Indian Railways Customer Care No. 139

Organization: 
Toll free Number(s): 
  • 139 (PNR/Cancellation/Fare Inquiry, Seat availability, Current train running position)
  • 138 ( Grievance Number )
  • 1800 11 1139 (General Inquiry)
  • 1800 11 1322 (Railway Police )
  • 1800 11 1321 (Catering Complaint or Suggestion )
  • 155210 (Vigilance)
  • 182 (Helpline For Children and Women)
  • 1512 (State Zonal Wise RailwayPolice)
  • 1098 ( Lost/Missing Child Help)
  • 1323 ( e-Catering)
All India Number(s): 
  • 97176 30982 (Feedback and Suggestions through SMS)
  • 011- 155210 (Vigilance Help Line No.)

139 Menu (When you call)

For PNR, Fare, Train Arrival/Departure/ Train Time Table
Accommodation Availablity, Train Name/Number

  • Dial 139

  • Initially when you call you will hear welcome message both in Hindi & English asking for language choice

  • Choose Language
    • Press 1 for Hindi
    • Press 2 for English
    • Press 3 for Punjabi

  • →After language selection you are presented with following options:
  • Select Option
    • Press * to call directly to customer care executive
    • Press 1 for PNR Status
    • Press 2 for Arrival, Departure, Cancellation ,Train Divertion status
    • Press 3 for Accomodation avability
    • Press 4 To Know About Fare Enquiry
    • Press 5 To book Ticket through UPI,Debit Card ,Credit Card or by Cash Card delivery by courier or in your email
    • Press 6 to cancel reserved ticket
    • Press 7 for Wake up call or initial alert
    • Press 8 for Wheel Chair Booking
    • Press 9 for ordering food menu

Send SMS to 139 (SMS Charge 3/SMS)

Enquiry SMS Format Send it to Example
For PNR Enquiry PNR <10-digit PNR number> 139 PNR 1234567890
For Train Arrival/
Departure Enquiry
AD <Train number> <Station STD code> 139 AD 12859 011 (STD Code of Delhi)
For Accommodation
availabililty
SEAT <Train number><Station from: STD code>
<Date of Journey ddmmyy><Station to: STD
code><Class e.g 1A ,2A ,SL or G><Quota>
139 SEAT 12561 020611 0542 0571 SL G
For Fare Enquiry FARE <Train number><Date of Journey ddmmyy> <Station form: STD code>
<Station to: STD code><Class><Quota>
139 FARE 12561 020611 0542 0571 SL G
For Train Time
Table:
Time <Train number> 139 TIME 14034
For Train Name/Number <Train Name> or <Train number> 139 TN Kalka Shatabdi or TN 14034

For Any Complaint or Suggestions (24*7)

  • Call: 139 (Railway reservation
  • SMS (Related to passenger information) - 139
  • SMS at 9717630982 (For feedback and suggestions)
  • 1800-111-139
  • 1800-111-321 (Food Quality Complaint / Pessenger's Opinion Card)
  • 138 (For Helpline/ Complaint/ Suggestions)

Railway Police Helpline

  • Dial 1512 Police operated by State Government Police
  • Dial 1800-111-322 Police under control of central govt. (RPF)

Vigilance Toll Free Helpline

  • 155210

Security Helpline or Railway Police

  • If you feel unsafe in train you can call
  • 182 or Dial 1800-111-322

Fare Enquiry

Train Enquiry

Complaint on Twitter

Complaint Through SMS

  • Send your any complaint to number
  • 9717630982

Other SMS Number having same facility for quick response

Enquiry SMS Format Send it to Example
For PNR Enquiry PNR <10-digit PNR number> 5676747 or 54959 PNR 1234567890
Checking for Trains
running between two
stations
TL < starting city > < ending city > 5676747 or 54959 TL Delhi Mumbai
Checking for Ticket Availablity TA <train number > <starting city> <ending city> <journey date > 5676747 or 54959 TA 2432 delhi mumbai 17Aug

Coach Mitra Service / डब्बे मैं सफाई आदि की सुविधा

SMS using below syntax to 138

For Coach Cleaning OB <Space> C<Space><PNR>
For Toilet Cleaning OB<Space>T<Space><PNR>
For Watering OB<Space>W<Space><PNR>
For Pantry Repair OB<Space>R<Space><PNR>
For Pest/Rodent OB<Space>P<Space><PNR>
For Linen/Bed Roll OB<Space>L<Space><PNR>
For Electrical Repair OB<Space>E<Space><PNR>

हिंदी मैं

कोच की सफाई के लिए OB <Space> C<Space><PNR>
शोचालय की सफाई के लिए OB<Space>T<Space><PNR>
पानी की उपलब्धता के लिए OB<Space>W<Space><PNR>
किसी छूती मरम्मत के लिए OB<Space>R<Space><PNR>
कीड़े/मकोड़े या चूहों के लिए OB<Space>P<Space><PNR>
बिस्तर एवं चादर आदि के लिए OB<Space>L<Space><PNR>
बिजली की मरम्मत के लिए OB<Space>E<Space><PNR>

Other Helpline

  • Click For check FNR Status . FNR (Frame Noise Reduction) is service used to eliminate fine noises from blu-ray discs

Comments

Uts ricket refund

The AC train has nt and it is nt allowing to cancel the ticket as the train time has passed. I am nt able to cancel the ticket and the person seating at the counter said it cant be done as the time has passed. It is nt fair as the train has not arrived.

Charging point not working

Hii dear,

I am traveling in train no. 02570 NDLS to GKP and seat no. is S3 56 and charging point is not working please have a look in to this matter,

Regards,
Santosh kumar

Unreserved peoples in reserved coach

Hi,

I was travelling in Train#22151 ERS PNBE EXP on 21 Oct-2022. I had reservation in SL1 coach from Pune
I had tough time to get into coach while the train stopped in Pune. The coach(es) were so full and had bitter experience in getting into it. The ordeal not stopped there. There were around 5-6 passengers sitting on every berth including upper which pose severe safety to all passengers.

There was no sight of TC or other enforcement from Railways to check the occupancy. I managed to sit at corner like 6th passenger on lower berth. The compartment was very noisy and not able to move my legs as every corner is either with a passenger or luggage spread. Women passengers had a tough time to walk to washroom as the area as well occupied with passengers.

I am sure the train is still with the same number of passengers as most of their destination is final point.

Hope railways look into it and enforce such that passengers who reserve tickets can board, seat, travel comfort and alight easily.

Regards,
Nikhil

Unreserved peoples in reserved coach

Hi,

I was travelling in Train#22151 ERS PNBE EXP on 21 Oct-2022. I had reservation in SL1 coach from Pune
I had tough time to get into coach while the train stopped in Pune. The coach(es) were so full and had bitter experience in getting into it. The ordeal not stopped there. There were around 5-6 passengers sitting on every berth including upper which pose severe safety to all passengers.

There was no sight of TC or other enforcement from Railways to check the occupancy. I managed to sit at corner like 6th passenger on lower berth. The compartment was very noisy and not able to move my legs as every corner is either with a passenger or luggage spread. Women passengers had a tough time to walk to washroom as the area as well occupied with passengers.

I am sure the train is still with the same number of passengers as most of their destination is final point.

Hope railways look into it and enforce such that passengers who reserve tickets can board, seat, travel comfort and alight easily.

Regards,
Nikhil

UTS

Very Good Morning
I have Seasonal Pass From Bokaro Steel City To Ranchi. When i go for renew that ticket they told me to go and renew it through ATVM machine.
When I complete all process and also complete payment. I get blank Tickets.
And Then i go to counter and told then my problem. They answer me that i am not able to help you. Due to which, I am facing lots of problem.Please help me.

Ac not working in 3'rd AC coach

I'm travelling in 19325, AC isn't working in the coach B6.. this is not excepted, since i got in train AC NOT COOLING THE COUCH AS I PAID FOR AC COACH AND YOU CHARGED FOR AC SERVICES BUT AC COOLING IS BAD AS Hot coach is smelling also no blanket provided by the guy he said blanket is over i have to check the availability. This is also bad experience because as per guidline they have to provide blanket to each and everyone after resume the servics Kindly check immediately and resolve...

ABOUT LATE ARRIVAL OF KRISHNA EXPRESS

DAILY ADILABAD TO TIRUPATI TRAIN KRISHNA EXPRESS IS RUNNING LATE.WE HAVE BOOKED ACCOMDATION IN TIRUPATI.ITS BECOMING PROBLEM BY LATE OF TRAIN.PLZ LOOK INTO THE MATTER OF RUNNING KRISHNA EXPRESS ON TIME

Unreserved passengers in reserved

Hi,

I was travelling in Train#22669 ERS PNBE EXP on 2-Oct-2022. I had reservation in SL5 coach from Nellore.
I had tough time to get into coach while the train stopped in Nellore. The coach(es) were so full and had bitter experience in getting into it. The ordeal not stopped there. There were around 5-6 passengers sitting on every berth including upper which pose severe safety to all passengers.

There was no sight of TC or other enforcement from Railways to check the occupancy. I managed to sit at corner like 6th passenger on lower berth. The compartment was very noisy and not able to move my legs as every corner is either with a passenger or luggage spread. Women passengers had a tough time to walk to washroom as the area as well occupied with passengers.

I am sure the train is still with the same number of passengers as most of their destination is final point.

Hope railways look into it and enforce such that passengers who reserve tickets can board, seat, travel comfort and alight easily.

Regards,
Shyam

In Sleeper class general ticket caring person are traveling

Sleeper class travelers are facing problem, because of general ticket person are traveling in sleeper class , ticket collector is also helpless in this situation, we argue with TC but he has told us that you have give complaint against them in online portal ,we are requesting u to take care of thos traveler who are traveling without sleeper class ticket,they should be published as soon as possible,and plz don't make sleeper class has a general class , India railway

Issue of transgender behaviour

This was an unacceptable behavior from Indian Railways,
Please strictly action for transgender he is wrong comments passed and misbehaving for my family,
Nd im nt givens money for transgender then he is abbuse for my family so please strictly action fr her

Train no 11061
Train name jaynagar exp
Date 21st September 2022

Complaint abt AC not working in train

I'm travelling in 17488, AC isn't working in the coach B6.. it's the second time since we got in train. Kindly check immediately and resolve...

Ac not working.

My train no-15065
Gkp panvel express

Coach no.- B-4
Journey date - 21/08/2022

AC is not working please help urgently.

No water in S5 17225 , toilet

No water in S5 17225 , toilet

Lien and bed roll

Sir,
I am traveling in tutari express tonight ,are you provide bed rolls or not ?
Kaushik bhatt

Charging point not working

S2,77 charging point not working

Water leakage from roof

There is huge water leaked from roof in 18237.
Need to repair immediately. because we are unable to sit in seats. all three seats affect due to this issue. need your valuable response ASAP ... my PNR number is XX05412100. please clear this ASAP.

money refund

i cut my ticket 26/05/2022 in irctc official website in RAC but i cancel my ticket before 2 day but my money not to be deposit orginal payment mode so plzz i request fastly add my money in paytm account
thank you

linen not provided

travelling by 20805 on 17th may . i received a sms by irctc that in your train bedding linen is started . so i didnt carry the same . but while travelling i come to know that it is not available .. so annoyed by train service .. if they not yet started then why they send sms . i will carry it by myself . without bedding it is so difficult to travel .. too worst experience

Fans in Bogie are not working

Fans in Coach NO S4 Train NO 12940 are not working.
It's very time. Please start the fans immediately.

Need a chance of rail root

Raja rani express

We need the normal railway root from Nilambur road NiL to Thiruvananthapuram Central TVC almost more than 1000 passenger use that train now you have changed that to bloody deadend kochuveli conjunsted area without any bus or other fecilities,so we need that old rail root please change that or make a survey of that train need by that passengers and make a desition

Electricity releated problem

TRAIN No. 18237 chattisgarh express S5 seat no .3 and 6 charging point is not working. Please solve the problem.

Seat Occupied illegally by Other Passengers in GODAN EXPRE

Some Passenger have misbehaved with Female passenger in Train and not allowing them to sit instead of having their reservation, Train No. & Name : 11056/GODAN EXPRESS
Departed from Nashik Road (NK) at around 11:10am today 28th Feb'21
Seat No : D1 (92 to 97)
Called Police there but Even RPF has not done any effort to tell them anything
Take urgent action

Unreserved passenger not letting a girl sit in her reserved seat

2 passengers in train number 22664 seat number 63 of coach s6 havung an rac ticket not letting a girl sit on her confirmed seat 64 and making new rules and quarreling with the passengers all around and making a train whole mess.
Request @railmindia to take an action at this immediately since the girl is in trouble and cannot move due to her knee pain

Charging Point

Train No 22222 Rajdhani Exp. Seat No B7-33,34,34 Charging is not working

Electricity repair

Dear Sir,
Train main charging point kharab hai. Or phone main charge nahi hai. Train no. 12397 Mahabodhi Express B1 63

Seat Occupied from Other person Bag

Dear sir

Me Ankleshwar se Amalner 02655 coach no D1 me apni seat par baithane aaya, par do logone unka bag mere Seat ke pass rakha hai aur mere kahne ke baad bhi bag utha nahi rahe hai, Bag uthane ke liye bola to bhi baat ko Ignore kar rahe hai. Mujhe Train me Baithe huye 30 minutes Ho gaye hai aur koi TC bhi nahi aaya abhi tak,

Please do the needful, This very poor service in Reservation Faculty. This is not Acceptable.

Please look in to this matter ASAP.

Behaviour of TC

In 2021 some rude and samless people worked i. Indian railway i am travelling from jablpur to delhi by train No:-02126
I said to Tc please send cleaner to clean bathroom area and rudly said why i am say this my not duty and do agrue with me and said if you are one father son then you do anything against me and he said proudly . Kindly take action against tc of 02127

Ticket Cancelletion Issue

I have booked an E-ticket and on the day of journey, I was required to cancel the ticket on same day, but due to technical failure in IRCTC website could not get it cancelled. How will I get the refund of the ticket. Will anyone of you guide me, please.

People traveling reservation compartment without proper tickets

People occupied the reservation compartment without proper reservation, the train is crowded especially S5 train no 06250 dated 11-07-2021. I am traveling from BHP to KCG

Passanger traveling with general tickets in sleeper class

I am traveling from HDN TO RNC HERE PASSENGER ARE TRAVELING WITH GENERAL TICKET IN SLEEPER CLASS COACH NO S3

For further keep it confidential as i am travelling with my family train no 18312

Complain for not receiving bike

I have booked my bike (Bullet 350 ES) PB65AY2794 from UMB to LKO. The date of booking was 9/11/2020. But till now I have not received and even not got information regarding the same.

Refund money

Call now

Ticket

Mera name Anil hai Mai ticket wetting nikala that confirm nahi ho pata hai
Bad me tatcaal nikala fell hogya rupaya wapas nahi aaya hai help mi

Sir may yak ticket booking keya tha par mara account sha passa m

PREM CHAND YADAV mara ticket booking nahi ha pay mara account sha passa cat Gaya ha ab may Kay karu

Quarentine inquiry

Hi Team,

I want to come from guwahati to delhi anand vihar railway station with my wife and son(six month) so i just want to know will i go for 14 days goverment quarentine center??

Regarding

Of course not my dear son may the lord bless you and your family. Hope you are enjoying lockdown

Complaint related services

We are traveling from Mumbai in Fatehpur super fast train, we also said that there is no water in Sir coach but there said that give me some time we will solve issue but not any one solve prob we are travell before 1 days and there is not available water in coach And the train is also running in such a place where there is no water, sir, there is a lot of problem plus help sir

REFUND

श्रीमान जी से निवेदन हे की मेने मुंबई से कोटा जाने के लिए 11 मई को सरकार द्वारा चलाई गई स्पेशल ट्रैन में 4 टिकट बुक करवाने की कोशिश की ।
मेरा 5877 रुपये काट लिए और टिकट ख़त्म हो गए बताया। आपकी हेल्प लाइन 139 का कस्टमर केयर भी बंद हे । मेरे रुपये कैसे मिलेंगे । पैसों की बहुत तंगी हे । मदद करें । मेरा मोबाइल नम्बर हे XXX9867260189.

Train cancelled - How to get refund

Please note that the above ticket was purchased from Baruipur Railway counter.
The train has been cancelled.
Please advise how do we get the refund.

M I S S I N G

MISSING; A 72 years female mentally imbalance Mrs, Smriti kana Barman c/o Khagendra nath Barman from ALIPURDUAR , babupara Dist/ Alipurduar her no trace from 20/3/2020 from Alipurduar station.
sir, we need your kind help.

Missing mother and 2 children

Dear Sir,

My daughter along with her 2 childrens age 11 and 12 years both are males, missing from Secundrabad Hyderabad since from 4 days.

all 3 are white, and mother age is around 35 years, so pl. if you have any information share.

parcels

BILL/LT NO.0563449
KAB TAK AAYEGA MERA PARCEL

kabhi nahi

kabhi nahi

Tickets

Sir, I have not taken the ticket in advance and have to go to 27 February, 2020 if you have booked the ticket today, it will be confirmed from Bangalore to New Delhi.

Carrying liquor

I Just wanted to know that can i take sealed pack liquor in train

Unlit train coach

Dear
Train no. 13022 coach no. S 4 is unlit ple arranged electrician for resolve issue. That is unsafe for all passengers of that coach.

Thanks
Mirtunjay

My elder brother is missing

Dear sir,

My brother is missing, we are unable to find him.
He has started his journey from Varanasi (BSB) to Angul Odissa.
Please ask TT or someone to identified him. he is from District azamgarh village Virbhanpur Uttar Pardesh.
He is missed from last 2 days .

Name: Rakesh Partap singh
Age: 43
Height: 5.8
Language: Hindi

Please please please help us

My elder brother is missing

Dear sir,

My brother is missing, we are unable to find him.
He has started his journey from Varanasi (BSB) to Angul Odissa.
Please ask TT or someone to identified him. he is from District azamgarh village Virbhanpur Uttar Pardesh.
He is missed from last 2 days .

Name: Rakesh Partap singh
Age: 43
Height: 5.8
Language: Hindi

Please please please help us

Scout pass

I am a son of Ex employee in ICF ( tarin manufacting factory in Chennai )
My father died ….
My age is 19
My name is included in Widow pass
Am I eligible for scout pass ???

Seats

Very very worst train service and tte checkar

Ralated to seat

I booked a seat then it is not confirm.. RAC 55 in B4 is given ..but it is not given with ladies but it is given with male..how am I manage with male in night..till it is not confirmed or not shifted with female.. whole night I am not slept..and my journey is long..plz help..either shited me with female or confirm it

For incovienence in ladies coack

Train name :- UDHYAN adah Toofan Exprees
Train no. 13008
I am sitting in ladies reserved coach and there are more than 5 men are in the coach...they are consuming cigratte tobaacco etc. and there behaviour was so rude when i asked them that its a ladies coach . Kindly report to police as soon as possible

I want to transport my pet

Sir/mam. I want to take my dog to my native place from chennai to panruti is it possible to take my dog in train.i want to bring 2 dog 1 dog age is 3 month and another 1 is 2 month dog. Kindly know me weather I can take my dog or not. And tell me the method and the payment. Ur answer may help me. Plz send me a mail.

General class seat enquiry

how no rule for people in general class.. people have no ticket for train and going one place to another place...why..

Tickets problem

हॅलो सर / मैने जनरल का तिकीट निकाला था ! और मेरे फ्रेंड स्लीपर में थे! हमको खाना वगैरे खाने के लिये साथ बैठे ! शालिमार बसे भिलारी स्टेशन पर आये और टीसी आये !मैने तिकीट दिखाया और बताया की इस वजह से इधर बैठा हू ? तो फिर मुझसे तिकिट काटा 450 का मनमाड तक का ! और बाकी लोक बाद मे जनरल वाले इधर बैठे थो नई काटा बाकी टीसी आये उसने ! थो फिर हमारी गलती क्या थी ! कि हमारी टिकट काटा

Seat problem

हॅलो सर / मैने जनरल का तिकीट निकाला था ! और मेरे फ्रेंड स्लीपर में थे! हमको खाना वगैरे खाने के लिये साथ बैठे ! शालिमार बसे भिलारी स्टेशन पर आये और टीसी आये !मैने तिकीट दिखाया और बताया की इस वजह से इधर बैठा हू ? तो फिर मुझसे तिकिट काटा 450 का मनमाड तक का ! और बाकी लोक बाद मे जनरल वाले इधर बैठे थो नई काटा बाकी टीसी आये उसने ! थो फिर हमारी गलती क्या थी ! कि हमारी टिकट काटा LTT SHALIMAR __LLT

Regarding incorrect reservation

Hi train no 11056 godan ex date-4/10 ko mera reservation coach no s13 me huaa. Aur jab train ayyii to usme s12 takk coach tha. Last min me pnr check kiya to s13 hi dikhaya.

Lost

Hi,
I have lost my apple pencil. At
Delhi to jaipur shatabdi
CE 1 seat no. 48

Please anyone finds it call me please

SE COACHES issue

UR people are not well informed in such a way that they are on board on SE coaches taking seats as theirs and not letting go when the seat owners arrives. This is causing big fuzz in those coaches.It will be nice if I dont get my seats robbed after paying plus tax for those tickets.its a serious concern and security people should do something about it.

Train timetable

Iam travelling from Vibhuti express1233..and the train is not following any specific timing..it is standing here at varanasi from last more than half an hour..people can have their respective problems at their home..but the only point of the railway is to take money. What about the responsbilities regarding the passenger?

Some one use my contact number in other ticket reservation

Some one use my contact number in any other railway ticket booking how it possible I don't know before one week have disturb the railway massages like your is ticket waiting ,rac confirm

Packed with unreserved person

Dear sir ,
Toda,I am traveling in 13351
My sheet birth is in S1
I am sorry to say this coach not look like a reserved coach actually this is totally pack with unreserved person ( not able to reach toilet) .after completing half journey no one person asking them to why not go in unreserved coach or make silence to avoid disturbance of sleeping passenger
Kindly look into this & do the needful

I booked ticket from Delhi to

I booked ticket from Delhi to Visakhapatnam I would like to change bording point from New Delhi to Agra, is it possible.

रुपया वापिस नही आया

रेलवे की बहुत बड़ी लापरवाही यात्रियो को भुगतनी पड़ती है मै जिस स्टेशन से यात्रा करना चाहता था उस र्नस्टेशन पर गाड़ी भी नही आई और न ही रुपये वापिस खाते मे और न ही रेलवे ने कोई प्रकार सूचना दी मेरे को लकलीप पड़ी यात्रा मे ईसलिए रेलवे को मै सुचित करता हुँ मेरे टिकट के रूपयो के साथ लापरवाही का हर्जाना भी दे और मै कहाँ पर शिकायत करु ताकि मेरे रुपये वापिस मिल सके जय हिन्द

not booking my ticket & debit amount my acount

dear sir / mam

i am booking online ticket hazart nizzamudin to udaipur city treveling to 21/01/2020 not booking my ticket & debit amaunt my acount for not refand amount for my acount so plese refand amuont my acount

Troubled with Co passenger's dreadful snores

This passenger travelling through seat no 19 coach B7 was originally having his seat in coach no B6 in the same train. But he got his coach changed and he has such dreadful snores that nobody is able to sleep except him. Train Allahabad Humsafar from Anvt to Allahabad DTD 25/08/19.
Such passengers are big pain to other co passengers.

My parcel

Were is my bike parcel in your railway

Delayed delivery of bike

Sir,
I parcelled my two wheeler pulsa150 bike at khammam. The parcel officer in the station said that it will be parcelled from khazipet to akola and you got the bike in 2 days.. but i didnt receive any call from the akola station.The officer in the khammam station wrote wrong parcel date on the receipt. Hope you will take my complaint as serious and delivery my bike soon..

Thank you

about TC

Yesterday one incident happen in belapur station (Maharashtra) .belapur station warache TC pravashancha mansik chal kartat adhik jastiche paisachi magni kartat tyana ladies pan kalat nahi ratricha time hota platform ticket miss zale hote tc ne pakadle pn tyane mobile hiskun ghetla ani 3500 rs magni karu lagla tc la koni adhikar dila mobile hiskun ghenyacha tc he jantechya seve sathi ahe ka jantela lutnyasathi sagla froud chalala ahe belapur station war jantechi loot chalu she.

Militery compartment or militery bogie or militery coach

Plz provide me about all train list with militery bogie.

Other wise atleast VISAKHAPATNAM to Howrah all train list with militery bogie
And
Howrah to Chhapra all train list with militery bogie

regarding unreserved passenger creates disturbance in coach

I m travelling in 12861 dtd 20.08.19 from jhansi to nizammuddin there are so many passenger occupied seats without reservation and there is no TT and rpf to check them.
please ensure it that TT should be there so that reserved passenger will not suffer.

Unfulfilled Information

Train Numbers 18519 & 18520 are scheduled from and to solapur called to 139 for information they also don't have proper information, as a commuter to this train we need to scheduled our travel planning but 139 executive says call before one day of travel for train information, but how can we plan for ticket booking before one day and how we avail the confirm ticket, as we are talking about the digital world but these railway people don't have preinformation for commuters in advanced to share.

Gold Smuggling in Duronto Train

Sir,
Today in this trains 2 persons are carrying 1.8 Kg gold from Delhi to Chennai

Train No 12270
Train Name Duronto
From H Nizamuddin
To Chennai

Coach S4

Name 1 Farook 53
Name 2 Hamad 54

TRN:12150,DOJ:03-08-19,3A,JBP

TRN:12150,DOJ:03-08-19,3A,JBP-PUNE,
Seat no -B4 52,B4 51.
I forgot one bag in Train coach B4 seat no 52 . In this bag there is a big toy .Kindly return if anyone found mail me at sirji2k at gmail dot com

Not proper behaviour in utsarg train

Please provide one rpf police man in utsarg train train no. 18191. Because some people doing improper behavior in tarin with tha train passenger.

RAC has not cleared. No TTE/TC taking care.

The following trains has not taken care by the TTE/TC in clearing RAC tickets.

1) Date:18th July,2019, Train no.:17213. Narsapur to Nagarsol.
It seems all the vacant seats they sold to other passengers. Most of sleeper RAC passenger's traveled whole journey till Nagarsol, in their sitting seats without allotment of sleeping berths.

2) Date: 21st July,2019, Train no.: 17214
Nagarsol to Narsapur.
No single sleeper RAC passenger allotted berth till Secunderabad.
Two TTE were changed one from Nagarsol (origin station) & one more from Manmad.

All the RAC sleeper passenger's travelled without allotment of sleeper class berth, travelled just with RAC seat as of now (till Secunderabad).

RAC has not cleared. No TTE/TC taking care.

The following trains has not taken care by the TTE/TC in clearing RAC tickets.

1) Date:18th July,2019, Train no.:17213. Narsapur to Nagarsol.
It seems all the vacant seats they sold to other passengers. Most of sleeper RAC passenger's traveled whole journey till Nagarsol, in their sitting seats without allotment of sleeping berths.

2) Date: 21st July,2019, Train no.: 17214
Nagarsol to Narsapur.
No single sleeper RAC passenger allotted berth till Secunderabad.
Two TTE were changed one from Nagarsol (origin station) & one more from Manmad.

All the RAC sleeper passenger's travelled without allotment of sleeper class berth, travelled just with RAC seat as of now (till Secunderabad).

RAC partner contacts

Dear sir/mam,

Can I get RAC partner contacts

Regards
Suleman

Seat na chhodane ke liye

Dear sir

Me Mumbai thane se 18029 cotch no s9 me apni seat pr baitha hu us pr do log or ake baith gye h unhe hutane ke liye bola to bo hut nhi rhe h or koi tt bhi ni aya h

time sudule very bad

हमारे देश के प्रधानमंत्री जी! देश मे बुलेट ट्रेन चलाना चाहाते है! यहां जो ट्रैने है वही 5 घंटे से 10 घंटे कभी 1 घंटे लेट चलती है!ओर देशो से तुलना की वाजय अगर यही ट्रैने अपने सही समय पर चले तो! हमे विकसित देश बनने की ओर बढ़ाएगी!

ट्रेन अत्यधिक विलंब होने के संबंध मे

आदरणीय प्रधानमंत्री जी
आपसे निवेदन है कि ट्रेन को समय से पहुचने के लिए अपने अतिसुस्त रेल मंत्रालय और उससे संबंधीत अधिकारियों को आम जनता के समय को समझने के लिये सज्ज करे।
आज मैं ब्रह्मपुत्र मेल से सफर कर रहा हु, पूरी से इलाहाबाद के लिए और ट्रेन देर पर देर किए जा रही है। मेरे भाई इलाहाबाद स्टेशन पर मेरा वेट कर रहे है अब आप बताइए क्या किसी का समय बर्बाद करना उचित है। मुझे इस सुस्त व्यवस्था से अत्यधिक खेद है।
आशुतोष तिवारी
MJMC स्टूडेंट्
इलाहाबाद विश्वविद्यालय

I am sorry I am travelling

I am sorry I am travelling through tapaswani express 18452, at AB1 23
No seat but some person with out tickets travel here and they make too much knoise and use slang language,this is not like a ac compartment where is RPF Or TT

Make noise in compartment

I m traveling in Valsad Kanpur date of 18/09/2019
Coach no B1 31.
There r 10 business man setting on seat and they r playing card and make noise and innocent in coach
No body help me even TT and railway police.

Execive luggage by a passenger in ac

I am travelling in a train no 17008 in 2nd ac A2 compartment theres one man who has boarded train from jharsogda in seat no. 21 who has brought atleast 20-25cartoons n has put on the seat n floor n not letting us to sit.. theres no one here ro complain..

My brother is missing.

Dear sir,

My brother is missing, we are unable to find him.
He has started his journey from ASANSOL (ASN) at 3.45PM 4 July 2019 either in train no. 13151 or 19607.
Please ask TT or someone to identified him he is from Chittorgarh (COR) Rajasthan.
He is missed from his wife and he is mentally disturb.

Name: Rakesh kumar somani
Age: 35
Height: 5.2
Language: Hindi

Please please please help us.

Rainy water comes in coach (AC Coach)

Train now reaching to Itarsi junction ( Train no. -22631). Rainy water comes on birth no. 7 & 8 of coach no. B-10. And no any attended in coach.
Pls look into matter.

Train Let

Sir 12538 kyo hamesha let chalti hai let pahochne ki wajah se 12537 let waps bhi hoti hai please check kre

Sir, I GVRY Narayana, booked

Sir,

I GVRY Narayana, booked a train ticket from Railway booking counter of Visakhapatnam from Visakhapatnam to New Delhi on 5th of June, 2019 at 8:00 am for 2nd A/c vide ticket Rs.2960/- same as paid through ICICI Credit card.

At the time booking of my ticket, I requested booking clerk any charges for paying through credit card? They reply no charges will be charged through Credit card, hence I booked and get the ticket and travelled to Delhi on 9th June 2019 and reached Delhi. Today I received credit card statement in that "POOLING ACCOUN VISAKHAPATNAM IN" CHARGED Rs.52/- extra. I approched Bank they said charges are collected by Marchent (Gateway) charges. I am specifically enquired in the counter they said NO extract charges will leived from you only Rs.2960/- (Rupees Two thousand Nine Hundred sixty only) will be paid by you. Hence I would request you to please pass message and not to collect any extra amount apart from exact amount from the card holder.

My address:

GVRY Narayana
7-B pocket A-3
Mayur Viahar Phase 3
Delhi - 110 096

Thanking you,

Yours faithfully,
Sd/-
(GVRY NARAYANA)

Status of reservation coach ( packed with unreserved person )

Dear sir ,
Toda,I am traveling in Latur to cstm
My sheet birth is in S8
I am sorry to say this coach not look like a reserved coach actually this is totally pack with unreserved person ( not able to reach toilet) .after completing half journey no one person asking them to why not go in unreserved coach or make silence to avoid disturbance of sleeping passenger
Kindly look into this & do the needful

Abhishek
xxxxxxxxx

Attari train running 14 hours

Attari train running 14 hours late without any reason. No winter season . No rainy season. Then also running too late. Passengers are not that much free to tolerate 14 hours extra in train. From attari to jabalpur it is taking 3 days time to reach.