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Branch Timing: 9:30am-6pm (Same For All)
| Sr.No | Service | Contact No. | |
|---|---|---|---|
| 1 | Small Business Loan | Customer Support No.: 080-68082788 (Mon-Fri, 10am-6pm) Sales Support No.: 080-68436965 |
sblcustomersupport [at] muthootgroup [dot] com |
| 2 | Personal Loan | Customer Support No.: 18002039039 (Mon-Fri, 10am-6pm) Sales Support No.: 8767017711 (Missed Call) |
plcustomersupport [at] muthootgroup [dot] com |
| 3 | Insurance | Customer Support No.: 8590223204 | mib [at] muthootlife [dot] com |
| 4 | SME Loan | Customer Support No.: 0484-6690576 Customer Grievance cell No: 0484-6690576 (Mon-Fri, 10am-6pm) |
businessloans [at] muthootgroup [dot] com |
| 5 | Corporate Business Loan | Customer Support No.: 080-68436919 (Mon-Fri, 10am-6pm) | plcustomersupport [at] muthootgroup [dot] com |
| 6 | Vehicle Loan | Toll Free No.: 7382133076 | mcare [at] muthootmoney [dot] in |
| 7 | Mutual Funds | North, East & West India Toll-Free No.: 18003131212 South India Call Centre No.: 9946901212 |
mails [at] muthootgroup [dot] com |
| 8 | Money Transfer | North, East & West India Toll-Free No.: 18003131212 South India Call Centre No.: 9946901212 Money Hub-Mayur Vihar Phase 1: 011-40532632, 011-40523815 (Mon-Sat, 11am-8pm) |
mtsupport [at] muthootgroup [dot] com |
| 9 | PAN Card | North, East & West India Toll-Free No.: 18003131212 South India Call Centre No.: 9946901212 |
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| 10 | Cashless | 8095255577 | - |
| 11 | Milligram Reward | Customer Support No.: 9946901212 (Mon-Fri, 10am-6pm) | mails [at] muthootgroup [dot] com |
| Sr. No. | Region | Designation | Contact No. | Address |
|---|---|---|---|---|
| 1 | North | Asst. General Manager, Customer Grievance Redressal Cell | 011-46697754 | GM's Office Muthoot Group, Muthoot Towers Alaknanda, Delhi -110019 |
| 2 | South | General Manager, Customer Grievance Redressal Cell | 0484-4804074, 0484-4804075 | GM's OfficeMuthoot Finance Ltd, Head Office, Palarivattom, Kochi -682028, Kerala. |
| Sr.No | Office | Contact | Address |
|---|---|---|---|
| 1 | Registered Office(South) | 0484-2396478 , 0484-2394712 | Muthoot Chambers, Opp Saritha Theatre Complex, Banerji Road, Kochi 682 018 |
| 2 | Head office(South) | 0484-2396478 , 0484-2394712 Fax: 0468-2213417 |
Muthoot Chambers, Opp. Sarita Theater Complex Banerji Road Kochi - 682018 |
| 3 | Corporate Office (North) | 011-46697777 | The Muthoot Group, Muthoot Towers -Alaknanda New Delhi - 110019 |
Contact No.: +94 11 5 899 300
Email: info [at] asiaassetfinance [dot] lk
Address: Asia Asset Finance PLC No.76/1, Dharampal Mawatha, Colombo 03, Sri Lanka
Fax No.:
+94 11 2 57 74 77
Comments
Urgent: Noise Pollution Issues Due to Security Alarm at Ranjit A
Dear Sir/Madam,
I hope this message finds you well. I am writing to you in my capacity as a local resident of the Ranjit Avenue neighborhood in Amritsar, and also as a representative of the community that includes numerous educational institutions.
We have a growing concern regarding the recurrent triggering of the security alarm system at your Muthoot Finance branch located in our vicinity. The said issue has been causing significant noise pollution and is proving to be a major source of distraction and inconvenience for the students studying in the institutions nearby and in the premises above your branch.
It is no secret that the success of Muthoot Finance has been founded upon the trust and respect it has earned within the communities it serves. Hence, it is disheartening to witness such negligent behavior from the branch under your esteemed organization, which is potentially tarnishing the image you have so diligently built.
The problem, we have noticed, occurs intermittently and at irregular intervals. It appears to be a malfunction, rather than a response to legitimate security threats. Despite our attempts to communicate this issue to the branch manager, there has unfortunately been no noticeable improvement or change in the situation.
We understand that the security of your premises and assets is of utmost importance. However, we urge you to look into this matter and to rectify this problem in a timely manner. We believe that there are surely alternative security measures that are less disruptive or improvements that can be made to the current system to prevent these false alarms.
Moreover, as a part of our neighborhood, we would appreciate it if you could ensure that your branch personnel are trained to promptly address any grievances raised by the local community in the future. This would, indeed, enhance the relationship between Muthoot Finance and the local populace, fostering an environment of mutual respect and cooperation.
We look forward to your prompt attention to this matter and would greatly appreciate a swift resolution that ensures the peace and quiet of our local community, and the optimal studying conditions for our students, are upheld.
Thank you for your understanding and cooperation.
Regarding renewal of my gold loan
Sir,
I am having gold loan in your company
Can I get three months time more ,
After payment my interest amt around 50% of the total interest left
For instance -interest amt 100000
Paying 50000
Balance 50000 repay in three months
Waiting for your reply
Harrasment n insulted to release my ornaments
I am I priority customer of Muthoot finance. I went to release my ornaments and took my younger sister with me. As she was with me, the branch manager insulted her in branch and also when she came out of branch, he insulted her in public place. And the manager also took her pictures on phone. Shameful activity my Muthoot Finance. Don't ever go to this place or else one will have to loose self respect
Clarification on interest.
This is reference to the above subject I had been to the branch in kundalahalli on ITPL road Bangalore to get a clarification on my interest amount but the service is very very poor. I was not explained in a proper way it was a very rude behaviour. Please take it forward & ask the executives to behave n respond well to customers.
For intrest
Sir in this lock down.mrere pass koi work nahi tha..kya mera intrest maaf ho saktan hai.
Gond interest issue .
Actually my interest amount 1100/- but collect amount 1483/-. Due to I pay after 6 days. North chennai Corona problem please refund extra amount.
Fine against interest during national locked down
Team,
Till march my all payment is done..
In April during lock down we are unable to pay interest... And from your side Rs 511 charged for one month ...
My gold loan number is 1272-MOL-1348
Also i am trying your contact but your all number are failed to receive the call
In that case how can we pay the installment...
Please reduce my interest and allow me to pay regular interest rate.. For april month..
There is no one single option to contact any muthoot team
Amount deducted from my account
I have paid my gold interest through phone pe application..Amount deducted from my account but not showing credited in my muthoot account. I tried to contact to every possible numbers and websites.nobody is responding to my query.. before all this I request for emi moratorium ..Nobody responded.. this is the worst banking experience I have seen in my life.. shameful
Personal loan
Personal loan apply muthoot finance
Commercial vehical
Muzhe 4velar commercial vehical leni hai fainance karke
No proper response for customers
I keep my jewellery for money in muthoot finance guduvanchery branch today I went to repay the amount and get the jewelry but I waiting for more than 1hour but till now no response from the staff
It's very worst finance I seened
Ashame of you