Please enable Javascript in your browser. You will not be able to use some features!

JioHotstar Customer Care No.

Updated on Thursday, 27 August 2026 - 4:53pm

Organization:

hotstar.com

Website:

Official Website

iOS App:

JioHotstar

Android App:

JioHotstar

Email

hello [at] jiohotstar [dot] com (For General Query)

Important Links

Support Center

You can also go to the Chat Box which is given besides the Contact Form, after go to Chat Box you can start chat with JioHotstar Customer Care and ask your queries

Head Office

Jiostar India Private Limited,
Star House, Urmi Estate, 95 Ganpatrao
Kadam Marg, Lower Parel (West),
Mumbai- 400013, India

Social Sites

Comments

Tue, 12/12/2023 - 10:34am — Vijay Kumar yadav (not verified)

Refand

Autosave delete balance refund

Wed, 29/11/2023 - 12:20pm — Vivek Yadav (not verified)

Debited money from my account without my permission

This is in regards to my account in which your team has deducted 149rs from my debit card without any intimation and without my permission. please refund it back and cancel my subscription

Sun, 31/12/2023 - 6:36pm — Jyoti Sharma (not verified)

149 debit by my account

149 debit by my account without my permission plz refund my money

Tue, 07/11/2023 - 9:58pm — Anonymous (not verified)

Old seasons of cartoons unavailable

I want to watch old episodes of doremon and shinchan and all of their movies but they are not available on hotstar. And also they are not available anywhere else due to copyright issues. Plz add the old episodes

Mon, 06/11/2023 - 11:55am — Devidas Bhoye (not verified)

Return my money

Submitted by Devidas Bhoye (not verified) on Tue, 01/11/2023 - 6:37pm.
899/- rupees have been deducted by you from my account on 01/1102023 without my prior approval which has not been returned to me yet. I have already messaged you don't the reply given by you, request to return my money. hotstar is also closed. Give me my rupiya as soon as possible.

Sat, 16/12/2023 - 6:15pm — Thogai mass (not verified)

149rs debited

My account 149rs auto pay but (not varifaid) refund money

Sun, 05/11/2023 - 8:20pm — Rajeev Kumar (not verified)

Automatic deduction

Hi Sir/Mam
Today 05 Nov 2023 ko 899 rs mere account se deduct ho gaye without my permission. Mujhe mere amount return chahiye.
Thanksgiving
Rajeev Kumar
Mob # XXX1994800

Tue, 31/10/2023 - 2:19pm — Anonymous (not verified)

Submitted by rajesh(not

Submitted by rajesh(not verified) on Thu, 31/10/2023 - 11.44am
Without my permission how detect my 499.
Kindly refund my amount immediately.
I don't want to suscribe any plans

Sat, 28/10/2023 - 10:02am — sujit kumar singh (not verified)

Detect 499

Without my permission how detect my 499.
Kindly refund my amount immediately.
I don't want to suscribe any plans

Thu, 26/10/2023 - 8:57pm — Devesh (not verified)

Without my permission how withdraw 499

Without my permission how detect my 499.
Kindly refund my amount immediately.
I don't want to suscribe any plans

Thu, 02/11/2023 - 6:41pm — SIVARAJ MAGENDIRAN (not verified)

என்னுடைய அனுமதி இல்லாமல்

என்னுடைய அனுமதி இல்லாமல் வருடாந்திர சந்தா எடுக்கப்பட்டுள்ளது அதை மறுபடியும் என்னுடைய வங்கி கணக்கு கேஸ் செலுத்துமாறு கேட்டுக்கொள்கிறேன் மேலும் என்னுடைய அனுமதி இல்லாமல் மறுபடியும் வருடாந்திர சந்தா எடுக்கக் கூடாது என கேட்டுக்கொள்கிறேன்

Mon, 23/10/2023 - 7:44pm — Anonymous (not verified)

Monthly 299 they are taking

Monthly 299 they are taking without our permission since we did not put any plan to Disney hostar ,so please refund my money to my account as soon as possible....

Fri, 08/12/2023 - 1:33pm — Kajal rai (not verified)

Debited money from my account without my permission

Sir, I do not want Hotstar subscription, but money has been automatically deducted from my account. Please sir, I want my money back.

Tue, 17/10/2023 - 10:04am — Kavitha (not verified)

With out our permission how

With out our permission how you take amount fr my account. Pls refund my money. I don't want hotstar subscribe.

Thu, 12/10/2023 - 9:41pm — Loganathan S (not verified)

Refund my 149 rupee because

Refund my 149 rupee because it it deducted without my permission

Wed, 15/07/2026 - 8:23pm — Rizwan haidar (not verified)

Refund money

Refund my 149 rupees because it is deducted without my permission.

Sun, 08/10/2023 - 10:00pm — Manish yadav (not verified)

Refund my 149 ruppee because it it deducted without my permissio

Refund my 149 ruppe and close tha automatically pay setting from my account

Mon, 06/11/2023 - 5:46pm — Vipin Vipinvishwakarma (not verified)

Hello sir,one time I

Hello sir,one time I subscribe hotstar plane 149 after that it's continue cut the money from my account
Please sir return my money immediately with reason why it's cutting..??

Fri, 06/10/2023 - 11:16pm — SHARAT Kumar (not verified)

About money deduction

My name is SHARAT Kumar, amount of rs 499 automatically diducted from my account, without my permission.Is this a very good business process? I am requesting to you that,Please return my money to my account.

Wed, 04/10/2023 - 8:07am — Jayappa S (not verified)

You have taken my amount without my permission

Why are you debited Rs. 149 from my account without my permission? Please Refund my money immediately. If I want to watch movies or cricket matches. I am going to recharge my self.

Tue, 03/10/2023 - 9:12pm — Jai Singh Ajmera (not verified)

Rs.899/- deducted automatically from my account

Please refund my amount rupees 899/- immediately to my account

Mon, 02/10/2023 - 5:01pm — Biswajit Dey (not verified)

REFUND MY Rs.899 from my Bank Account

My name Biswajit Dey, On 01/10/2023 Debited amount of Rs.899 from my account without my permission.
So please return my money as soon as possible.

Thu, 28/09/2023 - 7:47pm — NAYAN (not verified)

Money Debited

Why are you debited Rs. 149 from my account without my permission? Refund my money immediately

Wed, 27/09/2023 - 10:20am — Ajay chavan (not verified)

Refund

Dear team how to debit without my permission 149 rupees from my account please refund as soon as possible

Wed, 20/09/2023 - 8:46pm — Paramesh (not verified)

Refund

Money has been deducted from my account
My Account cancelled
This account is auto pay. But why ?
Please refund my money 1499/- rupees

Sat, 11/11/2023 - 5:35pm — Devendra bhai (not verified)

Hotstar

Without my permission to debit my account 299 please refund me

Tue, 19/09/2023 - 2:05pm — Dharmesh kumar (not verified)

Refund my 149rs Who deducted

Refund my 149rs
Who deducted from my account

Sat, 09/09/2023 - 2:40pm — Bobby tiwari (not verified)

Debit money without my permission

Dear team how to debit without my permission 149 rupees from my account please refund as soon as possible

Sat, 09/09/2023 - 11:00am — Mohd Arif (not verified)

Rs 499/rupees debit in my account refend this money

Money has been deducted from my account

This account is autu pay. But why ?
Please refund my money 4

99/- rupees

Wed, 13/09/2023 - 9:43pm — Mohd Arif (not verified)

Money has been deducted from

Money has been deducted from my account

This account is auto pay. But why ?
Please refund my money 499/- rupees

Fri, 08/09/2023 - 2:05pm — Joe (not verified)

Refund of money

Good morning sir I am Joel I did not use the hostar but the automatically you subrication was added so u kindly refund my amount or other wise ......
Thank you

Sat, 02/09/2023 - 7:58am — Anonymous (not verified)

Charge

Dear team how to debit without my permission 149 rupees from my account please refund as soon as possible

Fri, 08/09/2023 - 3:57pm — Shekhabhai (not verified)

Refund problem

149/- refund

Tue, 29/08/2023 - 10:32pm — Samim islam (not verified)

Refund money

Money has been deducted from my account

This account is autu pay. But why ?
Please refund my money 899/- rupees.

Sat, 16/09/2023 - 12:21pm — Narendra Panwar (not verified)

Refund

Hotstar recharge not successfully please refund my recharge money

Sat, 19/08/2023 - 7:27pm — Wasim (not verified)

Bina mere permission ke mere

Bina mere permission ke mere account se ₹149 debit ho gya... Jab ki mere phone m #hotstar ka app v install nhi h ...I want refund...I don't listen any ##bahanaaa

Fri, 18/08/2023 - 10:02am — RATNAKAR (not verified)

REFUND

How to debit without my permission 149 rupees from my account please refund as soon as possible

Tue, 08/08/2023 - 12:25am — Ganesh shae (not verified)

Charge without permission

Dear team how to debit without my permission 149 rupees from my account please refund as soon as possible

Mon, 31/07/2023 - 2:59pm — Ajay (not verified)

Money refund

Bina permission ke mere149 RS kat liye mere rupaye turant wapis kiye jaye

Thu, 24/08/2023 - 4:27pm — Rohit kumar (not verified)

Mere 149 rupee vese hi kat

Mere 149 rupee vese hi kat liye h ....ab hotstra verify nhi ho rha h

Thu, 12/06/2025 - 1:19pm — ANIL KUMAR AGARWAL ( ADVOCATE) (not verified)

deduction

Dated 10/06/2025 why you deducted Rs.149/-

Fri, 28/07/2023 - 5:39am — Sudarshan devidas baingane (not verified)

Why deduction payment without use

Dear sir&mam,
My name is sudarshan baingane I am not use your hostar star apps so why are deduction money my account please refund my deduction money other wise I am complent police' Station ...

Thu, 20/07/2023 - 2:49pm — Akash (not verified)

Despite subscription tv app not running new releases

I am having valid subscriprion but on TV new seriese and releases are not running..

Thu, 07/09/2023 - 1:34pm — Rakesh kumar (not verified)

Subscription not done

Hii sir. I will pay full payment in online but subscription not done please resolve my problem

Sat, 08/07/2023 - 11:18am — Anonymous (not verified)

I am not your customer or

I am not your customer or subscriber so why you deducted my balance and send me message "your bill due payment 9 july2023.again and again please stop.& Don't deduct my balance again.

Tue, 08/08/2023 - 6:50pm — Devaraj L G (not verified)

Please stop subscriber

Unscription the density hostar i will be automatically subscribe for three months please to stop the subscription for density hostar

Mon, 31/07/2023 - 8:03pm — H. K. Burman (not verified)

About illegle deduction from my account

How dare you . I am not your customer or subscriber, so that why you used to deduct RS. 149 every month from my account . Please stop this activity and don't be try this again. I will take an action legally against you in court. You have to feel ashame for this activity.

Sun, 02/07/2023 - 8:57pm — Monir (not verified)

Dear team how to debit

Dear team how to debit without my permission 149 rupees from my account please refund as soon as possible

Sat, 22/07/2023 - 12:55pm — Kashish (not verified)

149 debit without any permission

Please refund my money

Thu, 27/07/2023 - 9:07pm — GNYANENDRA mallick (not verified)

Please return my money 149

I can't play hoststar.why my is debit from account.i can't give you my permission pls return my money.

Wed, 21/06/2023 - 9:20pm — Mukesh chawla (not verified)

Refund money

I pay 899 for tv but it's not working please refund my money hotstar make people fool 0rating app

Tue, 20/06/2023 - 2:39pm — Mondakranta Das (not verified)

autopaid but it shows I haven't paid

I auto-pay but it shows that I haven't paid yet for subscription but I have already paid

Mon, 05/06/2023 - 10:01am — Abdul Rehman (not verified)

Refund My Cash

Rs. 149 auto debit
Submitted by Abdul Rahman (not verified) on Thu, 04/06/2023 -
Debited amount of rs 149 from my account without my permission Auto debit didn't date need hot star subscription
So please return my money as soon as possible. Without my permission you have not right to deduction of my amount so please refund my account

Sun, 30/07/2023 - 2:02pm — Dinesh Wagh (not verified)

Rs.149Wrongcharge Deduction to my account without my permission

Mon, 12/05/2025 - 7:09pm — Jagdish kumar saw (not verified)

Cancel to auto deduct

Plz return my money its taken my without permission and plz cancel this auto system neither l will uninstall this app

Tue, 30/05/2023 - 10:13am — Siddhi vijay mestry (not verified)

Regarding showing network issue

Same problem showing me... Home page is not visible and saying network error..my wifi network is not that much bad then also it's shows error..i have face this problem month ago also...I request you to encounter the problem and tell me the solution..

Sun, 28/05/2023 - 8:16am — Malathi (not verified)

After paying subscription it's asking for payment again

I have already been paid the the subscription it's asking for payment again

Thu, 11/05/2023 - 3:35pm — Suchita Gaonkar (not verified)

Hotstar login not working

I am trying to open Hotstar but its not opening and I'm just getting a blank screen. Can you please tell me what is the issue?

Mon, 15/05/2023 - 12:26am — Sachin Bhup Kagda (not verified)

Can't open my hotstar on mobile and television

Mon, 10/07/2023 - 10:54am — PULKIT DAHIYA (not verified)

Big issue!!!!!!!

MY HOTSTAR US NOT WORKING ON MI TV AND SHOWING TO TAKE UPGRADE ,ITS DAMNN BIG PROBLEM !!! PLEASE HELP ME

Wed, 25/10/2023 - 9:33am — Jitendra Singh (not verified)

Disney Hotstar

My account is locked plz help me sir
Don’t login my account

Wed, 10/05/2023 - 7:17pm — Sabil mirja (not verified)

Refund money

Please

Tue, 13/06/2023 - 7:28am — Abhijit sarkar (not verified)

Refund money

Cancel subscription refund your money

Thu, 04/05/2023 - 11:43am — Vikas singh (not verified)

About subscription and refund

I cannot take subscription and aap automatically deducted me ney from my account and i already cancelled subscription but cannot refund my money and not showing subscribe also.

Mon, 24/04/2023 - 10:56pm — Madhura Munj (not verified)

Failure of Subscription Renewal and Refund of Money

Dear team,

I tried to renew my yearly premium subscription for Hotstar. 1499 rupees have been deducted from my account, but the transaction showed as failed on Hotstar. My membership didn't get renewed, and my money got deducted.

Please advise on how to get this refund, in order to attempt the renewal of the subscription again.

Thanking you in anticipation of your prompt response.

Regards,
Madhura

Tue, 18/04/2023 - 3:52pm — jugal Kishore (not verified)

Refund required

Debited amount of rs 149 from my account without my permission Auto debit didn't date need hot star subscription
So please return my money as soon as possible. Without my permission you have not right to deduction of my amount so please refund my account

Thu, 15/06/2023 - 7:49am — Roshan gadag (not verified)

Ek saal ka richarge 3 mahine

Ek saal ka richarge 3 mahine Mai kattam huva hai

Thu, 11/05/2023 - 2:30pm — Jasobantabaral (not verified)

Refund my money

Didn't intrest ur sucription refund my money

Wed, 10/05/2023 - 11:15pm — Anonymous (not verified)

Debited amount of rs 149 from my account without my permission A

Please refund sir Mr. Subhash

Sun, 14/05/2023 - 9:54pm — Shivam Pandey (not verified)

Account se paisa kata gya

Dear sir

Debited amount of rs 149 from my account without my permission A please resolve sir

Fri, 14/04/2023 - 11:09am — ppp (not verified)

Money debited from my debit card

A purchase of INR 499.00 has been made using your Debit Card linked to ICICI Bank Account XX815 on 12-Apr-23. Info: VSI*HOTSTAR CYB.

We have successfully processed your payment of INR 499.00 towards HOTSTAR, with Standing Instruction VwlirUMnEc, on 12/04/2023, through your ICICI Bank Debit Card 5288. Click here to manage your Standing Instructions.

Who can link the card? any how to cancel the plan and amount refund to my account

Sun, 26/05/2024 - 12:32pm — Prakash rathod (not verified)

Payment

Hi sir 499 rupees automatic debited from my account which I don't want to register now please refund me the payment

Wed, 12/04/2023 - 1:19am — Anshika sahni (not verified)

Unsubscribe hotstar and refund my money

Hotstar deducted my money from my account without any intimation. How?
Refund my monay asap.

Mon, 10/04/2023 - 8:23pm — chinnarao karanam (not verified)

Refund amount -499

Debited amount of rs 499 from my account without my permission Auto debit didn't date need hot star subscription
So please return my money as soon as possible. Without my permission you have not right to deduction of my amount so please refund my account

Mon, 03/04/2023 - 1:35pm — Lalit choudhary (not verified)

complaint regarding auto renewed payment after cancelation.

mene 31.03.2023 ko hotstar ka subscription cancel kr diya tha but 01.04.2023 ko mere account se 499 Auto debited kr liye gye ab na koi tumhara contact no milta hai or na hi koi solution nikla hai. muje hotstar ka subscription nhi chaiye mere subscription cancel krne ke bad bhi kyu amount debited kiya. mrea paisa waips kro.

Fri, 24/03/2023 - 8:22pm — Bharadwaj (not verified)

Auto debited the primium but

Auto debited the primium but I didn't activate any auto debited settings. If it is activated now I want to deactivate it but it is not deactivateing

Sat, 04/05/2024 - 9:13am — SUBHASH MANJHI (not verified)

automatic debit

Submitted by subhash manjhi (not verified) on Sat, 04/05/2024 - 9:05am.
Please cancel automatic debit mode from my account

Thu, 27/04/2023 - 2:35pm — IVLEY HASAN (not verified)

Please refund my money

Hotstar company aap itne gareeb ho gai ho ki bina bataye a/c se balance cut kar lete ho isse achha toh bheekh mangna suru kar do

Sat, 11/03/2023 - 9:49pm — Anonymous (not verified)

Looting Hot star

I Moved out of India for sometime, I had subscription in phone. Every month, they are looting with the debit card, and can't view it outside of country too. No way to contact them or no way to find it unsubscribe it as the account logged fails says, no ID found in the new server.

Thu, 09/03/2023 - 4:07pm — mahendra prasad (not verified)

money refund

3 month ka subscription fee kat gaya hai 149 rupeee, but live cricket ke liye fir se subscription fee manga ja raha hai

Fri, 28/04/2023 - 8:39pm — Akash ashok kamble (not verified)

Peyment isus

Hello sir mera naam Aakash hai abhi maine hotstar se subscription liya hai 149 sir mera Abhi Tak subscription on Nahin hua sar Mere account se sir 149 debit pada hai mujhe 149 refund chahie

Sat, 22/04/2023 - 2:19pm — Aman bhardwaj (not verified)

Refund fee

Bina meri mrzi ke mere account se 149 rupay fee kese kaati ki

Thu, 09/03/2023 - 2:48pm — Sitaram (not verified)

I have subscription of

I have subscription of Disney+hotstar but still I m not able to watch any of the content. When I click on any of programme to watch it runs for like 1 sec n start buffering like it gets freeze. Please can u solve these problem asap.

Tue, 07/03/2023 - 9:09pm — Krishna Kansari (not verified)

Refund my ammount

Mere account se bina kisi activation ke ammount kaat liya gya hai mujhe koi subscription nahi chahiye please refund my money.

Sat, 06/05/2023 - 11:26pm — Koushik kolya (not verified)

Please refund my money

Hotstar has deducted money from my account without permission

Mon, 06/03/2023 - 3:18pm — Rishi Gupta (not verified)

Balance pro

Me Nahi movie dekhta hu aur nahi koi match mene hotstar uninstal rakha h fir bhi mere account se paise cut gye he plz unko return karado aur mere ye premium bamd krdo bhaut hi gareev hu me.plz @hotstar team. Aaj subhy hi mere account se 149 cut ho gye he plz .@hotstar team

Sun, 05/03/2023 - 1:14pm — Pawan Kumar Yadav (not verified)