Facebook Customer Care

Updated on Tuesday, 1 April 2025 - 12:47pm

Organization:

Facebook

Website:

Official Website

There is No Customer Care Number

Important Links

Facebook App's

Reason For Facebook Account Locked

If your account is blocked, this means it hasn't been completely disabled but you cannot use certain features:

You have no right to post, send friend request or send message
Blocked because of recently send lots of messages and friend request to unknown which are not in your
group, community, family, co-workers, friends, classmates
Share something to quickly in short amount of time
Tagged, send link to those who are not in your friend list or your never contact
Sending friend request to celebrity you don't know(Only follow them not to send friend request)

Two many attempts on facebook recovery is also one of the reason to disable your facebook account

Reason For Facebook Account Disabled

Your facebook account is disable only if you are not follow facebook terms:

Post content that does not follow the facebook terms
Using a fake name
Using more account in facebook
Support for violent or criminal group or organisation in facebook
Wrong speeches on religion, nation, disability etc
Wrong graphic content, advertisement, permotion for the purpose of harassment
If you think your account was disabled by mistake, please contact

How to Contact the Grievance Officer and Facebook in India

Please note that this email is only used for the purpose of addressing questions about the grievance redressal mechanism process.

Email: fbgoindia [at] support [dot] facebook [dot] com
You can also contact Facebook in India via post at:
- Meta Platforms, Inc
  Unit 28 and 29 The Executive Centre,
  Level 18, DLF Cyber City, Building No. 5, Tower A, Phase III
  Gurgaon 122002, India

Headquarter

Facebook, Inc.
ATTN: Privacy Operations
1601 Willow Road
Menlo Park, CA 94025, USA

Comments

Sun, 09/05/2021 - 4:00pm — Zoe Sheikh (not verified)

Hacked and disabled

My Facebook account got hacked and inappropriate photos were posted on my Instagram account which was linked to this Facebook account. My accounts immediately got disabled and all my data has disappeared. It says that I could request a review, but I can’t log into my Facebook because it’s now disabled.

Mon, 14/06/2021 - 8:07pm — Solanki pravinshinh (not verified)

My Facebook account got

Sun, 09/05/2021 - 3:51pm — Vijayalaxmi Prasad Naidu (not verified)

Account not Opening

Sir my facebook account is not opening, I had blocked my profile for security, but later tried opening it's not opening, could u please help me out as there are too many Photos which is very personal.. please help me to recover my account..

Regards
Mrs Vijayalaxmi Prasad Naidu

Sun, 20/06/2021 - 2:08pm — AGW DEVENDRA (not verified)

Please recover

My personal Facebook account is haked please help me
Facebook id link - https://www.facebook.com/somnath.modak.564

Sun, 09/05/2021 - 8:58am — Ravi Kumar Mishra (not verified)

Dear Facebook Team, I am

Dear Facebook Team,
I am using facebook for last 6 years. I have never done anything which goes against the facebook laws, terms and conditions. But suddenly my account got disabled, I don't know that Why did this happen. I had requested to review also but still it's not opening and I need that account very Urgently as I have so many important connection through that account. Please recover it.
I shall be highly obliged for your kindness.

Facebook display name-Ravi Kumar Mishra

Regards and thanks,
Ravi Kumar Mishra

Sun, 09/05/2021 - 6:11am — Burhanuddin modi (not verified)

Hello sir your security

Hello sir your security system has been locked my real Facebook account now I am sending My real proof Please sir review It and reopen My real Facebook account
Thanks Facebook team

My account information :-
Orifinal I'd name: burhanuddin modi

Sun, 09/05/2021 - 2:30am — Vicky (not verified)

It been around 2 year me sending email to fb to recover account

I am loyal Facebook user for a long time, due to same lack of knowledge about Facebook policy and guidelines my Facebook account got disabled. I will obey your policy and guidelines now owned. I attached my identity proof please verify and reopen my account as soon as possible. It been 2 year i am unable to get reply i have send more than 100 email but they dont reply facebook have not good costamor care

Regards-
Name - Vicky Singh fb email is vickythailand [at] yahoo [dot] com
Contact E-mail crazygamerz440 [at] gmail [dot] com

Fri, 07/05/2021 - 5:07pm — Simran Ahuja (not verified)

My account has been disabled

Sir, I dont know how my account has been disabled . I had never done anything which goes against the laws of the facebook community so please recover my account

Tue, 11/05/2021 - 9:41am — Sivakumar ramesh (not verified)

We received your information

Sir/Madam, My Account is in review and it shows things like Reviewing your information/We received your information usually. I uploaded my real photo or id card picture, and screenshot but didn't open my account. Please sir unlocked my facebook account. This is my personal facebook account. Thanks to Facebook Team

Thu, 06/05/2021 - 11:28pm — Ar Anu Agarwal (not verified)

Not coming the messages on messanger of new customers

Dear sir,
I have post the some items on Marketplace. Customer ask my products by messanger but since last two days before I have not received the any new message, it means to say that my messanger is not working properly . Please help this regarding and solve the iissue.Please again start my messanger. My profile is too old.
Email id - anu [dot] tayal1988 [at] gmail [dot] com.
Profile name - Ar Anu Agarwal
Regards,
Anu Agarwal

Thu, 06/05/2021 - 10:59pm — Sakshan thakur (not verified)

My I'd was disable by

Please help me because my I'd data was hacked someones my data use every day so please help me

Wed, 12/05/2021 - 7:48pm — Suraj Patel (not verified)

Recover account

Hello iam suraj Patel. I am in mumbai maharashtra. I had deactivated my account and I want to recover my account.please reopen my account

Thu, 20/05/2021 - 8:44pm — Pritam Pal (not verified)

Recover my account

Two step verification is on my facebook account but I lost my facebook password so what can I do. Please help me

Thu, 06/05/2021 - 8:36pm — JOY DHAR (not verified)

I can't open my account because it's has been disabled

Sir
code is not coming in my gmail id and phn no.
i can't open my Facebook account it has been reported by someone that's why it's has disabled so kindly re open my account
please kindly help me and send me code in my gmail id otherwise it will be permenantly within 28days.
Joy dhar.

Sun, 16/05/2021 - 12:03pm — Samar mondal (not verified)

Submitted by samar mondal

Submitted by samar mondal (not verified) on sun, 16/05/2021 - 12:01pm.
Sir
code is not coming in my gmail id and phn no.
i can't open my Facebook account it has been reported by someone that's why it's has disabled so kindly re open my account
please kindly help me and send me code in my gmail id otherwise it will be permenantly within 27days.
Samar mondal.

Wed, 05/05/2021 - 7:13pm — GYANENDRA (not verified)

Account login problem

Mere account me mobile number link Nahin main password bhul gaya hun mera account login Nahin Ho Pa raha hai please help me

Wed, 05/05/2021 - 5:50pm — Surya Pratap Soni (not verified)

Reopen my account

Dear sir/Madam,

My name Surya Pratap Soni, I am from India ( Panna ) Sir, I had deactive my account, and now I want to reopoen my account but I can't. And I am not receiving log in code.
please sir help me.

Tue, 04/05/2021 - 11:52am — Abhi Chaudhary (not verified)

Sir/ Madam I am using

Sir/ Madam
I am using facebook for last 8 years. I have never done anything which goes against the facebook laws, terms and conditions. But suddenly my account got disabled to share a child sexualized video and I didn't do it. My account got hacked. Now Ia have changed my account password but still it's not working, I have requested a review also but still it's not opening and I need that account very badly as I have so many important connection through that account. Please recover it.

Mon, 03/05/2021 - 9:48pm — Smruti Mamata (not verified)

SCHOOL SUBJECT

Dear sir
my facebook account was temporarily locked conform my identity problems
Please recover my facebook account..
Thank you

Mon, 03/05/2021 - 7:12pm — Sajid khan (not verified)

I lost my account

Hellow facebook team,
My personal facebook account is disabled due to instagram community guidelines because I linked my facebook account to instagram thay why my both account is disabled. my accounts disabled for 9 month now.
Do something about it
Thanks for your help.

My facebook name - XhAn
My email - khanbhai78651 [at] gmail [dot] com

Sun, 02/05/2021 - 2:44pm — shivam choudhary (not verified)

Fb id recover

Dear sir .. meri fb id priyakash rawat naam se bni thi or us me kvl mobile nmbr hi add kiya tha jo bad me nmbr bnd ho gya h ..sir mai password bhul gya hua or forgot krne pr otp us nmbr pr ja rhi h jo hum bhut phle hi band kr chu k the ..aap se rqst h ki meri fb id (priyakash Rawat ) dubara se recover kraye ..

Sat, 01/05/2021 - 8:54pm — Samad (not verified)

Recover my fb I'd

Dear Sir/Mam
I Am samad ,My Facebook Account is disabled 5days ago. Please recover my facebook account.

Thank you

Fri, 28/05/2021 - 4:46pm — Bittu Ghosh (not verified)

I have a seme problem please

I have a seme
problem please help me

Sat, 01/05/2021 - 12:22pm — Kuran deep baruah (not verified)

Personal account hacked.

Hello sir,
I would like to inform you that my personal facebook account was hacked by someone.All my personal information like mobile no and email address are removed.So I can't able to log in my account.

Sat, 01/05/2021 - 12:21pm — Ahsanul Hoque (not verified)

My account is disabled from 23 days

Dear Sir/Mam
I am Ahsanul Hoque , My Facebook Account is Ahsan Badsha, my account disabled 23 days ago. Please recover my facebook account. Please sir/Mam

Thank you

Wed, 07/07/2021 - 7:21pm — Anna (not verified)

letter

There has been a server error on facebook for months. Please correct the error. It does not display feeds and does not reload the page

Sat, 01/05/2021 - 12:20pm — Kuran deep baruah (not verified)

Personal account hacked.

Thu, 29/04/2021 - 1:52pm — Sreevidhya mohan (not verified)

My account has been locked

Dear Facebook Team, My Facebook Account Has been Locked. I am try to unlock my account but not getting unlock. Because Learn More option.
So i want to Get Started Option to unlock my account.

Sat, 05/06/2021 - 9:07am — Md Arshad Shaikh (not verified)

Mera I'd loc ho gaya hai

Mera I'd ka loc pahle mobile number ke madhyam se chalu ho jata tha magar ab nahi ho pa raha hai

Tue, 01/06/2021 - 12:56pm — Saleem sherani (not verified)

Dear Facebook Team, My

Dear Facebook Team, My Facebook Account Has been Locked. I am try to unlock my account but not getting unlock. Because Learn More option.
So i want to Get Started Option to unlock my account

Tue, 27/04/2021 - 4:03pm — pawan singh (not verified)

hacked account

dear sir
my Facebook account hacked i don't know but hacker was changed my mobile number and email id my Facebook password changed
please sir i need my account but how i don't have any option how to possible my account recover

Sun, 09/05/2021 - 5:32pm — abhianv goel (not verified)

i cannot access my account

dear sir
approx 2:00 pm dated 09-05-2021 i cannot access my facebook account i donot know why but it is not working please help

Sun, 09/05/2021 - 1:20pm — Hardik jamod (not verified)

Request to restart account

Hi sir,
My account hase been blocked bye you,so I requested to re open my account.

MY ACCOUNT ID - jamodjardik111 [at] gmail [dot] com

Tue, 27/04/2021 - 3:20pm — Ashmit Singh (not verified)

Recover my Account

Dear sir/Madam,

My name Ashmit Singh, I am from India ( Delhi ) Sir, I had deactive my account, and now reopen my account
please sir help me.

Mon, 10/05/2021 - 4:25pm — Pooja Patel (not verified)

Disable account

Hello i am pooja Patel. I am from Mumbai Maharashtra.i had deactivated my account and now reopen my account please. This is my personal account.

Mon, 10/05/2021 - 2:35pm — Asif pathan (not verified)

disabled

Sir my prosnal account was disabled without any reason sir I don't post any illegal activities on my parsnol Facebook account
Sir i follow Facebook community guideline sir i used my name pics photos my numberSir my prosnal account was disabled without any reason sir I don't post any illegal activities on my parsnol Facebook account
Sir i follow Facebook community please

Fri, 07/05/2021 - 3:30pm — Rishu (not verified)

reopen my account

Dear sir/Madam,

My name ravindra Singh bhati, I am from India ( rajasthan ) Sir, I had deactive my account, and now reopen my account
please sir help

Wed, 18/08/2021 - 12:52am — Saliman khan (not verified)

Haked

My Facebook account is not opening. Password is incorrect. This is my account's Gmail and phone number. But this Gmail and phone number is blocked. Please help me.. (sol*********khan [at] hotmail [dot] com) (0096659*****46). and this is my Facebook old password (asddsa159)

Fri, 07/05/2021 - 2:39pm — Aman Gupta (not verified)

For disabled my personal account

Hello,
Sir i can't open my Facebook account it has been reported by someone that's why it's has disabled so kindly re open my account, the details of my account is below,
Thanks and Regards
Aman Gupta
Profile name = Aman Gupta (Manish)

Thu, 06/05/2021 - 11:52pm — Rahul minz (not verified)

Hack my id

Hack my id plz recover

Tue, 04/05/2021 - 9:37am — Deependra Singh Parmar (not verified)

Hindi

I'm DEEPENDRA Singh Parmar from Chhatarpur India my account locked palace help me active may account fast place sir request

Tue, 27/04/2021 - 11:17am — Shubhajit Dey (not verified)

Disabled Account

Wed, 21/07/2021 - 10:24am — Ayush rathore (not verified)

Same here

Sat, 08/05/2021 - 11:04am — Annu yadav (not verified)

My account disabled

My account disabled please help me

Tue, 03/08/2021 - 1:45pm — Dnyaneshwar Zate (not verified)

Account dissemble

Appeal
Sir My official Facebook account was linked to instagram . Accounts but no sir my official Facebook account was Disabled Without any Reason sir I submit my request to Facebook Team' sir I follow Facebook community rules
I don't post any illegal and sexual Activity on my Facebook account sir My real name and deta Birthday matches with my official Facebook account. I request to you please. Recover my official account.

Thanks Facebook Team'.

Email : zatedny [at] gmail [dot] com

Insta user name :dnyanesh_1188_01

Full name: Dnyaneshwar zalte

Fri, 13/08/2021 - 9:33am — Sanat Kumar Vishwakarma (not verified)

account has been disabled

Same here .my linked Instagram account has been disabled and Facebook account has been disabled.

Tue, 27/07/2021 - 12:45am — Ashadul sekh (not verified)

My facebook id activated

My facebook id activated please

Tue, 04/05/2021 - 11:45am — Mukesh Kumar choudhary (not verified)

Delete account

Mon, 19/07/2021 - 8:48pm — Mouryachowdary (not verified)

Request for account reactivation

Mon, 26/04/2021 - 8:10pm — Shivam Singh (not verified)

I can't open my account because it's has been disabled

Sir i can't open my Facebook account it has been reported by someone that's why it's has disabled so kindly re open my account, the details of my account is below,

Name- Shivam Singh
Account email address- shivam5292 [at] gmail [dot] com
Mobile number-######7618

Sun, 09/05/2021 - 3:21pm — Imtiaz Ali (not verified)

Not open my face book account

Please open my face book account

Mon, 26/04/2021 - 2:38pm — Rajeev Venkadesh (not verified)

My fb id not working please

My fb id not working please help me

Tue, 04/05/2021 - 6:14am — Sanjusahadevan (not verified)

Not coming confermation code gmail

Sir my personal fcace book acount desabled 30days. Plese deactivet my acount. Iam folow this tem and condition also. Plese help me.iam not sending sexul photo and vedeo sir why my acount desabled sir plese deactive my acont

Mon, 26/04/2021 - 2:11pm — Rajni Sharma Agnihotri (not verified)

I am loyal Facebook user for

Regards-
Name - Rajni Sharma Agnihotri
E-mail - Rajni [dot] 879 [at] gmail [dot] com

Sun, 25/04/2021 - 3:29pm — Ashishsonker (not verified)

My account is blocked

Please sir I request my account is blocked please unlock my account

Mon, 11/07/2022 - 4:42pm — Faizi Thakur (not verified)

My blocked please keep help

My blocked please keep help me unlocked my Facebook account my email address ayanarsh98 [at] gmail [dot] com my name Faizi Thakur

Tue, 03/08/2021 - 1:38pm — hriday sarkar (not verified)

Hi Iam hriday sarkar my

Hi
Iam hriday sarkar my account has ben lock please sir i request unlock my account . thanks

Sun, 25/04/2021 - 12:01pm — Naveen chandran (not verified)

My account has been locked.

Sir/Madam My account has been locked and is not getting unlocked, Because the option of Learn More is coming in place of Get Started. So request you to check your system and back my account.

My account information:

Original id - Naveen Saravanan
D.O.B - 23/03/2003

Sun, 18/07/2021 - 1:03pm — Amit Chaudhari (not verified)

My account is locked

Sir/Madam
My account has been locked and is not getting unlocked, Because the option of Learn More is coming in place of Get Started. So request you to check your system and back my account.

My account information:
Name=Amit Chaudhari
Date of birth=04/04/203

Sun, 09/05/2021 - 6:56pm — Narendra kumar sahu (not verified)

My account has been locked please unlock

My account has been locked.
Sir/Madam My account has been locked and is not getting unlocked, Because the option of Learn More is coming in place of Get Started. So request you to check your system and back my account.
My Name . Narendra Kumar sahu
D.O.B,_16.02.2000

Thu, 15/07/2021 - 12:29pm — Nutan kumar sahoo (not verified)

My account has been locked

Sat, 29/05/2021 - 7:20am — Anonymous (not verified)

Please sar my Facebook is

Please sar my Facebook is lock recovery help me

Thu, 06/05/2021 - 11:47am — Vishal Raswanth (not verified)

My account has been locked

Hello sir/Madam your security system has been locked my real facebook account now am sending my real proof please sir review it and reopen my real facebook account.

My account information:

Orignal iD- pranavashvin

Date of Birth -07.02.2006

Sat, 24/04/2021 - 7:24pm — Kishor bhalavi (not verified)

I con.t receive fb code

Sir mera fb account ka password lost ho gya hai sir please help me
And sir sms code receive nhi ho rha hai

Sat, 24/04/2021 - 10:40am — Sangeetha peter (not verified)

I want to change my password

Respected Facebook,
I want to change my password Facebook give me otp in my lost email
Please give me otp in my Facebook number

Fri, 23/04/2021 - 8:15pm — Manoj (not verified)

Anyone use my fake id and profile pic

Sir my facebook id name and my profile pic use and person and doing wrong post and my friend do request for taking mony please block this id www.facbook .com/man.jain.7543

Fri, 23/04/2021 - 1:13pm — Yash (not verified)

My account hacked

My Facebook account has hacked I tried to many times to recover my account but hacker had changed phone number and password so the otp is not coming and that is my free fire account price rs300 please recover my account and help me .

Sat, 31/07/2021 - 12:58pm — Anonymous (not verified)

My account also was hacked

My account also was hacked .He also changed my number,name,email,otp,everything changed.But that account was my account.My account was linked with free fire.my account worth is 15000.Please any one recover my account.

Thu, 06/05/2021 - 3:48pm — Kundan Raj (not verified)

Hacked hai

Plese jald से jald recover ka de

Sat, 31/07/2021 - 4:17pm — Akash mali (not verified)

May I'd fecbook hack

Nice work fecbook

Fri, 23/04/2021 - 10:08am — varun gupta (not verified)

sir mera account nhi khul rha h na hi find ho rha h

sir mera account open kra dijiye plzz
yoyovarungupta [at] gmail [dot] com
sir bhot old acount h mera aur sir find bhi nhi ho rha h plz sir mera account open kr dijiye ap aur mujhe emaail kr dena ap
vg05325 [at] gmail [dot] com
my phone number
my facebook id name =ishqholic varun gupta

Fri, 23/04/2021 - 9:46am — Suryadev prajapati (not verified)

For unlock my fb account

Hello sir/mam! My name is suryadev prajapati my Facebook account had been locked form 19th April 2021 and currently I am unable to chat or messaging with my relatives.
I tried many ways to unlock my account but it not happen, I also tried to contact Facebook customer care but it also not happen.
So please I request you please unlock my account it's very useful for this work I will always obliged to you..
My Facebook account name- Surya Shekhar
Mob. No(active & linked)- ********33.

Thu, 22/04/2021 - 9:24pm — Rishabh bajaj (not verified)

My account is disabled Submitted by Rishabh bajaj

My account is disabled
Submitted by Rishabh bajaj (not verified)
Dear Sir/Mam
I am Rishabh bajaj, My Facebook Account is disabled 26days ago. Please recover my facebook account.please help me

Thank you sir/Mam

Sat, 08/05/2021 - 8:03pm — Vijay gujariya (not verified)

Account hack

Dear sir

Hallo sir my Facebook account is hack
My account is.not open pplse sir help mi

7359xxc543 password BHAVESH@1943
Daya Patel

Thu, 22/04/2021 - 7:29pm — Anonymous (not verified)

Login problem

I can't login to my Facebook, I lost my phone and don't remember password. Recovery email address is also not accessable, give me some way so that I verify it with phone number.

Thu, 22/04/2021 - 6:10pm — Shankar Rabidas (not verified)

We Received Your Information

Hello sir, My account is in review and it show Reviewing your information may take longer than usual'I uploded my real photo or id card picture, and
screenshot but don't unlocked my account. Please sir reopen my facebook account, This is my personal
facebook account. Thanks

My email account address: rdshankar302 [at] gmail [dot] com

Name: Shankar Rabidas

Date of birth:05/06/2000

My phone number:-

Mon, 10/05/2021 - 3:30pm — Amandeep Singh (not verified)

My personal account is disabled

My facebook account is not open

Thu, 22/04/2021 - 12:02pm — Kartik Jain (not verified)

Hi There!My instagram linked

Hi There!My instagram linked with facebook as well as facebook disabled.I don't know, How my Instagram account got disabled? I have not violated any of the community guidelines. I have a lot of memories associated with my Instagram account. Please return my account to me, please

Thu, 22/04/2021 - 9:51am — Manmadha (not verified)

I Don't Have Share option

Dear Facebook Team The Anti Bharta People Can't Accept True The same Way The Are Abuse My Account you.pls Make me Share Option..

Hare Krishna
Thanks & Regards.

Wed, 21/04/2021 - 12:25pm — Hrithik Shetty Jagdish (not verified)

My account has been disabled

Hello facebook my account has been disabled for voilet community guidelines but i did not post anything my account was hacked so plzz help me to recover my account

Wed, 21/04/2021 - 12:19pm — Anonymous (not verified)

Recovery

Please open the Facebook page

Wed, 21/04/2021 - 7:42am — Puneeth kumar jain (not verified)

Acount blocked

Hii sir my fb account blocked.pls unblock my fb acount.
My id
puneethjain25 [at] gmail [dot] com

Mon, 19/04/2021 - 5:32pm — Anonymous (not verified)

My account is disabled i don,t know what it happens.please help

My account is disabled i don,t know what it happens.please help me..

Mon, 19/04/2021 - 5:10pm — Divakar jangid (not verified)

review account

Sir My Personal Facebook Account Was Disabled Without Any Reason, Sir I Don't Post Any Illegal activities on My Personal Facebook Account, Sir I Follow Facebook Community Guidelines, Sir I Used My Real Name , pics , phone number, This is My Personal Facebook Account, Sir Someone Reported My Facebook Account Without Any Reason, Sir I Stored My Personal Data in My Personal Facebook Account, Sir I Can't Login into My Facebook Account, Sir I Request To U Please Recover My Personal Facebook Account.

Mon, 19/04/2021 - 12:34pm — Shubham sharma (not verified)

plz recover my account

Sun, 18/04/2021 - 10:55am — Shubham Durge (not verified)

My parmanent fb is not working

Sir
Plz help my parmanent fb is not working

Sun, 18/04/2021 - 6:10am — Shubham Durge (not verified)

My fb account is block

Sir my fb account is block for few month.I don't no what was the reason. So plz my fb account unblock plz thank you