Muthoot Finance Customer Care No. 1800 313 1212

Organization: 
Toll free Number(s): 
  • 1800 313 1212 (Customer Support For North, East, West India, Mon-Sat, 9:30am-6pm)
  • 1800 202 1212 (Customer Support For South India, Mon-Sat, 9:30am-6pm)
All India Number(s): 
  • 99469 01212 (Alternate Customer Support South India, Mon-Sat, 9:30am-6pm)
  • 75580 77666 (For WhatsApp Support)
IVRS Menu: 1800 313 1212
IVRS Menu: 1800 202 1212
IVRS Menu: 99469 01212

Select your preferred language

  • Press 1: For availing gold loan at your nearest Muthoot finance branch
  • Press 2: For availing gold loan at home service

Select your preferred language

  • Press 1: If you are an existing customer
  • Press 2: If you are a new customer
    • Press 1: For availing gold loan at your nearest Muthoot finance branch
    • Press 2: For availing gold loan at home service

Select your preferred language

  • Press 1: For new loan
  • Press 2: If you are an existing customer
  • Press 3: For NCB
  • Press 4: For other financial products

Email

  • mails [at] muthootgroup [dot] com (For General Query)

Important Links

Important Contact Details

Branch Timing: 9:30am-6pm (Same For All)

Sr.No Service Contact No. Email
1 Small Business Loan Customer Support No.: 080-68082788 (Mon-Fri, 10am-6pm)
Sales Support No.: 080-68436965
sblcustomersupport [at] muthootgroup [dot] com
2 Personal Loan Customer Support No.: 18002039039 (Mon-Fri, 10am-6pm)
Sales Support No.: 8767017711 (Missed Call)
plcustomersupport [at] muthootgroup [dot] com
3 Insurance Customer Support No.: 8590223204 mib [at] muthootlife [dot] com
4 SME Loan Customer Support No.: 0484-6690576
Customer Grievance cell No: 0484-6690576 (Mon-Fri, 10am-6pm)
businessloans [at] muthootgroup [dot] com
5 Corporate Business Loan Customer Support No.: 080-68436919 (Mon-Fri, 10am-6pm) plcustomersupport [at] muthootgroup [dot] com
6 Vehicle Loan Toll Free No.: 7382133076 mcare [at] muthootmoney [dot] in
7 Mutual Funds North, East & West India Toll-Free No.: 18003131212
South India Call Centre No.: 9946901212
mails [at] muthootgroup [dot] com
8 Money Transfer North, East & West India Toll-Free No.: 18003131212
South India Call Centre No.: 9946901212
Money Hub-Mayur Vihar Phase 1: 011-40532632, 011-40523815 (Mon-Sat, 11am-8pm)
mtsupport [at] muthootgroup [dot] com
9 PAN Card North, East & West India Toll-Free No.: 18003131212
South India Call Centre No.: 9946901212
-
10 Cashless 8095255577 -
11 Milligram Reward Customer Support No.: 9946901212 (Mon-Fri, 10am-6pm) mails [at] muthootgroup [dot] com

For Complaint

Level 1:

  • For any query/complaint you can contact to the customer support or you can also visit to your nearest branch location .
  • You can also fill this Complaint Form .

Level 2:

  • If your query is still not resolved, then you can contact at the details given below:
    Sr. No. Region Designation Contact No. Address
    1 North Asst. General Manager, Customer Grievance Redressal Cell 011-46697754 GM's Office Muthoot Group, Muthoot Towers Alaknanda, Delhi -110019
    2 South General Manager, Customer Grievance Redressal Cell 0484-4804074, 0484-4804075 GM's OfficeMuthoot Finance Ltd, Head Office, Palarivattom, Kochi -682028, Kerala.
  • If your query is still not resolved then you can lodge your complaint online Non-Banking Financial Company (NBFC) Ombudsman or Complaint Management System (CMS) Portal .

India Offices Address

Sr.No Office Contact Address
1 Registered Office(South) 0484-2396478 , 0484-2394712 Muthoot Chambers, Opp Saritha Theatre Complex, Banerji Road, Kochi 682 018
2 Head office(South) 0484-2396478 , 0484-2394712
Fax: 0468-2213417
Muthoot Chambers, Opp. Sarita Theater Complex Banerji Road Kochi - 682018
3 Corporate Office (North) 011-46697777 The Muthoot Group, Muthoot Towers -Alaknanda New Delhi - 110019

Global Office Address

Contact No.: +94 11 5 899 300
Email: info [at] asiaassetfinance [dot] lk
Address: Asia Asset Finance PLC No.76/1, Dharampal Mawatha, Colombo 03, Sri Lanka
Fax No.: +94 11 2 57 74 77

Social Sites

Comments

Urgent: Noise Pollution Issues Due to Security Alarm at Ranjit A

Dear Sir/Madam,

I hope this message finds you well. I am writing to you in my capacity as a local resident of the Ranjit Avenue neighborhood in Amritsar, and also as a representative of the community that includes numerous educational institutions.

We have a growing concern regarding the recurrent triggering of the security alarm system at your Muthoot Finance branch located in our vicinity. The said issue has been causing significant noise pollution and is proving to be a major source of distraction and inconvenience for the students studying in the institutions nearby and in the premises above your branch.

It is no secret that the success of Muthoot Finance has been founded upon the trust and respect it has earned within the communities it serves. Hence, it is disheartening to witness such negligent behavior from the branch under your esteemed organization, which is potentially tarnishing the image you have so diligently built.

The problem, we have noticed, occurs intermittently and at irregular intervals. It appears to be a malfunction, rather than a response to legitimate security threats. Despite our attempts to communicate this issue to the branch manager, there has unfortunately been no noticeable improvement or change in the situation.

We understand that the security of your premises and assets is of utmost importance. However, we urge you to look into this matter and to rectify this problem in a timely manner. We believe that there are surely alternative security measures that are less disruptive or improvements that can be made to the current system to prevent these false alarms.

Moreover, as a part of our neighborhood, we would appreciate it if you could ensure that your branch personnel are trained to promptly address any grievances raised by the local community in the future. This would, indeed, enhance the relationship between Muthoot Finance and the local populace, fostering an environment of mutual respect and cooperation.

We look forward to your prompt attention to this matter and would greatly appreciate a swift resolution that ensures the peace and quiet of our local community, and the optimal studying conditions for our students, are upheld.

Thank you for your understanding and cooperation.

Regarding renewal of my gold loan

Sir,
I am having gold loan in your company
Can I get three months time more ,
After payment my interest amt around 50% of the total interest left

For instance -interest amt 100000
Paying 50000
Balance 50000 repay in three months

Waiting for your reply

Harrasment n insulted to release my ornaments

I am I priority customer of Muthoot finance. I went to release my ornaments and took my younger sister with me. As she was with me, the branch manager insulted her in branch and also when she came out of branch, he insulted her in public place. And the manager also took her pictures on phone. Shameful activity my Muthoot Finance. Don't ever go to this place or else one will have to loose self respect

Clarification on interest.

This is reference to the above subject I had been to the branch in kundalahalli on ITPL road Bangalore to get a clarification on my interest amount but the service is very very poor. I was not explained in a proper way it was a very rude behaviour. Please take it forward & ask the executives to behave n respond well to customers.

For intrest

Sir in this lock down.mrere pass koi work nahi tha..kya mera intrest maaf ho saktan hai.

Gond interest issue .

Actually my interest amount 1100/- but collect amount 1483/-. Due to I pay after 6 days. North chennai Corona problem please refund extra amount.

Fine against interest during national locked down

Team,
Till march my all payment is done..
In April during lock down we are unable to pay interest... And from your side Rs 511 charged for one month ...

My gold loan number is 1272-MOL-1348

Also i am trying your contact but your all number are failed to receive the call

In that case how can we pay the installment...
Please reduce my interest and allow me to pay regular interest rate.. For april month..

There is no one single option to contact any muthoot team

Amount deducted from my account

I have paid my gold interest through phone pe application..Amount deducted from my account but not showing credited in my muthoot account. I tried to contact to every possible numbers and websites.nobody is responding to my query.. before all this I request for emi moratorium ..Nobody responded.. this is the worst banking experience I have seen in my life.. shameful

Personal loan

Personal loan apply muthoot finance

Commercial vehical

Muzhe 4velar commercial vehical leni hai fainance karke

No proper response for customers

I keep my jewellery for money in muthoot finance guduvanchery branch today I went to repay the amount and get the jewelry but I waiting for more than 1hour but till now no response from the staff
It's very worst finance I seened
Ashame of you