and phone have been already registered. I have never registered my email and phone. I have never received any message before also.

irctc account suspended

I want to reactivate my irctc account enabling to book tickets. Pl help.

Respected sir/madam I have

Respected sir/madam

I have booked a ticket through irctc.co.in at around 10.30pm on 10 sep 2012 from Kalyan to
Jalgoan .Total fare of Rs 455 has been deducted from my Bank of India bank account, but no ticket was shown in booked history.

. Please kindly credit to back in my account.my email id exfellow007 [at] gmail [dot] com

Thanking You.
Ninad Bhirud
9987537800
reply

Refund my Money

Hello IRTC,
I made 3 tickets on 26th Feb 2012 from New Delhi to Jammu, the Train no- 12425 in Jammu Rajdhani in 1st class A.C,@ Rs- 5745/, 2 Tickets are conformed and 1 was not conformed when we entered into the train their auto generated announced that those who don’t have conformation ticket please get down from the Train, when we asked T.T to arrange some seat, he said I cant do for 1st A.C listen the announcement and do that. And 1 passenger was getting down the very same time. After 3-4 days when we called the Customer care for refund the money, one of an executive said that within 7 days you will get your refund Amount back. We waited for 1 month and on April 7th personally I visited IRTC’ computer internet reservation center and there I meet with Sanjay the (supervisor of I-reservation) he said me we need “TDR/TTE Certificate” and this certificate will be provided by T.T, but when we get into the Train there was no announcement like TDR/TTE Certificate, Also when we asked T.T to arrange a seat he also not said about TDR/TTE Certificate, After lot of arguments the supervisor of I-reservation assured me that he is going to send my complaint to higher authority and within 6months I’ll get my refund back. But to day I got an e-mail from TDR TEAM that;
“Dear Customer,
With Reference to your PNR No:2431564524, we regret to inform you that refund is not admissible as informed by Railways through their letter no : DNR100412V03625 and the reason being : 'Failed to collect TDR/TTE Certificate/GC' .”
Kindly return my money.

Refund of my money

Hello IRTC,

I made 3 tickets on 26th Feb 2012 through NRI S.B.I account, from New Delhi to Jammu, the Train no- 12425 in Jammu Rajdhani in 1st class A.C, @Rs 5,745/-, 2 are conformed and 1 was not conformed when we entered into the train their auto generated announced that those who don’t have conformation ticket please get down from the Train, when we asked T.T to arrange some seat, he said I cant do for 1st A.C listen the announcement and do that. And 1 passenger was getting down the very same time. After 3-4 days when we called the Customer care for refund the money, one of an executive said that within 7 days you will get your refund Amount back. We waited for 1 month and on April 7th personally I visited IRTC’ computer internet reservation center and there I meet with Sanjay the (supervisor of I-reservation) he said me we need “TDR/TTE Certificate” and this certificate will be provided by T.T, but when we get into the Train there was no announcement like TDR/TTE Certificate, Also when we asked T.T to arrange a seat he also not said about TDR/TTE Certificate, After lot of arguments the supervisor of I-reservation assured me that he is going to send my complaint to higher authority and within 6months I’ll get my refund back. But to day I got an e-mail from TDR TEAM that;

“Dear Customer,
With Reference to your PNR No:2431564524, we regret to inform you that refund is not admissible as informed by Railways through their letter no : DNR100412V03625 and the reason being : 'Failed to collect TDR/TTE Certificate/GC' .” Kindly refund my amount otherwise I'll take legal action.

FORGOT MY PASSWORD AND SECURITY QUESTION OF IRCTC

Please provide me new password for my account as I forgot my password and security question of irctc

Userid is: brazil4u
registerd mail id: abhishek4u2 [at] hotmail [dot] com

It would be gratefull if I will get the password soon, as I need to retrive my ticket which is scheduled this month.
thanks in advance.

my ticket has not been refunded

four of my ticket have not been refunded
transaction id are as follows:
0520767054
0509179559
0459355475
0542912155
for all these tickets no pnr has been generated and 1 month is already over then also it has not been refunded

i request you please refund my money back

Please Refund my amount

Dear Sir/Madam

I booked my reservation through irctc site on 03.09.2012. I made payment through my HDFC Net Banking for Rs.948/-for Two tickets, after that transaction failed. Money has deducted from my account but i dint received PNR Number and Ticket also on my email & Mobile No. And no booking status show in my id at booked history.Please refund my payment for Rs.948/-account number mentioned below

A/c No.- 09591000011008,
Cont. 9974277880
email id -jaswant2707 [at] yahoo [dot] com

Money deducted & no ticket recieved..need refund of amount

I have tried to book tatkal ticket but it was failed with error multiple login. Money deducted from my account and didn't get ticket.
Last 2 days calling customer care(), no respond from them.

24x7 Helpline: 011 39340000
Fax no: 011 23345900
Chennai Customer Care No: 044 25300000

Where are they?
Refund our money.

Amount deducted my account but ticket not booked please refund

Sir/Madam.
I was booking ticket from Kurnool Town (KRNT) to Yelahanka (YNK) on 3th september, 2012. Unfortunately, due to some technical reasons transaction got failed. The amount 1168 was deduced from my account. I booked through SBI credit card using AXIS credit option and i did not received the ticket. IRCTC website is showing that the transaction was failed. Please help me to get that amount back to my account. Bank official saying that transaction is successful from bank side.
Transaction ID : 0555284646

Please refund the amount or let me know to whom to contact for further details.

Thanks,
Niranjan Patil

AMOUNT DEDUCTED BUT NO TICKET BOOKED

Dear Sir/madam
i have booked a ticket through IRCTC on 30/8/2012 in DELHI. this was from N DELHI to REWA Train No. 12428. The total fair was 2206 & has been deducted from my SBI A/c through ATM.But no ticket was booked and no history availavle.transaction ID 0553250814. please refund my amount as soon as possible .

Thankig you
R K JAIN
Behind Block Office
Tilak Nagar REWA
M P

failed eticket

sir i booking eticket indore to allahabad but amount is debited my u.b.i debit card 448rs. and ticket is not show in bookin histry . so please refund my amount mobile 07415582671, 09827502141 pradeep singh

passward forget

sir plz tell me how to recover the passward, by mistake email id has been wornged plz tell me the process

forget passward and school name(Question)

My user Id - n15n15
Recently i have no changed my password from that i couldn't access my account.Tried forgot password and school name also but it doesn't work.how to recover my account?please help!!!

Meenakshi
01127556636

refund amount

Dear Sir,

sir my pnr no 2137829545,from punjab national bank delhi madhuban chowk rohini delhi . this ticket is cancel at 10/08/2012 . even though money is not transfer in my account .

meenakshi
9278243774,01127556636