Email

• enquiry [at] muthoothomefin [dot] com (For General Enquiry)

Important Links

• Branch Locator
• Frequently Asked Questions

For Complaint

Level 1:

• For any query/complaint you can contact at the details given below:
  Contact No.: 022-39110999 , 022-39110900 , 8113837788
  Email: grievance [at] muthoothomefin [dot] com , response [at] muthoothomefin [dot] com
  

Level 2:

• If your query is still not resolved, or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Grievance Redressal Officer at the details given below:
  Contact No.: 8655971956
  Email: grievanceredressalofficer [at] muthoothomefin [dot] com 
  Address: Muthoot Homefin (India) Ltd.
  2^nd Floor, Muthoot Chambers,
  Kurians Tower, Banerji Road,
  Ernakulam North, Kochi - 682018 Kerala, India

Level 3:

• If your query is still not resolved and you are not satisfied, then you can lodge your complaint online through National Housing Bank (NHB)
  Email : crcell [at] nhb [dot] org [dot] in
  Address: National Housing Bank,
  Complaint Redressal Cell
  Department of Supervision
  4^th Floor, Core 5A India Habitat Centre
  Lodhi Road, New Delhi -110023

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