IRCTC Customer Care Numbers 0755-6610661

Organization: 
All India Number(s): 
  • 0755-6610661(New Customer Care Number)
  • 0755-3934141(New Customer Care Number/ for 5 digit ticket ID)
  • 139 (for PNR Status,arri/depart,trains fare,fare enquiry,meal )
  • 011-23340000 (Old Customer Care Number)
  • 011 39340000 (Old Customer Care Number)
  • 044-25300000 (Chennai Customer Care)

Ask Any Rail Question; Get Answer from Experts

IRCTC All India Customer Care All-Purpose number

These numbers are for complaints/feedback/appraisal and any sort of queries

24x7 Helpline:

  • 0755-3934141(New Customer care number From 01 May 2018 )
  • 0755-6610661(New Customer care number)
  • 011 39340000(Old customer care number Customer care executive may ask you to dial above numbers)
  • 011-23340000(Old customer care number )

Fax no: 011 23345400

Chennai Customer Care No: 044 25300000

IRCTC SBI card helpline No:

  • 18001801295(if calling from BSNL/MTNL)
  • 0124-39021212

If Forget User ID and Password

  • 011 39340000(for 7 Digit Ticket ID)
  • 011-23340000(for 7 digit Ticket ID)
  • 0755-3934141(for 5 Digit Ticket ID)
  • 0755-6610661(for 5 Digit Ticket ID)

 

Email Ids

Only for tickets booked through irctc website

SNo. Subject Email-id
1. I-tickets/e-tickets care [at] irctc [dot] co [dot] in
2 Cancellation E-tickets etickets [at] irctc [dot] co [dot] in
3 Shubhyatra users shubhyatra [at] irctc [dot] co [dot] in
4. For railway SBI card helpline feedback [dot] gesbi [at] ge [dot] com
5. For other queries on your IRCTC SBI card account oyaltyprogram [at] irctc [dot] co [dot] in
4 Mumbai Suburban Season tickets seasontickets [at] irctc [dot] co [dot] in

IRCTC Registered Office Address

Indian Railway Catering and Tourism Corporation Ltd.,

B- 148, 11th Floor, Statesman House,

Barakhamba Road, New Delhi, 110001

Tel: 011-23311263/23311264
Fax: 011-23311259

Paid Private Support to Recover IRCTC Account : 8755207740

Ask Any Rail Question; Get Answer from Experts


Comments

Ticket refund

Sir mere 11tarikh ko Pune Ahmedabad ki ticket book Kare pan mere 2370.98 paise Kate he or ticket book Nahi huva to Mera refund kab milega 15julay ki 9 30 baje durento ki

My KYC Not Completed

I have linked my Adhar number and showing Adhar number veryfied. But I am not able to book not more than six Tickets. Please do needful

refund

Dear Sir,

My train ticket booking failed from a month ago, but net yet refund? please advise.

See bellow details:

Your Train Booking Failed

BBN JANSHATABDI #12022Booking ID - NR750389583925553

our Train Booking Failed
BBN JANSHATABDI #12022Booking ID - NR752169031303690

My brother is missing.

Dear sir,

My brother is missing, we are unable to find him.
He has started his journey from ASANSOL (ASN) at 3.45PM 7 July 2019 either in train no. 13151 or 19607.
Please ask TT or someone to identified him he is from Chittorgarh (COR) Rajasthan.
He is missed from his wife and he is mentally disturb.

Name: Rakesh kumar somani
Age: 35
Height: 5.2
Language: Hindi

Please please please help us.

Thanks,
Sunil Kumar Somani

Refund

Sir I Am Vicky Sir mene 27'6/19 new delhi to muzaffarpur ki tatkal ticket kari thi but wo waiting Ho gayi thi phir waiting hone se use irtct ki Side se automatic cancelled kr diya gaya but sir abhi tk refund nhi hua h so plz Sir mere paise ko refund krwa dijiye aapki badi mehrbaani

Thanks sir
Vicky
Delhi

Refund related

Dear Sir

I have booked a ticket payment mode epay letter 3rd June then I payment this amount My axis credit card 18th June then I cancelled this ticket 19th June and refund mail 1070 20th June but my amount have not credit my credit card.In this matter bank and epay letter any one cannot response so I requested to please you Contract epay letter and solve this matter.

Mony not refund

Dear sir or mam i booked 1 ticket from mumbai to newdelhi on 30 june 2019
But ticket was not confirmed so i canceled the ticket and i found a massage amount refund but do not refund in my wellet or my account.
So, I Request You Please refund my money. Thank u

14321 express coach no. S11

14321 express coach no. S11 fan is not working

IRCTC account deactivation

Sir/ Medan,
My account ple delete.incork my email id
.I want to new open IRCTC I'd

Mony

Mine 20/5 Ka ticket book keya tha aur o cancel ho gaya tha aur Mera Pisa abhi tak account me Nahi Aya .....

refund amount

Dear sir or mam i booked 1 ticket from delhi to NJP on 15 may 2019
But ticket was not confirmed so i canceled the ticket and i found a massage amount refund but do not refund in my wellet or my account.
So, I Request You Please refund my money. Thank u

Money not refund

Maine 05/05/2019 ko DEC TO LKO ke liye 1 ticket Book keya tha Aur 06/05/2019 ko cancel keya tha Aur mera Pisa Abhi tak account me nahi aya......

Money not refund

I'm Avanindra Kumar
Cancellation date 06/05/2019 DEC TO LKO
I'm 1 ticket cancelled but not refund my money

Mony not refund

I'm 2 tickets cancelled but refund my money

Refund

I was booked a 1 tickets from Ltt to gkp on 8 may 2019 on ixigo app
I will paid a amount 1770 & by mistake I forgot the irctc password but that timei will cancel the ticket but also amount will deduct my account, now i want to know how back my money pls inform me..
Please refund my money.

Ticket not book but my maney is dabit in my account

Sir
pected Authority irctc. On 24 april was booking tickets for Ahmedabad to mumbai but the ticket was not booked and transaction failed but the money was cut from my sbi account.3 time money diduct my account.so refund my money please.

From
Dinesh patel

Cancellation of tickets

02 tickets cancelled by me but payment not refund till date.
It is therefore requested refund my money

Ticket book nhi hua Paisa cut gya

Sir Maine Nagpur se bina ki tq ticket ki ticket NHi hua aur paisa cut gya plz refund my money

REFUND

I booked 2 tickets from Bhopal to Agra on 2 April 2019
But ticket was not booked and amount deducted from my Debit card
So, I Request You Please refund my money.

Refund

Sir me ne 11 jun ko gwalior se indore ki tiket liye the.oska pament me ne debit card se kiya tha.12 jun ko tiket canfarm nahi hone ke karn tiket cancil cari oske pament refund ke liye hame kaha mere a/c me pament aaye ga. Sir aaj 1 weeks se jyda ho gaye refund abhi tak nahi aya he.sir aap se anord he ki jaldi se jaldi hamari samsya ka smadhan kare. Dhanyawad.

Book my ticket deduct amount but not show my ticket

I book my 2 ticket and ticket amount deduct but I want only 1 ticket book and
Show my ticket on I mobile

Refund

Sir I booked 3 railway ticket
Ticket is not booked and money deducted from my debit card.
So please refund my money

Refund

Jhansi to VAPI 2 transactions 505.505
Please the refund

ticket banana hi Paisa Kaat Liye

Paisa refund kab kijiyega 29 June ka ticket Banaye the ticket nahi bana Atta aap se nivedan hai ki ki Hamare paisa refund Karen

Unable to perform this transaction, please try again

Hi,

I'am unable to book ticket from IP address from past 2 days,
I'm getting "Unable to perform this transaction, please try again" error on refresh action to select book now.

Can you let me know what is the issue.

viagra without a doctor prescription

Hey just wanted to give you a brief heads up and let you know a few of the images aren't loading correctly. I'm not sure why but I think its a linking issue. I've tried it in two different browsers and both show the same results.

Complaint Regarding Fake TCs

I found some fake TCs in tran Kharagpur - Ranchi MEMU at Bishnupur Junction at 6:40 AM on 15th March, 2019. When I asked them about their identity cards ( IDs ), they sold that they will not show their ID proofs and do whatever I could.

When I enquired about them from the general monthly going passenger, they told me that they are used to see them, which only means that they are looting the passenger everyday.

So I Request The Respective Officers To Enquire The Matter Once.

Complaint: Seat reserved but not got seat

Dear Sir/Madam,

I would like to inform you that today we are travelling from Punjab to Allahabad & seat was reserved for both the routes. We get resrved seats punjab to delhi but after that from Anand vihar stn to Allahabad we didn't get seat even we reserved. Other side people seated there without ticket even not bought general ticket.
What is this? Even the TTE also said that I'll see but nobody came here n we didn't feel comfortable even for seatd.
Kindly check make our journey comfortable as we have paid on urgent basis.Even I tried to call you bit nobody picked up call.

Regards
A.Priya

Revalidate my Account

Dear sir,
my Account need to revalidate and number not getting sms.

my user id and password i don' now but phone no is already

my user id and password i don' now but phone no is already register error

Refund the payment-Amount debit but ticket not booking

My name is Muthu ganapathy from chennai.Last monday(04/02/2019) i have to booking 5 SL tickets for a date 19/04/2019 from chennai egmore to tuticorn in IRCTC app.i have fill the passenger details and proceed to payment of Rs.1927.45 for 5 tickets.i have using google pay account for the payment on IRCTCC account.In my google account payment will be debit of Rs.1927.45 but in IRCTC app my ticket is not booking but amount will be debit in my account.so please clarified the detials of my request.plz refund the amount.

Thanking you

Kindly refund my amount

trip id:IXITR78054878963
IXITR78057151392
IXITR78068236917
IXITR78070870372
IXITR78073085295
IXITR78070870372

IRCTC complaint

Irctc but my ID is lost but my ID is complete not but new my irctc ID

My ticket has not booked but still money has been debited .

Sir I have book a ticket from kanpur anwerganj to ajmer on 25/01/2019.
The amount of rs 1470 has been debited from my account .but still ticket is not booked .
I want my money refund .

Refund amount

Sir I have book a ticket from kanpur Patna Sahib to Howrah on 14/06/2019.
The amount of rs 347.49 has been debited from my account.but still ticket is not booked.
I want my money refund.

My ticket has not booked but Money has been debited

Sir I have booked a ticket from vellor to howrah on 26/04/2019. The amount of Rs 2544/ has been debited from my account. But ticket was not booked. I want to refund my money.

Money debit from my account but no ticket book

Sir I have book a ticket from Jhansi to lucknow on 09/04/2019
The amount of rs 712 has been debited from my account .but still ticket is not booked .
I want my money refund .

refund my amount

Sir,
I am sasikumar i have recently train booking so i am paid full amount but ticket is not booking my refund me with 5 more sir please refund my amount please

Trainbooking

Money is credited

My ticket not booking but still money has been debited

Mera 3 ticket booking karaya tha jisme 1367 rs debit p.n b account hua kintu mera ticket nhi hua. Kis number br es pr call karu

about tkt

i got same problem
have u get refund money
i book tkt money is debted but tkt not conf

local water bottle Railway instead of Rail neer

sir
water bottle which I purchased from catering service is not Rail neer supplied by railway. instead of that I received a local bottle named freshta at Rs 20 by catering hawker .
I am a passenger of bihar s kranti.

For comfirm my penfing tikets

Dear sir
Plzz comfirm my pending tikets
Mera pendeing tikets ko jaldi se confirm kar digia plzz nhi to waiting bade ga or cancle mat kijia ga kyun me mere bank me balance nhi h phir se tikets karne ko or agar cancle kijia ga to turant refund kar digia ga plzz sent me link to contue booking my tikets fast

transaction done but ticket not shown

tried a lot to call on customer care but every time it say busy

MY BOOKING IS FAILED BUT NOT REFUND MONEY MY ACCOUNT

Respected Authority irctc. On 5 JAN 2019 I was booking tickets for HALDWANI from DEHRADUN but the ticket was not booked and transaction failed but the money was cut from my account.My transaction ID-10001614450841Worth Rs 1800. AND ALLREADY 5-7 WORKING DAY IS COMPLET ....PLSSS HELP ME SIR

money not refunded

money not refunded

my rtctc id not open

Respected Sir/Med.

My RICTC id not open i have forgot password use but my email id & my old mobile number not work that my rtctc massage not received that why i am not open my RICTC account.
so Please Guide me wear i have call and change my Mail id & phone number.

I have book my travel ticket on 12th January 2019 but not open my account that why i have not given print ticket so please help me.

Dharini Shah

Confirmation of booking

I book my ticket for thane to pune bt still not receive the confirmation

Money not refunded

I had booked the ticket by IRCTC But the ticket was not booked and the balance was cut off twice from my account which has not yet been refunded.

No refund

My ticket is not booked for payment no is refund

No water,dirty toilets , unauthorized travelling

Sir I am traveling in train no 22643 coach no s13.no water in the coach.toilets are filthy and coach has not been cleaned.unauthorised persons traveling in the coach.could you help pl.

Ticket booking nhi huaa

26.1.19 ko booking kiya 4.4.19 ka ticket book nhi huaa pese kat gae koi reply nhi aaya sms

मै टिकट बुक किया जो कि टिकट

मै टिकट बुक किया जो कि टिकट बुक नही हुआ है फिर भी पैसा कट गया

Money refunded

Hamara tickets book hua nahi fir v money kut gaya

Refund money

Maine tickets book kiya par tickets book nhi hua failed ho gya h fir bi mere debit card se amount 1306.47 kat gye jo ki tickets charge h

Ticket nahi hua tab bhi paise cut gye

Ticket kiya tickets huye bhi nahi or balance cut gya or paisa nhi nahi Mila plz send my paisa

Irtc

सर मैं टिकट बुक कर रहा था टिकट बुक नही हुआ फिर भी पैसा कट गया 26।01।2019
Acoi से st तक

Mumbai to howrha

Sir may tickets book Kar raha tha ticket book nahi bhusa fher be mera pisa cut gaya

Ticket book nahi hua Paisa

Ticket book nahi hua Paisa cut Gaya Paisa return nahi aaya hai ek Saptah Ho Gaya kab tak written aayega

Irctc ticket book and payment. Paytam to bansal

मै टिकट बुक किया जो कि टिकट बुक नही हुआ है फिर भी पैसा कट गया

Reply

Ticket nikala Hoon ticket nahi mila Phir Bhi Paisa cut gaya hai

Mera Paisa cut Gaya Hai ticket nahi mila hai mujhe

Chennai to Jaipur

My ticket booking not my bank balance cut plz

I booked the ticket which was not booked, even then the money wa

I booked the ticket which was not booked, even then the money was cut off

Tickets are not booked but money debit from account

I m booking 2 time tatkal tickets in tebhaga exp.Ticket not booked but money debit from account. What happened describe me.

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раскрутку сайта магазина

Ticket booking

i booked a train ticket as on 12 oct and 13 oct 2018.... amount is debitted from my account but IRCTC is not give a pnr number and booking id

BALANCE QUERIES

I WAS BOOKING TRAIN I BOOKED A TRAIN AS ON13 DEC 2018 AMOUNT IS DEBBITTED FROM MY ACCOUNT BUT IRCTC IS NOT GIVE A PNR NO AND BOOKING ID

Please sir back my refund 830

Please sir back my refund 830 money

Balance queries

Hello
I was booking train ticket on 20 nov 2018
but ticket will be cancelled so my money is not refunded

Bro i have same problem if u

Bro i have same problem if u have got any solution please convey me through email.

Money not refunded after cancelation

Dear sir/maidan i was booking 4 ticket on 18/12/2018 and ticket willbe cancled on 20/12/2018 but money is not refunded in my account

Refund status

Dear sir/maidan i was booking 4 ticket on 18/12/2018 and ticket willbe cancled on but money not refund

customer care no is not working

i cancelled tickets on dec 4 and still i didnt get my refund amount so to enquiry for that am trying customer care no such response

Refund amount

I am book ticket 28/11/2018. Thvim to Ahmbadad but ticket not booked and cut in my amount. So plz send refund my amount in my acccount.

Rufund

I was trying to book a ticket but ticket not booked and money was debitted my account for fourth time due to i was try four time

Please refund my money as soon as possible.

IRCTC dnt give pnr number and booked number

i booked a train ticket as on 29 nov 2018.... amount is debitted from my account but IRCTC is not give a pnr number and booking id

Sir maine 21/12/2018 ko

Sir maine 21/12/2018 ko bhopal se bagra tawa ke liye ticket book kiya tha jisme mera 2 bar amount kat gya h...Or booking ek br hui h ...Mera amount kb tk refund hoga..

E ticket

I booked a train ticket as on 18nov 2018... amount is debited from my account but IRCTC is not give a pnr number and booking id. Please refund my money in the account.

Re : User id and password

Dear Irctc,

I am kranthi kumar from i forgot my User Id & Password , how can i recover them

my user id and password i don' now but phone no is already

my user id and password i don' now but phone no is already

User id

I am muppidathi from i forgot my user id and password, how can i recover them
Pls help me sir

ID password

Forward my password my ID

MERI EMAIL ID INCOMLITE HAI

MERI EMAIL ID INCOMLITE HAI TO MERE KO KYAA KRANA ADVISE DE

Non hearing of complain s

I complain on 23 nov regarding train number 14887.about 50 people travelling in sleeper coach while they are having general ticket.and they created problems to the peoples who have reservation.including they forced to take the baby of two year to take in lap.I complain via sms.but dodnt get assistance.I called to 138 but no one has replied.I think this is real system of railway we were expecting railway has changed now but we were completely wrong

Money was deducted from my account but ticket was not prepared

I was book online ticket the amount was cut from my account but ticket was not prepared. So please return my money on my account fast....

Money was deducted from my account but ticket was not prepared

I was book online ticket on 15.12.18 the amount for Rs.3772.94 was cut from my account but ticket was not prepared. So please return my money on my account fast....

Money was deducted from my account but ticket was not prepared

I was book online ticket on 15.12.18 the amount for Rs.3772.94 was cut from my account but ticket was not prepared. So please return my money on my account fast.

Refund money

Respected Authority irctc. On November 4 I was booking tickets for Allahabad from New Delhi but the ticket was not booked and transaction failed but the money was cut from my account.My transaction ID-100001514040709worth Rs 475

Amount deducted for tatkal booking but ticket not confirmed

Dear Sir / Madam,

Today I booked one tatkal ticket from Nanguneri (NNN) to chennai egmore but the amount got debited and I didn’t receive the confirmation for the ticket. Please resolve the issue

Refund my money

dear sir and mam

I booked one ticket for chennaicentral to metupalaiyam on 23-nov-2018 and than return one ticket for metupalaiyam to chennaicentral on 25-nov-2018. But ticket is waitlist so i cancelled both ticket amount is deducted in my account for debit card. So please refund my money

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