International Numbers:
+1833 212 2120 (For Contact Support)
Email
- hello [at] jiohotstar [dot] com (For General Query)
Important Links
Support Center
- If you have any query related to JioHotstar all services , you can go to this Help desk / Support Center

- After go to the Help desk / Support Center, you can see the contact form below, you can fill this Contact Form

- You can also go to the Chat Box which is given besides the Contact Form, after go to Chat Box you can start chat with JioHotstar Customer Care and ask your queries

Head Office Address
Star India Pvt. Limited,
Star House, Urmi Estate, 95 Ganpatrao
Kadam Marg, Lower Parel (West),
Mumbai- 400013, India
Social Sites
Comments
login problm
My relogin successfull
But i when i going to watch moive its shows payment option or for subscription
But i already had membership....
Hotstar not connecting
I have already subscription of hotstar but not saw ipl match.my renewal date of hotstar subscription is 7/02/2021.i need customer care no. please
Not login
Sir.my tv no connected pay kiya hai 399 net banking sbi please check it
Payment issue
365/Rs deducted from my account on date-22/07/2020 but not submitted hostar VIP
Payment problem
Please activate my account
Payment issue
399/Rs deducted from my account on date -6/8/2020 but not submitted hotstar vip
No Hindi voice
No hindi voice..plz fix the issue
Can't access vip subscription
As i had renewed my vip subscription in November.I was able to use it till mid-April but after that i am not able to access my vip subscription.Please get me my subscription back.
Not working on my tv
Not working on my television
cannot view premium channels
Inspire of paying the charges of Premium viewing, we are unable to view.
Kindly guide.
I have made a complaint since
I have made a complaint since the day I subscribed ,also have mailed numerous time but no reply from your side nor u have any customer care number
mail id change
Hello, i have vip subscription but in account i have old mail id that i have lost and not able to operate. so how can i change my mail id in account , there is no option about this in hotstar app.
change my old gmail id
Hello, i have vip subscription but in account i have old mail id that i have lost and not able to operate. so how can i change my mail id, there is no option about this in hotstar app.
I recharge deny hotstar but not open
I recharged 399 but not start the hotstar
problam
me los 399 Rs imnot hot ster
Auto renewal system
Hello
As i am an hotstar user and I don’t want to renew my subscription
But it’s renew automatically pls go through my request and cancel my subscription with refund me back...
Hotstar vip is not responding
Please return my money
Subscription money return
Hello
As i am an hotstar user and I don’t want to renew my subscription
But it’s renew automatically pls go through my request and cancel my subscription with refund me back... return my money. Subscription money debit without my permission.
Money has been deducted from my account without any reason.
365/- Has debited for no reason.
Please return my money
complain
Two time Account deducted one time paytm or next time Bank Account Please refund my 399 rs in my account.
VIP subscription is unavailable even after paying money
I have took subscription of hotstar vip and i have proof of band that the amount has been sanctioned but due to a glitch in phone it says I have to again take subscription
Regarding unavailable hotstar aftrer subscribing
Hi this is pankaj kumar shau, I am a hotstar customer even I subscribed hotstar as well with subscribe Amount 399 but i am unable to access hotstar premium I don't know why it is happening and one more thing before subscribe all sports chennal i could see but after subscribe I could not see any live sports in sports chennel so kindly check and revert back to me why I am not able to access.
Please check and comment.
Can't see movies on smart TV
I have subscribed for Hotstar VIP today. But I can't see movies on my TV. It is showing Error PL-1100
App not working properly
i am also facing the same problem i have vip pack but I can’t able to play movies which is included vip.
If you found the solution for that please let me know
It will be helpful for me
Thank you
Why was Big boss Tamil season one removed
Please add it back, we would like to watch it during this lockdown.
Don’t want to renew subscription
Hello
As i am an hotstar user and I don’t want to renew my subscription
But it’s renew automatically pls go through my request and cancel my subscription with refund me back...
membership change
hotstar vip change premium membership payment how
watch movies after cancel vip subscription
After cancellation of disney plus hotstar vip membership ,will we able to continue to watch tv. movies etc in disney plus hotstar subscription
watch movies after cancel vip subscription
After cancellation of disney plus hotstar vip membership ,will we able to continue to watch tv. movies etc in disney plus hotstar subscription
Money has been deducted from my account without any reason.
365/- Has been bitten for no reason. Please return my money
Payment issue
2019 365 premeum pack 2 time recerge
i did from paytm and not done
i done it from paytm and dont getting how to use this please revert m asap