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IRCTC E-Catering Customer Care No. 1323
Updated on Monday, 2 November 2026 - 4:24pm
Email
Company Name:
Ministry of Railways Toll free Number(s):
- 139 (Railway Enquiry /Public Grievances)
- 138 (Customer Helpline Number)
- 182 (For Any Security Related Assistance)
- 1512 (All India Railway Helpline Number, All states - 24X7)
Website:
Official Website
Website:
For Reservation Enquiry
Website:
For lodging complaint (RailMadad) Android App:
iOS App:
- ecatering [dot] customercare [at] irctc [dot] com (For General Query)
Customer Support
- You can order food online through WhatsApp at 8750001323
Important Links
Cancellation/Refund And Complaint
- For any query/complaint, you can contact to the customer support team .
- You can cancel your order within 5 mins from the booking time.
- Refund will be initiated within 72 hours from date of cancellation.
- For more information, please read .
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