Indian Railways Customer Care Numbers

Organization: 
Toll free Number(s): 
  • 1323 ( e-Catering)
  • 138 ( Grievance Number )
  • 1800 11 1139 (General Inquiry)
  • 1800 11 1322 (Railway Police )
  • 1800 11 1321 (Catering Complaint or Suggestion )
  • 155210 (Vigilance)
  • 182 (Helpline For Children and Women)
  • 1512 (State Zonal Wise Railway Police)
  • 1098( Lost/Missing Child Help)
All India Number(s): 
  • 139 (PNR/Cancellation/Fare Inquiry, Seat availability, Current train running position)
  • 011- 155210 (Vigilance Help Line No.)


139 Menu (When you call)

For PNR, Fare, Train Arrival/Departure/ Train Time Table
Accommodation Availablity, Train Name/Number

  • Dial 139

  • Initially when you call you will hear welcome message both in Hindi & English asking for language choice

  • Choose Language
    • Press 1 for Hindi
    • Press 2 for English
    • Press 3 for Punjabi

  • →After language selection you are presented with following options:
  • Select Option
    • Press * to call directly to customer care executive
    • Press 1 for PNR Status
    • Press 2 for Arrival, Departure, Cancellation ,Train Divertion status
    • Press 3 for Accomodation avability
    • Press 4 To Know About Fare Enquiry
    • Press 5 To book Ticket through UPI,Debit Card ,Credit Card or by Cash Card delivery by courier or in your email
    • Press 6 to cancel reserved ticket
    • Press 7 for Wake up call or initial alert
    • Press 8 for Wheel Chair Booking
    • Press 9 for ordering food menu

Send SMS to 139 (SMS Charge 3/SMS)

Enquiry SMS Format Send it to Example
For PNR Enquiry PNR <10-digit PNR number> 139 PNR 1234567890
For Train Arrival/
Departure Enquiry
AD <Train number> <Station STD code> 139 AD 12859 011 (STD Code of Delhi)
For Accommodation
availabililty
SEAT <Train number><Station from: STD code>
<Date of Journey ddmmyy><Station to: STD
code><Class e.g 1A ,2A ,SL or G><Quota>
139 SEAT 12561 020611 0542 0571 SL G
For Fare Enquiry FARE <Train number><Date of Journey ddmmyy> <Station form: STD code>
<Station to: STD code><Class><Quota>
139 FARE 12561 020611 0542 0571 SL G
For Train Time
Table:
Time <Train number> 139 TIME 14034
For Train Name/Number <Train Name> or <Train number> 139 TN Kalka Shatabdi or TN 14034

For Any Complaint or Suggestions

  • 1800-111-139
  • 1800-111-321 (Food Quality Complaint / Pessenger's Opinion Card)
  • 138 For Complaint/ Suggestions

Railway Police Helpline

  • Dial 1512 Police operated by State Government Police
  • Dial 1800-111-322 Police under control of central govt. (RPF)

Vigilance Toll Free Helpline

  • 155210

Security Helpline or Railway Police

  • If you feel unsafe in train you can call
  • 182 or Dial 1800-111-322

Online Complaint

Fare Enquiry

Train Enquiry

Complaint on Twitter

Complaint Through SMS

  • Send your any complaint to number
  • 9717630982

Other SMS Number having same facility for quick response

Enquiry SMS Format Send it to Example
For PNR Enquiry PNR <10-digit PNR number> 5676747 or 54959 PNR 1234567890
Checking for Trains
running between two
stations
TL < starting city > < ending city > 5676747 or 54959 TL Delhi Mumbai
Checking for Ticket Availablity TA <train number > <starting city> <ending city> <journey date > 5676747 or 54959 TA 2432 delhi mumbai 17Aug

Coach Mitra Service / डब्बे मैं सफाई आदि की सुविधा

SMS using below syntax to 138

For Coach Cleaning OB <Space> C<Space><PNR>
For Toilet Cleaning OB<Space>T<Space><PNR>
For Watering OB<Space>W<Space><PNR>
For Pantry Repair OB<Space>R<Space><PNR>
For Pest/Rodent OB<Space>P<Space><PNR>
For Linen/Bed Roll OB<Space>L<Space><PNR>
For Electrical Repair OB<Space>E<Space><PNR>

हिंदी मैं

कोच की सफाई के लिए OB <Space> C<Space><PNR>
शोचालय की सफाई के लिए OB<Space>T<Space><PNR>
पानी की उपलब्धता के लिए OB<Space>W<Space><PNR>
किसी छूती मरम्मत के लिए OB<Space>R<Space><PNR>
कीड़े/मकोड़े या चूहों के लिए OB<Space>P<Space><PNR>
बिस्तर एवं चादर आदि के लिए OB<Space>L<Space><PNR>
बिजली की मरम्मत के लिए OB<Space>E<Space><PNR>

Other Helpline

  • Click For check FNR Status . FNR (Frame Noise Reduction) is service used to eliminate fine noises from blu-ray discs

Comments

Unreserved passengers sitting in hwh mail in Sleeper class

In train no. 13006 on 16th Jan, unreserved passengers are sitting by force in Sleeper class bogy S10. I'm doubting the character of the passenger sitting near to me. Can someone please help to escort this person to other bogy please.

ticket booking

I have booked a ticket using credit card. However even after repeated attempts the OTP message did not come and transaction failed. Please look into it.

TIMING

I WANT TO KNOW CORRECT TODAYS DEPARTURE TIMING OF MATYSYGANDA FROM MANGALAORE CNTRL AND AT WHAT TIME IT REACHED TO KURLA

Non availability of Water nor cleaness

Train No. 18420. while traveling in this train there is no water no cleanness from the starting where train departure. its a very bad experience while journey.

Ticket not booked but fund has been deducted

Hi I just wanted to let you know we have a pathetic railway service, first of all your 139 number doesn't work. I booked ticket and money has been deducted but ticket is not in my inbox....why we are so behind in technology we have good experience people use them... But the central govt will not use them coz they have to pay high salary's to them. If they do so they cannot fill their own pocket that the reason we are far behind technology because of this netas we Indian are still under developed country...same on ourself....

Ticket

After chart prepared my pnr status is wl /102
Can i travel without any extra charge?

Activa scuti not receive

Hi,
This is very sad that I am complaining about our Indiana railway system for me.
I have book my Activa from Ranchi to secandarabad 26th Nov and yet not receive,
I have visited 3 time Secunderabad station and meet with Mr gladwen supervisor he try to find but he couldn't and he send to me Hyderabad railway station and told me try to find ur avtiva there because some time parcel download in Hyderabad also then I visited Hyderabad railway station there is also no proper response.
And Ranchi parcel officers said I have already uploaded on 26 Nov, then where is my Activa who will responsible for that.

Detail:
Recipt no 794014.
Train no 07007
R/SLRN:Sc
007040

Why am I not able to book train ticket

Dear Sir/Madam,

I have been try to book rail tickets but I have fail transaction at all occasions, I get charged through internet banking and then have cash register debited to my bank account after some days.

My help me resolve this issue I have some rail tickets to book urgently.

Regards

Charanjit

Lost luggage

Dear Sir,

I have lost luggage in train and called many times but mostly no one picks up and after some one picked up so far no satisfactory response. Following are details. Please help (Item is not expensive but very important).

Train Number - 12650
Start station - 11 Nov (NZM)
End station - 12 Nov (Yeshwantpur)

Coach - S1
Seat - 9
Luggage details - Green color striped Bag

Please call me or email me if found

Thanks in advance.

Cancel ticket refund my money

Please refund my money.... Aalrady ticket cancel utometic note conform my ticket,,

Not credit money account refund money

Cencenation ticket refund money not cirdit account ...pls

Ticket nhi milne pr

Sr mai ne abhi tatkal tickit nikala hai but ticket nhi nikla lekin paise kat gye ac . SE koi help kr skte ho to kro please

Train time

Train number 12537 Manduadin exp, schedule time of departure from MPF was 19.35, however the train was departure on 22.05 on 5th and 7th Sep, 2018, delayed by 2 hour 30 minute. Pls confirm 22.05 is schedule time for 9th Sep, 2018 also.

Payment refund

Meri train 14312 me Ahmadabad se Ajmer ki slipar book thi par train divert hone se train Ahmadabad nahi aayi or nahi ticket ke pese refund hue

Pet

Hi what is the procedure to carry a dog in Train in Indian railway. Please help in this.

tatkal dhokha

tatkal ticket book ke time ke phle hi waiting dikha ra tatkal ticket... bhot si trains ke liye
ye bhot galat h.. ye dhokha h customer ke sath

SMS received as train cancelled but PNR is still active

Yesterday I received SMS stating that "Train No. 12380 of 28/10/2018 has been cancelled due to unavoidable
circumstances"

However, my booking is not yet auto cancelled. The PNR status also doesn''t indicate cancelled status.

Could you pl. check and clarify for my further planning.

Regards,

Chinmay Rout

refund money

I m lakshmiaakula , from Andhra.
i booked 4 tickets from RJy to Chennai egmore sttion throug online mount hs been credited in IRTC but i havent received confirmtionof my tickets and confirmation detils,PNR number.
kindly assist me to get bck money in to my acount.

Parcel To Gyanpur road

DEAR SIR/MADAM,
PLS CONFIRM FOR MY PARCEL NEW DELHI TO GYANPUR ROAD
PLEASE REQUIRED DOCUMENTS SEND ME

Seat

General coach me travel kr raha hoon saalon baad log seat rok krso rahe hai yaha kai log khade hai aur ye so rahe hai iska koi solution bacche ladies bujurg khade hai aur ye students ke naam waleso rahe hai waah re india general mein bhi reservation ka aaanand. Waaa

Enquiry about train

sir,
Please tell me on 7th october varauna express(24227) train cancel or not??

Ticket booked Problame

mera ticket ranugunta sa howrah ka liya tha. Mera bank sa paysha katchuka hay
lakin mera ticket booked nahi huya

Booked ticket problem

Dear sir/Madam,
I have booked takal today from Thanjavur
To Chennai Egmore. But PNR number and booked history not received please do needfully
Regards
Selvakumar

Ticket booked Problame

HAMANE PHONE PE SE IRCTC SE PEMENT KIYA RUPAYE KAT GAYE TICKET BOOK NAHI HUA

Here in uttarakhand sampark

Here in uttarakhand sampark kranti TT has given a seat to a passenger in d4 compartmenet before the authenticated passenger came hence there became an unhealthy situation both passengers are fighting for their seats..... This is because of the TT 's improper duty.... All Co passenger were affected by this incident

Pet related enquiry

Dear sir/mam,

I have booked a 3 tier AC ticket in Howrah Pune Duranto ( Train no 12222). I want to travel with my pet (Small Rabbit). What is the procedure for this. Please help.

No ticket checking

General ticket passenger are travelling in sleeper class my coach is D1 in BACKSALASAR SUP FAST (22421). I can't seat properly bcs they have put drum in front of me also too much crowd here

No ticket checking

General ticket passenger are travelling in sleeper class my coach is S7 in doon express from dehradoon to howrah train no is 13010 kindly insure that why there is no ticket checking

Train cancelled but no money refund why

Train cancelled but no refund why

Money not refound

Plz check my ticket and refund my money

Tickets cancelled but no refund

Last 1week back ticket transaction failed amount not refund

Train cancelled but no money refund

I am booking three ticket was on September 26 but two ticket was cancelled on September 28 ticket cancel message and three or four working days ticket cancellation refund money 140rs will returned.But ticket cancelled date up to today 4 days complete but no money refunded why?

I have booked a parcel want

I have booked a parcel want to know what is meant by PC not paid, ( I have already paid the amount) ...is there a number for parcel service in New delhi ? regards
debashish

Complain for water

Sir date 1/08/2018 train no. 14511(nouchandi exp) ke s1 & s2 coach main paani bhare hi Allahabad se rawana kar diya gaya...bahut prob ho rahi hai sir jaldi se paani ki samasya ko door kiya jaye

Commission

Dear sri

Me bhatinda se firozpur cantt aaya mere paas pesenger ka tikat tha jaldi me mene exp pakad li tti ne 2000 manga hamne kaha ki chalan kar do jo bhi hoga ham denge usne kaha thi he usne chalan ki rashid nhi di 2000rupe le liye

Name roshan

Ticket booking ke vishay me.

Sir,
Maine aap ke update huye irctc ki website se online ticket book kiya jisme hmari process Puri hone ke bad hmare account se paise ka bhuktan bhi ho jata hai aor payment pending show karta hai aor masg time se ni a pta hai jiske karn hme jankari ni ho pati hai sath hi update Hui website se reservation Karne pr agar seat book ni hoti hai to paise account se cut jata hai phir uske liye 10din ka intzar Karna pdta hai .to manyvar aap se nivedan hai ki is gambheer samsya ka dhyan de taki ek samany parivar ko dikkt ka samna na Karna pde .Hal hi me hmare account me se 3000 rupay ka bhuktan ho gya tha punh is prkar ki ghatna hmare sath Hui hai to aap se nivedan hai ki aap hme uchit sujhav hmare mail PR bhejhe aor is samsya ka nidan ati sheeghra KR hame soochit kare.

Train late arrival

Sir on date 8/6/2018 the passenger from vskp to Kurda too much late this is your employs irresponsibility tell me your answer

Dear Sir im traveling to

Dear Sir im traveling to nizambad to huzursaheb NANDED train rech to maltekdi station but there stop the train 35min please check the problem sir all passengers suffering.. maltekdi to NANDED station only 5min but y the train stopped 35to40min

Refund

my pnr no6712427153 is cancled 18 may but till now i haven't receve my refund pl help me

Shipra express experience.

Hi all,
I unfortunately happen to travel to kolkata with my fiancee on today's date and this experience has been so awakening that I am compelled to write this mail:
1) TTs are never available n very illmannered.
2) people generally travelling in this are regular commuters to west bengal thus the newbies get paranoid watching them.
3) The dirtiest train I havr ever travelled in my entire life.
4) The train doesnot have any schedule and I believe runs as per the driver's whims & fancies; the delay and adhoc stoppage at almost in the middle of no where in the middle of the night shows that.
5) basic hygine is not maintained - is it for the fact that it has more of SL passengers and not premium?
6) number of hawkers selling eatables and others are unjustifiedly priced.

I am cordially and humbly requesting to the authority, if there is anyone at all who is reading this, plz do somthing or else you /or your family member could be encountering this somethime.

Regards,
V Sarkar

No checking of tickets

General passengers are boarding in sleeper class. Train no. 19031.delhi to haridwar.

No checking of tickets by railway staff

Tickets are not checked stricktly by tt. General passengers are boarding in sleeper class. Not good. It is happening in train no. 19031 from delhi to haridwar.
Make it sure that only desrving passengers should board in sleeper class.

TT aacha nhi h

Sir mera tatkal tikit h aur tikit ka photo mere pass h aur tti bol rha h mujhe 1400 rupi do

IRTC Very Worthless service

Dear sir,
my self amit i want let you know my family is in train number 12331 was traveling and ticket is not confirm His ticket was in the waiting list
but when TT came and saw the ticket, he said that the person who has your waiting list has become canceled and you have to pay 2200 Rs, but my father said that my waiting list is not canceled but TT did not agree to hear anything and that money was being sought. then my father gave money
Sir, i just to tell you that your service is very worthless, and you are the folk people who reruit that i have to work.
please improve your service and i do not want that which happened to my father with someone else.
I hope you will reply me and you will action on that TT.

thank you
Amit

urgent

abhi next time PNR no. dekh li jiyega aur help liine no. pe call karke uski complain krna

complain for calling inquiry

dear sir
today i called in (one three nine) for inquire. the service women, who picked call ,she don'nt hear my problem and cut the call in just seven to eight sec.
plz improve services on indian railway...

Dirty CC in train

Train no 12465, I tried calling all helpline nos but it is no response. The train is so dirty with empty bottles, food etc on seats. PLA help.

Travalling on howra 18048

Travalling on howra 18048 hear in my reserved set are sitting to many passinger they are not given a place to me and in this train where is t.t

Charging for waiting rooms

Dear Sir,

I am currently at the waiting room at guwahati railway station waiting for my train and as my train is delayed i needed to take the waiting room. The attendant is asking for Rs.20 as admission fees and when enquired he showed me the chart for toilet charges. He is not even checking tickets of passengers and allowing people into waiting rooms if they are paying him. If sevices are based on payment then please remove the labels outside waiting rooms separately for different classes of passengers. This is just a pure misuse of public property. It is because of these small and trivial unattended issues that we have mafia running all these government services.

Is dog Kennel available in Karmabhoomi Exp.

Sir, i am doing job in Paramilitary... and my transfer along with dog so i want to travel in (22512- Karmbhoomi Exp.)
please tell me in that train Dog kennel available or not.... ?

Know about some law's of MSD coaching in gujarat express.

Sir i have travelling with my family for ahmedabad to valsad. I seated in general coach. When i was reached at kosamba junction some people come at the coach and abusing to each one person and saying him for get up from his seat becauae its a MSD coach. I dont know was it okay or not.
I just want to know that he was wright or wrong. And can he do it with any one because he has a monthly pass. Please give me a reply its wright or wrong?

Train between station

Sir i want to know there is any train from delhi to gajsinghpur.

Amount debited but ticket not booked

booked ticket in irctc e-ticketing on 30/04/18 amount debited but ticket not prepared. I already complained but not response. I am not got my

Regarding Change my coatch

Sir
is it possible that my coatch no. s11 but my mother & father is senior citizen there coatch no. S1
All tickets are confirm. i want their or my & my wife any one coatch has been change with confirmed seat.

No checking passenger trains

Wrost travel in india
Particlarly in AP

NO SEAT AVAILABILITY NO PASSENGER SAFETY
wrost wrost total system failure

No develop no develop total money minded

Too oo oo oo oo oo bad

Cancel Ticket amount not refunded yet

Ticket cancel on 12/02/2018, still I didn’t receive balance amount

Correction of My Date of Birth

Dear Sir,

I have an account in IRCTC.
Please find a solution how to correct Date of birth in my profile.

Thank you,
M.Rama Mohana Rao

BOOKING TICKET

SIR I REQUESTED TO PLEASE, TELL ME WHEN IS THE STARTED THE TICKET BOOKING TRAIN NO 01087

My chat not prepared

1.5 months previews i m train ticket booking... Till not prepared my tiCket...My ticket waitinglist this time is 22 AC 3 Tair.. But now just 10 waitinglist.. Tomorrow morning my train.. Sir please confrom my tucket. Please.. Going time very issu. So.

Lower Berth in 2A Duronta Express dt 03-10-17 PNR2815012824

I booked railway ticket on 17/07/2017 for journey to sealdah from NewDelhi by AC 2 Tire of Duronto Express,date of Journey is 03/10/2017.
The status of the ticket was RAC/2, RAC/3 and RAC/4 .I came to know from web site that all the said tickets are confirmed but the the berth no is not scheduled .
My earnest request to you to provide atleast 2 Lower berth since we are very old and have problem in knees

Extra on ticket

I done reservation for train no 82654 on 10/9/2017 suvidha express from ajmer to gulbarga in sleeper class and paid Rs 1560 per head total Rs 12480 for 8 members and I have not got any special facility in train, then why they charged me to much cost for sleeperclass. No free food, no free tea, no free water even no free tissue paper, and I'm asked catering person that I have paid to much amount is there any free food and he reply me before 2 year ago this facility is there but last 2 years no facility is providing but ticket rate is same taking. I think there is no charge more thank Rs 650 for sleeper class for 1500 kms in India, I think there is some think special in suvidha express which I have not recognised. If anybody now's please inform me

Lost my medical reports

Hi,
I have travelled in navajeevan express from Chennai to Vijayawada on 19th sept, 2014. But I have forgot my medical reports during journey.

My details:
Name : Venkateswarlu Gollapalli
Train number : 12656
Navajeevan Express
Compartment : B5
Berth: 14
Contact : 8122248059, 8122545532, 9394085674

I need to take surgery based on those reports, if u get those please call me to the above number.

Thanks in advance,
venkateswarlu

Seating Preference while booking thru IRCTC

I had faced the WORST experience by booking tickets thru IRCTC. I opted for a lower berth for an aged person who has undergone Brain and Leg Surgery.
but finally I got Upper berth.

I Suggest IRCTC, should validated the person's age or physical condition and shouldallot/provide tickets while booking tickets.

Reservation states failed

Hello sir,
I was booking ticket for DELHI to HALDWANI on 07/09/2014.But Reservation states failed. But amount dedected by my account. Account no. 30547788755 state bank of india Transaction id-100000076039204, 100000075845936. Waiting for your reply.
Thanks

I WAS NOT GET REFUND MONEY

Sir,

My pnr number is 4364903563 . I was cancelled my ticket on 06-08-2014 when i had waiting list at 185. i didn't get refund till now and i have
found in my irctc account that money has been refunded. request you to provide a solution.

loss of ipad

dear Sir

I lost my apple ipad in Tamilnadu Express which reached NDLS on 31st August 2014. Any chance of getting back the same. I live in Chennai and was on a visit to Delhi.

Pl let me know

E H Ramanarayanan
09444307732

Lost mobile phone - Hussain Sagar Express - 19 Mar 2014

Dear All,
Kindly note, we have lost our mobile phone in the train (Hussain Sagar Express - 12701 - Mumbai CST to HYB). Our seat no. are S9/012.

Please let us know if this can be found and retrieved from the train.

Is there a way we can lodge a formal complaint?

Thanks,

Karthik

update email id of my irctc account

DEAR, SIR
I HAVE LOST MY PREVIUOS EMAIL ID OF MY IRCTC ACCOUNT
NOW I HAVE A NEW EMAIL ID CAN UPDATE IN MY ACCOUNT
IF YES HOW CHOULD IT POSSIBBLE?

Passport lost in Kochuvel- Krishnarajapuram train of 19/07/13

From:
Name: P.A. Paul (Puthenveedu Abraham Paul), Prasanth house, 69, kakanadu Lane, Pattom P.O. Thiruvananthapuram Kerala -695004

I lost my passport (No. F5069735) in Two tier AC Coach no 4AC Seat no. 40 of Kochuveli - Bangalore train of 19/07/2013.
I boarded train from at Kochuveli on 19/07/13 and disembarked at Krishnarajapuram Rly station. on 20th Morning.

Please let me how I can contact concerned Lost and found office.

P. P. Paul
Email: papaul [at] hotmail [dot] com papaul1438 [at] gmail [dot] com Mobile Phone; 9446322644
Bangalore Dated 5 Aug 2013

WANT TRAIN FARE AND TIMING

Dear sir,
i want timing of train from chennai MAA CENTRAL to vijayawadaBZA as on 09.08.2013 and return train in vijayawada BZA TO MAA CENTRAL AS ON 10.08.2013.PLS HELP ME WITH FARE FOR ONE ADULT .PLS HELP AS SOON AS POSIBLE

Burgalary in Rajdhani AC 2 tier

AC compartments are not at all safe for traveling. Many case of theft of personal valuables have been brought into the notice of the railway police but it seems everything is in vain. People do take care of their belongings but what can be done if some inhuman and unethical activities are performed, as in most of these thefts passengers have complained of some sleep inducing sprays in the berths after dinner which made them unconscious and they wake up to only find their assets gone. This is constantly happening and since the people are traveling they are not able to take up solid steps in the form of FIR etc also the police is more keen in solving out the issue on the place and station of the incident rather than the theft. Already the human faith on each other and trust do not exist anymore and with such activities increasing it is getting more difficult to travel by trains. What if the spray contains poisonous chemical which might get some one seriously ill or even result in death. Will the Indian railways take the responsibility? If the passenger losses his/her ticket and all money then will the railways arrange the needful? We common people forced to obey all the rules and regulations once said is finally done. Then who would take the responsibility of us and what do we gain even after paying so much for tickets to travel in AC 2/1 tier or others. I think the railway ministry should stop all the comfort compartments and make all trains the same open access to all, at least we wont risk our lives to harmful deadly sprays and would also awakened up to take care of our belongings. And I request my fellow countrymen not to carry excess cash, jewellery, valuables, electronics or any private cards etc which are important while traveling by INDIAN RAILWAYS and do not trust their hospitality if possible take your own food also and avoid eating even if you have paid for it.

P.S. This is an awareness article send more cases to spread the information as much as you can !!!!!

sagession

sir my pnr no.is2147007816.dt-11/7/13,so,isme 3 passenger me se ek jurney karega too kiya 2 passenger ka same trin me upgrade kar sakte hain.ticket warrent ke sath hain

TDR Return

Hello

I booked tatkal ticket from bangalore to delhi but ticket was not confirmed so as per suggestion i filed TDR for return of money but after 42 days i didn't get any confirmation.In TDR Receipt one number is provided but even though this number is not working.Please provide any contact number so that atleast i am able to communicate with TDR department and know the current status.

Thanks

Regarding parcel of my home things missing after billing goods

Hell Sir,

I paid bill for my goods and asked to deliver from wcich i was travelling to that train dat goods parcel man name of prasad said he will be sending to the same train but he dint not transfer morning after reaching belgaum got to know that he did not transfer i paid extra money also fro to transfer in to train Reciept no i have please help me as soon as possible

Thanks
Amit M

Amount Not Refunded

We have booked train ticket thru IRCTC from Malur to Sainagar Shirdi, but train has been diverted thru some other station and not reaching Malur due to Train accident near Arrakonam.

Malur to Sainagar shirdi travel PNR number: 4250716960

The above ticket has booked from my friend ID, and he filed TDR separately for that. In this above PNR ticket only we are planned for travelling.

Return ticket is booked from Sainagar shirdi to Krishnarajpuram thru my ID and PNR number for this is 8562911447.

I have filed TDR on 12/04/2013 for my PNR Number: 8562911447, but still not we have not received refunded amount.

Can we please know when will we receive the amount, why it is taking more time to refund?

Regards,
Suresh

Lost Children play Scooter

Hi,
We lost the Children Play Scooter(3wheels).
this property was lost in Hyderabad to Mumbai Express on 16th Jun, 13.

Our seat number is A1/0035/Side Lower.
It is under the seat(A1/0035/Side).

Savitha kumari,
09890100636

Refund

Hi sir,
I booked tatkal ticket as on 07-06-13. while booking ticket after payment detail there was error on site and we kickoff from site. My money from bank debited , whereas ticket is not booked, As per IRTC login the transaction appeared in Fail Transaction list and status saying "No payment received from bank" whereas as already mentioned that bank debited my account with booked amount. Please reply as soon as possible.Train No. & Name: 12003/LKO SWRAN SHTBD

AMOUNT DEBIT-S.No. Description Amount (In rupees) Amount (In words)
1 Ticket Fare ** Rs. 2900.0
Rupees Two Thousand Nine Hundred and Zero Zero
Paisa Only
2
IRCTC Service Charges#
(Incl. of Service Tax)
Rs. 22.47 Rupees Twenty Two and Four Seven Paisa Only
3 Total Rs. 2922.47

AC NO.A/C838/SB/01/006765 DATED---07/06/2013 TIME15:28

PLEASE DO THE NEEDFUL HELP TO RETURN AMOUNT.
Thanks
Regards
Anil

Regards,
ANIL KUMAR

ticket

283-8712591 my pnr no pls conform sir ji mara 1 ticket conform hi aur 2 wl hi kya ek pnr pe mara ticket conform haga ager nahi tho aapse nivedan hi ki mara ticket conform ker dijiye shamim

new time table

sir,
what is the new time table of betwa exp(18204)which will be change from 01/07/2013

I lost my money while

I lost my money while transaction porcess on booking ticket below PNR details pasted so need your help to get back my money and please do the needful,

Transaction ID Pay Status Reservation Status Total Amount Bank
1 0698763394 Settlement Requested Not Booked Rs 136 ICICIBANK
2 0698762753 Settlement Requested Not Booked Rs 136 ICICIBANK
3 0698613579 Settlement Requested Not Booked Rs 136 ICICI Debit
4 0698593710 Settlement Requested Not Booked Rs 136 ICICI Debit

Please help to get back my money.................

Regards,
BASAVARAJ.S
9900862571

not refund my money

DEAR SIR/MADAM I was booking train ticket in online from patna to anand vihar trm(anvt)by train number 12487 on 09/05/2013. The journeydate was 16/05/2013 .My pnr number was 6219731982.the train was late more than three hours,thats why i didn't go .I cancelled the ticket and filed tdr.I filed the tdr on 16/05/2013. But yet i could not get my money refund till now on 04/06/2013.I REQUEST YOU TO REFUND MY AMOUNT.I hope you return my amount and also inform me through my email id - deepakjaiswal03 [at] gmail [dot] com

pet

I want to carry my pet from New Delhi to Chennai .....what is the procedure???? can someone pls help mee.....!!

regarding booking of luggage

i have to book my computer in sanghamitra express on 28th may.
pls explain how to do it???

Unable to Contact Daughter

My daughter is travelling by DOON Express 13010,, B1 Seat No 38, which left Deharadun on 13.05.2013. Her mobile is switched and hence I am not able to contact her. Could you help me in contacting her. My Mobile No is 09163338591. Help required urgently.
Regards
Edwin Phillips

Money debited from account - ticket not booked

Hi sir,
I booked tatkal ticket as on 11-05-13. while booking ticket after payment detail there was error on site and we kickoff from site. My money from bank debited , whereas ticket is not booked, As per IRTC login the transaction appeared in Fail Transaction list and status saying "No payment received from bank" whereas as already mentioned that bank debited my account with booked amount. Please reply as soon as possible.

Regards,

Vinay Madhav.

Phone : 28264748/ 8291611445.

Sir,I have contact to

Sir,I have contact to customer care of indian railway at this no 1800-111-321 for asking catering facilities.
They are talking in bad manner and disconnecting the call . Please kindly tell them to talk in good manner.

Lost of Goods

Dear Sir,

My Father Jagdish R Shah forgot his specs in the Durento Train (Ahmedabad to Mumbai Central) on 27th April Morning.
We entire family were travelling in B3 Coach and we were seated between 41-46 seats.
He was on the middle berth.
Kindly check and let me know on the mail if any specs were found.

Thanks.

Problem in booking Tatkal Ticket

Sir,
I am unable to book tatkal ticket on time, as Railway Clerk on booking window did not take Reservation form from us but take multiple Reservation forms from agents from backside of her cabin. Where should i complain against her. Please help me.

Sumit Kumar
Agra

to get lost window ticket back for LTA incashment

Dear Sir,
I have lost my railway ticket during journey and now I have to submit the same in our Account section for LTA encashment. Is it possible to get the duplicate ticket after journey.

Regarding booking of material

Dear Sir,

Can I book 50 kgs material in 15013 - Ranikhet Express - Jodhpur, Bhagat Ki Kothi - Rajasthan, to Kathgodam-Uttranchal.

Pls. revert ASAP.

Waiting for your reply.

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