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SBM Bank India Customer Care No. 1800 1033 817

Updated on Thursday, 29 October 2026 - 3:47pm
Organization: 
Toll free Number(s): 
  • 1800 1033 817 (For Customer Support)
  • 1800 2099 335 (Alternate Customer Support)
All India Number(s): 
  • 86557 64178 (For WhatsApp Support, 24x7)
Website: 
Official Website
iOS App: 
SBM Bank India Ltd
Android App: 
SBM Bank India Ltd

Email

  • customercare [at] sbmbank [dot] co [dot] in (For Customer Care)

Important Links

Working Hours

Sr. No. Service Timing
1 Customer Care executives are Available 9am-9pm
2 Emergency Services are Available (Blocking card/UPI, Freezing account, Reporting unauthorised transactions) 24x7

Official Contact Numbers

This is the official phone numbers from which SBM Bank India may contact you.

Sr. No. Service Contact No.
1 Transactional / Service Calls 1600304508
2 Promotional Voice Calls 1409299103
3 Collection Voice Calls 1600304716

To Block or Hotlist Debit Card

  • By Contact No.: Call 1800 2099 335 or 1800 1033 817 to block your card.
  • By Mobile Banking: Log in to the SBM Bank India Mobile Banking App → Go to My Cards → Debit → Select your card → Card Lock → Authenticate using OTP.
  • By Internet Banking: Log in to SBM Bank Internet Banking → Go to My Cards → Debit → Select your card → Card Lock → Authenticate using OTP.
  • By Branch: Visit your nearest SBM Bank branch and request to block your lost or stolen card.

Branches Contact Details

Operational Hours: Mon-Sat: 9:30am-4:30pm (2nd and 4th Sat, Sun and Bank Holidays Closed)

Sr. No. Location Contact No. Email Address
(SBM Bank India Ltd. )
1 Ahmedabad 9228157475 csdahmedabad [at] sbmbank [dot] co [dot] in Shop No. 1&2 Radhika House, Opposite Mayors bungalow, Navrangpura, Ahmedabad, Gujarat - 380009.
2 Bengaluru 18002099335, 18001033817 bangalorebranchbanking [at] sbmbank [dot] co [dot] in 111/1 & 111/2, Upper Ground Floor, Near Manipal Centre, Dickenson Road, Bengaluru 560042, Karnataka, India.
3 Bhubaneswar 18002099335, 18001033817 - 116, Madhukunj Building, Ground Floor, Station Square, Janpath, Bhubaneswar - 751001
4 Bhuj 18002099335, 18001033817 - Ground Floor, Shop No. 4, Trishla Arcade, Near Jubilee Circle, Bhuj - 370001, Gujarat.
5 Chandigarh 0172-6621100 csdchandigarh [at] sbmbank [dot] co [dot] in Ground Floor, SCO. 147-148, Sector 9 C, Madhya Marg, Chandigarh - 160017
6 Chennai 044-69235252, 044-69235202, 044-69235203, 044-69235204 chennai [at] sbmbank [dot] co [dot] in No.85, NAC Tower, Dr. Radhakrishnan Salai, Mylapore, Chennai, Tamil Nadu - 600004
7 Gurugram 0124-4218580 gurugrambranch [at] sbm [dot] bank [dot] in Shop No. 100, SCO, HUDA Market, Sector 45, Gurugram, Haryana - 122003
8 Hyderabad 040-23300782 hyderabad [at] sbmbank [dot] co [dot] in 1st Floor, 6-3-1090, TSR Tower, Rajbhavan Road, Somajiguda, Hyderabad - 500082, Telangana
9 Indore 18002099335, 18001033817 - Plot no. 8/2 UG 7 and UG 8 Rafael Tower, Old Palasia, Indore - 452001
10 Kolkata 033-44442143 kolkata [at] sbmbank [dot] co [dot] in 3A Camac St, CS Tower, Ground & 1st Floor, Kolkata - 700 016
11 Ludhiana 0161-6627000 csdludhiana [at] sbmbank [dot] co [dot] in F-39, 1st Floor, Malhar Road, Sarabha Nagar, Ludhiana 141001
12 Mumbai - Andheri East 18002099335, 18001033817 - Shop No. 1, Ground Floor, Rathore House, Opp. Apple Heritage, Andheri Kurla Road, Andheri East, Mumbai - 400059, Maharashtra
13 Mumbai - Nariman Point 022-43028888 csdmumbai [at] sbmbank [dot] co [dot] in 101, Raheja Centre, First Floor, Free Press Journal Marg, Nariman Point, Mumbai - 400021, Maharashtra
14 Navi Mumbai - Vashi 18002099335, 18001033817 - Shop No. 32, 33, 46, 47, Ground Floor, Shiv Center Premises CHS, Plot No. 72, Sector 17, Vashi, Navi Mumbai, Maharashtra - 400703
15 New Delhi 011-42360209, 011-42360218 delhibranchbanking [at] sbmbank [dot] co [dot] in Ground Floor, Statesman House, Barakhamba road, Connaught place, New Delhi - 110001
16 Palghar - Abitghar - csdabitghar [at] sbmbank [dot] co [dot] in House no. 494, Opp ZP school, Post Abitghar, Taluka Wada, District Palghar - 421303.
17 Palghar - Galtare 9167334311 csdpalghar [at] sbmbank [dot] co [dot] in ISKCON, Govardhan Eco Village, At. Galtare, Post Hamrapur, Tal. Wada, Dist. Palghar - 421303
18 Palghar - Khupari 18002099335, 18001033817 csdpalghar [at] sbmbank [dot] co [dot] in Plot no. 125/1 of Gut no. 236/2, Wada-Bhiwandi Road, Khupari, Wada, Palghar - 421312, Maharashtra
19 Palghar - Ten Naka 9272086349 csdtennaka [at] sbmbank [dot] co [dot] in Ground Floor, Laxmi Residency, Ahmedabad-Mumbai Highway Road, Ten Naka, Manor, Palghar 401403 India
20 Pune 020-68288700 csdpune [at] sbmbank [dot] co [dot] in Ground Floor, Ramsukh House CTS 1486, Shivaji Nagar, Near Sancheti Hospital, Pune - 411005
21 RC Puram - Hyderabad 9228131664 rcpuram [at] sbmbank [dot] co [dot] in 25-35/1E/3, Anjana Arcade, Ramachandra Reddy Nagar, Ramachandrapuram, Hyderabad - 502032, Telangana
22 Surat 0261-6941206 csdsurat [at] sbmbank [dot] co [dot] in Upper Floor, 1/2 Navchetan Society, Opposite Krushimangal Hall, Ring Road, Majura Gate, Surat - 395 001
23 Tivri - Naigaon (East) 18002099335, 18001033817 - Shop No 5/C , Sunteck West World -2, Building No - 6, Tivri, Naigaon (East) Dist. Palghar, Maharashtra -401208

Grievance Redressal

Level 1:

  • For any query/complaint, you can contact at 18002099335, 18001033817 or mail at customercare [at] sbmbank [dot] co [dot] in .
  • You can also fill out this Complaint Form .
  • You query will resolved within 10 days.

Level 2:

  • If your query is not resolved, then you can contact the nodal officer at the details given below:
    Contact No: 022-43028888
    Email: nodal [dot] officer [at] sbmbank [dot] co [dot] in
  • You query will resolved within 7 working days.

Level 3:

  • If your query is still not resolved within 7 days, then you can contact the principal nodal officer at the details given below:
    Contact No: 022-43028888
    Email: principalnodalofficer [at] sbmbank [dot] co [dot] in

Level 4:

  • If your query is still not resolved within 30 days and you are not satisfied, then you can contact the RBI Ombudsman at the details given below:
    Tollfree No.: 14448
    Address: Contact Centralised Receipt and Processing Centre,
    4th Floor, Reserve Bank of India,
    Sector-17, Central Vista, Chandigarh - 160017
  • You can also lodge your Complaint online through the RBI Complaint Management System (CMS) Portal .

SBM Bank Partners Contact Details

Sr No. Brand Name of Partner Customer Care No. Email
Consumer Credit Card
1 SBMStepupCard Paisabazaar 18002585614 stepupcare [at] paisabazaar [dot] com
2 SBMNiyoGlobalCreditCard Mercatus Ecommerce Pvt Ltd 18602586496 global [at] goniyo [dot] com
3 SBMRupicard Arthvit1809 080-69819393 support [at] rupicard [dot] com
4 SBMMagnetCard ZET 9910992875 care [at] zetapp [dot] in
5 SBMUNI Uniorbit Platforms Pvt Ltd 080-68216821 care [at] uni [dot] club
6 SBMOne One Consumer Services 18002109111 -
7 SBMCredilio Credilio 7900033833 sbmcrediliocard [at] credilio [dot] in
8 SBM Kredit.Pe Wtex Fintech Private Limited 080-69858555 support [at] kredit [dot] pe
9 SBM Mobikwik One MobiKwik Systems Limited 080-69808320 grievance [at] mobikwik [dot] com
10 SBM ZET Vistas Technolabs Pvt Ltd 9910992875 care [at] zetapp [dot] in
Digital Banking & Debit Card
11 SBMVakrangee Vakrangee limited 022-67765100 info [at] vakrangee [dot] in
12 SBMki Cash Kaleido fin Pvt Ltd 18004197536 121 [at] kaleidofin [dot] com
Digital Banking
13 Indwealth Finzoomers Pvt Ltd - sbmsupport [at] indmoney [dot] com
14 Vested Vested Services Finance Ltd 9513375607 help [at] vestedfinance [dot] co

Form Center

Office Addresses

Sr. No. Office Contact No. Address
(SBM Bank India Ltd.)
1 Registered/Corporate Office 022-40071500 19th floor, 95, Urmi estate, Ganpatrao Kadam Marg, Opposite Peninsula Business park, Lower Parel (West), Mumbai- 400013, Maharashtra, India.
2 Office 1 - 2nd Floor, A Wing , Ackruti Trade Centre, Road No. 7, Marol MIDC, Andheri (East), Mumbai-400 093
3 Office 2 - 1st Floor, B Wing , Ackruti Trade Centre, Road No. 7, Marol MIDC, Andheri (East), Mumbai-400 093

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