Muthoot Money Customer Care No. 1800 202 7747

Toll free Number(s): 
  • 1800 202 7747 (For Customer Support, Mon-Sat, 9:30am-5:30pm)

IVRS Menu:

  • Press 1 : For Vehicle Loan
  • Press 2 : For Gold Loan

Email

  • mcare [at] muthootmoney [dot] in (For Customer Care)
  • sales [at] muthootmoney [dot] in (For Query)

Important Links

For Complaint

Level 1:

  • For any query/complaint you can mail at mcare [at] muthootmoney [dot] in .
  • You can also fill this Complaint Form .

Level 2:

  • If your query is not resolved or you are not satisfied with the resolution provided at level 1 then you can contact at the details given below:
    Sr No. Department/Designation Contact No. Email Address
    1 Grievance Redressal Cell 040-35762092 grievance [at] muthootmoney [dot] in #3-6-2/1/1, 4th Floor, Grandpa's Royal Mansion, Hyderabad, Telangana - 500029
    2 Principal Nodal Officer 8897315143 pno [at] muthootmoney [dot] in #3-6-2/1/1, 3rd Floor, Grandpa's Royal Mansion, Hyderabad, Telangana - 500029

Level 3:

  • If your query is still not resolved or you are not satisfied with the resolution provided at above levels then you can contact to RBI Thiruvananthapuram branch at the details given below:
    Contact No.: 0471-2320612
    Email: helptrivandrum [at] rbi [dot] org [dot] in
    Address: No.6507, Bakery Jct Rd, Nandavanam,
    Palayam, Thiruvananthapuram, Kerala 695033
  • You can also lodge your complaint online through Non-Banking Financial Company (NBFC) Ombudsman .

Office Addresses

Sr No. Office Contact Detail Address
(Muthoot Money Limited)
1 Registered Office sales [at] muthootmoney [dot] in No. 41 4108 A 18 Basement Floor Opposite Saritha Theatre Complex Banerji Road, Ernakulam Kerala 682018
2 Corporate Office - #3-6-2/1/1 3rd Floor, Grandpa's Royal Mansion, Hyderabad, Telangana 500 029

Social Sites

Parent Article: