Follow us on: 
Federal Bank Customer Care No. 1800 425 1199
Updated on Friday, 25 September 2026 - 1:45pm
Email
Organization:
Federal Bank Toll free Number(s):
- 1800 425 1199 (For Phone Banking/Report Unauthorised Transaction, 24x7)
- 1800 420 1199 (Alternate No. For Phone Banking/Report Unauthorised Transaction, 24x7)
All India Number(s):
- 9633 700 800 (For WhatsApp Banking)
- 9633 600 800 (Alternate WhatsApp Support)
- 98950 88888 (SMS No. To Get Register For Missed Call Balance Enquiry)
- 84319 00900 (Missed Call No. To Get Account Balance)
- 84316 00600 (Missed Call No. To Get Mini Statement)
- 0484-671 6700 (To Reset/Generate Debit Card Pin From Registered Mobile No.)
- 0484-284 6699 (Alternate No. To Reset/Generate Debit Card Pin From Registered Mobile No.)
International Numbers:
+91-484-2630994 (Contact Support For Customer Form Abroad)
+91-484-2630995 (Alternate number For Customers From abroad)
+91 080-61991199 (Queries related to remittance from abroad)
Website:
Official Website
iOS App:
Federal Bank - FedMobile
Android App:
Federal Bank - FedMobile Note: These are Federal Bank's official contact numbers. For your safety, the bank will only call you from numbers starting with 1600109002, 0484-2771000, 0484-2771001, 0484-2771002, 0484-2771003, 0484-2771004, 0484-2771005, 0484-2771006, 9048333131, 04846-927101, 04846-927100, 04846-927102, 04846-927103, 04846-927104, 04846-927105, 04846-927106, 04846-927107
- contact [at] federalbank [dot] co [dot] in (For Customer Care)
- support [at] federalbank [dot] co [dot] in (For Complaints)
Important Links
SMS Services
Send SMS to 9895088888 or 5676762 from your registered mobile number.
| Sr No. | Services | Keywords |
|---|---|---|
| 1 | Balance Enquiry | BAL <space> myshortno |
| 2 | Mini statement | TXN <space> myshortno |
| 3 | Block Debit Card | BLOCK <space> Last four digits of Debit Card |
| 4 | Cheque book request | CBR <space> myaccount |
| 5 | Cheque Status Enquiry | CPS <space> myshortno <space> Cheque |
| 6 | FedBook Registration | FEDBOOK <space> myaccount |
| 7 | Branch Locator | BL <space> pincode |
| 8 | Stop payment of Cheques | CHQ <space> STOP <space> CHQ_Num <space>Last 4 digits of A/C No. to 9008915353 |
| For more information . | ||
Missed Call Services
| Sr No | Services | Contact No. |
|---|---|---|
| 1 | To get account balance | 8431900900 |
| 2 | To get mini statement | 8431600600 |
| 3 | To check your eligibility for Debit Card EMI | 7812900900 |
| 4 | To get registered for Whatsapp Banking | 8095500077 |
Important Emails
| Sr No. | Services | |
|---|---|---|
| 1 | Mobile Banking | mobilesupport [at] federalbank [dot] co [dot] in |
| 2 | ATM Services | atmcc [at] federalbank [dot] co [dot] in |
| 3 | NRI Account Opening | nridiv [at] federalbank [dot] co [dot] in |
| 4 | For FedNet Internet Banking Related Query | fednetinfo [at] federalbank [dot] co [dot] in |
To Block or Hotlisting Debit Card
- By Contact No.: To block/hotlist your Debit Card, call 18004251199, 18004201199 and follow the instructions.
- By Email : You can email at ehelp [at] federalbank [dot] co [dot] in .
- By SMS Service : SMS "Block<space>XXXX" (where XXXX is the last 4 digits of your card number) to 5676762/919895088888 from your registered mobile number.
- By Netbanking : Login to Federal Internet Banking , go to e-Services → Debit Card Services → Block Debit Card.
- By App: To block/hotlist your Debit Card, log in to the Federal Bank app, go to Cards → Debit Card → Block/Hotlist Card, and confirm.
Reporting of transaction/s not done by you
- By Contact No.: To report Credit card /Debit card /Internet Banking/ Mobile Banking transactions, call at 18604191199.
- By Email : You can email at ehelp [at] federalbank [dot] co [dot] in
- By SMS Service : Send SMS "NO <space> last four digit of Federal bank account number" to 9895088888 from registered mobile number.
- By Official Website: You can report unauthorised transaction online through this Form .
Grievance Redressal
Level 1
- For any query/complaint, you can contact at 18004251199, 18004201199 or mail at contact [at] federalbank [dot] co [dot] in or visit your nearest Branch Location .
- You can also lodge your complaint through the following forms:
Level 2
- If your query is not resolved, then you can contact regional/ zonal offices at the details given below:
Sr No. Region Email Address 1 Ahmedabad ahdy [at] federalbank [dot] co [dot] in Federal Bank, Ahmedabad Regional Office, 401, RBS, Opp. H K College Ashram Road, Ahmedabad, Gujarat-380009 2 Alapuzha apyy [at] federalbank [dot] co [dot] in Federal Bank, Alapuzha Regional Office Convent Square, CCNB Road, Alapuzha-688001 3 Aluva alwy [at] federalbank [dot] co [dot] in Federal Bank, Office of the Regional Head - Aluva Metro Heights Building, Bypass Junction, Aluva - 683101 4 Attingal atly [at] federalbank [dot] co [dot] in Federal Bank, Attingal Regional Office, Ground Floor, Regency Mall, Mamom, Kizhuvilam P O, Attingal, Thiruvananthapuram-695104 5 Bangalore North bgny [at] federalbank [dot] co [dot] in Federal Bank, Bangalore North Regional Office No. 9, 2nd Floor, Halcyon Complex, St. Marks Road, Bangalore, Karnataka - 560001 6 Bangalore South bgsy [at] federalbank [dot] co [dot] in Federal Bank, Bangalore South Regional Office No.9 1st Floor, Halcyon Complex, St.Marks Road, Bangalore- 560001 7 Bhubaneswar bbsy [at] federalbank [dot] co [dot] in Federal Bank, Bhubaneswar Regional Office 14B, 1st Floor, Janpath, Bapuji Nagar Bhubaneswar, Odisha -751009 8 Chandigarh cghy [at] federalbank [dot] co [dot] in Federal Bank, SCO 867, First Floor, NA C Mani Majra,Chandigarh (UT) - 160101 9 Chennai City Region mdscy [at] federalbank [dot] co [dot] in Federal Bank, 5th Floor, Akshaya Shanti, Anna Salai, Chennai, Tamil Nadu, India 600002 10 Coimbatore cbey [at] federalbank [dot] co [dot] in Federal Bank, Coimbatore Regional Office 21 Variety Hall Road Coimbatore, Tamil Nadu - 641001 11 Emerging Chennai Region mdssy [at] federalbank [dot] co [dot] in Federal Bank, 5th Floor,Akshaya Shanti,
Anna Salai, Chennai, Tamil Nadu, India 60000212 Ernakulam ekmy [at] federalbank [dot] co [dot] in Federal Bank, Regional Office, 1st Floor, Federal Towers, Marine Drive, Ernakulam-682031 13 Guwahati ghty [at] federalbank [dot] co [dot] in Federal Bank, Office of the Regional Head,
First Floor, Ramananda Tower,
Paltan Bazar, Kamrup (M), Guwahati, Assam - 78100814 Hyderabad hydy [at] federalbank [dot] co [dot] in Federal Bank, Office of the Regional Head, Flat No. 101, 1st Floor, Krishna Plaza, No. 6-2-953, Khairatabad Opp. Shadan College, Hyderabad- 500004 15 Indore idry [at] federalbank [dot] co [dot] in Plot No.7, PU 4, Scheme 54, Near Apna Sweets, Vijay Nagar Square, A B Road, Indore 16 Irinjalakuda ijky [at] federalbank [dot] co [dot] in Federal Bank Ltd, Regional Office, P B No. 31, C K K Complex, Thrissur Road, Tana, Irinjalakuda- 680121 17 Kannur cnny [at] federalbank [dot] co [dot] in Federal Bank, Kannur Regional Office 4th Floor, Aditya Tower, Kannur South Bazar Opp. R T O Office, Kannur - 670002 18 Kolhapur khry [at] federalbank [dot] co [dot] in Federal Bank, 751- B, Raviwar Peth,
Azad Chowk, Kolhapur, Maharashtra - 41601219 Kolkata caly [at] federalbank [dot] co [dot] in Avani Signature, 91A/1 Park Street, opposite to St. Xavier's College,Kolkata, West Bengal, 700016 20 Kollam qlny [at] federalbank [dot] co [dot] in Federal Bank, Kurumpelil Avenue, Polayathode, Kollam-691021 21 Kottayam ktmy [at] federalbank [dot] co [dot] in Federal Bank, Kottayam Regional Office, Mar Makil Centenary Memorial Building, SH Mount P.O Kottayam-686006 22 Kozhikode kkdy [at] federalbank [dot] co [dot] in 1st Floor, Federal Towers
27/97G, Mavoor Road, Kozhikode - 67301623 Madurai mduy [at] federalbank [dot] co [dot] in Office of the Regional Head, 2nd Floor, Door No:22, Thavittu Santhai, East Veli Street, Madurai, Tamilnadu, 625001 24 Malappuram mpmy [at] federalbank [dot] co [dot] in First Floor - Bava's Arcade Kizhakethala Junction Down Hill P O, Malappuram-676519 25 Mangalore mgry [at] federalbank [dot] co [dot] in Federal Bank, Regional Office-Mangalore Ground Floor,the Vintage, Kankanady Bye Pass Road, Kankanady, Dakshina Kannada, Mangalore- 575 002, Karnataka 26 Mavelikara mvky [at] federalbank [dot] co [dot] in Federal Bank, Puthiyacavu, Mavelikara, -690101 27 Mumbai bbyy [at] federalbank [dot] co [dot] in Federal Bank, A-1, Laxmi Towers, Bandra Kurla Complex,Bandra East, Mumbai-400051 28 Muvattupuzha mpzy [at] federalbank [dot] co [dot] in Regional office - Muvattupuzha, C P Square, Near IOC petrol pump, Kolencherry, Ernakulam, Kerala, INDIA, 682311 29 Navi Mumbai nbyy [at] federalbank [dot] co [dot] in Federal Bank, Navi Mumbai Regional Office, Office No. 910, 09th Floor, Plot No. 19-20, Satara Plaza, Sector 19 D, Palm Beach Road, Vashi, Navi Mumbai, Maharashtra- 400703 30 New Delhi Central ndcy [at] federalbank [dot] co [dot] in Office of Regional Head - New Delhi Central Region, Federal Towers, Second Floor, 2/2 West Patel Nagar, Patel Road
Opp. Metro Pillar No.196, Patel Nagar, New Delhi - 11000831 New Delhi East ndey [at] federalbank [dot] co [dot] in Noida Sector 18, B-10, Ground Floor, Near Noida Sector 18 Metro Station, Gautam Buddha Nagar, Uttar Pradesh, 210301 32 New Delhi West ndwy [at] federalbank [dot] co [dot] in Office of the regional head, The Federal Bank Ltd, Federal Towers,2/2 West Patel Nagar, Upper Ground Floor Opp. Metro Pillar 196, Patel Road, New Delhi - 110008 33 Pala play [at] federalbank [dot] co [dot] in Federal Bank, Pala Regional Office, Chooranolickal Mereena Towers, Kattakkayam Road, Pala, Kottayam- 686575 34 Palakkad pgty [at] federalbank [dot] co [dot] in Federal Bank, Office of the Regional Head, Saikrishna Residency, Kunnathurmedu, Palakkad, 678013 35 Pathanamthitta ptay [at] federalbank [dot] co [dot] in Office of the Regional Head, St Peter's Junction, Pathanamthitta, Kerala, 689645 36 Pune pney [at] federalbank [dot] co [dot] in Federal Bank, Pune Regional Office, 403, May Fair Tower, Wakadewadi, Shivaji Nagar Pune, Maharastra - 411005 37 Salem slmy [at] federalbank [dot] co [dot] in Federal Bank, Salem Regional Office, No 20, Ramakrishna Road, Salem, Tamil Nadu- 636007 38 Surat srty [at] federalbank [dot] co [dot] in Federal Bank, Surat Regional Office Ground Floor, Riddhi Shoppers Adajan Hazira Road, Adajan, Surat, Gujrat- 395009 39 Thiruvananthapuram tvmy [at] federalbank [dot] co [dot] in Federal Bank, Thiruvananthapuram Regional Office, TC 18/ 1922 (2), Near Supreme Bakers Kowdiar P.O, Kuravankonam, Thiruvananthapuram- 695003 40 Thodupuzha tpzy [at] federalbank [dot] co [dot] in Federal Bank, Office of the Regional Head KP Varkey's Mall, Rotary Junction, Ambalam Bypass, Thodupuzha, Idukki, Kerala 685584 41 Thrissur tcry [at] federalbank [dot] co [dot] in Federal Bank, Thrissur Regional Office ST Nagar, TB Road, Thrissur, Kerala- 680001 42 Tiruvalla tlay [at] federalbank [dot] co [dot] in Federal Bank, Office of the Regional Head, 1st Floor, Marthoma Sabha Building, M C Road, Tiruvalla, Kerala, 689101 43 Wayanad wydy [at] federalbank [dot] co [dot] in First floor, Ganga Building, Areacode, Malappuram, Kerala-673639 Zonal Office 44 Bangalore bgrr [at] federalbank [dot] co [dot] in Federal Bank, Bangalore Zonal Office, 1st Floor, Halcyon Complex,No.9, St.Marks Road, Bangalore- 560001 45 Chennai mdsr [at] federalbank [dot] co [dot] in Federal Bank, Bhattad Tower, Ist Floor, 30, West Cott Road, Royapettah, Chennai- 600 014 46 Ernakulam ekmr [at] federalbank [dot] co [dot] in Federal Bank, Zonal Office, Federal Towers, Marine Drive, Ernakulam- 682 031 47 Kolkata calg [at] federalbank [dot] co [dot] in Federal Bank, Zonal Office, Avani Signature, 91A/1 Park Street, opposite to St. Xavier's College, Kolkata, Kolkata, West Bengal, 700016 48 Kottayam ktmr [at] federalbank [dot] co [dot] in Federal Bank, Mar Makil Centenary Memorial Building, SH Mount P O, Kottayam, Kerala-686006 49 Kozhikode kkdr [at] federalbank [dot] co [dot] in Federal Bank, Federal Towers, 2nd Floor, 27/97G, Mavoor Road, Kozhikode- 673 016 50 Mumbai bbyg [at] federalbank [dot] co [dot] in Federal Bank, Laxmi Towers, A-1, 4th Floor, Bandra Kurla Complex, Bandra (East), Mumbai- 400 051 51 New Delhi ndlr [at] federalbank [dot] co [dot] in Federal Bank, Zonal Office, Federal Towers, 2/2, West Patel Nagar, New Delhi 110008 52 Thiruvananthapuram tvmr [at] federalbank [dot] co [dot] in Federal Bank, P.B. No. 303, Federal Towers, M.G.Road, Statue- 695 001 53 Ahmedabad ahdz [at] federalbank [dot] co [dot] in 1409, Smart Works, 14th Floor, West Wing, Venus Stratum, Near Jhansi Ki Rani,Nehrunagar,Gujarat, 380015
Level 3
- If your query is still not resolved, then you can contact the officer at the details given below:
Sr No. Designation Contact No. Email Address
(The Federal Bank Ltd.)1 Nodal Officer 0484-2866511 grievanceescalations [at] federalbank [dot] co [dot] in 2nd Floor, Municipal Building, Aluva, Ernakulam, Kerala, India, 683101 2 Principal Nodal Officer 0484-2866521 support [at] federalbank [dot] co [dot] in Federal Towers, Aluva, Ernakulam, Kerala, India, 683101 - You can also escalate your complaint online to the Nodal Officer and Principal Nodal Officer .
Level 4
- If your query is not resolved within 30 days, then you can Escalate your complaint to RBI Banking Ombudsman at the details given below:
Contact: 14448 (9:30am-5:15pm)
Address: Centralised Receipt and Processing Centre (CRPC),
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh - 160017
- You can also lodge complaint online through RBI Complaint Management System (CMS) Portal .
NEFT/ RTGS Customer Facilitation Centres
Federal Bank Premium Banking Services Contact Details
Contact No.: 18002582566 ,040-67284302
Email:
concierge [at] federalrewards [dot] in
Timings: Mon-Sat, 9am-6pm
Overseas Relationship Managers Contact Details
| Sr. No. | Location | Name | Contact No. | |
|---|---|---|---|---|
| 1 | Dubai | Alvin Sabu | +971 56 152 1929 | alvins [at] federalbank [dot] co [dot] in |
| 2 | Dubai | Prince Kumar | +971 56 165 2230 | princek [at] federalbank [dot] co [dot] in |
| 3 | Dubai | Jigar Pradeep Nanda | +971 52 321 9514 | jigar [at] federalbank [dot] co [dot] in |
| 4 | Dubai | Avin Antony | +971 52 252 3848 | avin [at] federalbank [dot] co [dot] in |
| 5 | Dubai | Divyansh Kaundal | +971 55 778 8342 | divyanshk [at] federal [dot] bank [dot] in |
| 6 | South Dubai | Gautham R | +971 50 191 3464 | gauthamr [at] federal [dot] bank [dot] in |
| 7 | Sharjah | Mathews Emmanuel | +971 50 625 1905 | mathewse [at] federal [dot] bank [dot] in |
| 8 | Sharjah, Ajman | Alen Mathew | +971 56 795 5835 | alenm [at] federal [dot] bank [dot] in |
| 9 | Ras Al Khaimah, Fujairah & Umm Al Quwain | Midhil S Nair | +971 50 798 7235 | midhil [at] federalbank [dot] co [dot] in |
| 10 | Abu Dhabi | Raigen Joseph Tomy | +971 58 667 7307 | raigen [at] federalbank [dot] co [dot] in |
| 11 | Abu Dhabi | Jobel Roy | +971 55 870 4770 | jobel [at] federalbank [dot] co [dot] in |
| 12 | Abu Dhabi | Ajendra Bendalam | +971 50 798 7130 | ajendra [at] federalbank [dot] co [dot] in |
| 13 | Abu Dhabi | Vithul Raj | +971 52 762 2355 | vithul [at] federalbank [dot] co [dot] in |
| 14 | Abu Dhabi | Umasanker U S | +971 52 824 7783 | umasanker [at] federalbank [dot] co [dot] in |
| 15 | Abu Dhabi | Barot Raj Bhupendrabhai | +971 50 696 6543 | barot [at] federalbank [dot] co [dot] in |
Nodal Officer of the bank for MSME Complaints and Queries
Name: Sri. Sunil John
Contact No.: 0484-2201619
Email: suniljohn [at] federalbank [dot] co [dot] in
Address: Senior Vice President Business
Banking Department The Federal Bank Ltd
6th Floor Federal Towers, Ernakulam - 682031
For any complaints other than those related to MSME, Please write to Grievance Redressal Team: support [at] federalbank [dot] co [dot] in.
Forms Center
Head Office
The Federal Bank Ltd,
Federal Towers, P O Box No.103,
Aluva, Ernakulam, Kerala, India 683101
Contact No.: 0484-2623698, 0484-2622263,
Fax- 04842623119, 0484-2626366
Comments
Personal lone
Sir I lone apply 30 day two peyment kattiyachy. Onnum response eallai esppo eannaku lone ketaikum solluga
My ATM CARD WAS BLOCKED
My ATM CARD WAS BLOCKED TODAY. HOW TO REACTIVATE MY ATM ?
With regards of my saving balance. ....
Sir/mam
I have to made some fd.
In my account (saving).
But rest amount is below "1000.
Then you fine me 106+36=142.
How is it possible????
It is not good idea for any one...
So,Plz return my balance
Otherwise I will close my account in your bank.....
.kindly see it....
Abaut not comes sms to rajister mobile no
Sirr I am abuzar NRI Accaunt holder of your Federal bank branch sakchi jamshedpur
SMS have not come my phone in rajister mobile no Please give me answers what is problems