IRCTC Customer Care Numbers 0755-6610661

Organization: 
All India Number(s): 
  • 0755-6610661(New Customer Care Number)
  • 0755-3934141(New Customer Care Number/ for 5 digit ticket ID)
  • 139 (for PNR Status,arri/depart,trains fare,fare enquiry,meal )
  • 011-23340000 (Old Customer Care Number)
  • 011 39340000 (Old Customer Care Number)
  • 044-25300000 (Chennai Customer Care)

Ask Any Rail Question; Get Answer from Experts

IRCTC All India Customer Care All-Purpose number

These numbers are for complaints/feedback/appraisal and any sort of queries

24x7 Helpline:

  • 0755-3934141(New Customer care number From 01 May 2018 )
  • 0755-6610661(New Customer care number)
  • 011 39340000(Old customer care number Customer care executive may ask you to dial above numbers)
  • 011-23340000(Old customer care number )

Fax no: 011 23345400

Chennai Customer Care No: 044 25300000

IRCTC SBI card helpline No:

  • 18001801295(if calling from BSNL/MTNL)
  • 0124-39021212

If Forget User ID and Password

  • 011 39340000(for 7 Digit Ticket ID)
  • 011-23340000(for 7 digit Ticket ID)
  • 0755-3934141(for 5 Digit Ticket ID)
  • 0755-6610661(for 5 Digit Ticket ID)

 

Email Ids

Only for tickets booked through irctc website

SNo. Subject Email-id
1. I-tickets/e-tickets care [at] irctc [dot] co [dot] in
2 Cancellation E-tickets etickets [at] irctc [dot] co [dot] in
3 Shubhyatra users shubhyatra [at] irctc [dot] co [dot] in
4. For railway SBI card helpline feedback [dot] gesbi [at] ge [dot] com
5. For other queries on your IRCTC SBI card account oyaltyprogram [at] irctc [dot] co [dot] in
4 Mumbai Suburban Season tickets seasontickets [at] irctc [dot] co [dot] in

IRCTC Registered Office Address

Indian Railway Catering and Tourism Corporation Ltd.,

B- 148, 11th Floor, Statesman House,

Barakhamba Road, New Delhi, 110001

Tel: 011-23311263/23311264
Fax: 011-23311259

Paid Private Support to Recover IRCTC Account : 8755207740

Ask Any Rail Question; Get Answer from Experts


Comments

Kindly refund my amount

trip id:IXITR78054878963
IXITR78057151392
IXITR78068236917
IXITR78070870372
IXITR78073085295
IXITR78070870372

My ticket has not booked but still money has been debited .

Sir I have book a ticket from kanpur anwerganj to ajmer on 25/01/2019.
The amount of rs 1470 has been debited from my account .but still ticket is not booked .
I want my money refund .

local water bottle Railway instead of Rail neer

sir
water bottle which I purchased from catering service is not Rail neer supplied by railway. instead of that I received a local bottle named freshta at Rs 20 by catering hawker .
I am a passenger of bihar s kranti.

transaction done but ticket not shown

tried a lot to call on customer care but every time it say busy

MY BOOKING IS FAILED BUT NOT REFUND MONEY MY ACCOUNT

Respected Authority irctc. On 5 JAN 2019 I was booking tickets for HALDWANI from DEHRADUN but the ticket was not booked and transaction failed but the money was cut from my account.My transaction ID-10001614450841Worth Rs 1800. AND ALLREADY 5-7 WORKING DAY IS COMPLET ....PLSSS HELP ME SIR

money not refunded

money not refunded

my rtctc id not open

Respected Sir/Med.

My RICTC id not open i have forgot password use but my email id & my old mobile number not work that my rtctc massage not received that why i am not open my RICTC account.
so Please Guide me wear i have call and change my Mail id & phone number.

I have book my travel ticket on 12th January 2019 but not open my account that why i have not given print ticket so please help me.

Dharini Shah

No water,dirty toilets , unauthorized travelling

Sir I am traveling in train no 22643 coach no s13.no water in the coach.toilets are filthy and coach has not been cleaned.unauthorised persons traveling in the coach.could you help pl.

Ticket booking nhi huaa

26.1.19 ko booking kiya 4.4.19 ka ticket book nhi huaa pese kat gae koi reply nhi aaya sms

मै टिकट बुक किया जो कि टिकट

मै टिकट बुक किया जो कि टिकट बुक नही हुआ है फिर भी पैसा कट गया

Refund money

Maine tickets book kiya par tickets book nhi hua failed ho gya h fir bi mere debit card se amount 1306.47 kat gye jo ki tickets charge h

Ticket nahi hua tab bhi paise cut gye

Ticket kiya tickets huye bhi nahi or balance cut gya or paisa nhi nahi Mila plz send my paisa

Irtc

सर मैं टिकट बुक कर रहा था टिकट बुक नही हुआ फिर भी पैसा कट गया 26।01।2019
Acoi से st तक

Ticket book nahi hua Paisa

Ticket book nahi hua Paisa cut Gaya Paisa return nahi aaya hai ek Saptah Ho Gaya kab tak written aayega

Irctc ticket book and payment. Paytam to bansal

मै टिकट बुक किया जो कि टिकट बुक नही हुआ है फिर भी पैसा कट गया

Reply

Chennai to Jaipur

My ticket booking not my bank balance cut plz

разработка и продвижение сайтов

раскрутку сайта магазина

Ticket booking

i booked a train ticket as on 12 oct and 13 oct 2018.... amount is debitted from my account but IRCTC is not give a pnr number and booking id

BALANCE QUERIES

I WAS BOOKING TRAIN I BOOKED A TRAIN AS ON13 DEC 2018 AMOUNT IS DEBBITTED FROM MY ACCOUNT BUT IRCTC IS NOT GIVE A PNR NO AND BOOKING ID

Please sir back my refund 830

Please sir back my refund 830 money

Balance queries

Hello
I was booking train ticket on 20 nov 2018
but ticket will be cancelled so my money is not refunded

Bro i have same problem if u

Bro i have same problem if u have got any solution please convey me through email.

Money not refunded after cancelation

Dear sir/maidan i was booking 4 ticket on 18/12/2018 and ticket willbe cancled on 20/12/2018 but money is not refunded in my account

Refund status

Dear sir/maidan i was booking 4 ticket on 18/12/2018 and ticket willbe cancled on but money not refund

customer care no is not working

i cancelled tickets on dec 4 and still i didnt get my refund amount so to enquiry for that am trying customer care no such response

Refund amount

I am book ticket 28/11/2018. Thvim to Ahmbadad but ticket not booked and cut in my amount. So plz send refund my amount in my acccount.

Rufund

I was trying to book a ticket but ticket not booked and money was debitted my account for fourth time due to i was try four time

Please refund my money as soon as possible.

IRCTC dnt give pnr number and booked number

i booked a train ticket as on 29 nov 2018.... amount is debitted from my account but IRCTC is not give a pnr number and booking id

Sir maine 21/12/2018 ko

Sir maine 21/12/2018 ko bhopal se bagra tawa ke liye ticket book kiya tha jisme mera 2 bar amount kat gya h...Or booking ek br hui h ...Mera amount kb tk refund hoga..

E ticket

I booked a train ticket as on 18nov 2018... amount is debited from my account but IRCTC is not give a pnr number and booking id. Please refund my money in the account.

Re : User id and password

Dear Irctc,

I am kranthi kumar from i forgot my User Id & Password , how can i recover them

User id

I am muppidathi from i forgot my user id and password, how can i recover them
Pls help me sir

ID password

Forward my password my ID

MERI EMAIL ID INCOMLITE HAI

MERI EMAIL ID INCOMLITE HAI TO MERE KO KYAA KRANA ADVISE DE

Non hearing of complain s

I complain on 23 nov regarding train number 14887.about 50 people travelling in sleeper coach while they are having general ticket.and they created problems to the peoples who have reservation.including they forced to take the baby of two year to take in lap.I complain via sms.but dodnt get assistance.I called to 138 but no one has replied.I think this is real system of railway we were expecting railway has changed now but we were completely wrong

Money was deducted from my account but ticket was not prepared

I was book online ticket the amount was cut from my account but ticket was not prepared. So please return my money on my account fast....

Money was deducted from my account but ticket was not prepared

I was book online ticket on 15.12.18 the amount for Rs.3772.94 was cut from my account but ticket was not prepared. So please return my money on my account fast....

Money was deducted from my account but ticket was not prepared

I was book online ticket on 15.12.18 the amount for Rs.3772.94 was cut from my account but ticket was not prepared. So please return my money on my account fast.

Refund money

Respected Authority irctc. On November 4 I was booking tickets for Allahabad from New Delhi but the ticket was not booked and transaction failed but the money was cut from my account.My transaction ID-100001514040709worth Rs 475

Amount deducted for tatkal booking but ticket not confirmed

Dear Sir / Madam,

Today I booked one tatkal ticket from Nanguneri (NNN) to chennai egmore but the amount got debited and I didn’t receive the confirmation for the ticket. Please resolve the issue

Refund my money

dear sir and mam

I booked one ticket for chennaicentral to metupalaiyam on 23-nov-2018 and than return one ticket for metupalaiyam to chennaicentral on 25-nov-2018. But ticket is waitlist so i cancelled both ticket amount is deducted in my account for debit card. So please refund my money

amount deduct but ticket not booked

I have booked ticket in train no -22872 in TIRUPATI BHUBANESWAR EXP on dated 01/11/18at 20:18.Money is deducted from my PNB account but ticket is not booked .please return my money back and my PNB accoumt number 6839000400004509and IRCTC transaction ref id no 100001509069762worth RS- 1092.78

refund my balance

not booking my tatkal ticket but
deduction my balance from my sbi
account pl.refund my balance.

Tickets

Sir my tickets book but not pnr no please request

Respected Sir/madam , I forgotten my user name and password

Sir I forgotten my user ID and password so please kindly help me for this issue , and please send me my user ID and password on my mobile number is xxx
, or on my e mail

for dungle activation code

Sir I jamil Ahmed Choudhury frm Assam todays ago I send a message to irctc for getting irctc activation code in my email but I hve'nt get any message from irctc why? my agent code 33482

Change email id

Hii,
My email went wrong. Which I applying to the railway online service now I do not have OTP in my email due to which I can not book Sai's not coming selection so my new email will be updated soon. My new email id kayyumansari04 [at] gmail [dot] com.
Thanks

Money not refunded

I booked 2 tickets from Jaipur to udaipur on 8 October 2018
But ticket was not booked and amount deducted from my paytm wallet
Please refund my money.

Money not refund

Money not recive

Money not refunded

I book the ticket tatkal the money is deducted but ticket is not booked there is no seat availability please return my amount

Refund my money

My money has not return .I have booked my ticket BKSC To RGDA transaction has been failed yesterday to gurney date is 06/01/2019

Wooho! yes, IT F*KIN WORKS BECAUSE YOU READ IT!

Yep, f*kin sp*am. Yes, yes, yes, AGAIN. And - yes, IT F*KIN WORKS BECAUSE YOU READ IT! :)
Because XEvil 4.0 WAS RELEASED! It's bypass ANY captcha included ReCaptcha-2 and ReCaptcha-3.
Neeed more info (just to...maybe kill this Evil? ;))

Just Google or YouTube for it.
You'll be impressed.

Peace to you, bro! :)

Wooho! yes, IT F*KIN WORKS BECAUSE YOU READ IT!

Yep, f*kin sp*am. Yes, yes, yes, AGAIN. And - yes, IT F*KIN WORKS BECAUSE YOU READ IT! :)
Because XEvil 4.0 WAS RELEASED! It's bypass ANY captcha included ReCaptcha-2 and ReCaptcha-3.
Neeed more info (just to...maybe kill this Evil? ;))

Just Google or YouTube for it.
You'll be impressed.

Peace to you, bro! :)

I want irctc agency

Sir
I am vinod nanhe
At post Hirul purna
Tehshil Chandur Bazar
District Amravati
Maharashtra Pin code 444704
I want irctc agency

Forgot my transaction password

Sir mane pahle bhi complaint kiya lekin ko conclusion nhi mila jab forgotted password pr click kane bad email id mangta hai to sahi email id dene ke bad bhi wrong batata hai mera paisa kisi kam nhi a rha hai
Dear sir I have you requested please do something
Thanks

Rupees cut off from my

Rupees cut off from my account has not been booked. On 23/09/2018 I did it immediately that was 02 days so far the money did not return to my account Sir Please Deposit My A/c

Zookr customer care helpline

Wish costumer care helpline9733393134 number999 and the truth about Rey CA and the truth about abs quickly r You have to be in a few more days of 87

FORGOT USER ID

Sir/medam i forgot my user ID can you help me

user ID bhul gaye hai

USER ID SED PLZ

Forgot my password

Forgot my password
When I reset my password ur asking my mobile number when i enter it was incorrect

Hello

I forget my user id and password
Im not regesterd full but gmail and mobil verification note done wat can i do

Request for reactivated my irctc account please.

I here by requested that my irctc account has been in activated from few days, However, I want to reactivated this account henceforth, So,my account will be activated soon please. My user I/D , and pass ward also has not in active condition. Inform me what is my next duty for activation in my e.mail please.

REFUND NOT CREDITED

Dear sir,I was cancelled my RAC ticket on 04/09/18.But till refund amount was not credit to my account.I tried to communicate customer care,but unable to contact them.Because mentioned number was invalid.Please register my complaint and take action for I'll get my money.
Transaction ID-1XXXX1426020467
Refund ID-1XXXXX264542053.
Thanking you.

Refund

Hamara refund paisa wapis nahi aa raha hai ticket ka

My Account got suspened

My Account got suspened, sent mail to care [at] irctc [dot] co [dot] in

My IRCTC account got suspended and i sent mail to care [at] irctc [dot] co [dot] in long back and called many times. but till now not received any response from irctc care.
Kindly guide me to get the account activate back.

Irctc account suspended

Dear sir my irctc account Anil9793mp is suspended so please release my account

forgot user name

i forgot my user name and password, please help me

irctc.co.in does not identify my id pl see below

As irctc does not recognize my old id as above which I was successfully operating with, I am not able to book any railway reservations since last 3 months. Many e mails have been sent to concerned customer care email., in last 2 months but yet problem persists. As I am Senior CITIZEN 68 years and Arthitics patient, it is very difficult to go to railway station which is far away from my present stay place . Pl help me to restore my id. Soon.

Anil Dighe Navi Mumbai
User id : Anild136
Mob no. xxxxxx9387

User ID forget karna h

Mera user ID aur password forget Karna h

Users and password

I want user id and password please request

I want to delete Irctc account

Sir mujhe apna account band karana hai to kya karun.

My Rupees refund

मेरे खाता से रुपया कट गया टिकट बुक नही हुआ 17/08/2018 को मैंने तत्काल किया था वो 10 दिन हो गया अभी तक रुपया वापस नही हुआ मेरे खाता में

not rifand payment

payment id.if
1vx3jpuxxQ6a07ee..oder id.ixitr44626139850.not refund my payment

Change of class

I have confirmed tickets for my journey in 3rd AC
But now I want to travel in 2AC
Can I travel in 2 AC after paying fare difference if seats available in that class ?
Please advise.

I got ticket id how to get my tickets

How to get my tickets it's done or not

Refund of my cancel air tickets

I had booked air ticket from irctc flight booking site and due to bad weather flight was cancelled. Go airline said they had refund my whole amount of ticket to irctc and irctc will refund it back to my account.but still i didn't get it . So pls kindly refund it back

Otp not accept.why?

I make a new account in irctc,the account was completely done but when i am confirm a account they not accept the "OTP"..why??

non receipt of sms confirmation.

I have booked two tickets in train No 16227 mysore - Talaguppa exp on 12 Jul 2018. No sms received in my registered mob. I do not have the PNR no. I tried to check the ticket booked history but the new web page does not have this option.

The amount has been deducted from my credit card and with out ticket booking confirmation from IRCTC.

Pl help us how get the ticket and PNR no now.

The Name of the Passengers are

- Gowramma age 74 year Female
- Ravisha age 28 years male

date of journey is 25 Jul 2018.

Ticket money deducted

I booked ticket in irctc rail connect app payed from paytm money deducted but ticket not booked and not showing in booking status what should i do now i have my id order of money deducted from my paytm wallet

we have booked tickets from

we have booked tickets from Howrah to secendrabad so we got cancelled the tickets because we booked the tickets to wrong train and we cancelled the tickets immediately and i booked tickets through my credit card and amount not refunded till now pl solve me the problem

Amount debited but not credited back

I have used IRCTC mobile app for booking Tatkal ticket on 14-Jun-2018 and my user id for IRCTC is "surendrays" and my email address is "ysurendra [at] yahoo [dot] com". When I tried to book Tatkal ticket on 14-Jun-2018 amount is debited from my ICICI savings account but ticket is not booked. I wrote so many mails to IRCTC customer care regarding the issue and no use with getting no use replies from them and still date amount is not credited back to my account. I am really fed up with this system of railways. They just simply debited amount from my account and no ticket booking and not returning the money also. What we need to do these guys I don't know. Posting complaint here hoping atleast some one in this IRCTC will work. Attaching imaging which gives the debit transaction from my ICICI account.

Refund money

Sir please refund my money

Refund our ticket money with interest and harassment

Dear sir,

On 15/06/2018 we had booked 3 adult reserved confirmed e-ticket in Barauni
Gondia Express ( from Hajipur to Durg)but we could not avail any reserved
birth because Railway could not attached the requird extra coach . please
refund our ticket money with interest and harassment that will be around
Rs4000+200+3000=Rs7200/-

Refund

I have booked 14th june SBHR to YPR Train but that train was cansald for technical issues and i did not get back my money rs375 so please do refund me soon

ticket not book amount debited

hi sir I m yaseen shariff I have booked from banglore to manglore ticket on 2 of July 18 ticket was not book n amount wad debited from my account pls help me it's was debited from Canara bank n Punjab bank

Refund

Hi sir I'm yaseen shariff I have booked from bidar to pune & second day tgn to s.m.t.kolhapur ticket on 16 of 17 Aur 18 ticket was not book n amount wad debited from my account pls help me it's was debited from oriental bank of commers

My Account got suspened, sent mail to care@irctc.co.in

My IRCTC account got suspended and i sent mail to care [at] irctc [dot] co [dot] in long back and called many times. but till now not received any response from irctc care.
Kindly guide me to get the account activate back.

ticket booked amount returen

sir, Iam two ticket booked from aluva to Chennai dated on 01/07/2018.through sbi debit card amount Rs 790/- but ticket not booked masage through irctc brith not available sir please be my return my amount

Mistake in the online ticket booking

श्रीमानजी
मैंने कुछ टिकटे female के लिए online book करवाई है और उनमे male gender आ गया है ।यात्रा के दौरान कोई दिक्कत हो सकती है या original ID दिखाने से TTE मान जाएगें ।

Forgot id password

I have lost my id and password mobile no9885175981

Post new comment

Comments written in incorrect English, improper grammar, using short forms, using Hindi words etc - those comments will be deleted.
The content of this field is kept private and will not be shown publicly.
  • Links to specified hosts will have a rel="nofollow" added to them.

  • Each email address will be obfuscated in a human readable fashion or (if JavaScript is enabled) replaced with a spamproof clickable link.
  • Lines and paragraphs break automatically.

More information about formatting options

CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.