IRCTC Air Customer Care No. 1800 110 139

Toll free Number(s): 
  • 1800 110 139 (Customer Support)
  • 1800 180 1295 (For IRCTC SBI Card users)
All India Number(s): 
  • 0755-4090 400 (Support)
  • 0755-6698 100 (General Queries)
  • 0755-6610 661 (For E-Ticketing)
  • 0755-4090 600 (Another No. For E-Ticketing)


  • flights [at] irctc [dot] co [dot] in (Customer Care)
  • care [at] irctc [dot] co [dot] in (I-tickets/e-tickets)
  • etickets [at] irctc [dot] co [dot] in (For Cancellation E-tickets)
  • seasontickets [at] irctc [dot] co [dot] in (For Mumbai Suburban Season tickets)
  • customercare [at] sbicard [dot] com (For IRCTC SBI Card users)

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Go to official website last bottom corner for :

  • Domestic Routes in India
  • International Routes in India

Registered Office / Corporate Office

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor, Statesman House,
Barakhamba Road, New Delhi 110001.

Social Sites


The transaction failed and the amount got deducted kindly reques

Dear Sir/Mam

The transaction failed and the amount got deducted kindly request you to return
screenshot of the failed transaction I sent to care [at] irctc [dot] co [dot] in Today ie. 28-4-2024


Amount deducted ticket not booked

Hi my amount deducted but ticket not booked please help me to further process



Amount deducted at payment gateway and ticket was not booked

On 14august I have booked ticket from Irctc portal at the payment gateway my transaction got failed and amount was also deducted not it complete 15 days irctc has not refunded my amount they continue say it will credit with in 5 to 7 days and payment was initiative on 19 august now 8 working days has already completed.
Can you resolve this issue

Ticket canceled after amount deducted

Hello my ticket is automatically canceled after amount is deducted then my amount not to be refunded to my account so please help to refund my amount to my account

Indigo air ticket refund

my ticket cancell ho gai uska total refund 4523 rupaye indgo company ki taraf kar diye kar diye hain but aapki tarf se koi bhi amount nai aaya h mere account m cancel date 02.04.2023

My amount not refund to my bank account

Hello my ticket is waiting after ticket is cancelled then then my amount not to be refunded to my account so please help to refund my amount to my account

Im started from secunderabad

Im started from secunderabad to Varanasi right now we are in Nagpur. General ticket people are irritating me in S3 coach. Can I get help?

Hi Team, I wanted to know

Hi Team,

I wanted to know what I am suppose to do to claim my refund for the flight who has initiated the refund.

let me know Asap.


Amount not refund

i booked ticket on ixigo due to technical issue payment failed and payment got deducted,but not returned it's been 10 days

Non refund amount

Waiting tickets automatically cancelled hone k bad bhi refund nhi aaya . Bahut badi chor company ho tm log

help-line Refund issue problem Contact.::

My train booking japla to ddu was failed and money has been deducted so plz pay my refund money

Balance refund

Sir mera 15/06/2021 Ko e ticket krne ke dauran 249 rupees kt Gaya ticket book nhi huaa turant refund ka message aaya but Abhi tk mere account me balance nhi aaya hi sir please check kijiye sir

Refund of cancelled Air ticket

I have booked air ticket from Mumbai to Hanover, it was cancel due to COVID 19
My refund Amount is not credit yet in my account from one year
Refund Amount: RS. 64099.00

Refund money

My train booking japla to ddu was failed and money has been deducted so plz pay my refund money


Sir m do ticket book kiya hu to dono book nhi hua aur paise kat liye h 1 ke bare m exigo pr notification dikha rha h lekin 1 ke bare nhi dikha rha h

Ref: xxxxxxxxx192.
Ref: xxxxxxxxx432.
Please sir/mam refund my money

Refund my money

Hi I booked tickets New Delhi to shri mata vaishnodevi Katra, the booking was failed & amount has been deducted from my account so please refund my money.

Refund amount

Dear sir,
I had booking the train ticket on 09 agust then payment successful but ticket is not confirmed after all I want my refund amount. One massage have come at my mobile number from IRCTC that amount will be refunded on 18 agust but it is not refunding my amount so, I
tried a lot to call on customer care but every time it say busy

Refund is not given back.

Refund is not given back.
I booked my ticket on 21 may but this transaction was failed and money deducted from my account but there is no any kind of refund of this money come back to please resolve my problem.


आदरणीय सर/मेडम कल दिनाकं 15-06-2021 को मेरे स्वयं के द्वारा ई-टिकट वुकिगं की प्रक्रिया दोहराई गई फलस्वरूप किसी तकनीकी गडवडी के कारण टिकट बुकिंग फेल्ड हुई और मेरे UPI से दो वार 766.80 रूपये की धनराशि कट गई जो अभी तक मेरे एक्वाउन्ट मे क्रेडिट नहीं हुई जवकि Irctc ऐप पर refund has been sent आ रहा है

Flight booking didn't booked but money is debit

Dear sir
I am flight booking 9th June 2020
All proceedings is dun but cannot flight ticket cancelled... But my account has been debited..? What time do you return my money.. I am first time this irctc wabside id used... Anyway money do not return than I........?

Amount refunding

Sir maine 21may 2020 ko Anand vihar to kanpur ke liye tickit book kiya tha ppr seat waiting me milne ki bajah se mani 23may ko cancelled kiya pr amount abhi tk refund nhi hua hai

Refund is not given back.

I booked my ticket on 21 may but this transaction was failed and money deducted from my account but there is no any kind of refund of this money come back to please resolve my problem.

money not Refunded.

i booked a ticket on febuary which was cancelled by railways side.
now i am calling customer care service to refund my that money but they are not attending my call, first time they attended and said that it will be solved but its march now. now the numbers are invalid.
and when i track my complain its showing that money is refunded and complain is closed. (which i didnt even get yet)

Acha tareeka h rupee lootne ka.



Am railway job


My deaf job railway rrb help heat what chat ple plr

Rude Customer care IRCTC

I had called up your customer care number on 28/2/2020 at 8:42 PM since my money was deducted but the ticket was not booked. The customer care executive was extremely rude and unprofessional.
This kind of behaviour is not acceptable.

My book

Sir kya mujko ye pata lag sakta hai ki mere pass ke seet par trewel kar rha tha

Unable to login for book tickets.

Dear sir,
I am a csc user. And csc has provided me an irctc agent id for ticket booking. But i am unable to login in the ticket booking portal, Id- icsceg123198. And i have successfully login in the Agent Interface Portal. Everytime while i am trying to login an error comes out, The error is"Unable to process your request. Please try again later.". So please check and solve my query and inform me. Thank You.

Unable to use my imudra wallet amount.

I am unable to use my imudra wallet amount of Rs. 6021 for last 15 days for ticket booking. Customer care is also unable to help me. It is such a huge amount which I am not able to use. Kindly understand my situation and resolve my issue immediately.

Cancellation of ticket

Sir i did booked my ticket on 6 Jan 2020 at 1103 pm & after 30 min I had tried to cancelled it but it was failed that you booked current ticket & & chart prepared but it was not.chart was not prepared. Now i am facing problem with refunding of my money.I did called so many times to care centre but they neither give me any better resposone nor transfer my call to senoir advisor.pls solve my problem as earliest.

Train cancellation

12861 link dakshin Express not showing from 23rd Jan can you tell me what reason.

refund my money

booked 2 tickets from varanasi cst on 06 DEcember 2019
Butticket is my side cancel and amount no refund my account but,
So, I Request You Please refund my the account please

booked 2 tickets from

booked 2 tickets from varanasi cst on 06 DEcember 2019
Butticket is my side cancel and amount no refund my account but,
So, I Request You Please refund my money.9563,46,8428,in the account please


Date 9/03/2020
My transaction is successful but ticket not booked and balance not refund yet so I want to refund my money
Transaction id no S57884337

IRCTC tickets booking for

IRCTC tickets for the booking for money failed to not received or refund money plz....
contact us 6289o43988||®©¥

Please refund my money

I was booking ticket from BPL to Delhi today from train 12779 Goa express but not booked my ticket and debited money is my account please help me and refund my money

Irctc account not working

I Priya verma from kanpur (UP) holding and successfully using irctc account from last few years but from last 15 days I am not able to book any ticket from my account but everytime my bank account debits and transaction fails. I complained about the issue to customer service but they did nothing about the issue and asked me to again book the ticket.again when i called them ,they either disconnect my call or make me wait in que.there behaviour is very unpleasant and rude.
I am facing lot of problems due to this issue.kindly help
My details are given below

Amount deducted from my account but ticket was not prepared

I was book online ticket on 20.10.19 the amount for Rs.3380.89 was deducted from my account but ticket was not prepared. So please return my money on my account earliest.


Charging ports are not working in 11015 kushinagar express in boggy number S5

User ID

Please find my user ID and password

Not verified

Plz find my user ID and password.

Deduction of amount

I booked a ticket from blr to mantralayam ...Amount was deducted but ticket was not booked

Refund amount

Submitted by Alok kumar (not verified) on 16/09/2019
Dear sir Or mam I booking 2 tatkaal ticket from ghaziabad to Amritsar on 26 September 2019.
Mine 16/09/2019 ka tatkaal ticket book kiya but mera mobile per booking ticket and messages bhi nahi aaya.
But mera account say paisa cut gaya. So I request you please refund my money.
Thank you

Ticket booking ticket bhi nahi hua aur Paisa cut Gaya

Sar Paisa kab return ho jaega

Non receipt of ticket

I had booked ticket in jaliahwala bagh train on 18 Dec, the amount of ticket is deducted from my account but ticket is not booked.. Kindly tell me how can I check if the ticket is booked or not

Help line Direct support

If you want to get any kind of refund, then contact

Tikat Refund

14/08/19 time 11:00 AM ko tatkal ticket nikal rha tha lekin Field ho gya paisa bhi kat gya paisa refund krane ki kripya Kare Rs 449.49

Worst class service ever experienced

I suggest discontinue the customer service permanently for indian railway because they are good for nothing. I dialled the above *755661*661 a lot of times of times but it failed to connect. 139 is also not connecting. This is very poor connectivity if people can't get through to ivr itself. Finally call was connected for once but i was denied for the service saying i should call 139 for that. I dont know why because *755661*66 is supposed to be a 24/7 customer service number. She did not tell me why should i call another customer service instead, representative was very rude. I had a query, not a complaint so i was quite polite, still the way she responded was rude. I don't understand why do you have to talk rudely. If you cannot handle the work pressure please leave the job and sit an home, don't piss people off.
I'm quite sure no action will be taken for this essay i'm writing but i hope atleast a general feedback can be passed to your reps and train them on some basics about service denial etc.

Right. the worst

the worst experience.
they dont attend calls. idk why they have given customer care numbers when they dont want to help

Bangalore CANT to Guwahati train five hours delay

I am very much disappointed about the delay of Bangalore Guwahati train on 15 Aug 2019. All of my plan got disturbed. Today is independence day and Rakshabandhan. I thought of celebratimg both festivals with my parents and sister. I have return train in the evening. I thouht I can spend atleast 8 hours with my family. If train is already laye by 5 hours, where is the time left. Railways is not capable of running the trains. This is irresponsibility of entire railways department. The websites are also not updated about current status. So I rea hed the station 45 mins before. After one hour it was announced that the train will start after 25 mins and again and again they announcing the delay.
What were you doing until the schedled time. The pathetic, indiscipline and irresponsible stories of railways will never end.

Train ticket cancel

I am book ticket 14/08/2019. Thvim to jodhpur train ticket Tatkal booked and cancel titket cut in my amount. So plz send refund my amount in my acccount.

Refund cant be creadit my account

Sr,my ticket booking date was 09 August
But i cannceled my ticket and did not refund my account .what to do ?

Ticket cancelled and train got cancelled but got partial refund

I was about to travel from Pune-Mumbai on 2nd August 2019.
But due to floods in city, I was not able to travel.
So I cancelled ticket of 2nd August.
I booked a return ticket on 5th August from Mumbai-Pune.
As I was not in Mumbai on 5th August to travel to Pune and also trains were getting cancelled, I cancelled the ticket but got only Rs.40 refund instead of Rs.100.

Lesser amount of REfund recieved

Dear team,
I have booked to and fro tickets for vaishno devi yatra from ixigo app online. The details are as following:

RS.5821 incl. 5720 as base fare, Agent fee as 40 and Payment gateway charges as Rs.120
I have purchased ticket in Rs. 5,821 each side, but I have received refund of only Rs. 5,460 for both of tickets.
I have not cancelled both these tickets, still in waiting list, then refund hould be reimbursed in full amount, why deduction of Rs. 4,00, please check.
Can you please check for why there is difference in refund and explain me if there is any gap in understanding?
PLEASE REFER ATTACHMENTS for your quick reference.
Looking forward to hear from you,


Retarn my mony

Dear am tickets booking train no 14010champran ex SLP two passengers any to time two chance not tecket Book but my balance is IRCTC to on line my debit Card transfer am not tickets reviv IRCTC is no tranjeson I'd and no ricve my money please my money send you

IRCTC account id nphadekar suspended my mistakel

My user id of IRCTC account id nphadekar suspended my mistakely is there any way we can recover it
Also i am trying to create a new account but mobile number and email say aleardy used in nphadekar
How can you help me to fix the problem

I'd password Reset

Submitted by Maneesh kumar (not verified) on Mon, 31/12/2018 - 11:37am.
Forward my password my ID

CUSTOMER Service N0 06289.87.4071


I have been cancelled a E-ticket on 7/07/19, further conformed the cancellation through sms and mail that refund amount will be credited within 3-4 days.But unfortunately the refund is not credited till date please Please resolve the issue.

Thanking you

Unable to book ticket from IRCTC iMudra

Sir, I deposited money in IRCTC IMUDRA. But when I try to book the ticket, by keeping the OTP, it says our internal systems are busy please try after sometime. This is happening for many days. Please help


Dear Sir/Madam
Maine 23 Jul o Rampur (UP) to Pathankot Cantt (Punjab) ka train ticket book kiya the lekin uski payment nahi ho payi thi.
Mere account se 415.89 Rs debit ho gye the.
Lekin wo abhi tak refund nahi ho paye hai.

Ticket refund

Sir mere 11tarikh ko Pune Ahmedabad ki ticket book Kare pan mere 2370.98 paise Kate he or ticket book Nahi huva to Mera refund kab milega 15julay ki 9 30 baje durento ki

My KYC Not Completed

I have linked my Adhar number and showing Adhar number veryfied. But I am not able to book not more than six Tickets. Please do needful

Adhar link my irtc account

Kindly please accorded


Dear Sir,

My train ticket booking failed from a month ago, but net yet refund? please advise.

See bellow details:

Your Train Booking Failed

BBN JANSHATABDI #12022Booking ID - NR750389583925553

our Train Booking Failed
BBN JANSHATABDI #12022Booking ID - NR752169031303690

My brother is missing.

Dear sir,

My brother is missing, we are unable to find him.
He has started his journey from ASANSOL (ASN) at 3.45PM 7 July 2019 either in train no. 13151 or 19607.
Please ask TT or someone to identified him he is from Chittorgarh (COR) Rajasthan.
He is missed from his wife and he is mentally disturb.

Name: Rakesh kumar somani
Age: 35
Height: 5.2
Language: Hindi

Please please please help us.

Sunil Kumar Somani


Sir I Am Vicky Sir mene 27'6/19 new delhi to muzaffarpur ki tatkal ticket kari thi but wo waiting Ho gayi thi phir waiting hone se use irtct ki Side se automatic cancelled kr diya gaya but sir abhi tk refund nhi hua h so plz Sir mere paise ko refund krwa dijiye aapki badi mehrbaani

Thanks sir

Very proud just c

Fighting for the first place and time again and get some from my Verizon cloud nine and you know what to do with

Refund related

Dear Sir

I have booked a ticket payment mode epay letter 3rd June then I payment this amount My axis credit card 18th June then I cancelled this ticket 19th June and refund mail 1070 20th June but my amount have not credit my credit card.In this matter bank and epay letter any one cannot response so I requested to please you Contract epay letter and solve this matter.

Mony not refund

Dear sir or mam i booked 1 ticket from mumbai to newdelhi on 30 june 2019
But ticket was not confirmed so i canceled the ticket and i found a massage amount refund but do not refund in my wellet or my account.
So, I Request You Please refund my money. Thank u

Refund problem

I ticket booking but ticket not book
But many is cut my account
Refand kab tak hoga

14321 express coach no. S11

14321 express coach no. S11 fan is not working

IRCTC account deactivation

Sir/ Medan,
My account ple delete.incork my email id
.I want to new open IRCTC I'd

Account Suspended

How to recover suspended account

How to recover suspended account

How to recover suspended account


Mine 20/5 Ka ticket book keya tha aur o cancel ho gaya tha aur Mera Pisa abhi tak account me Nahi Aya .....

refund amount

Dear sir or mam i booked 1 ticket from delhi to NJP on 15 may 2019
But ticket was not confirmed so i canceled the ticket and i found a massage amount refund but do not refund in my wellet or my account.
So, I Request You Please refund my money. Thank u

Money not refund

Maine 05/05/2019 ko DEC TO LKO ke liye 1 ticket Book keya tha Aur 06/05/2019 ko cancel keya tha Aur mera Pisa Abhi tak account me nahi aya......

Money not refund

I'm Avanindra Kumar
Cancellation date 06/05/2019 DEC TO LKO
I'm 1 ticket cancelled but not refund my money

Mony not refund

I'm 2 tickets cancelled but refund my money


I was booked a 1 tickets from Ltt to gkp on 8 may 2019 on ixigo app
I will paid a amount 1770 & by mistake I forgot the irctc password but that timei will cancel the ticket but also amount will deduct my account, now i want to know how back my money pls inform me..
Please refund my money.

Ticket not book but my maney is dabit in my account

pected Authority irctc. On 24 april was booking tickets for Ahmedabad to mumbai but the ticket was not booked and transaction failed but the money was cut from my sbi account.3 time money diduct my refund my money please.

Dinesh patel

Cancellation of tickets

02 tickets cancelled by me but payment not refund till date.
It is therefore requested refund my money

Ticket book nhi hua Paisa cut gya

Sir Maine Nagpur se bina ki tq ticket ki ticket NHi hua aur paisa cut gya plz refund my money


I booked 2 tickets from Bhopal to Agra on 2 April 2019
But ticket was not booked and amount deducted from my Debit card
So, I Request You Please refund my money.


Sir me ne 11 jun ko gwalior se indore ki tiket liye the.oska pament me ne debit card se kiya tha.12 jun ko tiket canfarm nahi hone ke karn tiket cancil cari oske pament refund ke liye hame kaha mere a/c me pament aaye ga. Sir aaj 1 weeks se jyda ho gaye refund abhi tak nahi aya he.sir aap se anord he ki jaldi se jaldi hamari samsya ka smadhan kare. Dhanyawad.

Book my ticket deduct amount but not show my ticket

I book my 2 ticket and ticket amount deduct but I want only 1 ticket book and
Show my ticket on I mobile


Sir I booked 3 railway ticket
Ticket is not booked and money deducted from my debit card.
So please refund my money


Jhansi to VAPI 2 transactions 505.505
Please the refund

ticket banana hi Paisa Kaat Liye

Paisa refund kab kijiyega 29 June ka ticket Banaye the ticket nahi bana Atta aap se nivedan hai ki ki Hamare paisa refund Karen