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E-Catering Customer Care No. 1323
Updated on Tuesday, 8 April 2025 - 4:33pm
Email
Toll free Number(s):
- 139 (Railway Enquiry / For All Public Grievances)
- 138 (Customer helpline number )
- 182 (For All Security Related Issues)
- 1512 (All India Railway Helpline Number, All states - 24X7)
- 1098 ( Lost/Missing Child Help)
- 1323 ( E-Catering/Book Meal)
- 155210 (Anti Corruption Vigilance helpline)
- 1800 11 132 (Another No. For Security Helpline)
- 1800 111 139 (For Suggestions/Grievances Related Services)
- 1800 111 321 (Another No. For Suggestions/Grievances)
All India Number(s):
- 97176 30982 (Feedback and Suggestions through SMS)
- ecatering [dot] customercare [at] irctc [dot] com (For General Query)
Customer Support
- You can order food online through WhatsApp at 8750001323
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Important Links
Refund/Cancellation And Complaint
- For any query related to return, cancellation or any complaint, you can contact at 8750001323 or mail at ecatering [dot] customercare [at] irctc [dot] com .
- For cancellation, you can make a cancellation within 5mins from the booking time.
- Refund for online cancellation, you have to make a claim of refund, and refund will be initiated within 72 hours.
- For more information, please read .
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