Home › I › INDmoney Customer Care No.

INDmoney Customer Care No.

Updated on Tuesday, 18 March 2025 - 11:28am
All India Number(s): 
  • 93118 16478 (For WhatsApp Support)
Website: 
Official website

Email

  • support [at] indmoney [dot] com (For Customer Support)
  • support [at] indwealth [dot] in (For General Support)

Install App

Important Contact Details

Sr No. Service Contact No. Email
1 INDStocks 0731-4852049 instockssupport [at] indmoney [dot] com
2 US Stocks 0794-8224834 usstockssupport [at] indmoney [dot] com
3 Mutual Funds 0731-4852049 mutualfundsupport [at] indmoney [dot] com
4 NPS 079-48224607 npsescalations [at] indmoney [dot] com , npssupport [at] indmoney [dot] com
5 Insurance 022-49360729 insurancesupport [at] indmoney [dot] com
6 Device Lost 0731-4852049 support [at] indmoney [dot] com

Grievance Redressal

Level 1:

For Indian Stocks

  • Level 1: For any query/complaint you can contact to the details given below:
    Working Hours: Mon-Fri, 9am-6pm
    Sr No. Service Name Contact No.
    		 Email
    1 Client Servicing Mamta Polai 0731-4852049 instockssupport [at] indmoney [dot] com
    2 Head of Client Servicing Tejas Chhotani 0731-4852021 grievanceinstocks [at] indmoney [dot] com
    3 Compliance Officer Ameya Mahendra Bhelekar 0731-4852022 complianceinstocks [at] indmoney [dot] com
    4 Managing Director and Principal Officer Nikhil Anil Behl 0794-8224850 directorinstocks [at] indmoney [dot] com
  • Level 2: If your query not resolved, or you are not satisfied with the resolution given then you can lodge your complaint to the details given below:
  • Level 3: If you are still not satisfied with the resolution of the complaint within 30 working days, you can lodge your complaint to the Online Dispute Resolution (ODR) Portal .

For US Stocks

  • Level 1: For any query/complaint you can mail at escalationusstocks [at] indmoneyglobal [dot] com , escalationusstocks [at] indmoney [dot] com , support [at] alpaca [dot] markets (If your US stocks a/c is with Alpaca or DriveWealth LLC)
  • Level 2: If your query not resolved within 6 working days, then you can contact to the Complaint Redressal Officer details given below:
    Email: grievanceusstocks [at] indmoneyglobal [dot] com
    Address: Unit No. GA-02, Seat No. 1-4, Ground Floor,
    Pragya AcceleratorBlock-15 T, Road 11, Zone-1,
    Processing Area, GIFT SEZ, Gift City, Gandhi Nagar,
    Gandhinagar, Gujarat, India, 382355
  • Level 3: If your query still not resolved within 30 working days, then you can contact to the Complaint Redressal Officer by mailing at craousstocks [at] indmoneyglobal [dot] com .
  • Level 4: If you are still not satisfied with the resolution given above then you can lodge your complaint within 21 days of the CRAO's decision to IFSCA (International Financial Services Centres Authority) by mailing at grievance-redressal [at] ifsca [dot] gov [dot] in .

For Federal Bank

  • Level 1: For any query/complaint you can contact to the Grievance Redressal Officer details given below:
    Contact No.: 079-48060748
    Email: federalsupport [at] indmoney [dot] com , escalationfederal [at] indmoney [dot] com
    Address: 624-625,6th Floor, Suncity Success Tower,
    Golf Course Extension Road, Sector-65, Gurugram-122005
  • Level 2 : If you are still not satisfied with the resolution of the complaint within 30 working days, then you can lodge your complaint online through the Reserve Bank of India (RBI) Ombudsman Portal .

For SBM Bank

  • Level 1: For any query/complaint you can mail at escalationssbm [at] indmoney [dot] com , sbmsupport [at] indmoney [dot] com
  • Level 2 : If your query not resolved within 7 working days, or you are not satisfied with the resolution given then you can contact to the Grievance Redressal Officer by mailing at grievancesbm [at] indmoney [dot] com .

For Insurance

  • Level 1: For any query/complaint you can mail at insurancesupport [at] indmoney [dot] com , escalationinsurance [at] indmoney [dot] com
    Or
    If your query not resolved within 14 working days, then you can also contact to the Grievance Redressal Officer by mailing at grievanceofficer [at] finzoomers [dot] in
  • Level 2 : If you are not satisfied with the resolution given then you can lodge your complaint to the Principal Officer detail given below:
    Email: po [at] finzoomers [dot] in
  • Level 3 : If you are not satisfied with the resolution given then you can lodge your complaint online through the Insurance Regulatory and Development Authority Ombudsman

For Mutual Funds

  • Level 1: For any query/complaint you can mail at escalationmutualfunds [at] indmoney [dot] com , mutualfundsupport [at] indmoney [dot] com
  • Level 2: If your query not resolved within 7 working days, then you can contact to the Compliance/Grievance Officer by mailing at grievancemutualfunds [at] indmoney [dot] com .
  • Level 3: If your query still not resolved within 7 working days, then you can contact to the Principal Officer by mailing at principalofficer [at] indmoney [dot] com .
    Or
    You can also contact to the BSE Star MF customer support team detail given below:
    Email: bse [dot] mfhelpdesk [at] bseindia [dot] com
    Address: CEO's Secretariat, The Federal Bank Ltd. Federal Towers, Aluva, Kerala.
  • Level 4: If your complaint still not resolved, then you can also lodge your complaint online through the Securities and Exchange Board of India (SCORE) Portal .

For Insta Cash

For Insta Plus

For IND Pay

  • Level 1: For any query/complaint you can mail at indpaysupport [at] indmoney [dot] com , indpaygrievance [at] indmoney [dot] com .
    Or
    For more information you can contact to Partnered BBPOU (Billdesk) by mailing at bbpssupport [at] billdesk [dot] com .
  • Level 2: You can also lodge your complaint online through the RBI Complaint Management System Portal .

For INDGlobal-NSEIX

  • Level 1: For any query/complaint you can mail at escalation [at] indmoneyglobal [dot] com .
  • Level 2: If your query not resolved within 6 working days, then you can contact to the Complaint Redressal Officer by mailing at grievance [at] indmoneyglobal [dot] com .
  • Level 3: If your query still not resolved within 30 working days, then you can lodge your complaint to the Complaint Redressal Appellate Officer by mailing at crao [at] indmoneyglobal [dot] com .
    Or
    You can also contact to the BSE Star MF customer support team by mailing at bse [dot] mfhelpdesk [at] bseindia [dot] com .
  • Level 4: If your query still not resolved within 30 working days and you are still not satisfied with the resolution given by the above levels then you can lodge your complaint to IFSCA (International Financial Services Centres Authority) by mailing at grievance-redressal [at] ifsca [dot] gov [dot] in .

For Investment Advisory

  • Level 1: For any query/complaint you can mail at escalationadvisory [at] indmoney [dot] com .
  • Level 2: If your query not resolved within 7 working days, then you can contact to the Compliance/Grievance Officer by mailing at grievance [at] indmoney [dot] com .
  • Level 3: If your query still not resolved within 7 working days, then you can contact to the Principal Officer by mailing at principalofficer [at] indmoney [dot] com .
  • Level 4: If your query not resolved within 7 working days, or you are still not satisfied with the resolution given by the above levels then you can lodge your complaint online through the Securities and Exchange Board of India (SCORE) Portal .

Level 2:

  • If you have not received the resolution, or you are not satisfied with the resolution provided you can escalate the issue to the Management Escalation Team detail given below:
    Sr No. Designation Email
    1 Chief Compliance Officer cco [at] indmoney [dot] com
    2 Chief Executive Officer ceo [at] indmoney [dot] com

Registered Office

INDmoney Pvt. ltd.,
616, 6th Floor Suncity Success Tower,
Sector 65, Gurugram, Haryana-122005
Email: rasupport [at] indmoney [dot] com

Social Sites